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1 Product Description
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3 Configuration, HP 9000 Series 700

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4 Configuration, HP 9000 Series 800

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7 Host Utilities and Diagnostics

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8 Troubleshooting
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9 Removal and Replacement

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Model Rackmount model 10 Deskside model 10 Rackmount model 20 Deskside model 20
Height 26.7 cm (10.5 inches)
Width 48.3 cm (19.0 inches)
Depth 76.2 cm (30.0 inches)
62.9 cm (24.8 inches)
26.7 cm (10.5 inches)
76.2 cm (30.0 inches)
35.6 cm (14.0 inches)
48.3 cm (19.0 inches)
76.2 cm (30 inches)
62.9 cm (24.8 inches)
35.6 cm (14.0 inches)
76.2 cm (30 inches)
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WARNING The disk array is very heavy. Use extreme care when moving or lifting it. At least two persons are needed to lift a disk array.
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Model Model 10
Minimum Weight Chassis with 3 disks, 1 SP, 1 power supply: 51.6 kg (114.0 lbs)
Maximum Weight Chassis with 10 disks, 2 SPs, 2 power supplies, and 1 battery backup unit: 70.2 kg (156.0 lbs) Chassis with 20 disks, 2 SPs, 3 power supplies, and 1 battery backup unit: 83.9 kg (186.4 lbs)
Model 20
Chassis with 5 disks, 1 SP, 1 power supply: 56.3 kg (125.0 lbs)
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Model Model 10 Model 20
Current draw* 4A 8A
VA 393 693
W 391 694
BTU/hr 1.333 2.367
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Model Model 10 Model 20
Sound Power 59 dBA 64 dBA
Sound Pressure (Operators Position) 46 dBA 48 dBA
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Replaceable Parts Model 10
Reference
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7DEOH 5 Figure index number 1 2 3 4 5 6 7 8 9 10 N/A N/A N/A N/A N/A N/A N/A N/A
5HSODFHDEOH 3DUWV 0RGHO New HP part number 005-41327 005-039649 N/A 005-041006 N/A 005-041698 005-041068 113-000552 005-041008 N/A 5063-5396 5063-5398 5063-5393 5063-5394 A3231-60005 A3231-60003 A3231-60004 A3231-60006 Exchange part number A3231-69007 N/A N/A N/A N/A A3231-69008 N/A N/A N/A N/A A3389-69021 A3232-69121 A3666-69021 A3541-69021 A3231-69005 A3231-69103 A3231-69104 A3231-69006
Description Model 10 midplane LED cable External chassis Fan cable Internal AC harness bracket Interconnect PCB (IPCB) Internal synchronous SE SCSI-2 cable On/off switch Power supply AC cable Internal chassis 4-Gbyte disk module 2-Gbyte disk module 4-Gbyte LP disk module 9-Gbyte HH disk module Battery backup unit (BBU) Storage processor (SP) without SIMMs Power supply (VSC) Model 10 fan pack
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MT12D136G-7 MH1M36ADJ-7 HB56D136BR HB56D136BV-7B MH1M36BDJ-7 THM361020ASG-70 MCM36100ASG70 KMM5361000AG KMM5361000BG-7 KMM5361000CG-7 MH1M36BYJ-7 KMM5361003CG-7 KMM5361003BG-7 TM124MBK36B-70 KMM5361203AWG-7 SM5361000WG-7DG
4 Mbyte SIMM
Reference
N/A
5062-9399
A3232-69020 numerous vendor numbers, including:

HB56D436BR-7A MH4M36AXJ-7 MH4M36BXJ-7 HB56D436B-7RB SCM421186SG70 SM5364000G-7DG KMM5364100AG-7 SM536044002P3G7 KMM5364103AKG-7
16 Mbyte SIMM
N/A N/A N/A N/A N/A
005-040801 123-002825 5063-5397 005-041690 005-041691
N/A N/A N/A N/A N/A
Model 10 AC line filter PCB Model 10/20 caster Model 10/20 disk slot filler panel Model 10 rackmount front bezel Model 10 deskside front bezel
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Replaceable Parts Model 20
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7DEOH 5 Figure index number 1 2 3 4 5 6 7 8 9 10 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
5HSODFHDEOH 3DUWV 0RGHO New HP part number 005-42853 005-039649 N/A 005-043512 N/A 113-000634 005-039646 005-039648 005-039645 005-041325 5063-5396 5063-5398 5063-5393 5063-5335 5063-5394 5063-5333 5063-5334 A3232-60005 A3232-60003 A3549-60002 A3232-60004 A3232-60006 Exchange part number A3232-69107 N/A N/A N/A N/A N/A N/A N/A N/A N/A A3388-69021 A3232-69121 A3666-69021 A5169-69021 A3541-69021 A5132-69021 A5133-69021 A3232-69005 A3232-69103 A3549-69102 A3232-69104 A3232-69006
Description Reference Model 20 Midplane LED cable Chassis Internal synchronous SE SCSI-2 cables Internal AC harness bracket On/off switch Power supply AC cable Fan cable SP address cable RIP PCA 4-Gbyte disk module 2-Gbyte disk module 4-Gbyte LP disk module 4-Gbyte LP disk module 9-Gbyte HH disk module 9-Gbyte LP disk module 18-Gbyte HH disk module Battery backup unit (BBU) Storage processor (SP) Storage processor (SP620 SCSI SP PCA) Power supply (VSC) Fan pack
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4 Mbyte SIMM
N/A
5062-9399

16 Mbyte SIMM
N/A N/A N/A N/A N/A N/A N/A
005-040535 005-040685 111-001497 123-002825 5063-5397 005-041695 005-041696
DC power distribution cable Address/RS-232 PCA Display orientation jumper Model 10/20 caster Model 10/20 disk slot filler panel Model 20 rackmount front bezel Model 20 deskside front bezel
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according to ISO / IEC Guide 22 and EN 45014 Manufacturer: Hewlett-Packard Company 8000 Foothills Boulevard Roseville, CA USA 95747 Hewlett-Packard GmbH Herrenberger Strae 130 D-71034 Boblingen, Germany Declares, that the product Product Name: Product Numbers: Product Options: Disk Array A3231A, A3231AZ, A3232A, A3232AZ, A3388A, A3388AZ, A3389A, A3389AZ, A3549A, A3550A, A3550AZ All
conforms to the following Product Specifications: Safety: EMC: IEC 950:1991 + A1 A2 / EN60950 : 1992 + A1, A2 CISPR 22: 1993 / EN 55022 : 1987 - Class A EN 50082 - 1 : 1992 , Generic Immunity, including : IEC 801-2: 1984 / prEN 55024 - 2 : 1992 - 3kV CD , 8kV AD IEC 801-3: 1992 / prEN 50082-2 : 1992 - 3 v/m IEC 801-4: 1988 / prEN 55024 - 4 : 1992 - 0.5kV Signal Lines 1.0kV Power Lines
supplementary information The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC and carries the CE mark accordingly. This product was tested in a typical configuration with HP 9000 Series 800 computer system.
Roseville, California, September 10, 1996
Dan Blount, OFG Quality Manager
European Contact: Your local Hewlett-Packard Sales and Service office or Hewlett-Packard GmbH, Department ZQ/Standards Europe, Herrenberger Strae 130, D-71034 Boblingen (FAX +49-7031-14-3143)
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PRODUCT DESCRIPTION
About the Disk Array About Disk Array Components Disk Array High Availability Features Planning Disk Unit Configurations
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Stripe Size
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512-639
896-1023 1280-1407 1664-1791
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256-383
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Product Description
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Stripe Blocks
User Data = First module of primary image
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512-639
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1280-1407 1664-1791
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640-767
1792-1919 1024-1151 1408-1535
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384-511
768-895
1152-1279 1536-1663
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128-255
512-639
896-1023
1280-1407 1664-1791
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Product Description
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Product Description
256-383
768-895
1664-1791 2176-2303
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384-511
1280-1407 1792-1919 2304-2431
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896-1023
2432-2559 1408-1535 1920-2047
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Product Description
0RGHO $ $ % $ $ $ 0RGHO $ % & $ ' (
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Product Description
A0B0 C0 D0 E0 A2
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Product Description
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INSTALLATION
Overview of Installation Check the Software Check Power Requirements Unpack the Disk Array Install a Rackmount Disk Array in a Cabinet Install Additional SCSI-2 Host Adapter Cards on the Host Determine Disk Array SCSI-2 Bus Lengths Determine the Locations of SCSI-2 Bus Connectors Installation Connect the Disk Array(s) to the Host Computer Set SCSI IDs for SPs in the Disk Array(s) Connect Asynchronous (Console) Cables Connect the Power Cord Power Up the Disk Array Disk Array Installation/Troubleshooting Checklist (Revision 1.3)
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Unpack the Disk Array

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The disk array is very heavy. Use extreme care when moving or lifting it. At least two persons are needed to lift a disk array.
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WARNING
The shipping carton is held onto the pallet with strapping bands. Wear protective glasses while cutting these bands. They are under tension. When cut, they spring back and can cause serious eye injury.
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CAUTION
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2-9
Install a Rackmount Disk Array in a Cabinet

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2-12
To remove front panel, pull panel to one side then the other.
To install front panel, press panel onto ballstuds.
Installation
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CAUTION
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2-15
CAUTION
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2-16
Installation
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2-18
Install Additional SCSI-2 Host Adapter Cards on the Host

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Determine Disk Array SCSI-2 Bus Lengths

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Product or part number Description 8120-6147 (both 68-pin, high-density connectors with thumb screws on both ends; models) SP to SP piggyback cable A1658-62024 A1658-62018 A1658-62020 A1658-62021 A1658-62022 5061-5003 17355D Differential terminator 68-pin, high-density connectors with thumb screws on both ends 68-pin, high-density connectors with thumb screws on both ends 68-pin, high-density connectors with thumb screws on both ends 68-pin, high-density connectors with thumb screws on both ends HP RS-232 cable HP MUX box to RS-232 array cable (1 per SP, Series 800); also connects a disk arrays RS-232 port to a DTC RS-232 port on the HP 3000 Series 900 HP Core-I/O Connector to RS-232 (1 per SP, Series 700) 2.0m V cable - 68-pin HD male
24542H 5181-8686
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Determine the Locations of SCSI-2 Bus Connectors

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Connect the Disk Array(s) to the Host Computer

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Connect Asynchronous (Console) Cables

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Component HP Terminal Multiplexer Card HP ADP II or MDP 8-port MUX Box (DDP II) HP Card to MUX box cable HP MUX box to RS-232 Array Cable (1 per SP)
J2085A (options J2092A required) Option 101 Option 107 17355D (for Series 800) 5181-2085 5062-3100 17355D (for Series 800)
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Class tty
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Connect the Power Cord

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Disk Array Installation/Troubleshooting Checklist (Revision 1.3)

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CONFIGURATION, HP 9000 SERIES 700
Disk Array Support Requirements for HP-UX Release 9.05/9.07 Installing and Reconfiguring on S700 Systems Disk Array Configurations Basic Configuration for Model 10 and Model 20 Disk Arrays Two-SP Configuration Multi-Bus Configuration (HP-UX 10.x and Later)
Configuration, HP 9000 Series 700
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Disk Array Configurations

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7DEOH $UUD\ &RQILJXUDWLRQV Features With RAID of any level other than 0 or an individual disk, applications can continue to run after the failure of a single disk module within a physical disk unit (LUN). Applications cannot continue to run if an SP, SCSI-2 adapter or external SCSI-2 bus fails. Provides the same features as the basic configuration, but with better performance and higher availability. With RAID of any level other than 0 or an individual disk, applications can continue to run if a single disk module fails. With HP-UX 10.x, if one SP fails, ownership of the failed SPs LUNs can automatically transfer to the remaining operational SP. If properly configured, these operations are transparent to the user. Auto-trespass is not available on HP-UX 9.05/9.07. If the SCSI-2 adapter or external SCSI-2 bus fails, no I/O operations are possible between the host and the array. Multi-bus (HP-UX 10.x and later) Two hosts Two SCSI-2 adapters (one per host) Two SCSI-2 buses (one per host) Two SPs Resembles two basic configurations side-by-side and provides modest high availability with the external SCSI-2 buses not shared between two hosts. With RAID levels other than 0 or an individual disk, applications can continue to run if a disk module fails. If a host adapter fails, the adapter on the other host can only access its own LUNs. The System Administrator must manually change the path and SP ownership of the LUNs for the failed SP or failed host adapter by using Grid Manager. No automatic transfer of LUN ownership or path takes place for this configuration type. Configuration, HP 9000 Series 700
Configuration type Basic One host One SCSI-2 adapter One SCSI-2 bus One SP Two-SP One host One SCSI-2 adapter One SCSI-2 bus Two SPs
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Basic Configuration for Model 10 and Model 20 Disk Arrays

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%DVLF &RQILJXUDWLRQ (UURU 5HFRYHU\ Continue after failure? Yes What happens and how to recover With RAID of any level other than 0 or an individual disk, applications continue running. System Administrator or service provider replaces module. Disk array fails. System Administrator or service provider replaces SP and the System Administrator restarts operating system. Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, disk array fails. Service provider replaces power supply and System Administrator restarts operating system, if necessary. I/O operations to array disk units fail. Authorized service provider replaces adapter and System Administrator restarts operating system and applications. I/O operations to array disk units fail. Authorized service provider replaces cable and System Administrator restarts operating system and applications.
Failing component Disk module
SP
No
Fan failure within fan pack Power supply
Yes Yes
SCSI-2 adapter
No
SCSI-2 cable
No
3-7
Two-SP Configuration
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Host Computer
Disk Array
System Console
SCSI-2 Adapter
SP-A RS-232 SP-B RS-232
System Disk
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7ZR63 &RQILJXUDWLRQ (UURU 5HFRYHU\ Continue after failure? Yes What happens and how to recover Provides the same features as the basic configuration but with better performance and higher availability. With RAID of any level other than 0 or an individual disk, applications continue running. System Administrator or service provider replaces module. With HP-UX 10.x, if one SP fails, ownership of the failed SPs LUNs can transfer automatically to the remaining operational SP. If a primary and an alternate path have been configured in LVM, LVM can switch automatically to the alternate path (LVM applies to HP-UX 10.x and later). These operations are transparent to the user. Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, the disk array fails. Service provider replaces power supply and System Administrator restarts the operating system, if necessary. If the adapter/cable fails, I/O operations to array disk units fail. Authorized service provider replaces adapter or cable and System Administrator restarts operating system and applications.
SP
Yes
Yes Yes
SCSI-2 adapter/ No* cable
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Multi-Bus Configuration (HP-UX 10.x and Later)

