Appendix A: Leadership NEW EYES CEREMONY CONTRIBUTED BY MARK WARNER This is one of my favorite activities that I created to open

a talk, conference, workshop or seminar. It is energizing and sets a tone for a leadership development session. Facilitator Says: I need you to stand up where you are. Now I need you to put your thumbs and index fingers together to make little circles. Put them up to your eyes (I demonstrate). Dont worry about looking foolish . . . because you do. These are your new eyes, but you dont get them for free. You have to repeat an oath. (you might have to remind them to keep their new eyes up to their face). For this to work, I need to hear you repeat this loudly. Ready? Today I have a new pair of eyes. Eyes that will help me see my role as an orientation leader differently. We have great potential, and . . . Now is the time To share ideas, dreams, and strategies And in collaboration with each other . . . We can make a difference. Now sit down! (Usually some laughter at this point.) You know the great thing about these new eyes you just got? They are portable. You can put them in your pockets, take them to the shower with you . . . However, if you are going to make a difference you have to consciously put them on. Think about it this way. Imagine your bedroom, and the pictures you have on the wall. My guess is that you dont even see the pictures any more. And the reason is that youve walked by them so many times that they dont click up here (point to your head). It is the same in our personal or professional lives; if we dont look at the world in a different way, we will not be able to make a difference. Today, I urge you to keep the new eyes on. Challenge yourself to be a little vulnerable, and intentionally look at the world differently. Hopefully during our time together, we will be able to appreciate and use our new pair of eyes. (7 min) Model the Way: Set an example for others to follow Video Leading with Lollipops http://www.youtube.com/watch?v=hVCBrkrFrBE (3 min) Inspire a Shared Vision: Create an inclusive picture, and have an abundance mentality (Steven Covey concept in which a person believes there are enough resources and success to share with others). Facilitator Script "I need everyone to close your eyes. Now, keeping your eyes closed, point north. Point so I can see where you are pointing."(You will hear nervous laughter). "Keeping your hands where they are, you may now open your eyes and look around the room."(People will be pointing in all directions, and you will hear more laughter). "Now put your hands down before you embarrass yourself. It is obvious that we have some navigationally challenged people in the room."

"Our job as a leader is to get everyone pointing in the same direction. (Point north). "If we are all going in different directions, then we will never be successful in accomplishing our goals. And we can only truly get people to go in the same direction if we work together to decide where "we" want to go. A shared vision is just thatshared. If I try to impose my vision on you, you might think to yourself, that may be your vision, but thats not my vision and there will be no ownership of the vision. The way we get ownership is to talk with folks, formally and informally, to see what their dreams and aspirations are. This will help us, as leaders craft a vision that will be owned and supported." (7 min) Challenge the Process: Video Southwest Airlines http://www.youtube.com/watch?v=_3eNFdwn07g (3 min) Enable Others to Act: Help others find their unique voice. Find the good in others. Leverage the unique values that others bring to the table. (The first follower in the video enables the others to act) Video The First Follower http://www.youtube.com/watch?v=fW8amMCVAJQ (3 min) Encourage the Heart: Link passion with results. Celebrate the small wins. Stop and smell the roses. Video The Race http://www.youtube.com/watch?v=cM5A1K6TxxM Heres some more information on the five practices of leadership: The Five Practices of Leadership a. Model the Way i. Finding your voice by clarifying personal values ii. Setting the example by aligning actions with shared values 1. How do you communicate your values? 2. How do you develop shared values? 3. What role do values play in everyday life? When should leaders exhibit their values and when should they not? 4. How do different organizations impact your values/shared values (and vice versa)? For example, is a political student organization different/similar to an Anime club? b. Inspire a Shared Vision i. Envisioning the future by imagining exciting and ennobling possibilities ii. Enlisting others in a common vision by appealing to shared aspirations 1. How do you encourage others to think about big possibilities and not get stuck in the past/what has always been done?


2. 3.

