Table 1: Measures of mail efficiency (Full sample of countries)

Source: Chong, La Porta, Lopez-de-Silanes and Shleifer, "Letter Grading Government Efficiency," National Bureau
of Economic Research paper #18268, August 2012.

Country

Code

Got the letter back

Got the letter back in 90 Avg. Number of days to get

days
the letter back

(Countries sorted by "Got the letter back")

United States
El Salvador
Czech Republic
Luxembourg
Finland
Norway
New Zealand
Uruguay
Canada
Barbados
Denmark
Colombia
Morocco
Hungary
Slovak Republic
Romania
Germany
Japan
Spain
Netherlands
Algeria
Trinidad and Tobago
Sweden
Estonia

USA
SLV
CZE
LUX
FIN
NOR
NZL
URY
CAN
BRB
DNK
COL
MAR
HUN
SVK
ROM
DEU
JPN
ESP
NLD
DZA
TTO
SWE
EST

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
90%
90%
90%

100%
100%
100%
100%
90%
90%
90%
90%
90%
90%
90%
90%
90%
80%
80%
80%
70%
60%
60%
50%
20%
90%
90%
90%

16.20
39.00
52.30
68.00
51.60
53.30
53.60
54.00
54.30
57.90
58.50
60.20
61.70
62.10
65.30
70.50
84.20
56.30
101.40
89.30
102.70
81.30
85.20
94.60

Country
Croatia
Dominican Republic
Taiwan
Switzerland
Nicaragua
Mexico
Australia
Slovenia
Ireland
Belize
Israel
Serbia
Greece
Montenegro
Maldives
Bosnia and Herzegovina
Portugal
France
Jamaica
Malta
Belgium
United Kingdom
Indonesia
Vietnam
Benin
Mauritius
Lithuania
Iceland
Brazil
Lebanon
Kazakhstan
Italy

Code
HRV
DOM
TWN
CHE
NIC
MEX
AUS
SVN
IRL
BLZ
ISR
SRB
GRC
MNE
MDV
BIH
PRT
FRA
JAM
MLT
BEL
GBR
IDN
VNM
BEN
MUS
LTU
ISL
BRA
LBN
KAZ
ITA

Got the letter back

90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
90%
80%
80%
80%
80%
80%
80%

Got the letter back in 90 Avg. Number of days to get

days
the letter back
90%
106.00
80%
93.90
80%
94.10
80%
96.20
80%
102.00
80%
112.90
70%
96.20
70%
96.90
70%
107.40
70%
118.80
60%
107.70
60%
116.10
60%
117.60
60%
119.80
60%
125.40
50%
120.20
50%
122.60
50%
127.80
50%
178.70
40%
122.80
40%
136.60
20%
134.40
20%
153.10
20%
159.40
0%
156.80
0%
222.10
80%
132.60
80%
137.20
60%
137.50
50%
139.70
50%
146.20
40%
173.40

Country
Costa Rica
Singapore
Austria
Ukraine
Poland
South Africa
Philippines
Zambia
Kuwait
Korea, Rep.
Latvia
Moldova
Cyprus
Nepal
Albania
Guyana
Turkey
Bulgaria
Bolivia
Macedonia, FYR
Georgia
Gambia, The
Chile
Burkina Faso
Qatar
Lao PDR
Kenya
Argentina
Syrian Arab Republic
Saudi Arabia
Guatemala
Senegal

Code
CRI
SGP
AUT
UKR
POL
ZAF
PHL
ZMB
KWT
KOR
LVA
MDA
CYP
NPL
ALB
GUY
TUR
BGR
BOL
MKD
GEO
GMB
CHL
BFA
QAT
LAO
KEN
ARG
SYR
SAU
GTM
SEN

Got the letter back

80%
80%
80%
80%
80%
80%
80%
80%
70%
70%
70%
70%
70%
70%
70%
70%
70%
70%
70%
70%
70%
70%
70%
70%
70%
70%
70%
60%
60%
60%
60%
60%

