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Add Emails to Salesforce

(To Be Linked to Records)


1. Copy & paste your Email to Salesforce address a. Navigate to [YOUR NAME] then click SETUP on the drop-down list

b. Click EMAIL in the Personal Setup section

c. Click My Email to Salesforce

d. Highlight & copy the email to Salesforce address

2. Add an email reply to Salesforce (the recipient of the email must be in Salesforce) a. Choose an email whose reply you would like to store in Salesforce and click REPLY

b. PASTE the email to Salesforce address in the BCC: field i. Click on the TO: button

ii. Paste the email to Salesforce address in the BCC: field and click Continue

3. View the email in the recipients Action Step History related list

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