3 How does a leader learn everyones individual aspirations and then create a shared aspiration? What resistance might be encountered when developing a shared vision?

c. Challenge the Process i. Searching for opportunities by seeking innovative ways to change & improve ii. Experimenting and taking risks by generating small wins and learning from mistakes 1. How does a leader encourage innovation? 2. How do leaders and group members challenge those with more power/authority to achieve results? 3. How do leaders encourage the search for new opportunities? 4. What is the role of the leader when helping group members to learn from mistakes? d. Enable Others to Act i. Fostering collaboration by promoting cooperative goals and building trust ii. Strengthening others by sharing power and discretion 1. What happens if a leader is a micro-manager and does not share power? 2. What if group members have hidden agendas or are following personal goals? 3. What about the mentality of if you want things done right, you have to do them yourself? How does this foster or inhibit collaboration, trust, and developing other leaders? e. Encourage the Heart i. Recognizing contributions by showing appreciation for individual excellence ii. Celebrating the values and victories by creating a spirit of community 1. How can all group members contribute to rewarding each other? 2. What are ways that group members would enjoy being appreciated? 3. When, how and where do you celebrate victories and how do you know which ones to celebrate? 4. What are ways to promote group community and pride? The Ten Commitments of Leadership Kousez and Posner identify the 10 commitments: 1. 2. 3. 4. 5. 6. 7. Find your voice by clarifying you personal values. Set the example by aligning actions with shared values. Envision the future by imagining exciting and ennobling activities. Enlist others in a common vision by appealing to shared aspirations. Search for opportunities by seeking innovative ways to change, grow and improve. Experiment and take risks by constantly generating small wins and learning from mistakes. Foster collaboration by promoting cooperative goals and building trust.

4 8. Strengthen others by sharing power and discretion. 9. Recognize contributions by showing appreciation for individual excellence. 10. Celebrate the values and victories by creating a spirit of community.

Practices and Commitments Heres the commitments mapped to the practices: Model the Way 1. Find your voice by clarifying you personal values. 2. Set the example by aligning actions with shared values. Inspire a Shared Vision 3. Envision the future by imagining exciting and ennobling activities. 4. Enlist others in a common vision by appealing to shared aspirations. Challenge the Process 5. Search for opportunities by seeking innovative ways to change, grow and improve. 6. Experiment and take risks by constantly generating small wins and learning from mistakes. Enable Others to Act 7. Foster collaboration by promoting cooperative goals and building trust. 8. Strengthen others by sharing power and discretion. Encourage the Heart 9. Recognize contributions by showing appreciation for individual excellence. 10. Celebrate the values and victories by creating a spirit of community. http://www.leadershipchallenge.com/WileyCDA/Section/id-131339.html

Appendix B: Leadership Energizer TIP #6 APRIL 2006 SNOWBALL TOSS CONTRIBUTED BY PETER ALDUINO OF BRIDGE GROUP COMMUNICATIONS, LLC Here is a quick energizer that allows the workshop participants to affirm and strengthen their learning. It is an up-out-of-your-seat exercise. And it is fun. I call it the snowball toss, and I usually conduct it as a morning exercise to launch a second or third day of a workshop session.

The Exercise
Here is how it goes: Ask the participants to reflect back on the prior day and to write down one aha, one significant learning. It is best if you ask them to: o jot down their thought on an 8-1/2 x 11 sheet of paper o write legibly - so that you would be able to read their writing When sufficient time has elapsed for everyone to write down their thought, invite the participants to get out of their seats and form in a circle (okay, something approximating a circle). Often times, I will have them form the circle outside of the workshop room, if I can find a nearby open space. (A brief field trip of sorts). I ask them to crumple up the sheet of paper in their hands into paper snowballs. With the circle formed, I interject a comment about winter or snow, and invite them to have at it with their snowballs. Here is an example from a recent workshop in Phoenix, where the temperature was 78: Last week, New England and New York experienced some of the heaviest snowfall on record. For those of you who are envious and missed the fun of the snowfall, I thought wed create some of our own winter fun. So, let me ask you to crumple up your papers into paper snowballs, and

6 have you own snowball fight. The snowballs flew. I encourage the participants to pick up the paper balls and continue to throw them at one another for a few rounds (say 30 seconds). Finally, I ask everyone to pick up one the paper snowballs. Reforming the circle, I ask everyone, in turn, to read ALOUD the thought that one of their colleagues wrote down.

