BRAND SURVEY

1. NAME: 2. GENDER: a) Male b) Female 3. Which age category do you fit into? a) 15-25 b) 25-40 c) 40 and above 4. Which network operator do you use? a) Airtel b) Vodafone c) If any other (Please Specify) ______________________ 5. What mode of billing do you prefer? a) Post Paid b) Prepaid 6. Which network provider according to you offers better customer services? a) Airtel b) Vodafone c) If any other (Please Specify) ______________________ 7. Which company according to you offers better plans? a) Airtel b) Vodafone c) If any other (Please Specify) ______________________ 8. Which company has better connectivity in your region? a) Airtel b) Vodafone c) If any other (Please Specify) ______________________

9. Which company provides better internet and 3G services? a) Airtel b) Vodafone c) If any other (Please Specify) ______________________ 10. Which company according to you has more consumer attractive advertisements? a) Airtel b) Vodafone c) If any other (Please Specify) ______________________ 11. Which company has better value added services (Call conferencing, call tone)? a) Airtel b) Vodafone c) If any other (Please Specify) ______________________ 12. Which company has better transparency in billing? a) Airtel b) Vodafone c) If any other (Please Specify) ______________________ 13. Which company has better accessibility? a) Airtel b) Vodafone c) If any other (Please Specify) ______________________ 14. If you are permitted to retain the current mobile phone number that you have, would you change your current mobile phone service provider? a) Yes b) No c) If yes, (Please Specify the Mobile Network Service) _____________________ 15. Rate the network provider on a scale of 10? a) Airtel _____________________________ b) Vodafone __________________________ c) Others _____________________________