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0XOWL%XV &RQILJXUDWLRQ (UURU 5HFRYHU\ Continue after failure? Yes What happens and how to recover Provides the same features as the basic configuration but with better performance and higher availability. With RAID of any level other than 0 or an individual disk, applications continue running. System Administrator or service provider replaces module. If one SP fails, the System Administrator can access the LUNs owned by the failed SP by accessing the remaining operational SP with the other host. If a host adapter fails, the System Administrator can access the LUNs in the array with the other host adapter. The System Administrator must change the path and SP ownership of the LUNs for the failed SP or failed host adapter by using LVM (applies to HP-UX 10.x and later) and Grid Manager, respectively. There is no automatic transfer of LUN ownership or path for this configuration type. Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, disk array fails. Service provider replaces power supply and System Administrator restarts the operating system, if necessary. I/O operations fail to all physical disk units configured on SP attached to a failed SCSI-2 adapter/cable. System Administrator can transfer control to the other SP by changing host(s) and array configurations.
SP
Yes*
Yes Yes
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CONFIGURATION, HP 9000 SERIES 800
Disk Array Configurations Basic Configuration for Model 10 and Model 20 Disk Arrays Two-SP Configuration Two-Adapter/Two-SP Configuration Multi-Bus Configuration Multi-Initiator Configuration (HP-UX 10.x and Later) Multi-Bus/Initiator Configuration (HP-UX 10.x and Later)
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7DEOH $UUD\ &RQILJXUDWLRQV Features With RAID of any level other than 0 or an individual disk, applications can continue to run after the failure of a single disk module within a physical disk unit (LUN). Applications cannot continue to run if an SP, SCSI-2 adapter or external SCSI-2 bus fails. Provides the same features as the basic configuration, but with better performance and higher availability. With RAID of any level other than 0 or an individual disk, applications continue to run after the failure of a single disk module. HP-UX 9.04 If one SP fails, the System Administrator must reassign ownership of the failed SPs LUNs to the operational SP by using Grid Manager. Also, the path to the operational SP must be used and can be changed by way of LVM. Once these changes have been made, access to all LUNs on the array is possible. If the SCSI-2 adapter or external SCSI-2 bus fails, no I/O operations are possible between the host and the array. HP-UX 10.x If one SP fails, ownership of the failed SPs LUNs can transfer automatically to the remaining operational SP. If a primary and an alternate path have been configured in LVM, LVM can switch automatically to the alternate path. These operations are transparent to the user. If the SCSI-2 adapter or external SCSI-2 bus fails, no I/O operations are possible between the host and the array.
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$UUD\ &RQILJXUDWLRQV FRQWG Provides highest availability and best array performance for singlehost configurations. With RAID of any level other than 0, or an individual disk, applications can continue to run after failure of a disk module. HP-UX 9.04 If one SP fails, the System Administrator must reassign ownership of the failed SPs LUNs to the operational SP by using Grid Manager. Also, the path to the operational SP must be used and can be changed by way of LVM. Once these changes have been made, access to all LUNs on the array is possible. If the SCSI-2 adapter fails, the System Administrator can access the array through the operational SCSI-2 adapters path. LUN ownership and path changes need to be reassigned by using Grid Manager and LVM, respectively. HP-UX 10.x If one SP fails, ownership of the failed SPs LUNs can transfer automatically to the remaining operational SP. If a primary and an alternate path have been configured in LVM, LVM switches automatically to the alternate path. If the SCSI-2 adapter fails, transfer of LUN ownership and the LVM switch to the alternate path take place automatically. These operations are transparent to the user.
Two-adapter/Two SP One host Two SCSI-2 adapters Two SCSI-2 buses Two SPs
Multi-bus Two hosts Two SCSI-2 adapters (one per host) Two SCSI-2 buses (one per host) Two SPs
Resembles two basic configurations side-by-side, and provides modest high availability with the external SCSI-2 bus not shared between two hosts. With RAID levels other than 0 or an individual disk, applications can continue to run after a disk module failure. HP-UX 9.04 There is no automatic transfer of LUN ownership or path for this configuration type. HP-UX 10.x If one SP fails, the System Administrator can access the LUNs owned by the failed SP by accessing the remaining operational SP with the other host. If a host adapter fails, the System Administrator can access the LUNs in the array with the other host adapter. The System Administrator must change the path and the SP ownership of the LUNs for the failed SP or failed host adapter by using LVM and Grid Manager, respectively.
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$UUD\ &RQILJXUDWLRQV FRQWG Adds backup host to two-SP configuration. With RAID of any level other than 0, applications can continue after the failure of any disk module. If one host, one SCSI-2 adapter, or one SP fails, the other host can take over the failed hosts disks if the array and hosts have been appropriately configured with LVM. If both hosts intend to access a particular disk simultaneously in this configuration, each host should access the shared disk using the same primary controller to avoid continuous automatic controller ownership transfer, which is not supported as a dynamic feature. Provides the highest availability and best array performance for dualhost configurations. With RAID of any level other than 0, applications can continue after the failure of any disk module. If one host, one SCSI-2 adapter, or one SP fails, the other host can take over the failed hosts disks automatically when primary and alternate paths have been configured using LVM.
Multi-initiator Two hosts Two SCSI-2 adapters (one per host) One SCSI-2 bus Two SPs
Multi-bus/ multi-initiator Two hosts Four SCSI-2 adapters (two per host) Two SCSI-2 buses Two SPs
CAUTION
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%DVLF &RQILJXUDWLRQ (UURU 5HFRYHU\ Continue after failure? Yes What happens and how to recover With RAID of any level other than 0 or an individual disk, applications continue running. System Administrator or service provider replaces module. Disk array fails. System Administrator or service provider replaces SP and the System Administrator restarts operating system. Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, disk array fails. Service provider replaces power supply. The System Administrator restarts the operating system if necessary. I/O operations to array disk units fail. Authorized service provider replaces adapter and System Administrator restarts operating system and applications. I/O operations to array disk units fail. Authorized service provider replaces cable and System Administrator restarts operating system and applications.
SP
No
Fan pack Power supply
Yes Yes
SCSI-2 adapter
No
SCSI-2 cable
No
4-6
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7ZR63 &RQILJXUDWLRQ (UURU 5HFRYHU\ Continue after failure? Yes (9.04) Yes (10.x) What happens and how to recover With RAID of any level other than 0 or an individual disk, applications continue running. System Administrator or service provider replaces module. Provides the same features as the basic configuration, but with better performance and higher availability. With RAID of any level other than 0 or an individual disk, applications can continue to run after the failure of a single disk module.
SP
*No (9.04) Yes (10.x)
HP-UX 9.04 If one SP fails, the System Administrator must reassign ownership of the failed SPs LUNs to the operational SP by using Grid Manager. Also, the path to the operational SP must be used and can be changed by using LVM. Once these changes have been made, access to all LUNs on the array is possible. HP-UX 10.x If one SP fails, ownership of the failed SPs LUNs can transfer automatically to the remaining operational SP. If a primary and an alternate path have been configured in LVM, LVM switches automatically to the alternate path. These operations are transparent to the user.
Yes (9.04) Yes (10.x) Yes (9.04) Yes (10.x)
Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, disk array fails. Service provider replaces power supply. The System Administrator restarts the operating system if necessary. If the SCSI-2 adapter fails, no I/O operations are possible between the host and the array. Authorized service provider replaces adapter or cable and System Administrator restarts operating system and applications. If the SCSI-2 adapter fails, no I/O operations are possible between the host and the array.
SCSI-2 adapter/ *No (9.04) cable *No (10.x)
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Two-Adapter/Two-SP Configuration
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7ZR$GDSWHU7ZR63 &RQILJXUDWLRQ (UURU 5HFRYHU\ Continue after failure? Yes (9.04) Yes (10.x) What happens and how to recover With RAID of any level other than 0 or an individual disk, applications continue running. System Administrator or service provider replaces module. Provides the same features as the basic configuration, but with better performance and higher availability. With RAID of any level other than 0 or an individual disk, applications can continue to run after the failure of a single disk module.
SP
*No (9.04) *Yes (10.x)
HP-UX 9.04 If an SP fails, the System Administrator must use Grid Manager to reassign ownership of the failed SPs LUNs to the operational SP. Also, the path to the operational SP must be used and can be changed by way of LVM. Once these changes have been made, access to all LUNs on the array is possible. HP-UX 10.x If one SP fails, ownership of the failed SPs LUNs can transfer automatically to the remaining operational SP. If a primary and an alternate path have been configured in LVM, LVM automatically switches to the alternate path. These operations are transparent to the user.
Yes (9.04) Yes (10.x) Yes (9.04) Yes (10.x)
Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, disk array fails. Service provider replaces power supply. The System Administrator restarts the operating system if necessary. HP-UX 9.04 If the adapter/cable fails, the System Administrator must access the array through the operational SCSI-2 adapters path. LUN ownership and path changes need to be made using Grid Manager and LVM, respectively. HP-UX 10.x If the adapter/cable fails, LUN ownership transfers and LVM switches to the alternate path automatically and transparently.
SCSI-2 adapter/ *No (9.04) cable Yes (10.x)
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Multi-Bus Configuration
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0XOWL%XV &RQILJXUDWLRQ (UURU 5HFRYHU\ Continue after failure? Yes (9.04) Yes (10.x) What happens and how to recover Provides the same features as the basic configuration, but with better performance and higher availability. With RAID of any level other than 0 or an individual disk, applications continue running. System Administrator or service provider replaces module. If one SP fails, the System Administrator can access the LUNs owned by the failed SP by accessing the remaining operational SP with the other host. If a host adapter fails, the System Administrator can access the LUNs in the array with the other host adapter. The System Administrator must change the path and the SP ownership of the LUNs for the failed SP or failed host adapter by using LVM and Grid Manager, respectively. HP-UX 10.x There is no automatic transfer of LUN ownership or path for this configuration type.
SP
*No (9.04) Yes (10.x)
Yes (9.04) Yes (10.x) Yes (9.04) Yes (10.x)
Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, disk array fails. Service provider replaces power supply. The System Administrator restarts the operating system if necessary. I/O operations fail to all physical disk units configured on SP attached to a failed SCSI-2 adapter/cable. The System Administrator can transfer control to the other SP and adapter by changing host(s) and array configuration.
SCSI-2 adapter/ *No (9.04) cable *No (10.x)
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Multi-Initiator Configuration (HP-UX 10.x and Later)

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0XOWL,QLWLDWRU (UURU 5HFRYHU\ Continue after failure? Yes What happens and how to recover With RAID of any level other than 0 or an individual disk, applications continue running. System Administrator or service provider replaces module. Provides the same features as the basic configuration, but with better performance and higher availability. With RAID of any level other than 0 or an individual disk, applications can continue to run after the failure of a single disk module.
SP
Yes
If one SP fails, ownership of the failed SPs LUNs can transfer automatically to the remaining operational SP. If a primary and an alternate path have been configured in LVM, LVM switches automatically to the alternate path. These operations are transparent to the user. Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, disk array fails. Service provider replaces power supply. The System Administrator restarts the operating system if necessary. I/O operations fail to all physical disk units configured on SP attached to a failed SCSI-2 adapter/cable. The System Administrator can transfer control to the other SP by host(s) and array configuration changes. If the SCSI-2 adapter or SCSI-2 cable fails, no I/O operations are possible between the host and the array.
Yes Yes
SCSI-2 adapter/ *No cable
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0XOWL%XV,QLWLDWRU (UURU 5HFRYHU\ Continue after failure? Yes What happens and how to recover With RAID of any level other than 0 or an individual disk, aApplications continue running. System Administrator or service provider replaces module. Provides the same features as the basic configuration, but with better performance and higher availability. With RAID of any level other than 0 or an individual disk, applications can continue to run after the failure of a single disk module.
SP
Yes
If one SP fails, ownership of the failed SPs LUNs can transfer automatically to the remaining operational SP. If a primary and an alternate path have been configured in LVM, LVM switches automatically to the alternate path. These operations are transparent to the user. Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, disk array fails. Service provider replaces power supply. The System Administrator restarts the operating system if necessary. I/O operations fail to all physical disk units configured on SP attached to a failed SCSI-2 adapter/cable. The System Administrator can transfer control to the other SP and adapter by changing host(s) and array configuration. If the SCSI-2 adapter or SCSI-2 cable fails, can regain access to the LUNs associated with the failed SP, host adapter, or SCSI-2 cable only if changes are made manually in Grid Manager and LVM.
Yes Yes
SCSI-2 adapter/ Yes cable
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CONFIGURATION, HP3000 SERIES 900

Configuration, HP3000 Series 900
MPE/iX Considerations Disk Array Configurations Basic Configuration for Model 10 and Model 20 Disk Arrays Two-SP Configuration Two-Adapter/Two-SP Configuration Multi-Bus Configuration Configuring Disk Array SCSI LUNs for MPE/iX
5-1
MPE/iX Considerations
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7DEOH $UUD\ &RQILJXUDWLRQV Features With RAID of any supported level, applications can continue to run after the failure of a single physical disk module within a logical disk unit (LUN). Applications cannot continue to run if a SP or SCSI-2 adapter fails. Provides the same features as the basic configuration, but with better performance and higher availability. With RAID of any supported level, applications can continue to run after the failure of a single physical disk module. If one SP fails, the System Administrator must reassign ownership of the failed SPs LUNs to the operational SP by using Grid Manager. Also, the path to the operational SP must be used and can be changed with SYSGEN or ioconfig. Once these changes have been made, access to all LUNs on the array within the SCSI LUN limit is possible. If the SCSI-2 adapter fails, no I/O operations are possible between the host and the array.
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$UUD\ &RQILJXUDWLRQV FRQWG Provides highest availability and best array performance for singlehost configurations. With RAID of any supported level, applications can continue to run after failure of a disk module. If one SP fails, the System Administrator must reassign ownership of the failed SPs LUNs to the operational SP by using Grid Manager. Also, the path to the operational SP must be used and can be changed with SYSGEN or ioconfig. Once these changes have been made, access to all LUNs on the array within the SCSI LUN limits is possible. If the SCSI-2 adapter fails, the System Administrator can access the array through the operational SCSI-2 adapters path. LUN ownership and path changes must be reassigned by using Grid Manager and SYSGEN/ioconfig. Resembles two basic configurations side-by-side and provides modest high availability with the SCSI-2 buses not shared between two hosts. With MPE/iX supported RAID levels, applications can continue to run if a disk module fails. If one SP fails, the System Administrator can access the LUNs owned by the failed SP by accessing the remaining operational SP with the other host. If a host adapter fails, the System Administrator can access the LUNs in the array with the other host adapter. The System Administrator must change the path and the SP ownership of the LUNs for the failed SP or failed host adapter by using SYSGEN/ioconfig and Grid Manager, respectively.
Two-adapter/Two SP One host Two SCSI-2 adapters Two SCSI-2 buses Two SPs
Multi-bus Two hosts Two SCSI-2 adapters (one per host) Two SCSI-2 buses (one per host) Two SPs
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%DVLF &RQILJXUDWLRQ (UURU 5HFRYHU\ Continue after failure? Yes What happens and how to recover With RAID of any level supported by MPE/iX, applications continue running. System Administrator or service provider replaces module. Disk array fails. System Administrator or service provider replaces SP and the System Administrator restarts operating system. Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, disk array fails. Service provider replaces power supply. The System Administrator restarts the operating system if necessary. I/O operations to array disk units fail. Authorized service provider replaces adapter and System Administrator restarts operating system and applications. I/O operations to array disk units fail. Authorized service provider replaces cable and System Administrator restarts operating system and applications.
SP
No
Yes Yes
SCSI-2 adapter
No
SCSI-2 cable
No
5-6
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7ZR63 &RQILJXUDWLRQ (UURU 5HFRYHU\ Continue after failure? Yes What happens and how to recover With RAID of any level supported by MPE/iX, applications continue running. System Administrator or service provider replaces module. Provides the same features as the basic configuration, but with better performance and higher availability. With RAID of any supported level, applications can continue to run after the failure of a single disk module.
SP
No
If one SP fails, the System Administrator must reassign ownership of the failed SPs LUNs to the operational SP by using Grid Manager. Also, the path to the operational SP must be used and can be changed by using SYSGEN or ioconfig. Once these changes have been made, access to all LUNs on the array within the SCSI LUN limits is possible. Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, disk array fails. Service provider replaces power supply. The System Administrator restarts the operating system if necessary. If the adapter/cable fails, I/O operations to array disk units fail. Authorized service provider replaces adapter or cable and System Administrator restarts operating system and applications. If the SCSI-2 adapter fails, no I/O operations are possible between the host and the array.
Yes Yes
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Two-Adapter/Two-SP Configuration
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7ZR$GDSWHU7ZR63 &RQILJXUDWLRQ (UURU 5HFRYHU\ Continue after failure? Yes What happens and how to recover With RAID of any level supported by MPE/iX, applications continue running. System Administrator or service provider replaces module. Provides the same features as the basic configuration, but with better performance and higher availability. With RAID of any supported level, applications can continue to run after the failure of a single disk module.
SP
No
If an SP fails, the System Administrator must reassign ownership of the failed SPs LUNs to the operational SP by using Grid Manager. Also, the path to the operational SP must be used and can be changed using SYSGEN or ioconfig. Once these changes have been made, access to all LUNs on the array within the SCSI LUN limits is possible. LUN ownership need to be reassigned by using Grid Manager. Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, disk array fails. Service provider replaces power supply. The System Administrator restarts the operating system if necessary. If the adapter/cable fails, LUN ownership and path changes may be made using Grid Manager and SYSGEN/ioconfig, respectively.
Yes Yes
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Multi-Bus Configuration
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0XOWL%XV &RQILJXUDWLRQ (UURU 5HFRYHU\ Continue after failure? Yes What happens and how to recover Provides the same features as the basic configuration but with better performance and higher availability. With RAID of any level supported by MPE/iX, applications continue running. System Administrator or service provider replaces module. If one SP fails, the System Administrator can access the LUNs owned by the failed SP by accessing the remaining operational SP with the other host. If a host adapter fails, the System Administrator can access the LUNs in the array with the other host adapter. The System Administrator must change the path and SP ownership of the LUNs for the failed SP or failed host adapter by using SYSGEN and ioconfig, respectively. There is no automatic transfer of LUN ownership or path for this configuration type. Applications continue running. System Administrator or service provider replaces module. If a redundant power supply module is present, applications continue running; otherwise, disk array fails. Service provider replaces power supply and System Administrator restarts the operating system, if necessary. I/O operations fail to all physical disk units configured on SP attached to a failed SCSI-2 adapter/cable. System Administrator can transfer control to the other SP by changing host(s) and array configurations.
SP
Yes
Yes Yes
5-12
Configuring Disk Array SCSI LUNs for MPE/iX