The Benefits
Each participant strengthens one learning from the prior day. I trust that the learning that is written down is an element of leadership that will serve them and their direct reports well. This is an opportunity to solidify the learning and not allow it to melt away! The participant and the facilitator hear some key thoughts from all of the workshop participants, creating an opportunity to learn from one another. The snowball toss safeguards the anonymity and privacy of the participant. (I do not tell the participants that they will need to personally share their thoughts with the group. Therefore, I trust that what they write down is authentic).

Experience from the Field

The snowball toss is fun! I, as the facilitator, become aware of the ah-ha moments that are important for the group, and can refer back to them during the course of the current day. More recently, I have kept the individual paper snowballs after the exercise and recorded the comments in order to email them to the participants in the few days after the completion of the workshop. So, lets look at a live example from a recent seminar. On day one, we talked about Values, Credibility, and Inspiring a Shared Vision. Here are the ah-has that the seminar participants recorded in those paper snowballs on the morning of the second day: Values and Credibility I found out how much my personal values help/hinder building relationships with certain direct reports. (Values dont have to be so black and white, there can be

7 common ground). The values Ive been living out lately are not my stated core values - not against them, just not the same. You have to know who you are and what your values are before you can create a true vision for your team.

Credibility and values must stay in alignment to make them true. Sanity check this! Credibilitys root is credo requiring consistent performance. Inspiring a Shared Vision Sharing thoughts and using group brainstorming is much more efficient than coming up with ideas on my own. Using the group to help me form images/metaphors is very powerful. It is also more inclusive. The metaphor/imagery must not only fit the situation, it must fit the group of people to whom the vision will be described. It must connect with them. I have a wealth of stories that apply to my job, and that excite me about my job when I tell them. I know now that I need to paint the picture of my factory into my work group vision so it becomes more clear and shows alignment from my team to the factory.

Have fun in the snow. Ah-ha is always in season!


Value

Appendix C: Values Activity 1

My Ranking

Comfortable life (a prosperous life) An exciting life (a stimulating, active life) Sense of accomplishment (lasting contribution) World at peace (free of war and conflict) World of beauty (beauty of nature and the arts) Equality (brotherhood, equal opportunity for all) Family security (taking care of loved ones) Freedom (independence, free choice) Happiness (contentedness) Inner harmony (freedom from inner conflict) Mature love (sexual and spiritual intimacy) National security (protection from attack) Pleasure (an enjoyable, leisurely life) Salvation (saved, eternal life) Self-respect (self-esteem) Social recognition (respect, admiration) True friendship (close companionship) Wisdom (a mature understanding of life) Each value must have a different rank number from 1 to 18. Do not leave any ranks blank or repeat any numbers.

Appendix D: Values Activity 2

Pic-A-Pic Activity

TIP #34 FEBRUARY 2009 A PICTURE IS WORTH 1,000 VALUES CONTRIBUTED BY SHAMSI RATEGH February 2009: A Picture is Worth 1, 000 Values by Shamsi Rategh Objective: To promote the practice Model the Way (Set the Example), use this activity to start a discussion about individual values in a more subliminal way. For example, without asking people to write down and share their values, this exercise provides the opportunity for participants to speak to their values, realistically and wholeheartedly. Audience: This activity can be done in both large and small groups. Time Required: 1 hour prep time; 2 minutes to select picture; 15-60 minutes for group discussion, depending on the number of people participating. Materials Needed/Setup: Based on the size of the group, three pictures for each participant, randomly selected and cut out from various magazines (i.e., a group of 10 = 30 pictures required). A wide variety of pictures should be selected with images that imply family, work, nature, culture, and so on. Before the group gathers, set up a table and spread out all of the cut-out pictures, making sure that participants are not allowed to peak at them before the activity gets started. Process: Once the group has gathered, ask participants to walk around the table where the pictures are displayed and select the one that resonates most with them. Limit this part of the process to 2 minutes and request that participants make their selection in silence. Next, ask each person individually to share the main reason(s) he or she felt drawn to that specific picture. When everyone in the group has participated, the facilitator shares his or her own reasons and then discusses the topic of values: how the picture that each person chose is a reflection of his or her value system. Our values are so ingrained in who we are. And this activity brings out some of the things we find most important without even thinking about them.

