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DHL - Supply Chain and Logistics: Nivesh Aa
DHL - Supply Chain and Logistics: Nivesh Aa
Nivesh aa
Agenda
About the company
DHL strengths in numbers Touches about 5% of global trade volume through extensive network & infrastructure
Business divisions
DHL
Express
Global Mail
Supply Chain
Management of flow of materials, information and assets as they progress from suppliers to installation through complete asset life cycle
Deliver
Return
Procurement services
Home delivery
E-fulfillment Assembly & Co-packing Environmental compliance International SCM Contract manufacturing In-store logistics Environmental Compliance
local
Distribution
Distribution if local
Destination / Hub truck Destination Warehouse truck no Destination found? yes Destination DHL Office at Destination Reverse logistics to sender
Sectors served
Technology
Life sciences
Good business opportunity Existing supply chain is immature Pressure to reduce cost is high Mainly procurement and distribution services Automotive
Highest revenue sector Inbound-tomanufacturing Priority growth area developed successful supply chain model Warehousing & DHL Manage source of distribution supply retail shelves for theto British National Health Service (NHS) Integrated packaging that aims to generate savings for the NHS of Returns management approximately EUR1 billion over 10 years Technical service solutions
Sectors served
DHL operate one of Automotive the world's largest fourth-party logistics services in Oman, transporting cargo and water and coordinating the movement of about 40 landbased oil rigs a month.
Energy
Integrated logistics solutions for both the build and run phases of major energy projects
Airline
In 2009, DHL won a Airlines new contract with Airport British Airways to operators provide catering and logistics for short-haul Aircraft flights from Heathrow manufacturers Airport
Wal-Mart-Chile
DHL provides supply chain services, including warehousing, distribution management and reverse logistics, to Ekonos 110 stores nationwide.
Procurement Services
DHL's procurement specialists delivers substantial cost savings on a wide range of non-core products Over 500,000 in-scope products 450 NHS trusts and hospitals as well as other healthcare organizations Deliver over 1bn savings to UK NHS DHL Control Tower Order well Expricing Purchasing Supplier management Payment Approved POD Order matching supply TRUST & Orders Hospitals Benefits More time and resources to Delivery patient care
Contract ManufacturingServices
Site selection and development
New facility start-up and operation Packaging and raw materials sourcing, procurement and assembly Batch/quality control tracking via digital, easy-to-trace coding Full range of secondary packaging services.
DHL Connect
Functions
Establishing air-bill identification numbers Checking addresses to confirm deliverability Tracking the shipment
Benefits
Comprehensive list of commodity classifications (for example, dutiable vs. non-dutiable) Can integrate with personal information management (PIM) systems such as MS Outlook Alerts if delivered to the wrong address. Any person can initiate and monitor shipments from their desktop
Services
Benefits
Warehousing
Ambient
Automated
Temperature controlled
Finished goods
Bonded
Raw Materials
Reverse Logistics
The key to a successful supply chain is not only planning how to distribute your product Managing returns effectively lets you recapture value, reduce write-offs and keep your customers happy
Example: Technology support company Regeneresis
Benefits: Reduction in Cost of after sales Increasing the speed of repair turn around times. Broader customer base
Services Offered Inventory sharing Assembly and kitting Screening and repair Call centre services Covering both avoidance of returns and retail support
Information Financial
DHLs Innovation Partnership with a leading financial company Access to low cost capital Delay buyer purchases, free up cash tied in inventories Ownership of inventory from sellers shipment point to buyers JIT point of purchase Improve cash to cash cycles, reduce inventory balance sheet & increase inventory turnover
Adding DHL and a Financial Services Provider (FSP) into the Supply chain
Recent ventures
Entered into BPO procurement market by delivering solutions to both public and private sector companies Tied up with BPCL for a retail alliance with their In & Out convenience stores across India.