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Note
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GRID MANAGER
About Grid Manager Configuring MUX Ports on HP 9000 Systems Configuring RS-232 Ports on HP 3000 Series 900 Systems Initiating Grid Manager on HP-UX Grid Manager Initiating Grid Manager on MPE/iX Displaying the Grid Manager Main Menu Grid Manager Menus Presentation Utility Screen Enabling/Disabling the SP620 SCSI Storage Processor Creating Logical Disk Units (LUNs) Unbinding a Logical Disk Unit (LUN) Setting up Disk Array Caching for Microcode Revision 7.23 Setting up Disk Array Caching for Microcode Revision 8.xx/9.xx Specifying Memory Configuration for Microcode Revision 8.xx/9.xx Changing Storage System Parameters Grid Manager Passwords Grid Manager Inventory Screens
6-1
About Grid Manager

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Configuring MUX Ports on HP 9000 Systems

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cd /usr/lib/uucp cp Devices Devices.old vi Devices
(Go to the uucp directory.) (Make a backup copy of the Devices file.) (Use the vi editor to edit the Devices file.)
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cd /etc cp passwd passwd.old vi passwd (Go to the /etc directory.) (Make a backup copy of the passwd file.) (Use the vi editor to edit the passwd file.)
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gridmgr0::101:20:The Gridmgr:/users/gridmgr0:/bin/ksh gridmgr1::101:20:The Gridmgr:/users/gridmgr1:/bin/ksh
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cd /users mkdir gridmgr0 mkdir gridmgr1 cd gridmgr0 vi .profile (Go to the /users directory.) (Make directory for the first login.) (Make directory for the second login.) (Go to the first login directory.) (Add the .profile information shown below for the first login so it accesses the first SP. Do not add the comments shown between the ().)
# # @(#) $Revision: 66.1 $ # # User .profile for Grid Manager # # Emulate vt100 terminal. TERM=vt100 export TERM
6-4
# Set up the shell environment. set -u trap echo 'logout' 0 # Set up the shell variables. EDITOR=vi export EDITOR # Set up the Grid Manager Mux Port. (Add lu# and port# to access first the SP) TTYDEV=ttylu#pport# export TTYDEV # Ensure there is only one invocation of Grid Manager. if ps -ef | grep -v grep | grep -v getty | grep $TTYDEV then echo Grid Manager is currently in use. Try again later. exit else exec cu -l $TTYDEV (where l is the letter el, not the number one) fi #____________________________________________________________________ # Copy .profile to the second login directory. cd /users/gridmgr1 (Go to directory for second login.) cp /users/gridmgr0/.profile .profile (Copy .profile to second login directory.) vi .profile (Edit the TTYDEV=ttylu#pport# line in the .profile to set up the second login to access the second SP.)
Grid Manager
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6-6
Configuring RS-232 Ports on HP 3000 Series 900 Systems

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Terminal type [10] (10, 18, or 24) or terminal type file name [ Line speed [9600 ] Record width [80 ] Modem type [0] Modem behavior [0] Parity [NONE] Speed/Parity Sensing? [N] Reset HP terminal? [N] Hardware handshaking [N]
(300, 1200, 2400, 4800, 9600, or 19200 bps (1... 2048 bytes) (0 - none, 1 - US, 2 - European) (0 - none, 1 - DCE, 2 - DTE, 3 - DCE high) (None, Even, Odd, 0s, or 1s) (Y/N) Allow :HELLO logon? [N] (Y,N) (Y/N) NLIO device? [N] (Y,N) (Y/N)
If configuring device classes, enter names below. If additional names are required, press Go To CLASSES, otherwise press Prior Screen. Device class names File: [GRIDMGR ] [ ] [ [ ] ] [ [ ] ] [ [ ] ]
NMCONFIG.PUB.SYS
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Grid Manager
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:run gridmgr.pub.sys
GridMgr/iX
(A.01.01)
(C) COPYRIGHT Hewlett-Packard Co. 1996 FRI, APR 26, 1996, 8:30 AM
There are 29 Grid Manager Disk Array Ldevs configured on this system. Their Ldev numbers are: 102 307 319 103 308 320 104 309 321 106 310 322 107 311 323 300 312 301 313 302 314 303 315 304 316 305 317 306 318
Which of these Disk Array Ldevs do you want to use? (You can select Ldev number zero to mean "none of them".) Ldev number? 103 [MANAGER.PUB.SYS on Ldev #5] GridMgr: Nike Ldev = 103, User Ldev = 5 ************************************************************ * When you are done and want to quit using Grid Manager, * * type either a Control-Y or a Control-K at any of the * * Grid Manager "Enter Choice" prompts for input. * ************************************************************ Type a Carriage Return when you are ready to proceed.
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:run gridmgr.pub.sys
GridMgr/iX
(A.01.01)
(C) COPYRIGHT Hewlett-Packard Co. 1996 SAT, APR 27, 1996, 6:39 PM
ERROR: Insufficient user capabilities. You must have SM (System manager), OP (System Operator) or DI (Diagnostician) capability in order to run the GridMgr program.
END OF PROGRAM :_
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:run gridmgr.pub.sys GridMgr/iX (A.01.01) (C) COPYRIGHT Hewlett-Packard Co. 1996 FRI, APR 26, 1996, 8:30 AM
There are 29 Grid Manager Disk Array Ldevs configured on this system. Their Ldev numbers are: 102 307 319 103 308 320 104 309 321 106 310 322 107 311 323 300 312 301 313 302 314 303 315 304 316 305 317 306 318
Grid Manager
Which of these Disk Array Ldevs do you want to use? (You can select Ldev number zero to mean "none of them".) Ldev number? 106 [MANAGER.PUB.SYS on Ldev #5] GridMgr: Nike Ldev = 106, User Ldev = 5 ************************************************************ * When you are done and want to quit using Grid Manager, * * type either a Control-Y or a Control-K at any of the * * Grid Manager "Enter Choice" prompts for input. * ************************************************************ Type a Carriage Return when you are ready to proceed. _ >>>> ERROR: FOPEN (NIKEPORT& , 0484, 0144, 4096, 106& DEVICE UNAVAILABLE :_ (FSERR 55) ) failed with CCL
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Displaying the Grid Manager Main Menu