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Appendix E: Staff Dynamics Activity

Group Dynamics Activities

15 min. 30 min. 1 hr. 10 min. 15 min. 30 min. + Ice Breaker (students) + Improvisation (support each other and the parallels to life) -Tap in activity + Myers Briggs + Break + Balloon Activity + Snap Bucket

Ready, Set, Improv! "You can discover more about a person in an hour of play than a year of conversation." Plato There's no getting around it. We live in an unscripted world. Turns out the tricks that actors use on stage can help you score a date, land a job, make any conversation more engaging, and create positive relationships. (Taken from article.) Today, we will use the rules of improv as inspiration in building a positive group dynamic. First, Ill highlight three rules, and then well watch a short clip. After that you all will have an opportunity to test out your newfound wisdom. Lets play! (You can distribute the article for everyone to read, but in the case of time I explained the three rules.) 1. The "yes...and" technique 2. Go with your gut 3. Make everyone else in your group look good. Im going to show a short clip. Please take note of these three rules and how they play out here on screen. http://www.youtube.com/watch?v=LuGEyltlwi0&feature=related (Discussion involving examples of the rules.) Everyone plays Freeze Tag (Same game as they played in the clip). We will start with two volunteers in the center. We will give them a location and each a position. They will start a scene, and anyone from the audience here can shout freeze and tag someone out to start a new scene. Id like everyone to participate, please!

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Conclusion: Working together this summer will have its ups and downs, but now, I hope that you are a little better prepared to deal with the unknown. What are the three rules again? (Have them list the three rules). Thank you! Are there any questions?

Improv Article: How to think on your feet by Gail Blanke (Real Simple Magazine, August 2008)
(Real Simple) -- Life coach Gail Blanke went to acting school to learn to improvise in any situation. Turns out the tricks that actors use on stage can help you score a date, land a job -- or just make any conversation more engaging If you repeat what someone else says and then start next phrase with 'and' that comment can become conversation. There's no getting around it. We live in an unscripted world. You can rehearse in front of a mirror till the cows come home - for that job interview, for that meeting where you're expected to speak, for the moment when you finally walk up to that very attractive guy at the gym and introduce yourself. But the minute there's another person involved, the script goes out the window. If you mean to make an impression, you have to be able to think on your feet, hurl yourself into the moment, and improvise. How? Well, obviously, some people are simply naturals. To help the rest of us develop some techniques, I turned to the professionals. An actor friend had told me about the Upright Citizens Brigade (UCB), a highly respected training center for comic improv in New York City, so I called up the academic supervisor, Joe Wengert, and asked if I could sit in on one of his classes. Luckily, he said yes. And saying yes, it turns out, is nothing less than the heart and soul of improv. But more on that in a minute. Real Simple: When friends behave badly