Got the letter back in 90 Avg. Number of days to get

days
the letter back
40%
186.20
30%
154.70
30%
166.80
30%
175.60
10%
171.50
10%
188.50
0%
236.80
0%
295.00
70%
155.90
70%
157.60
60%
158.60
60%
160.00
60%
160.10
50%
172.50
50%
176.00
50%
187.50
40%
188.30
40%
191.10
40%
191.50
30%
194.80
30%
205.60
30%
250.60
20%
197.60
20%
198.10
10%
213.80
0%
248.60
0%
295.60
50%
204.70
50%
206.00
40%
209.30
40%
211.10
30%
230.50

Country
Madagascar
Botswana
Namibia
Mozambique
Yemen, Rep.
Paraguay
Jordan
Peru
Ethiopia
Kosovo
Congo, Rep.
Azerbaijan
Tunisia
Bahrain
United Arab Emirates
Togo
Niger
India
Iran, Islamic Rep.
Mali
Hong Kong SAR, China
Malaysia
Armenia
Sri Lanka
Uzbekistan
Haiti
Central African Republic
Zimbabwe
Pakistan
Afghanistan
Cuba
China

Code
MDG
BWA
NAM
MOZ
YEM
PRY
JOR
PER
ETH
KSV
COG
AZE
TUN
BHR
ARE
TGO
NER
IND
IRN
MLI
HKG
MYS
ARM
LKA
UZB
HTI
CAF
ZWE
PAK
AFG
CUB
CHN

Got the letter back

60%
60%
60%
60%
60%
50%
50%
50%
50%
50%
50%
50%
50%
50%
50%
50%
50%
50%
50%
50%
50%
40%
40%
40%
40%
40%
40%
40%
40%
40%
40%
30%

Got the letter back in 90 Avg. Number of days to get

days
the letter back
20%
225.80
20%
238.50
0%
268.90
0%
294.80
0%
320.40
50%
232.50
50%
238.10
40%
241.20
40%
243.30
30%
246.60
30%
282.10
20%
254.80
20%
257.50
20%
258.10
20%
259.70
20%
261.00
20%
275.90
20%
284.60
10%
261.10
10%
275.00
0%
295.60
40%
275.90
30%
275.90
30%
283.60
30%
284.20
20%
291.40
10%
295.30
0%
320.20
0%
353.10
0%
370.10
0%
377.30
30%
304.50

Country
Papua New Guinea
Brunei Darussalam
Libya
Bangladesh
Uganda
Ecuador
Iraq
Sierra Leone
Kyrgyz Republic
Thailand
Chad
Venezuela, RB
Lesotho
Angola
Malawi
Mauritania
Mongolia
Swaziland
Fiji
Congo, Dem. Rep.
Tonga
Honduras
Burundi
Cambodia
Cameroon
Cote d'Ivoire
Egypt, Arab Rep.
Gabon
Ghana
Liberia
Myanmar
Nigeria

Code
PNG
BRN
LBY
BGD
UGA
ECU
IRQ
SLE
KGZ
THA
TCD
VEN
LSO
AGO
MWI
MRT
MNG
SWZ
FJI
ZAR
TON
HND
BDI
KHM
CMR
CIV
EGY
GAB
GHA
LBR
MMR
NGA

Got the letter back

30%
30%
30%
30%
30%
20%
20%
20%
20%
20%
20%
20%
20%
20%
20%
20%
10%
10%
10%
10%
10%
10%
10%
0%
0%
0%
0%
0%
0%
0%
0%
0%

Got the letter back in 90 Avg. Number of days to get

days
the letter back
30%
306.10
10%
331.30
0%
366.10
0%
369.00
0%
389.40
20%
344.10
20%
348.60
20%
348.60
20%
353.00
10%
351.30
10%
353.80
0%
372.00
0%
374.90
0%
404.00
0%
414.70
0%
416.20
10%
383.60
0%
387.40
0%
388.20
0%
397.60
0%
398.70
0%
408.70
0%
410.70
0%
413.50
0%
418.80
0%
418.80
0%
418.80
0%
418.80
0%
418.80
0%
418.80
0%
418.80
0%
418.80

Country
Panama
Russian Federation
Rwanda
Somalia
Sudan
Tajikistan
Tanzania

Code
PAN
RUS
RWA
SOM
SDN
TJK
TZA

Got the letter back

0%
0%
0%
0%
0%
0%
0%

Got the letter back in 90 Avg. Number of days to get

days
the letter back
0%
418.80
0%
418.80
0%
418.80
0%
418.80
0%
418.80
0%
418.80
0%
418.80