Call drop radio Problem detection: 1. High call drop rate on the cell > 1 %. 2.

. % Radio drops > 40% of total dropped calls on the cell. Investigation: No
HO per call rate (>10%)

Yes

Isolate d cell

Yes

Densification sites are needed

NO Hardware Problem Check HO causes

Yes

No

Report to BSS team

Check adjacencies for

Yes NO High % UL level NO High % DL quality Check Frequency plan Check drive test for overshooting problem High %UL interference & quality Check for antenna, feeder or connections prob. Check external interferer (idle interference) UL level threshold

missing relations
Check if No HO if

High % DL level Yes

NO

Check for unbalanced path loss (RMS)

possible due to 1. congestion on neighbors 2. High rate of outgoing HO failures (follow HO drop investigation)

*Check for coverage problems (holes) *Check missing neighbors

HO per call rate = number of outgoing Handovers success / TCH seizures