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1) Presentation Utility Displays the Presentation screen 2) Bind Physical Units 1- RAID-5 Group (Individual Access Array) Displays dialogue for making a RAID-5 LUN 2- RAID-3 Group (Parallel Access Array) Displays dialogue for making a RAID-3 LUN 3- RAID-1 Mirrored Pair Displays dialogue for making a RAID-1 LUN 4- RAID-0 Group (Non-redundant Individual Access Array) Displays dialogue for making a RAID-0 LUN 5- RAID-1/0 Group (Mirrored RAID-0 Group) Displays dialogue for making a RAID-1/0 LUN 6- Individual Disk Unit Displays dialogue for making an independent mode disk
Grid Manager
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6-19
7- Hot Spare Displays dialogue for making a hot spare 3) Unbind Physical Units Displays dialogue for unbinding a LUN 4) View Unsolicited Event Log Displays the Unsolicited Event Logs, starting at entry number 1. Must use FE mode to see all entries. USER mode only shows 0x9xx and 0xAxx errors. Allows selection of a filter for either error code or FRU. 5) Change Parameters 1- Change Physical Unit Parameters 1. Change Default SP Ownership of Unit Displays dialogue for changing SP ownership 2. Change Unit Rebuild Time Displays dialogue for changing rebuild time 3. Change Unit Auto Assign Displays dialogue for changing auto assign 4. Change Unit Caching Parameters Displays dialogue for changing unit caching 2- Change Storage System Parameters 1. Change Storage System Caching Parameters Change caching parameters? [N] Y Cache State (Enable, Disable)? [Disable] Cache Page Size in KB (2, 4, 8, 16)? [64] Cache Size in MB? [64] BBU Testing (Enable, Disable)? [Enable] BBU Test Day of the Week (1-7)? [1] BBU Test Hour (0-23)? [0] BBU Test Minutes (0-59)? [0]
6-20
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2. Change Main Menu Password Displays dialogue for changing password 3. Change System Date and Time Displays dialogue for changing date and time FE* 4. Select Storage System Options Package Displays dialogue for changing system type 5. Change Storage System Fast RAID-3 Parameters Displays dialogue for changing FAST RAID-3 (cache vault area) 3- Change SP Parameters 1. Enable/Disable Statistics Logging Displays dialogue for controlling statistics logging Grid Manager 2. Enable/Disable Periodic Error Reporting Displays dialogue for controlling periodic error reporting 3. Change Console Parameters Displays several modifiable console parameters (default is 9600 baud, 8 bit, no parity) 4. Update SP PROMs and Reboot SP Displays dialogue for updating SP PROMs 5. Change Host Interface Options Addressing model Target initiated negotiation Substitute busy for qfull Mode page 8 Recovered error log reporting Auto Trespass
FE*
(LUN, TARGET) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED)
[LUN] [ENABLED] [DISABLED] [DISABLED] [ENABLED] [ENABLED]
6) View Cache Statistics Displays dialogue for displaying cache statistics FE* 7) Back End Exerciser Displays dialogue and instructions for running the back end exerciser
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6-21
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1) Presentation Utility Displays the Presentation screen 2) Bind Physical Units 1- RAID-5 Group (Individual Access Array) Displays dialogue for making a RAID-5 LUN 2- RAID-3 Group (Parallel Access Array) Displays dialogue for making a RAID-3 LUN 3- RAID-1 Mirrored Pair Displays dialogue for making a RAID-1 LUN 4- RAID-0 Group (Non-redundant Individual Access Array) Displays dialogue for making a RAID-0 LUN 5- RAID-1/0 Group (Mirrored RAID-0 Group) Displays dialogue for making a RAID-1/0 LUN 6- Individual Disk Unit Displays dialogue for making an independent mode disk 7- Hot Spare Displays dialogue for making a hot spare 3) Unbind Physical Units Displays dialogue for unbinding a LUN 4) View Unsolicited Event Log Displays the Unsolicited Event Logs, starting at entry number 1. Must use FE mode to see all entries. USER mode only shows 0x9xx and 0xAxx errors.
6-22
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Allows selection of a filter for either error code or FRU. 5) Change Parameters 1- Change Physical Unit Parameters 1. Change Default SP Ownership of Unit Displays dialogue for changing SP ownership 2. Change Unit Rebuild Time Displays dialogue for changing rebuild time 3. Change Unit Auto Assign Displays dialogue for changing auto assign 4. Change Unit Caching Parameters Displays dialogue for changing unit caching 2- Change Storage System Parameters 1. Change Storage System Caching Parameters Change caching parameters? [N] Y Write Cache State (Enable, Disable)? [Disable] Cache Page Size in KB (2, 4, 8, 16)? [2] Read Cache State (Enable, Disable)? [Disable] Peer Read Cache State (Enable, Disable)? [Disable] BBU Testing (Enable, Disable)? [Enable] BBU Test Day of the Week (1-7)? [1] BBU Test Hour (0-23)? [0] BBU Test Minutes (0-59)? [0] 2. Change System Memory Configuration Change Memory Configuration? [N] Y SP A System Buffer Size in MB? (2 MB min) [2] SP B System Buffer Size in MB? (2 MB min) [2] Write Cache Size in MB? [0] SP A Read Cache Size in MB? [0] SP B Read Cache Size in MB? [0] SP A Optimized RAID-3 Memory Size in MB [0] SP B Optimized RAID-3 Memory Size in MB [0]
Grid Manager
FE* FE* FE* FE*
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6-23
3. Change Main Menu Password Displays dialogue for changing password 4. Change System Date and Time Displays dialogue for changing date and time FE* 5. Select Storage System Options Package Displays dialogue for changing system type 6. Change Storage System Fast RAID-3 Parameters Displays dialogue for changing FAST RAID-3 (cache vault area) 3- Change SP Parameters 1. Enable/Disable Statistics Logging Displays dialogue for controlling statistics logging 2. Enable/Disable Periodic Error Reporting Displays dialogue for controlling periodic error reporting 3. Change Console Parameters Displays several modifiable console parameters (default is 9600 baud, 8 bit, no parity) 4. Update SP PROMs and Reboot SP Displays dialogue for updating SP PROMs 5. Change Host Interface Options Addressing model Target initiated negotiation Substitute busy for qfull Mode page 8 Recovered error log reporting Allow non-Mirrored Cache Auto Trespass
FE*
(LUN, TARGET) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED)
[LUN] [ENABLED] [DISABLED] [DISABLED] [ENABLED] [DISABLED] [ENABLED]
6) View Cache Statistics Displays dialogue for displaying cache statistics FE* 7) Back End Exerciser Displays dialogue and instructions for running the back end exerciser
6-24
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1) Presentation Utility Displays the Presentation screen 2) Bind Physical Units 1- RAID-5 Group (Individual Access Array) Displays dialogue for making a RAID-5 LUN Grid Manager 2- RAID-3 Group (Parallel Access Array) Displays dialogue for making a RAID-3 LUN 3- RAID-1 Mirrored Pair Displays dialogue for making a RAID-1 LUN FE* 4- RAID-0 Group (Non-redundant Individual Access Array) Displays dialogue for making a RAID-0 LUN 5- RAID-1/0 Group (Mirrored RAID-0 Group) Displays dialogue for making a RAID-1/0 LUN FE* 6- Individual Disk Unit Displays dialogue for making an independent mode disk 7- Hot Spare Displays dialogue for making a hot spare 3) Unbind Physical Units Displays dialogue for unbinding a LUN 4) View Unsolicited Event Log Displays the Unsolicited Event Logs, starting at entry number 1. Must use FE mode to see all entries. USER mode only shows 0x9xx and 0xAxx errors.
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6-25
Allows selection of a filter for either error code or FRU. 5) Change Parameters 1- Change Physical Unit Parameters 1. Change Default SP Ownership of Unit Displays dialogue for changing SP ownership 2. Change Unit Rebuild Time Displays dialogue for changing rebuild time 3. Change Unit Auto Assign Displays dialogue for changing auto assign 4. Change Unit Caching Parameters Displays dialogue for changing unit caching 2- Change Storage System Parameters 1. Change Storage System Caching Parameters Change caching parameters? [N] Y Write Cache State (Enable, Disable)? [Disable] Cache Page Size in KB (2, 4, 8, 16)? [2] Read Cache State (Enable, Disable)? [Disable] Peer Read Cache State (Enable, Disable)? [Disable] BBU Testing (Enable, Disable)? [Enable] BBU Test Day of the Week (1-7)? [1] BBU Test Hour (0-23)? [0] BBU Test Minutes (0-59)? [0] 2. Change System Memory Configuration Change Memory Configuration? [N] Y SP A System Buffer Size in MB? (2 MB min) [2] SP B System Buffer Size in MB? (2 MB min) [2] Write Cache Size in MB? [0] SP A Read Cache Size in MB? [0] SP B Read Cache Size in MB? [0] SP A Optimized RAID-3 Memory Size in MB [0] SP B Optimized RAID-3 Memory Size in MB [0]
FE* FE* FE* FE*
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3. Change Main Menu Password Displays dialogue for changing password 4. Change System Date and Time Displays dialogue for changing date and time FE* 5. Select Storage System Options Package Displays dialogue for changing system type 6. Change Storage System Fast RAID-3 Parameters Displays dialogue for changing FAST RAID-3 (cache vault area) 3- Change SP Parameters 1. Enable/Disable Statistics Logging Displays dialogue for controlling statistics logging Grid Manager 2. Enable/Disable Periodic Error Reporting Displays dialogue for controlling periodic error reporting 3. Change Console Parameters Displays several modifiable console parameters (default is 9600 baud, 8 bit, no parity) 4. Update SP PROMs and Reboot SP Displays dialogue for updating SP PROMs 5. Soft Enable/Disable Displays dialogue for enabling/disabling the SP620 SCSI controller FE* 6. Change Host Interface Options Addressing model Target initiated negotiation Substitute busy for qfull Mode page 8 Recovered error log reporting Allow non-Mirrored Cache Auto Trespass
FE*
(LUN, TARGET) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED)
[LUN] [ENABLED] [DISABLED] [DISABLED] [ENABLED] [DISABLED] [ENABLED]
6) View Cache Statistics Displays dialogue for displaying cache statistics
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FE* 7) Back End Exerciser Displays dialogue and instructions for running back end exerciser
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1) Presentation Utility Displays the Presentation screen 2) Bind Logical Units 1- RAID-5 Group (Individual Access Array) Displays dialogue for making a RAID-5 LUN 2- RAID-3 Group (Parallel Access Array) Displays dialogue for making a RAID-3 LUN 3- RAID-1 Mirrored Pair Displays dialogue for making a RAID-1 LUN FE* 4- RAID-0 Group (Non-redundant Individual Access Array) Displays dialogue for making a RAID-0 LUN 5- RAID-1/0 Group (Mirrored RAID-0 Group) Displays dialogue for making a RAID-1/0 LUN FE* 6- Individual Disk Unit Displays dialogue for making an independent mode disk 7- Hot Spare Displays dialogue for making a hot spare 3) Unbind Logical Units Displays dialogue for unbinding a LUN
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4) View Maintenance Information 1- Display Unsolicited Event Log Displays the Unsolicited Event Logs, starting at entry number 1. Must use FE mode to see all entries. USER mode only shows 0x9xx and 0xAxx errors. Allows selection of a filter for either error code or FRU. 2- Display Faulted CRUs Displays detailed information on the cause of CRU failures. 3- Display Verify Results Displays results of LUN the verification test launched using the menu path: 5. Change Parameters 1. Change Logical Unit Parameters 6. Change Unit Verify Configuration 4- Display LUN Configuration Summary Displays LUN numbers, ownership, RAID type, cache states, and number of disks in LUN FE* 5- Display Disk Failure Information Displays detailed information about disk failures 6- Display Non Vol RAM Unsolicited Error Log Displays non-volatile RAM error information 5) Change Parameters 1- Change Logical Unit Parameters 1. Change Default SP Ownership of Unit Displays dialogue for changing SP ownership 2. Change Unit Rebuild Time Displays dialogue for changing rebuild time 3. Change Unit Auto Assign Displays dialogue for changing auto assign
Grid Manager
FE*
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6-29
4. Change Unit Caching Parameters Displays dialogue for changing unit caching FE* 6. Change Unit Verify Configuration Displays dialogue for setting LUN verification test parameters, and optionally launches this test: Logical unit to configure (hex)? Sniffing state (Enable, Disable)? [Enabled] Sniffing time in units of 100 milliseconds per IO? [30] Start a background verify (Yes, No)? [No] Background verify time in hours (0 to 254)? [0] Clear the verify reports (Yes, No)? [No] 2- Change Storage System Parameters 1. Change Storage System Caching Parameters Displays dialog for current cache parameters: Change caching parameters? [N] Y Cache State (Enable, Disable)? [Disable] Cache Page Size in KB (2, 4, 8, 16)? [64] Cache Size in MB? [64] BBU Testing (Enable, Disable)? [Enable] BBU Test Day of the Week (1-7)? [1] BBU Test Hour (0-23)? [0] BBU Test Minutes (0-59)? [0] 2. Change System Memory Configuration Displays dialog for current memory parameters: Change Memory Configuration? [N] Use Automatic Memory Configuration? [N] SP A System Buffer Size in MB? (4 MB min) [4] SP B System Buffer Size in MB? (4 MB min) [4] Write Cache Size in MB? [0] SP A Read Cache Size in MB? [0] SP B Read Cache Size in MB? [0] Optimized RAID-3 Memory Size in MB? [0] 3. Change Main Menu Password Displays dialogue for changing password 4. Change System Date and Time Displays dialogue for changing date and time
FE*
FE* FE*
6-30
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FE*
5. Select Storage System Options Package Displays dialogue for changing system type 6. Change Storage System Serial Number Displays dialogue for changing the stored serial number 3- Change SP Parameters 1. Enable/Disable Statistics Logging Displays dialogue for controlling statistics logging 2. Enable/Disable Periodic Error Reporting Displays dialogue for controlling periodic error reporting 3. Change Console Parameters Displays several modifiable console parameters (default is 9600 baud, 8 bit, no parity) 4. Update SP PROMs and Reboot SP Displays dialogue for updating SP PROMs (system cache must first be disabled) 5. Soft Disable/Enable SP Displays dialogue for enabling and disabling the SP
FE*
Grid Manager
FE*
6. Change Host Interface Options Addressing model Target initiated negotiation Substitute busy for qfull Mode page 8 Recovered error log reporting Allow non-mirrored Cache Auto trespass Allow PQ 3 No spaces in PID Spindle Synch Trespass Logging
(LUN, TARGET, MIXED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED) (DISABLED, ENABLED)
[LUN] [ENABLED] [DISABLED] [ENABLED] [ENABLED] [DISABLED] [ENABLED] [DISABLED] [DISABLED] [ENABLED] [ENABLED]
4- Save Options as Defaults Saves the current disk array configuration as the default
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6-31
5- Restore Default Options Restores the disk array configuration previously saved using Save Options as Defaults 6) View Cache Statistics Displays dialogue for displaying cache statistics FE* 7) Back End Exerciser Displays dialogue and instructions for running the back end exerciser
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Presentation Utility Screen

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7DEOH Code BIN n 'LVN 0RGXOH 6WDWXV &RGHV Disk module status Binding -- being bound into logical disk unit (LUN). No other configuration functions can be performed while disks are being bound.
6-36
7DEOH Code ENA n
'LVN 0RGXOH 6WDWXV &RGHV FRQWG Disk module status Enabled (bound with its primary route via this SP). If disk array has another SP, this modules box is marked RDY on that SPs display. For a hot spare, the code is ENA H; it means that the hot spare has been integrated into RAID group whose logical disk unit number is shown. Hot spare only. Data is being copied from the hot spare onto a replacement disk module in the logical disk unit whose number is shown. Being hardware formatted. Generally, modules do not need hardware formatting. Powered off by the SP, which can happen if the wrong type of module is inserted; a message also appears in the Unsolicited Event Log. Powering up. Ready (bound with its secondary route via this SP). The other SP is the primary route to this disk module. On the other SPs display, this module's box shows status ENA. For a hot spare code is RDY H and means that the hot spare is in normal standby mode, ready for service if a module in a RAID group fails. Rebuild is in progress. Unbound; ready to be bound into logical disk unit. No disk module or a non-operational disk module in compartment (slot).
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7DEOH Key H, h or left arrow J, j or down arrow K, k or up arrow L, l or right arrow Space bar &XUVRU 0RYHPHQW .H\V Function Moves cursor left one box. Moves cursor down one box. Moves cursor up one box. Moves cursor right one box. Moves the cursor right one box. From the rightmost box in any row except the bottom row, moves the cursor to the leftmost box in the next row. From the rightmost box in the bottom row, returns the cursor to the top left box. Also moves the cursor from one unbound disk module to the next unbound disk module when binding and from one bound LUN to the next bound LUN when unbinding. Grid Manager
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Enabling/Disabling the SP620 SCSI Storage Processor

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Creating Logical Disk Units (LUNs)

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7DEOH 5HVWULFWLRQV DQG 5HFRPPHQGDWLRQV IRU %LQGLQJ 'LVNV LQWR /81V Restrictions and recommendations Only unbound (UNB) disk modules can be bound. If an attempt is made to bind a module that is binding (BIN), Grid Manager displays an error message. All disk modules in a group must be of the same type and same capacity to use the modules storage space fully. The capacity of a disk module can be determined in Grid Manager by selecting that module in the Presentation screen and pressing RETURN. A minimum of three and a maximum of 16 disk modules must be bound. However, for more efficient use of disk space, it is recommended that five disk modules be bound. Note: MPE/iX has a 16-Gbyte limit for volumes and a 4-Gbyte limit for Ldevs. An even number of disk modules - from a minimum of two to a maximum of 16 must be bound. The disk modules can be selected in any order and each disk module in a pair should be on a separate bus. The maximum number of disks is 10 for model 10 and 16 for model 20. A minimum of three and a maximum of 16 disk modules must be bound. Modules can be selected in any order. The maximum is 10 for model 10 and 16 for model 20. RAID-0 is not supported because it does not provide data redundancy and can be configured for microcode revision 8.56 and later in FE mode only. A minimum of four disk modules and an even number of modules must be bound. Grid Manager pairs modules into mirrored images in the order that they are selected. The first and second modules selected become a pair of mirrored images; the third and fourth modules selected become another mirrored pair; and so on. The first module selected in each pair is the primary image; the second module is the secondary image.
Group to bind Any group
RAID-5 group
RAID-1 mirrored pair
RAID-0 group
RAID-1/0 group
6-44
7DEOH
5HVWULFWLRQV DQG 5HFRPPHQGDWLRQV IRU %LQGLQJ 'LVNV LQWR /81V FRQWG Restrictions and recommendations Functions as a stand-alone disk. Individual disk units are not supported because they do not provide data redundancy and can be configured for microcode revision 8.56 and later in FE mode only. Used in RAID-5, RAID-1, and RAID-1/0. The capacity of a disk module bound as a hot spare must be at least as great as the capacity of the largest disk module that it might replace. On a model 10, the disk modules in slots A0, A1, A3 or B0 cannot be bound as a hot spare because they are database drives. On a model 20, the disk modules in slots A0, B0, C0 or A3 cannot be bound as a hot spare because they are the database drives that contain the SP microcode. In addition to the above, the disk drives in slots A2 and A4 (model 10), and DO and EO (model 20) cannot be bound as hot spares if cache is installed because they are cache vault drives. Hot spares should never be assigned LUN number 0. Hot spares are assigned a LUN number but are not recognized as an addressable LUN by the host.
Group to bind Individual disk unit
Global hot spare
Grid Manager
Note
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6-49
7DEOH
%LQG 2SWLRQV IRU 'LIIHUHQW *URXSV Bind options Logical unit number Maximum rebuild time Sectors per stripe element Enable caches* Logical unit number Maximum rebuild time Sectors per stripe element Enable caches* Logical unit number Maximum rebuild time Enable caches* Logical unit number Sectors per stripe element Enable caches* Logical unit number Enable caches* Logical unit number Recommendations Default Default Default Both Default Default Default Both Default Default Both Default Default Both Default Both Default
Logical disk unit type RAID-5
RAID-1/0
RAID-1
RAID-0**
Individual disk unit** Global hot spare
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6-50
Unbinding a Logical Disk Unit (LUN)

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Setting up Disk Array Caching for Microcode Revision 7.23

