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Add Emails To Salesforce
Add Emails To Salesforce
2. Add an email reply to Salesforce (the recipient of the email must be in Salesforce) a. Choose an email whose reply you would like to store in Salesforce and click REPLY
b. PASTE the email to Salesforce address in the BCC: field i. Click on the TO: button
ii. Paste the email to Salesforce address in the BCC: field and click Continue
3. View the email in the recipients Action Step History related list