Subroto Ganguly An Economic Analysis of the Service Industry.

I wish to express my sincere appreciation to those who have contributed to this thesis and supported me in one way or the other during this amazing journey. I take this opportunity to express my profound gratitude and deep regards to my guide Professor ............................for his exemplary guidance, monitoring and constant encouragement throughout the course of this thesis. The guidance given by him time to time shall carry me a long way in the journey of life on which I am about to embark. My sincere gratitude is reserved for Dr. Md. ATHAR ALI, Director - Business School of Delhi, Greater Noida, for his invaluable insights and suggestions. I really appreciate his willingness to meet me at short notice every time and going through my thesis. I also take this opportunity to express a deep sense of gratitude to Dr. J.K. Sharma, Director Sri Ram Institute of Management and technology, Greater Noida, for his cordial support, valuable information and guidance, which helped me in completing this task through various stages. Very special thanks to the Dr. R.K. Singh, Dy. Dean Academics, Delhi University, for giving me the opportunity to carry out my doctoral research. I would also like to take this opportunity to thank Associate Professor Vijay Anand Dubey Dean, Business School of Delhi, Greater Noida for his very helpful comments and suggestions.