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Overview IOMAP High Availability Disk Array Monitor (HARAYMON) HARRAY Section 10 Diagnostic Trouble Tree HARRAY Section 17 External Exerciser NIKEARRY Support Tools Manager (STM) Host Utilities and Diagnostics SAM (System Administration Management Tool) LVM (Logical Volume Manager)
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=============================== Mon Jul 11 10:23:17 MST 1994 High Availability Array Monitor =============================== Drive Failure Product ID HP A3232A_RAID_5 Physical Device 48.0.1 Disk Position: B2
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=============================== Mon Jul 11 10:23:17 MST 1994 High Availability Array Monitor =============================== Fan Unit Failure Product ID HP A3232A_RAID_5 Physical Device 48.0.1 Fan Number B
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=============================== Mon Jul 11 10:23:17 MST 1994 High Availability Array Monitor =============================== Peer Controller Failure Product ID HP A3232A_RAID_5 Physical Device 48.0.1 Controller A
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=============================== Mon Jul 11 10:23:17 MST 1994 High Availability Array Monitor =============================== VSC Module Failure Product ID HP A3232A_RAID_5 Physical Device 48.0.1 VSC Number A
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=============================== Mon Jul 11 10:23:17 MST 1994 High Availability Array Monitor =============================== Battery Backup Unit Failure Product ID HP A3232A_RAID_5 Physical Device 48.0.1
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=============================== Mon Feb 20 10:05:12 MST 1995 High Availability Array Monitor =============================== Drive Failure Product ID HP A3232A_RAID_5 Physical Device 48.0.0 Disk Position: B2
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=============================== Mon Feb 20 10:05:12 MST 1995 High Availability Array Monitor =============================== Drive Failure Product ID HP A3232A_RAID_5 Physical Device 48.0.1 Disk Position: B2
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HARRAY Section 10 Diagnostic Trouble Tree
Note
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Section 10 DIAGNOSTIC TROUBLE TREE PDEV is an C1300WDR5 Sending a Test Unit Ready Command ... Beginning Read/Read/Compare tests Performing First Read ... Performing Second Read Read/Read/Compare tests completed End of Section 10 DIAGNOSTIC TROUBLE TREE HARRAY Exiting... HARRAY has terminated
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HARRAY Section 17 External Exerciser

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DUI >harray sc 17 pd 24.14.0 ******************************************************************** ******** ******** ***** HIGH AVAILABILITY DISK ARRAY DIAGNOSTIC ***** ***** ***** ***** (C) Copyright Hewlett Packard Co. 1992-93 ***** ***** All Rights Reserved ***** ***** ***** ***** This program may only be used by HP support personnel ***** ***** and those customers with the appropriate Class license ***** ***** or Node license for systems specified by the license. ***** ***** HP shall not be liable for any damages resulting from ***** ***** misuse or unauthorized use of this program. This ***** ***** program remains the property of HP. ***** ***** ***** ***** Version A.01.15 ***** ******** ******** ******************************************************************** Welcome, Today is MON, APR 29, 1996 at 4:04 PM HIGH AVAILABILITY Disk Array Diagnostic initializing . . . HIGH AVAILABILITY Disk Array Diagnostic verifying path to device. . . HIGH AVAILABILITY Disk Array Diagnostic identifying selected disk. . . Initialization SUCCESSFUL. Section 17 -- INTERACTIVE EXERCISER PDEV 24.14.0 is an C1300WDR5
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HARRAY> AUTO TRESPASS Enable/Disable Auto Trespass... current state: 2 [ON]: [1] Turn Auto Trespass OFF [2] Turn Auto Trespass ON [99] Cancel command Enter Selection (1,2,99) [99]> 1 AUTO TRESPASS COMMAND SUCCESSFUL
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HARRAY> AUTO TRESPASS Enable/Disable Auto Trespass... current state: 1 [OFF]: [1] Turn Auto Trespass OFF [2] Turn Auto Trespass ON [99] Cancel command Enter Selection (1,2,99) [99]> 2 AUTO TRESPASS COMMAND SUCCESSFUL
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HARRAY> AUTO TRESPASS Enable/Disable Auto Trespass... current state: 2 [ON]: [1] Turn Auto Trespass OFF [2] Turn Auto Trespass ON [99] Cancel command Enter Selection (1,2,99) [99]> 99 AUTO TRESPASS UTILITY EXITED BY USER --- 4:19 PM
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HARRAY> capacity PDEV 24.14.0 is an C1300WDR5 CAPACITY UTILITY --- 4:04 PM ----------------------------------------Max Block Address = 12219263 Current Block Size = 512 bytes LUN Capacity = 6256263168 bytes (5966 MB) CAPACITY UTILITY COMPLETED --- 4:04 PM
7-15
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HARRAY> clear logs WARNING: This will Clear ALL Unsolicited Logs ... Continue (Y/N)[N] ?y Clear Logs Command SUCCESSFUL ... All logs have been cleared. CLEAR LOGS UTILITY COMPLETED --- 4:05 PM
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HARRAY> cont rep PDEV 24.14.0 is an C1300WDR5 CONTROLLER REPORT UTILITY --- 4:06 PM ----------------------------------------Cabinet ID = 3 C1100 or C1300 RACK Controller Model Number = 7341 Firmware Major Revision = 8 Firmware Minor Revision = 20 Firmware Pass Number = 0 Number of Hard Errors = 0 Maximum Outstanding Requests = 1 Average Outstanding Requests = 0 Busy Ticks = F Idle Ticks = 26FA83 Number of Reads = 0 Number of Writes = 0 CONTROLLER REPORT UTILITY COMPLETED --- 4:06 PM
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HARRAY> DESCRIBE PDEV 24.14.0 is an C1300WDR5 DESCRIBE UTILITY --- 4:06 PM ----------------------------------------DESCRIBE INFORMATION ================================================================ This LUN is bound as a Raid 5 Disk Array FRU SLOT Number = A0 FRU Vendor Id = SEAGATE FRU Product Id = ST12550N FRU Revision Number = HP03 FRU SLOT Number = A1 FRU Vendor Id = SEAGATE FRU Product Id = ST32550N FRU Revision Number = HP08 FRU SLOT Number = A2 FRU Vendor Id = SEAGATE FRU Product Id = ST12550N FRU Revision Number = HP03 FRU SLOT Number = A3 FRU Vendor Id = SEAGATE FRU Product Id = ST12550N FRU Revision Number = HP03 DESCRIBE UTILITY COMPLETED --- 4:06 PM
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HARRAY> DIAG PDEV 24.14.0 is an C1300WDR5 INITIATE DIAGNOSTIC UTILITY --- 5:50 PM ----------------------------------------WARNING: This command will restart controller firmware, Continue (Y/N)[N] ?y Diagnostic Cmd successfully completed. Controller restarting, please wait ... (approx 2 minutes) 20 Percent Complete ... 40 Percent Complete ... 60 Percent Complete ... 80 Percent Complete ... 100 Percent Complete ... Diagnostic Status OK (no errors). INITIATE DIAGNOSTIC UTILITY COMPLETED --- 5:52 PM
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HARRAY> DOWNLOAD PDEV 24.14.0 is an C1300WDR5 DOWNLOAD UTILITY --- 4:29 PM ----------------------------------------Types of Download: 1) Download Controller Firmware Only 2) Download Controller Firmware AND Update Controller Prom Code 3) Download Disk Firmware
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Enter Download Type (1-3) or 99 to exit [1] > 1 Enter Firmware Filename: (hit <CR> to abort download) >/firmware/controller/s Download operation started ... Working ... Restarting firmware, please wait ... 25 Percent Complete ... 50 Percent Complete ... 75 Percent Complete ... 100 Percent Complete ... Download operation SUCCESSFUL.
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HARRAY> down PDEV 24.14.0 is an C1300WDR5 DOWNLOAD UTILITY --- 4:34 PM ----------------------------------------Types of Download: 1) Download Controller Firmware Only 2) Download Controller Firmware AND Update Controller Prom Code 3) Download Disk Firmware Enter Download Type (1-3) or 99 to exit [1] > 2 Enter Firmware Filename: (hit <CR> to abort download) >/firmware/controller/s Download operation started ... Working ... Restarting firmware, please wait ... 10 Percent Complete ... 20 Percent Complete ... 30 Percent Complete ... 40 Percent Complete ... 50 Percent Complete ... 60 Percent Complete ... 70 Percent Complete ... 80 Percent Complete ... 90 Percent Complete ... 100 Percent Complete ... Download operation SUCCESSFUL.
7-22
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HARRAY> down PDEV 24.14.0 is an C1300WDR5 DOWNLOAD UTILITY --- 4:39 PM ----------------------------------------Types of Download: 1) Download Controller Firmware Only 2) Download Controller Firmware AND Update Controller Prom Code 3) Download Disk Firmware Enter Download Type (1-3) or 99 to exit [1] > 3 ERROR: Peer SP B has been detected as enabled. ===== Disk firmware downloads require peer SP be disabled. Please disable peer SP now. Press <cr> when disabled, enter 99 to abort [<cr>]> Enter Firmware Filename: (hit <CR> to abort download) >/firmware/disk/c2lphp0 Download operation started ... Disk Download Successful Download operation SUCCESSFUL. REMINDER: Re-enable peer SP B. ========
7-24
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HARRAY> exit End of section 17 -- INTERACTIVE EXERCISER End of pass number 1 HARRAY Exiting... HARRAY has terminated
7-25
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CAPACITY DIAG INQUIRY REQUEST SENSE RUL WTR MT CLEAR LOGS DOWNLOAD LUN REPORT REVISION SHOW MECHS CONT REP EXIT MECH RESET SUSPEND DESCRIBE HELP [CMD|ALL] READ [BLOCK] RO MT AUTO TRESPASS
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HARRAY> help all COMMAND DESCRIPTION: The following commands are available: CAPACITY -- Displays drive capacity and parameters CLEAR LOGS -- Allows the user to clear ALL unsolicited sense logs CONT REP -- Displays configuration information about the controller DESCRIBE -- Display miscellaneous configuration info about disk DIAG -- Allows the user to restart controller firmware DOWNLOAD -- Allows the user to download controller firmware EXIT -- Exits HARRAY and returns to the DUI prompt HELP [CMD|ALL] -- Provides this list of commands as well as more detailed descriptions and syntax of each command INQUIRY -- Displays drive type, firmware revision and capacity LUN REP -- Displays statistics and configuration information about each FRU configured in the LUN under test MECH -- Allows user to enter issue non-destructive commands at the FRU (mech) level READ [BLOCK] -- Reads and displays a block of data from the disk REQUEST SENSE -- Issue a SCSI Request Sense to the device
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RESET REVISION RO MT RUL SHOW MECHS SUSPEND AUTO TRESPASS WTR MT
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Issue a Bus Device Reset Display firmware revisions Invoke Mechanism internal READ-ONLY Media Test Allows the user to view Unsolicited Sense Logs Displays configuration information for each possible FRU in the system. Suspends HARRAY and returns control to the DUI Allows the user to enable/disable AutoTresPass. Performs a write-then-read media test on the disk. The user is given the option of testing the complete data path or disk media only.
COMMAND SYNTAX: HELP [CMD|ALL]
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HARRAY> help ro Do you want a description or just syntax(D/S)[D] ?d COMMAND DESCRIPTION: NON-EXCLUSIVE/NON-DESTRUCTIVE COMMAND The RO MT command enables the user to initiate a Random Read-Only Media Test on the LUN. COMMAND SYNTAX: RO MT
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HARRAY> INQUIRY PDEV 24.14.0 is an C1300WDR5 INQUIRY UTILITY --- 4:08 PM ----------------------------------------Inquiry Information: ============================================================ Peripheral Device Type = 0 Direct Access Device. Device Type Modifier = 101 Raid 5 ANSI approved version = 2. AENC = 0 Controller supports Asynchronous Event Notification as a target, but not as a processor-type initiator. TrmIO = 0. Controller does not support the Terminate I/O Process message. RelAd = 0 Controller does not support relative addressing. WB32 = 0 Controller does not support 32 bit wide SCSI. WB16 = 1 Controller does support 16 bit wide SCSI. Sync = 1 Controller supports synchronous data transfers. Linked = 0 Controller does not support Linked CDBs. CmdQu = 1 Controller supports tagged command queuing. SftRe = 0 Controller responds to the RESET condition with a Hard Reset (of the SCSI Interface). Controller Vendor Identification = DGC Controller Product Identification = C1300WDR5 Controller Product Revision Level = HP02 INQUIRY UTILITY COMPLETED --- 4:08 PM
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HARRAY> LUN REPORT LUN REPORT UTILITY --- 4:09 PM ----------------------------------------Current SP Accessed = A (SCSI Back End Address = 14) Peer SP is Present This LUN is configured as a RAID 5 Disk Array ---------------------------------------------------FRU INFORMATION ---------------------------------------------------FRU SLOT NUMBER = A0 ==================== SCSI Bus Number (Backend) = 0 SCSI Device ID (Backend) = 0 FRU Status = 7 FRU Enabled Number of Hard Read Errors = 0 Number of Hard Write Errors = 0 Number of Soft Read Errors = 0 Number of Soft Write Errors = 0 Hit <CR> to continue or E to Exit . . . FRU SLOT NUMBER A0 (cont) ------------------Average Disk Request Service Time (ms) = 5 Average Address Difference (sectors) = 2B Number of Reads = 3E86 Number of Writes = 65A9 Number of Read Retries = 0 Number of Write Retries = 0 Number of Sectors on FRU = 3EB6D2 Number of Sectors of User Space = 3E2680 Number of Sectors of Private Space = 9000 Maximum Requests in Queue = 2 Average Requests in Queue = 0 Number of Remapped Sectors = 0 Number of Blocks Read = 120C6 Number of Blocks Written = A3B6 Sum of Blocks Seeked = 0 (Upper 4 Bytes) Hit <CR> to continue or E to Exit . . .
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FRU SLOT NUMBER A0 (cont) ------------------Sum of Blocks Seeked = 24D4A (Lower 4 Bytes) Sum of Queue Length on Arrival = 58D Number of Arrivals with NonZero Queues = 58C Number of (100 ms) Ticks with this FRU idle = 26F7A7 Number of (100 ms) Ticks with this FRU busy = 8E1 FRU Vendor Identification = SEAGATE FRU Product Identification = ST12550N FRU Product Revision Level = HP03 FRU SLOT NUMBER = A1 ==================== ... LUN REPORT UTILITY COMPLETED --- 4:09 PM
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HARRAY> MECH The following commands are available at the mech level: 0) Test Unit Ready (TUR) 1) Inquiry 2) Read Capacity 3) Read 4) Read Media Test (RO MT) 5) Verify (via scsi commands) 99) Exit Enter number (0 - 5) or 99 to Cancel [4]> 0 The following mechs (FRUs) are available for test: FRU NUMBER 0 (FRU Slot Number A0) FRU NUMBER 6 (FRU Slot Number A1) FRU NUMBER 12 (FRU Slot Number A2) FRU NUMBER 18 (FRU Slot Number A3) Enter FRU NUMBER for testing or 99 to Cancel > 6 MECH UTILITY --- 4:20 PM ----------------------------------------Sending Test Unit Ready Command to FRU Number 6 Test Unit Ready was SUCCESSFUL. MECH UTILITY COMPLETED --- 4:20 PM
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HARRAY> mech The following commands are available at the mech level: 0) Test Unit Ready (TUR) 1) Inquiry 2) Read Capacity 3) Read 4) Read Media Test (RO MT)
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5) Verify (via scsi commands) 99) Exit Enter number (0 - 5) or 99 to Cancel [4]> 1 The following mechs (FRUs) are available for test: FRU NUMBER 0 (FRU Slot Number A0) FRU NUMBER 6 (FRU Slot Number A1) FRU NUMBER 12 (FRU Slot Number A2) FRU NUMBER 18 (FRU Slot Number A3) Enter FRU NUMBER for testing or 99 to Cancel > 12 MECH UTILITY --- 4:20 PM ----------------------------------------Sending Inquiry Command to FRU Number 12 INQUIRY INFORMATION --------------------------------Vendor Identification = SEAGATE Product Identification = ST12550N Product Revision = HP03 Inquiry Command SUCCESSFUL. MECH UTILITY COMPLETED --- 4:20 PM

