Oracle Receivables Create Invoice

Customer User Department OBO

Transact Business

Transact Business

Start Create Invoice

Is this a new Customer or does address need updating? No

Yes

Send Customer Data to OBO

Enter new Customer or update address

Prepare Invoice (Click icon for User Guide) Notify User Department when Customer entry complete

Mark Invoice Complete

Print Completed Invoices Daily

Receive Invoice

Send Invoice to Customer Daily

Pay Invoice

Post Completed Invoices to GL Daily

End Create Invoice

Oracle Receivables Invoice Adjustment

Customer User Department OBO

Start Invoice Adjustment

Is there an existing Invoice to Adjust? No

- Stop (You may not enter an Invoice Adjustment)

Yes

Select Invoice to Adjust

Select Adjust from the Actions Tab

Complete the required fields (See User Guide)

End Invoice Adjustment

Oracle Receivables Deposits (Prepayments)

Customer User Department OBO

Transact Business

Transact Business

Remit Deposit

Receive Deposit

Start Deposits

Prepare Cash Receipts for Deposit Form

Process Deposit

Create Invoice, deducting deposit amount from Invoice as a line item and changing distribution line to move funds from deposit account (See User Guide)

End Deposits

Oracle Receivables Pay Invoice

Customer
Pay Invoice

User Department

OBO

Remit Payment

Receive Payment

Process Invoice Payment

Post Invoice Payment to GL

Invoice Paid in full?

No

See Collections Process

Yes End

Oracle Receivables Collections

Customer User Department OBO
Begin Collections

Invoice Paid in full?

Yes End

No
Send Collection

Receive Collection Letter

Invoice 1-30 days past due? No

Yes

Letter 1
showing Past Due Status

Pay Invoice

Send Collection

Receive Collection Letter

Invoice 31-60 Yes days past due? No

Letter 2
showing Past Due Status

Pay Invoice

Invoice 61-90 days past due? No

Yes

Send Collection Letter 3 and telephone

Receive Letter and telephone call

Pay Invoice

Invoice 91120 days past due? No

Yes

Send Collection Letter 4 and telephone

Receive Letter and telephone call

Invoice >120 days past due? Yes

No

Pay Invoice

Send to Collection Agency