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Here's the first thing I learned in that class: Advancing the dialogue -- or "moving the scene forward," as they say in the acting world -- is what improvising is all about. It's the same deal if you are onstage, in a boardroom, or trying to get your point across at a PTA meeting. "Dead air" is verboten in acting, and it doesn't work too well in life, either. You either take the conversation into new territory or you kill it. So to make better connections with people and to get what you want -- whether it's a promotion at work, a new relationship, or simply a delightful conversation -- you have to be ready to "move the scene forward." I watched the 14 men and women in that improv class invent hilarious, fast-moving dialogue on the spur of the moment with words like "beach," "reunion," or (my favorite) "eating contest" as their only direction. And, boy, did they take the scenes to some pretty wild places. Still, I actually believed them. What's their secret? Interestingly, all the improv actors I spoke to pretty much agreed that the following three principles are at the heart of their art. And, without exception, they use them to propel conversations forward in their real lives, too. 1. The "yes...and" technique How it works: Say two actors are given the words "blueberry pie" with which to create a scene. It might go: Actor 1: "I made a blueberry pie." Actor 2: "Yes, you made a blueberry pie. And you remember the last time we had blueberry pie?" Actor 1: "Yes, I remember. We took a picnic into the woods, and that's when you said you wanted to join a nudist colony." You see what's happening? Suddenly there's a story; suddenly there's a direction and a purpose. Using the simple words "yes...and" moves the scene into new territory, and that's where new possibilities occur. How to make it work for you: So let's say it's Monday and you're at the gym and that very attractive guy says, "It was a beautiful weekend." If all you say is "Yes, it was great," that ends the conversation right there. But if you say, "Yes, it was great. And I really made the most of it. I went to a concert in the park and brought my yellow Lab. He snatched a sandwich right out of the hands of some poor woman having a picnic. But we had fun."

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Now you've got something. You can follow up with "Do you like dogs?" or "Have you ever been to a concert in the park?" And, bingo, the next thing you know, you're on your way to another concert in the park with none other than that very attractive guy. (Maybe minus the dog.) The "yes...and" technique gives you the chance to acknowledge what's been said and then move the conversation to a new place, where you just might discover something -- or someone -- delightful. Using "yes...and" can also help you direct a conversation to where you want it to go. Here's an example: Your son says, "I hate my math teacher." Instead of saying, "Well, that's just silly" or, distractedly, "Aha," and ending the conversation right there, you could say, "Yes, you hate your math teacher. And that reminds me of how much you hated your history teacher -- until you started to love her. Remember? I mean, things can change, right?" I recently tried "yes...and" at a meeting of the board of governors of the small golf club in Connecticut that I belong to. One board member gravely announced some disturbing news: "The porta-potty is quite close to the women's tee on the seventh hole, and some of the women have complained about the, uh, odor and noise." There was silence while we all pondered this momentous issue. "Yes," I said, leaping in. "It's close all right. And we should move it to the men's tee." It got a laugh, but more important, new suggestions were offered, the problem was resolved, and we moved on. I mean, I definitely "forwarded the scene." Real Simple: Easy ways to exit awkward situations 2. Go with your gut How it works: Improv actors don't think too much before they speak. And, in the experience of those I spoke to, the first, intuitive thought is usually the best anyway. "There's no time to rationalize, no time to weigh the pros and cons of your response," says Mike Ross, a 34-year-old lawyer and a student at the UCB. Or as Yogi Berra put it: "You can't think and hit at the same time." How to make it work for you: Try to break the habit of second-guessing yourself before you speak. While you're busy thinking up the "right" response, that awkward silence is settling in. Imagine that you're in a job interview. Of course you've memorized your list of "strengths" and come up with a good answer for the inevitable question about your "weaknesses" and all the reasons why you'd be perfect in this position. But your prospective boss doesn't ask you about any of that. Instead, she says, "So what in the world would make you want to join a crazy company like this, where people work around the clock and just about everything changes every day?"