HARRAY> mech The following commands are available at the mech level: 0) Test Unit Ready (TUR) 1) Inquiry 2) Read Capacity 3) Read 4) Read Media Test (RO MT) 5) Verify (via scsi commands) 99) Exit Enter number (0 - 5) or 99 to Cancel [4]> 2 The following mechs (FRUs) are available for test: FRU NUMBER 0 (FRU Slot Number A0) FRU NUMBER 6 (FRU Slot Number A1) FRU NUMBER 12 (FRU Slot Number A2) FRU NUMBER 18 (FRU Slot Number A3) Enter FRU NUMBER for testing or 99 to Cancel > 18 MECH UTILITY --- 4:20 PM ----------------------------------------Sending Read Capacity Command to FRU Number 18 READ CAPACITY INFORMATION --------------------------------Maximum Block Address = 4123241 Block Size = 520 Drive Capacity = 2144085840
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Read Capacity Command SUCCESSFUL. MECH UTILITY COMPLETED --- 4:20 PM

HARRAY> mech The following commands are available at the mech level: 0) Test Unit Ready (TUR) 1) Inquiry 2) Read Capacity 3) Read 4) Read Media Test (RO MT) 5) Verify (via scsi commands) 99) Exit Enter number (0 - 5) or 99 to Cancel [4]> 3 The following mechs (FRUs) are available for test: FRU NUMBER 0 (FRU Slot Number A0) FRU NUMBER 6 (FRU Slot Number A1) FRU NUMBER 12 (FRU Slot Number A2) FRU NUMBER 18 (FRU Slot Number A3) Enter FRU NUMBER for testing or 99 to Cancel > 6 MECH UTILITY --- 4:21 PM ----------------------------------------A Read Block Command will be issued to FRU Number 6 Enter Block Address where the Read shall begin (0 .. 4121402) > 2 Reading one block of data beginning at block address 2 .... Read Command was SUCCESSFUL. MECH UTILITY COMPLETED --- 4:21 PM
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HARRAY> mech The following commands are available at the mech level: 0) Test Unit Ready (TUR) 1) Inquiry 2) Read Capacity 3) Read 4) Read Media Test (RO MT) 5) Verify (via scsi commands) 99) Exit Enter number (0 - 5) or 99 to Cancel [4]> 4 The following mechs (FRUs) are available for test: FRU NUMBER 0 (FRU Slot Number A0) FRU NUMBER 6 (FRU Slot Number A1) FRU NUMBER 12 (FRU Slot Number A2) FRU NUMBER 18 (FRU Slot Number A3)
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Enter FRU NUMBER for testing or 99 to Cancel > 12 MECH UTILITY --- 4:21 PM ----------------------------------------A Read Only Media Test will be performed on FRU # 12... Types of Media Tests: 1 : Selected Area 2 : Random Area Enter Test Type (1/2) [2] > 1 Enter Starting Block Address (0..4123241) [0] > 500 Enter Ending Block Address (500..4123241) [4123241] > 505 Transfer Length Types: 1 : Random Transfer Length 2 : User Transfer Length Enter Transfer Type (1/2) [1] > 1 Enter Loop Count (1..256) [1] > 1 MECH: Read Only Media Test in progress, please wait ... MECH: Loop Count 1 Completed MECH: Read Only Media Test Successful
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HARRAY> mech The following commands are available at the mech level: 0) Test Unit Ready (TUR) 1) Inquiry 2) Read Capacity 3) Read 4) Read Media Test (RO MT) 5) Verify (via scsi commands) 99) Exit Enter number (0 - 5) or 99 to Cancel [4]> 4 The following mechs (FRUs) are available for test: FRU NUMBER 0 (FRU Slot Number A0) FRU NUMBER 6 (FRU Slot Number A1) FRU NUMBER 12 (FRU Slot Number A2) FRU NUMBER 18 (FRU Slot Number A3) Enter FRU NUMBER for testing or 99 to Cancel > 18 MECH UTILITY --- 4:23 PM ----------------------------------------A Read Only Media Test will be performed on FRU # 18... Types of Media Tests: 1 : Selected Area 2 : Random Area Enter Test Type (1/2) [2] > 2 Transfer Length Types: 1 : Random Transfer Length
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2 : User Transfer Length Enter Transfer Type (1/2) [1] > 2 Enter Blocks per Transfer (1..127) [127] > 3 Enter Loop Count (1..256) [1] > 1 MECH: Read Only Media Test in progress, please wait ... MECH: Loop Count 1 Completed MECH: Read Only Media Test Successful

