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  • Financials Store Info

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    Bongibethu Msekeli Hlabano
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    This document provides performance metrics for a Howick store from March 26 to April 22, including a CER (customer experience rating) score of 87% on March 27, one team member vacancy, confirmation of CER scores of 100 for two visits, and one customer complaint during the period.

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    This document provides performance metrics for a Howick store from March 26 to April 22, including a CER (customer experience rating) score of 87% on March 27, one team member vacancy, confirmation of CER scores of 100 for two visits, and one customer complaint during the period.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    12 views1 page

    Financials Store Info

    Uploaded by

    Bongibethu Msekeli Hlabano
    This document provides performance metrics for a Howick store from March 26 to April 22, including a CER (customer experience rating) score of 87% on March 27, one team member vacancy, confirmation of CER scores of 100 for two visits, and one customer complaint during the period.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as XLS, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    STORE NAME

    (Type store name) HOWICK

    26 March - 22 April P5 Vacancies DATE of last CER CER score Champs Visit 1 Visit 2 Complaints

    (specify e.g 1 x Team member)


    0 27.03.2013 87%

    (ONLY confirm scores) 100 100

    (please ONLY confirm amount of complaints during this period) 1

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