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Rather than struggling to come up with the perfect scripted response by saying, "Well, uh, you ask an interesting question. Let's see, I, uh...," listen to the voice inside your head. Trust it. And start speaking without critiquing yourself (which is when those ums and uhs jump in). Maybe you'll say, "Well, why do you do it?" which isn't perfect, but it's just fine. Or "Well, if you love what you're doing, I guess it doesn't matter, does it?" Or maybe you'll blurt out something like "What? Are you all nuts?" In which case, you'll probably break the ice and get a laugh. The key is to trust your instinct. And the key to that is to practice, so when it comes to the crunch, you know your intuition isn't going to pull any lousy tricks on you. Try these exercises to hone your intuitive responses. "Watch Desperate Housewives or 30 Rock and assume you are one of the characters," suggests Mike. "Respond out loud to whatever is going on with whatever comes into your head. Be outrageous, be crazy, but keep the scene going." Will you put your foot in your mouth sometimes? Absolutely. In improv, you go on as if that's what you meant to do. If you act like you meant it, the audience will buy it. That works in real life, too. Play speed improv games with friends at a dinner party or on the beach. Throw out a word or a phrase, like "shower curtain," "police precinct," or "family reunion." Tell them about the "yes...and" technique and take turns creating a fast-talking scene where you have to think on the fly. Real Simple: How to handle sticky situations 3. Make everyone else in your group look good. How it works: Here's what you learn in improv: You're nothing without somebody else. There's nothing to improvise without someone to improvise with. The more you trust others to be your props, the more you invite them to shine, the stronger you get. Sammy Buck, a 39-year-old UCB student and a writer said he was astounded at how much satisfaction he feels when playing a supporting role in a scene. "In improv, I've learned I'm as happy to help move things forward as I am to take the lead," he says. "Maybe even happier." How to make it work for you: In any situation, practice acknowledging the others in your group (the "yes") and always make an effort to promote their ideas (the "and"). It quite simply makes for better conversation. For instance, you're at the first meeting of a newly formed book club. You've read the book. You've even made notes about what you liked and didn't like. You're really prepared to look smart. But that's not what you're here for, is it?

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So when the host asks, "What did you think of the book? Did you like it?" instead of running through your list of critiques, you say, "Yes, I loved it. I thought it was so touching, especially at the end. But I was really impressed when Lydia told me how she thought the ending could have been different. I'd love to hear her talk more about that." It's such a relief -- and so much more enjoyable for everyone -- when you don't have to prove yourself to be the smartest person in the room. It's so easy to incorporate these improv techniques into your life. And, with a bit of practice and observation, you'll be winging it like a pro before you know it. Whenever you have a chance, watch improv artists at work and learn from them. Catch Larry David on HBO's "Curb Your Enthusiasm," which uses dialogue that is largely improvised. Or rent any Robin Williams movie. Boy, talk about tapping into your intuition! Nobody does it better or has more fun with it. Better still, consider taking an improv class yourself. Check the listings for local acting schools or community centers. Bring a friend with you. Let yourself go. And, hey, you might even move your own scene forward in ways you never dreamed you could.

Appendix F: Identity Activity

Social Identities Forced Choice Activity Materials Masking Tape; Laminated signs with each of the following terms: Race, Gender, Socioeconomic Status, Immigration Status, Ability/Disability Status, Religion, Age Setup Post each of the eight signs around the parameter of the room, leave enough space between each for a small group to gather. The Activity Ask the group to gather in the center of the room. Share with them that the activity has two parts, a silent reflective part and a smallgroup sharing part. Explain that you will be reading a series of statements and that they will be asked to choose one of the eight identities to complete the statement. The group will then physically move toward that sign and do so in total silence. After a few moments, ask the smallgroups to share with one another why they chose the identity that they did. No one should be forced to share if they prefer not to. For some, this may be an emotional activity. After a few minutes of discussion bring the group back to the center and read another statement. The statements are listed below. Statements The part of my identity that I am most aware of on a daily basis is___________. I am the least aware of an a daily basis is ___________. was most emphasized in my family growing up was ___________. I would like to explore further is ___________. serves as my primary compass for my work style is ___________. garners me the most privilege is ___________. I believe is the most misunderstood by others is ___________. I feel is difficult to discuss with others who identify differently ___________. Feel free to adlib if necessary Debriefing Discuss what the activity was like to do: people often name that they didnt realize how much they have in common or that they were surprised about how they answered the questions. Build off of comments that may address that it was difficult, or that participants dont often think about all the parts of their identities. Discuss how thinking about self and what impact out identities has on being an educator, leader or a role model.

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