HARRAY> mech The following commands are available at the mech level: 0) Test Unit Ready (TUR) 1) Inquiry 2) Read Capacity 3) Read 4) Read Media Test (RO MT) 5) Verify (via scsi commands) 99) Exit Enter number (0 - 5) or 99 to Cancel [4]> 5 The following mechs (FRUs) are available for test: FRU NUMBER 0 (FRU Slot Number A0) FRU NUMBER 6 (FRU Slot Number A1) FRU NUMBER 12 (FRU Slot Number A2) FRU NUMBER 18 (FRU Slot Number A3) Enter FRU NUMBER for testing or 99 to Cancel > 6 MECH UTILITY --- 4:23 PM ----------------------------------------A mech VERIFY will be performed on FRU # 6... Enter Starting Block Address (0..4121402) [0] > 100 Enter Ending Block Address (100..4121402) [4121402] > 1000 Enter blocks to verify per scsi cmd (1..901, 0 to abort) [901] > 200 Verifying addresses 100 thru 1000 (901 blk(s), 200 per)... Mech VERIFY complete... 0 error(s) encountered.
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HARRAY> READ PDEV 24.14.0 is an C1300WDR5 READ UTILITY --- 4:45 PM ----------------------------------------Enter block address (<cr> to keep current value) Block address (0..12219263) = 0 ? 31415 Reading Block #31415 ... The Data Follows (hex).. 0 1 2 3 4 5 6 7 8 9 -- -- -- -- -- -- -- -- -- -0: 00 00 00 00 00 00 00 00 00 00 10: 00 00 00 00 00 00 00 00 00 00 20: 00 00 00 00 00 00 00 00 00 00 ... 510: 00 00 End of data from block #31415 READ UTILITY COMPLETED --- 4:45 PM
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HARRAY> READ 51413 PDEV 24.14.0 is an C1300WDR5 READ UTILITY --- 4:46 PM ----------------------------------------Reading Block #51413 ... The Data Follows (hex).. 0 1 2 3 4 5 6 7 8 -- -- -- -- -- -- -- -- -0: 00 00 00 00 00 00 00 00 00 10: 00 00 00 00 00 00 00 00 00 20: 00 00 00 00 00 00 00 00 00 ... 510: 00 00 End of data from block #51413 READ UTILITY COMPLETED --- 4:46 PM
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HARRAY> REQUEST SENSE PDEV 24.14.0 is an C1300WDR5 REQUEST SENSE UTILITY --- 4:10 PM ----------------------------------------Sense bytes (hex): 00: 70 00 00 00 00 00 00 0A 08: 00 00 00 00 00 00 00 00 10: 00 00 00 00 00 00 00 00 18: 00 00 00 00 00 00 00 00 20: 00 00 00 00 Sense Key Code = 0 ($00) "No Sense Key Information" "No additional sense information" REQUEST SENSE UTILITY COMPLETED --- 4:10 PM
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HARRAY> reset PDEV 24.14.0 is an C1300WDR5 RESET UTILITY --- 4:46 PM ----------------------------------------Issuing Bus Reset to device. . . RESET UTILITY COMPLETED --- 4:46 PM
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HARRAY> REVISION PDEV 24.14.0 is an C1300WDR5 REVISION UTILITY --- 4:10 PM ----------------------------------------Firmware Major Number = 8 Firmware Minor Number = 20 REVISION UTILITY COMPLETED --- 4:10 PM
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HARRAY> RO MT RANDOM MEDIA TEST UTILITY --- 4:11 PM ----------------------------------------The test is performed by executing a sequence of reads or writes. The length of each transaction can be: R = Randomly-selected lengths U = User specified length Enter the transaction length type (R/U)[R] ?r Do you want to continue on errors (Y/N)[N] ?y Enter the loop count (1..255)[1] ?1 --- RANDOM MEDIA TEST beginning ---- MON, APR 29, 1996, 4:12 PM --RANDOM Test, Pass Count = 1 --------------------------------------------------------------( 4:12 PM): The Random Media Test is 25% complete ( 4:12 PM): The Random Media Test is 50% complete ( 4:12 PM): The Random Media Test is 75% complete ( 4:12 PM): The Random Media Test is 100% complete RANDOM MEDIA TEST UTILITY COMPLETED --- 4:12 PM
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HARRAY> RUL RETREIVE UNSOLICITED LOGS (RUL) UTILITY --- 4:13 PM ----------------------------------------The Unsolicited Logs are empty at this time ... RETREIVE UNSOLICITED LOGS (RUL) UTILITY COMPLETED --- 4:13 PM
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HARRAY> SHOW MECHS Firmware Revision 08.20.00 Prom Revision Level = 7.99.0 Physical Device accessed = 24.14.0 Current SP accessed = A (SCSI Back-end Address = 14) Peer SP is Present Hit <CR> to continue or E to Exit . . . A -------------------------------- B ----------------------------| | | | | | | | | | | | | ENA | ENA | ENA | ENA | ENA | | ENA | ENA | ENA | ENA | UNB | | 0 | 0 | 0 | 0 | 1 | | 1 | 2 | 2 | 2 | | | | | | | | | | | | | | | | | | | | | | | | | | ----------------------------------------------------------------0 1 2 3 4 0 1 2 3 4 FAN FAN VSC VSC BBU
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HARRAY> suspend DUI >help resume SYNTAX: RESUME [program-id [[,]...]] [BACKGROUND] [ALL ] [BACKGROUND] The RESUME command causes the execution of a previously suspended program to continue. If the program which is to be resumed is not specified and the user has only one suspended program that one program will be resumed. If the program which is to be resumed is not specified and more than one program is suspended, a list of currently suspended programs will be displayed. The user should then repeat the command, this time giving one or more of the program identifiers from the list.
ABBREVIATIONS AND ALTERNATE TOKENS: RES MODIFIERS: program-id The unique identifying number assigned to a process by the operating system. ALL Resume running all suspended programs. Continue (Y/N) ?y BACKGROUND Place the specified programs in the background if they are not there already - and then resume them. COMMAND EXAMPLES: DUI> resume DUI> res DUI> res 24 26 background DUI> res all background DUI >resume HARRAY has been resumed
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HARRAY> wtr mt RANDOM MEDIA TEST UTILITY --- 4:47 PM --------------------------------------------------------------------------------------| * WARNING * | | - - - - - - - - - - - - - - - - - - - - - - - | | | | If you continue, this command WILL | | overwrite data on the disk | | | | Before proceeding, ENSURE that disk | | does NOT contain needed data | | | ----------------------------------------------Continue (Y/N)[N] ?y The test is performed by executing a sequence of reads or writes. The length of each transaction can be: R = Randomly-selected lengths U = User specified length Enter the transaction length type (R/U)[R] ?r The sources of the data pattern to be used are: U - User specified pattern R - Random pattern Which pattern source would you like (U/R)[R] ?u Enter the pattern in hex:abcd Do you want to continue on errors (Y/N) [N] ?y Enter the loop count (1..255)[1] ?1 --- RANDOM MEDIA TEST beginning ---- MON, APR 29, 1996, 4:47 PM ---RANDOM Test, Pass Count = 1 --------------------------------------------------------------( 4:47 PM): The Random Media Test is 25% complete ( 4:47 PM): The Random Media Test is 50% complete ( 4:48 PM): The Random Media Test is 75% complete ( 4:48 PM): The Random Media Test is 100% complete RANDOM MEDIA TEST UTILITY COMPLETED --- 4:48 PM
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HARRAY> wtr mt RANDOM MEDIA TEST UTILITY --- 4:48 PM
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--------------------------------------------------------------------------------------| * WARNING * | | - - - - - - - - - - - - - - - - - - - - - - - | | | | If you continue, this command WILL | | overwrite data on the disk | | | | Before proceeding, ENSURE that disk | | does NOT contain needed data | | | ----------------------------------------------Continue (Y/N)[N] ?y The test is performed by executing a sequence of reads or writes. The length of each transaction can be: R = Randomly-selected lengths U = User specified length Enter the transaction length type (R/U)[R] ?u Enter transfer length in sectors (1..127)[2] ?100 The sources of the data pattern to be used are: U - User specified pattern R - Random pattern Which pattern source would you like (U/R)[R] ?r Generating random pattern . . . Do you want to continue on errors (Y/N) [N] ?y Enter the loop count (1..255)[1] ?2 --- RANDOM MEDIA TEST beginning ---- MON, APR 29, 1996, 4:49 PM ---RANDOM Test, Pass Count = 2 --------------------------------------------------------------( 4:49 PM): The Random Media Test is 25% complete ( 4:49 PM): The Random Media Test is 50% complete ( 4:49 PM): The Random Media Test is 75% complete ( 4:49 PM): The Random Media Test is 100% complete Media Test pass number 1 of 2 complete ( 4:49 PM): The Random Media Test is 25% complete ( 4:49 PM): The Random Media Test is 50% complete ( 4:50 PM): The Random Media Test is 75% complete ( 4:50 PM): The Random Media Test is 100% complete Media Test pass number 2 of 2 complete RANDOM MEDIA TEST UTILITY COMPLETED --- 4:50 PM
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7DEOH 1,.($55< &RPPDQGV Description
Command
NIKEARRAY operational commands BIND DISPMAP DOWNLOAD FRUINFO INQUIRY MODESENSE UNBIND UNSOLLOG UPDATE Performs a SCSI MODE SELECT call to bind a LUN. Displays a list of Logical Units (LUNs) found. Downloads SP microcode and disk firmware to the specified device. Displays information about a specific DISK Field Replaceable Unit (FRU). Performs a SCSI INQUIRY call and displays the information returned. Performs a SCSI MODE SENSE call and displays the information returned. Performs a SCSI MODE SELECT call to unbind a LUN. Displays the content of the Unsolicited Event Log for the selected SP. Automatically searches for and downloads SP microcode and disk firmware to the appropriate devices. Provides a detailed help on all the commands. Host Utilities and Diagnostics Resets NIKEARRY and displays a list of LUNs. Provides general information and hints about using NIKEARRY.
Other supported commands HELP RESET UTILINFO -
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ODE> NIKEARRY *************************************************************************** ****** ****** ****** NIKEARRY ****** ****** ****** ****** Copyright (C) 1994 thru 1998 by Hewlett-Packard Company ****** ****** All Rights Reserved ****** ****** ****** ****** This program may only be used by HP support personnel and ****** ****** those customers with the appropriate Class license or ****** ****** Node license for systems specified by the license. HP ****** ****** shall not be liable for any damages resulting from misuse ****** ****** or unauthorized use of this program. This program ****** ****** remains the property of HP. ****** ****** ****** ****** Version A.01.00 ****** ****** ****** *************************************************************************** Enter password or a <CR> to exit: Type HELP for command information. Please wait while I scan the device busses...
Sel Indx Path --- ---- --------0 10/4/8 1 10/0 2 10/8
Bus Controller Type Bus Type ----------------------------------- -------HP-PB Fast Wide SCSI SCSI Core Fast Wide SCSI SCSI Core Fast Wide SCSI SCSI
Legend: Sel = Select flag to indicate if the bus is marked for possible action * = Bus is marked Indx = Index number used for referencing the specific bus 3 device busses found. Mapping each bus will take several minutes. Please enter a range of the device busses you are interested in. Type ? for HELP Enter Range [default is 0/5]: 0 Indx Path Product ID Bus State Rev
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----------------------------------HPC2300WD Nike RAID-1 disk array HPC2300WD Nike RAID-1 disk array HPC2300WD Nike Hot Spare HPC2300WD Nike RAID-5 disk array HPC2300WD Nike RAID-1 disk array HPC2300WD Nike RAID-1 disk array HPC2300WD Nike Hot Spare HPC2300WD Nike RAID-5 disk array HPC2300WD Nike RAID-1 disk array HPC2300WD Nike RAID-1 disk array HPC2300WD Nike Hot Spare HPC2300WD Nike RAID-5 disk array
-----SCSI SCSI SCSI SCSI SCSI SCSI SCSI SCSI SCSI SCSI SCSI SCSI
-----Bound Bound Bound Bound Bound Bound Bound Bound Bound Bound Bound Bound
---HP02 HP02 HP02 HP02 HP02 HP02 HP02 HP02 HP02 HP02 HP02 HP02
Legend: Indx = Index number used for referencing the device Rev = Firmware Revision of the device
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NIKEARRY>> bind Enter test array ([cr]/0-3): 0 Enter Bind Type: 1 - Disk Array 2 - Individual Disk 3 - Disk Mirror 4 - Striped Disk Array (No Parity) 5 - Raid 3 6 - Hot Spare 7 - Raid 1/0 Enter selection ([1]/1-7/q): 1 Enter Rebuild Time in hours ([4]/0-255/q): Enter LUN number ([0]/0-29/q): Enter Auto-Assign Permission: 0 - Auto assignment is disabled 1 - Auto assignment is enabled Enter Permission ([0]/0-1/q): Enter Stripe Count ([0]/0-4294967295/q): Enter Element Size ([128]/0-4294967295/q): Enter Default Ownership: 0 - Peer controller will own this unit 1 - This controller will own this unit Enter Selection ([1]/0-1/q): Enter Auto Trespass Enable: 0 - Auto Trespass Disabled 1 - Auto Trespass Enable
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Enter Enter 0 1 Enter Enter 0 1 Enter
selection ([1]/0-1/q): Write Cache Enable: - Do not allow Write Caching - Enable Write Caching on this unit selection ([0]/0-1/q): Read Cache Enable: - Do not allow Read Caching - Enable Read Caching on this unit selection ([0]/0-1/q):
Enter 1 to 16 FRUs between 0 and 29 to be bound ([0/4]/0-29/q): 0/2 **Bind command will create a LUN and may take up to 4 hours to complete** Would You Like To Continue (y/[n]) ?y ***Enter MODESENSE 0x2A to verify the results of this command***
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7KH ',630$3 FRPPDQG GLVSOD\V D OLVW RI DOO WKH /81V IRXQG RQ WKH V\VWHP RU LI JLYHQ D /81 LQGH[! RQO\ GLVSOD\V WKDW /81 7KH ILHOGV GLVSOD\HG DUH ,QG[ 3DWK 3URGXFW ,' %XV 'HYLFH ,QGH[ QXPEHU 8VHG E\ RWKHU 1,.($55< FRPPDQGV WR UHIHUHQFH WKDW VSHFLILF GHYLFH /RJLFDO 3DWK WR HDFK GHYLFH 7KH 3DWK FRQVWUXFWHG LV WKH VDPH DV WKH 3'&V DQG 0$33(5
V 3DWK 3URGXFW ,GHQWLILFDWLRQ 7KLV LV ZKDW 0$33(5 GLVSOD\V DV WKH SURGXFW VWULQJ %XV LV WKH W\SH RI EXV WKH GHYLFH LV DWWDFKHG WR ):6&6, )DVW :LGH 6&6, )/(; )LEHU /LQN DQG VR IRUWK $ URXJK FDOFXODWLRQ RI WKH VL]H RI WKH /81 0% 0HJDE\WHV 0E\WHV *% *LJDE\WHV *E\WHV )LUPZDUH UHYLVLRQ RI WKH GLVN GULYH
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NIKEARRY>dispmap Indx Path Product ID 0 10/16/12.0.0 HPC2300WD RAID-0 disk array 1 10/16/12.0.1 HPC2300WD RAID-1 disk array
Bus SCSI SCSI
Size Rev 1.8 GB HP01 1.9 GB HP01
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NIKEARRY> download *************************************************************************** * WARNING! * * --------* * NIKEARRY must have exclusive access to all NIKEs you wish to update. * * If you are in a multihost environment such as Switchover & ServiceGuard,* * make sure all other hosts are powered down before continuing. * *************************************************************************** Press <Return> to continue. Please wait while I create the firmware file list. File list created. ************************************************* FIRMWARE FILES REVISED: 01APR98 ************************************************* *************************************************************************** * NIKE Firmware Files Found * *************************************************************************** File name Intended Product Size ---------------- ------------------------------------------------ -------SP_829 NIKE SP Controller (Sauna) Firmware 1310720 SP_925_00 NIKE SP Controller (Sauna) Firmware 1310720 SP_861_20 NIKE SP620 Controller (Phoenix) Firmware 1572864 SP_955_01 NIKE SP620 Controller (Phoenix) Firmware 1572864 NIKE2GHH03 NIKE Disk FRU Firmware 269824 NIKE2GLP08 NIKE Disk FRU Firmware 269824 NIKE4GHH03 NIKE Disk FRU Firmware 269824 NIKE4GLP53 NIKE Disk FRU Firmware 335872 NIKE9GHH53 NIKE Disk FRU Firmware 335872 Legend: File name = name of the firmware file Intended Product = firmware files intended product Size = exact byte size of the firmware image Enter the firmware file name [? will display files. Default will quit]: SP_955_01
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*************************************************************************** * NIKE Controllers Found * *************************************************************************** Indx Path Product ID Also Known As (AKA) ---- -------------- ----------------------------- ----------------------------0 10/4/8.15.0 HPC2300WD disk array (Ctrl) SP620 Controller (PHOENIX) 1 10/4/8.14.0 HPC2300WD disk array (Ctrl) SP620 Controller (PHOENIX) 2 10/4/8.15.0 HPC2300WD disk array (Ctrl) SP620 Controller (PHOENIX) Note: Indx = Index number used for referencing the device
Enter the NIKE Index [? will display indices. Default will quit]: 0 ************************************************************** * About to download firmware SP_955_01 onto 10/4/8.15.0. ************************************************************** Do you wish to continue with the download (y/[n]/q)? y ************************************************************** * Firmware downloaded SUCCESSFULLY! * ************************************************************** Please wait for NIKE to reboot. .......... 10 seconds .......... 20 seconds .......... 30 seconds .......... 40 seconds .......... 50 seconds .......... 1:00 minute
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Enter 1 to 16 FRUs between 0 and 29 to be bound ([0/4]/0-29/of):1,7,13 ([0/4]/0-29/q):
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Quadrant 0 1 2 3 4
A 0 6 12 18 24
B 1 7 13 19 25
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D 3 9 15 21 27
E 4 10 16 22 28
F 5 11 17 23 29
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NIKEARRY> fruinfo Enter test array ([cr]/0-5): 0 Enter FRU number ([cr]/0-29): 1 The * * * * * * * * * Disk FRU Information Page Disk FRU Number: Logical Unit Number: FRU LUN Type: Serial Number: FRU Capacity: Controller Private Space: Bind Signature: Bind Time SCSI Bus #: Bind Time SCSI ID: contains: 1 (0x1) 0 Disk Array (RAID 5) 4110034 (0x3eb6d2) Blocks 36864 (0x9000) Blocks 346914287 (0x14ad7def) 1 0
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NIKEARRY>help utilinfo HELP for: UTILINFO - Utility Information SYNTAX: UTILINFO
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NIKEARRY> inquiry 0 Peripheral Qualifier: LUN supported, but not connected Peripheral Device Type: Direct-access device Medium is NOT removable Device-type Modifier = 0(0x0) ISO Version = 0 | ECMA Version = 0 | ANSI Version = 2 Device complies to present SCSI-2 Device does NOT support TERMINATE I/O PROCESS message INQUIRY data format is as specified in SCSI-2 Other supported features: 16-bit wide data transfer, Synchronous data transfer, Tagged Command Queuing This device responds to a RESET condition with a SOFT RESET alternative Vendor Identification: DGC Product Identification: C2300WDUNB Product Revision Level: HP01 Vendor Specific Information: Addr 36 (0x24 44 (0x2c 52 (0x34 | Hexadecimal | ) | 0x53 0x41 0x55 0x4e 0x41 0x20 0x43 0x4f | ) | 0x4e 0x54 0x52 0x4f 0x4c 0x4c 0x45 0x52 |CONTROLLER ) | 0x20 0x20 0x20 0x20
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NIKEARRY>modesense Enter test array ([cr]/0-5): 0 Enter Page Code 0x26 - Controller Report Page 0x27 - LUN Report Page 0x29 - FRU Configuration Page 0x2A - System Configuration Page Enter selection ([cr]/page): 0x26 The System Controller Page contains: * Cabinet ID: C1100, or C1300 Rack * Controller ID: Controller B * Product Model Number: 7341 * Revision: (7.23.0) Major: / Minor: 23 Pass: 0 * Number of Hard Errors: 0 (0x0) * Maximum Outstanding Requests: 1 (0x1) * Average Outstanding Requests: 0 (0x0) * Busy Ticks: 463 (x 100ms) * Idle Ticks: 4183218 (x 100ms) * Number of Reads: 0 (0x0)
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NIKEARRY>modesense Enter Page Code 0x26 - Controller Report Page 0x27 - LUN Report Page 0x29 - FRU Configuration Page 0x2A - System Configuration Page Enter selection ([cr]/page): 0x27
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The LUN Report Page contains: * Valid FRU reports: 5 (5 disks) * Percentage Rebuild: 255 * Percentage Bound: 255 * Bind Type: Disk Array (RAID 5) * Element Size: 128 (0x80) * Auto Assignment Enabled * Unit owned by this controller * User Capacity: 16292352 (0xf89a00) Sectors * FRU Number: 6 (0x6) SCSI Bus Number: 0 (0x0) SCSI Device ID: 1 (0x1) FRU Status: FRU enabled Hard Reset Errors: 0 (0x0) Hard Write Errors: 0 (0x0) Soft Read Errors: 0 (0x0) Soft Write Errors: 0 (0x0) Avg. Service Time: 6ms Avg. Sector Differences: 1119 Sectors Number of Reads: 3 (0x3) Number of Writes: 0 (0x0) Number of Read Retries: 0 (0x0) Number of Write Retries: (0x0) Sectors on FRU: 4110034 (0x3eb6d2) Sectors of User Space: 73059 (0x11d63) Sectors of Private Space: 36864 (0x9000) Max Requests in Queue: -1 (0xffffffff) Avg. Requests in Queue: 1 (0x1) Remapped Sectors: 0 (0x0) Number of Blocks Read: 3 (0x3) Number of Blocks Written: 0 (0x0) Sum of Blocks Seeked: 3,358 0x0000000000000d1e) Sum of Queue Lengths: 1 (0x1) Arrivals w/nonZero Queues: 1 (0x1) Ticks with this FRU Idle: 9286 (x 100ms) Ticks with this FRU Busy: 0 (x 100ms) Hot Spare FRU Number: 255 (0xff) = Not replaced FRU Inquiry Block is Valid Vendor Identification: Seagate Product Identification: ST1255ON Product Revision Level: HP03
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NIKEARRY>modesense Enter Page Code 0x26 - Controller Report Page 0x27 - LUN Report Page 0x29 - FRU Configuration Page 0x2A - System Configuration Page Enter selection ([cr]/page): 0x29 The FRU Configuration Page contains: * FRU Number: 0 FRU Status: FRU Enabled FRU Type Individual Disk Column 0 Bus 0 Hot Spare FRU #: 255 Vendor ID: Seagate Product ID: ST1255ON * FRU Number: 1 FRU Status: FRU Enabled FRU Type Individual Disk Column 0 Bus 1 Hot Spare FRU #: 255 Vendor ID: Seagate Product ID: ST1255ON
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NIKEARRY>modesense Enter test array ([cr]/0-5): 0 Enter Page Code 0x26 - Controller Report Page 0x27 - LUN Report Page 0x29 - FRU Configuration Page 0x2A - System Configuration Page Enter selection ([cr]/page): 0x2a
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The System Configuration Page contains: * Misc. Status: No detected fault in this subsystem Disable logging of cache statistic Initialize and enable the system cache * SP Memory Size: 2MB (0x2MB) * Usable Cache Size: 0MB (0x0MB) * Cache Page Size: 2KB (0x2KB) * Cache State: Cache Disabled * Low Watermark: 80% * High Watermark: 96% * SP A owned Cache Pages: 0 (0x0) * SP B owned Cache Pages: 0 (0x0) * Unassigned Cache Pages: 0 (0x0) * Current Date & Time: Thursday 5/12/1994 2:57:24 * Optimized RAID-3 Memory: 0 (0x0) * PROM Revision: 0.7.97.0 * System Serial Number: * LUN Tables: * LUN State: Bound but not assigned LUN Status: OK * LUN State: Bound but not assigned LUN Status: OK
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NIKEARRY> UNBIND 1 Would You Like To Continue (y/[n]) ?y ****Enter RESET to remap the system***
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NIKEARRY UNSOLLOG Enter test array ([cr]/0-5): 0 PLEASE WAIT WHILE THE UNSOLICITED SENSE DATA IS READ LOG# ---2056 2055 2054 2053 2052 2051 2050 2049 2048 2047 2046 2045 2044 2043 2042 2041 2040 2039 2038 2037 LUN# ---02 00 00 00 02 00 00 00 02 02 02 02 02 FRU# ---04 03 02 01 00 04 03 02 01 00 04 03 04 03 04 03 04 03 04 03 CRU --E0 D0 C0 B0 A0 E0 D0 C0 B0 A0 E0 D0 E0 D0 E0 D0 E0 D0 E0 D0 EVENT ----0x906 0x906 0x906 0x906 0x906 0x602 0x602 0x602 0x602 0x602 0x906 0x906 0x602 0x602 0x906 0x906 0x602 0x602 0x906 0x906 (MESSAGE) --------Unit Shutdown Unit Shutdown Unit Shutdown Unit Shutdown Unit Shutdown Drive Enabled Drive Enabled Drive Enabled Drive Enabled Drive Enabled Unit Shutdown Unit Shutdown Drive Enabled Drive Enabled Unit Shutdown Unit Shutdown Drive Enabled Drive Enabled Unit Shutdown Unit Shutdown EXTENDED STATUS --------------0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000 0x0000000000000000
Enter selection ([F]orward/Backward/Quit):
Note
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NIKEARRY> update *************************************************************************** * WARNING! * * --------* * NIKEARRY must have exclusive access to all NIKEs you wish to update. * * If you are in a multihost environment such as Switchover & ServiceGuard,* * make sure all other hosts are powered down before continuing. * *************************************************************************** Press <Return> to continue. ************************************************* FIRMWARE FILES REVISED: 01APR98 ************************************************* *************************************************************************** * NIKE Firmware Files Found * *************************************************************************** File name Intended Product Size ---------------- ------------------------------------------------ -------SP_829 NIKE SP Controller (Sauna) Firmware 1310720 SP_925_00 NIKE SP Controller (Sauna) Firmware 1310720 SP_861_20 NIKE SP620 Controller (Phoenix) Firmware 1572864 SP_955_01 NIKE SP620 Controller (Phoenix) Firmware 1572864 NIKE2GHH03 NIKE Disk FRU Firmware 269824 NIKE2GLP08 NIKE Disk FRU Firmware 269824 NIKE4GHH03 NIKE Disk FRU Firmware 269824 NIKE4GLP53 NIKE Disk FRU Firmware 335872 NIKE9GHH53 NIKE Disk FRU Firmware 335872 Legend: File name = name of the firmware file Intended Product = firmware files intended product Size = exact byte size of the firmware image Enter the firmware file name [? will display files. Default will quit]: SP_955_01
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************************************************************** * About to update all SP620 Controllers (PHOENIX) with SP_955_01 ************************************************************** Do you wish to continue with the update (y/[n]/q)? ************************************************************** * WARNING! * * DO NOT INTERRUPT THIS PROCESS OR THE DISK MAY BE DAMAGED! * **************************************************************
************************************************************** * About to download firmware SP_955_01 onto 10/4/8.15.0. ************************************************************** ************************************************************** * Firmware downloaded SUCCESSFULLY! * ************************************************************** Please wait for NIKE to reboot. .......... 10 seconds .......... 20 seconds .......... 30 seconds .......... 40 seconds .......... 50 seconds .......... 1:00 minute .......... 1:10 minute .. NIKE Rebooted successfully ************************************************************** * About to download firmware SP_955_01 onto 10/4/8.14.0. ************************************************************** ************************************************************** * Firmware downloaded SUCCESSFULLY! * ************************************************************** Please wait for NIKE to reboot. .......... 10 seconds .......... 20 seconds .......... 30 seconds .......... 40 seconds .......... 50 seconds ......... NIKE Rebooted successfully ************************************************************** * About to download firmware SP_955_01 onto 10/4/8.15.0.
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************************************************************** ************************************************************** * Firmware downloaded SUCCESSFULLY! * ************************************************************** Please wait for NIKE to reboot. .......... 10 seconds .......... 20 seconds .......... 30 seconds .......... 40 seconds .......... 50 seconds .......... 1:00 minute
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DFDUTIL>utilinfo UTILINFO for NIKEARRY (CLARiiON Disk Array Utility) PURPOSE: This UTILITY gives HP field engineers low level control of the disk array. Among the supported functions are BIND, UNBIND, and access to several informational mode pages. Access to these pages allows the user to do such things as reset a disk array to it's default configuration. TO RECONFIGURE a DISK ARRAY: 1. Use DISPMAP to display the list of available LUNs. Use TESTUNIT to select a LUN/array. 2. Use FRUINFO to determine which Logical Units (LUNs), Field Replaceable Units (FRUs) 0 through 4 are bound to. 3. If they are all bound to LUN 0 with bind type 1 (RAID 5), the default configuration is set. Otherwise, use UNBIND to unbind LUNs containing FRU 0 through 4. 4. Use BIND to bind disk FRU 0/4 to LUN 0 with a bind type of 1 (RAID 5). 5. Use FRUINFO, MODESENSE (Page 2a) and RESET to verify new configuration.
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Tool type Information Firmware Update Expert
Description Provides quick access to the most useful information. Updates SP microcode and disk module firmware. Provides low-level access to the SCSI disk array for configuration and troubleshooting.
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Status field values This SP Peer SP Serial # FAULT DETECTED
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Status field values Array Date Array Time Cabnt Type Fan A/B VSC A/B/C BBU Cache Systm Read Write Firmware Rev Microcode Rev Prom Rev Levl Auto-Trespass Stat Logging
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7DEOH ,QIRUPDWLRQ /RJ 6FUHHQ &RQILJXUDWLRQ 6HFWLRQ &ROXPQ +HDGLQJV Column heading Lun C/D Fru/BS Cch ATr Description LUN to which current disks are bound, displays - if no LUN Current / Default ownership of the LUN, displays - if none Disk FRU/FRU-bind-slot (if they exist) LUN read (R = on, - = off) / write (W = on, - = off) cache LUN auto-trespass state (on, off, - = hot spare)
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7DEOH )LUPZDUH 8SGDWH 7RRO 0HQX ,WHPV DQG 'HVFULSWLRQV FRQWG Menu item List Option Current Revisions File Selection Instructions Update Controller Firmware Property N/A N/A N/A Download, update PROM and restart controllers Download and restart controllers Download only Description Lists SP microcode and disk module firmware revisions currently in use (Figure 7-9). Reports the file previously specified using the Select File option on the File menu. Lists basic instructions for Firmware Update Tool use. Downloads microcode to the SCSI disk arrays database drives, burns PROM code contained in the download file into the SPs PROMs, and restarts the SP using the new microcode. Downloads microcode to the SCSI disk arrays database drives and restarts the SP using the new microcode. Downloads microcode to the SCSI disk arrays database drives, but does not take effect until the SPs are restarted (with a Restart Controllers only command, or by power cycling the SCSI disk array). Restarts the SPs, using microcode residing on the database drives. Supplies firmware to all compatible disk modules within the SCSI disk array (that is, those with the same product ID). This applies even to disk modules owned by another SP. The firmware then resides permanently within those disk modules until another disk module firmware update is performed.
Restart controllers only Disk Firmware N/A
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7DEOH ([SHUW 7RRO 0HQXV DQG 'HVFULSWLRQV Menu items File Option Save As Print Exit Logs View Unsolicited Log Property N/A N/A N/A Event Codes: All Description Saves the contents of main STM window to a file. Prints the contents of main STM window. Exits the Expert Tool.
Displays Unsolicited Event Log information Event Codes >= 0x800 for the SP to which the command is issued. (Note that the log can be saved to a file, and Event Codes >= 0x900 further filtering can then be done using Event Codes >= 0xA00 HP-UX commands such as grep.) Clears all Unsolicited Event Log information for the SP to which the command is issued. Displays capacity information for LUNs and disk modules on the SCSI disk array. See Figure 7-11. Displays inquiry information for LUNs and disk modules on the SCSI disk array. See Figure 7-12. Host Utilities and Diagnostics Reads, and optionally displays, data from specified disk modules on the SCSI disk array. See Figure 7-13. Reads, and optionally displays, data from specified LUNs on the SCSI disk array. See Figure 7-16. Performs unit ready testing of LUNs and disk modules. See Figure 7-19. Performs verification of accessible disk modules. See Figure 7-20. Performs verification of accessible LUNs. See Figure 7-22.
Clear Unsolicited Log N/A Info Capacity N/A
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7DEOH ([SHUW 7RRO 0HQXV DQG 'HVFULSWLRQV FRQWG Menu items Utilities Option Bind LUN Unbind LUNs LUN Configuration Property N/A N/A Auto-assign Cache Parms Default SP Rebuild Time Description Binds selected disk modules into a LUN with a specified RAID level. Unbinds a LUN. Enables or disables the auto-assign state of a LUN. Enables or disables write and read caching for a LUN. Sets the default SP for a specified LUN. Sets the maximum amount of time the SCSI disk array should take to rebuild a failed disk module on a LUN. Sets the auto-trespass state on or off. Specifies the day and time the BBU self-test is to run. Sets SCSI disk array date and time to match the host system. Sets or changes the Host interface settings for the selected SCSI disk array. See Figure 7-26. Sets or changes the disk arrays serial number. Specifies system cache states. See Figure 7-24. Specifies system memory configuration values. See Figure 7-25. Controls certain operating characteristics of the array. HP-supported types are 2 and A.
System Configuration Auto-Trespass BBU Test Time Date Time Host I/F Options
Serial Number System Cache System Memory System Type
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Array Date Array Time Cabnt Type Fan A/B VSC A/B/C
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7DEOH ,QIRUPDWLRQ 7RRO /RJ 6FUHHQ +HDGLQJV Column heading Lun C/D Fru/BS Cch ATr Type/Vendor Product ID AprxCap BSz B/R% Description LUN to which current disks are bound, displays - if no LUN Current / Default ownership of the LUN, displays - if none Disk FRU/FRU-bind-slot (if they exist) LUN read (R = on, - = off) / write (W = on, - = off) cache LUN auto-trespass state (on, off, - = hot spare) LUN type or disk vendor, as appropriate LUN or disk product identification, as appropriate LUN or disk approximate user capacity, as appropriate, where AprxCap (GB) = user_bytes / 1,000,000,000 LUN block size Build/Rebuild percentage
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7DEOH )LUPZDUH 8SGDWH 7RRO 0HQX ,WHPV DQG 'HVFULSWLRQV FRQWG Menu item Update Option Controller Firmware Property Download, update PROM and restart controllers Download and restart controllers Download only Description Downloads microcode to the SCSI disk arrays database drives, burns PROM code contained in the download file into the SPs PROMs, and restarts the SP using the new microcode. Downloads microcode to the SCSI disk arrays database drives; restarts the SP using the new microcode. Downloads microcode to the SCSI disk arrays database drives, but does not take effect until the SPs are restarted (with a Restart Controllers only command, or by power cycling the SCSI disk array). Restarts the SPs, using microcode residing on the database drives. Supplies firmware to all compatible disk modules within the SCSI disk array (that is, those with the same product ID). This applies even to disk modules owned by another SP. The firmware then resides permanently within those disk modules until another disk module firmware update is performed.
Restart controllers only Disk Firmware N/A
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Host Utilities and Diagnostics 7DEOH ([SHUW 7RRO 0HQXV DQG 'HVFULSWLRQV Menu items File Option Save As Print Exit Property N/A N/A N/A Description Saves the contents of main STM window to a file. Prints the contents of main STM window. Exits the Expert Tool.
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7DEOH ([SHUW 7RRO 0HQXV DQG 'HVFULSWLRQV FRQWG Menu items Logs Option View Unsolicited Log Property Event Codes: All Description
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Clear Unsolicited Log N/A Info Capacity N/A
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7DEOH ([SHUW 7RRO 0HQXV DQG 'HVFULSWLRQV FRQWG Menu items Utilities Option Bind LUN Unbind LUNs LUN Configuration Property N/A N/A Auto-assign Cache Parms Default Ownership Rebuild Time Description Binds selected disk modules into a LUN with a specified RAID level. Unbinds a LUN. Enables or disables the auto-assign state of a LUN. Enables or disables write and read caching for a LUN. Sets the default SP for a specified LUN. Sets the maximum amount of time the SCSI disk array should take to rebuild a failed disk module on a LUN. Sets the auto-trespass state on or off. Specifies the day and time the BBU self-test is to run. Sets SCSI disk array date and time to match the host system. Sets or changes the Host interface settings for the selected SCSI disk array. See Figure 7-50. Host Utilities and Diagnostics Sets or changes the disk arrays serial number. Specifies system cache states. See Figure 7-48. Specifies system memory configuration values. See Figure 7-49. Controls certain operating characteristics of the array. HP-supported types are 2 and A.
System Configuration Auto-Trespass BBU Test Time Date Time Host I/F Options
Serial Number System Cache System Memory System Type
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7-134
TROUBLESHOOTING
About Field Replaceable Units (FRUs) Model 10 Deskside Cabinet Model 20 Deskside Cabinet Model 10 Rackmount Chassis Model 20 Rackmount Chassis Front-View Disk Array LEDs Rear-View Disk Array LEDs Power-Up Troubleshooting Troubleshooting the Disk Array Upgrading from an SP to a SP620 SCSI SP Cache Configuration Instructions Power Block Diagram Viewing Maintenance Information Unsolicited Event Log Troubleshooting Troubleshooting with Grid Manager Troubleshooting with SAM Creating a File System on a Series 700 System
8-1
About Field Replaceable Units (FRUs)

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Component Disk module Power supply SP Fan pack BBU Interconnect PCB (model 10) RIP PCA (model 20) Midplane
Note
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Model 10 Deskside Cabinet
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8-3
Model 20 Deskside Cabinet
Disk Drive Slots
Storage Processor Modules
Power Supply Units
Fan Pack
Front View
Rear View
Midplane
Side view of the array with cover removed
RIP PCA
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Model 20 Rackmount Chassis
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Front-View Disk Array LEDs

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Deskside Front View Power LED (green) Fault LED (amber)
Disk Drive Slots
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Rear-View Disk Array LEDs

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0RGHO DQG 'LVN $UUD\ /('V ON The power supplies are operational and are providing +24 VDC to the midplane +24 VDC bus. OFF The array is powered off or, if the array has been running, the disk array has lost the +24 VDC bus.
Front Panel POWER-ON (green) Front Panel FAULT (amber) Disk module READY (green) Disk Module BUSY (green) Disk Module FAULT (amber) Fan pack REPLACE (amber) SP READY (green) SP SERVICE (red)
The array has detected a fault in one Normal operation of the FRUs. The disk module is operational and ready to receive/send data. Disk module is receiving or sending data or is hung. Drive is busy (BUSY LED lit) or there is a fault (FAULT LED lit). Drive is ready (READY LED lit) or there is a fault (FAULT LED lit).
Disk module has encountered a fault Drive is ready (READY LED lit) or condition and cannot be accessed. busy (BUSY LED lit). Fan pack detected a fault with one of Normal operation the fans. Normal operation Array is off (or failing to provide +24 VDC to the +24 VDC bus) or the SP has a fault (FAULT LED lit).
SP has just been powered on and is Normal operation running power-on self-tests or has encountered a fault condition and is no longer configured in the array. Normal operation Array is off (no AC power reaching the power supply) or the power supply has a fault (FAULT LED lit). Normal operation
Power Supply Unit READY (green) Power Supply Unit REPLACE (amber) BBU READY (green) (model 20 only) BBU CHARGING (green) (model 20 only) BBU REPLACE (amber)
Power supply has encountered a fault condition and is no longer configured in the array. Normal operation
Normal operation
Batteries in BBU are being charged. Normal operation
Troubleshooting
BBU has encountered a fault and is no longer operational.
Normal operation
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8-9
Power-Up Troubleshooting
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Copyright (C) Clariion Storage Systems, Inc. 1992-1994 Disk array subsystem controller Model 7300 Firmware revision 07.97 ABCDEFGHIJKLMNOPQRSTUVWXYZ
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Displayed information Model 10 No dots 1 dot 2 dots 3 dots Model 20 No dots 1 dot 2 dots 3 dots Activity Initial Power-up/PROM Tests DDRAM ALL Ones Test DDRAM ALL Zeros Test DDRAM Even Crosstalk Test
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8-11
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Displayed information Model 10 U V to Z Model 20 X Y&Z Activity -------
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Copyright (c) Motorola Inc. 1988 - 1996, All Rights Reserved Copyright (c) CLARiiON Storage Systems, Inc. 1995-1996, All Rights Reserved Licensed material property of CLARiiON Storage Systems, Inc. and Motorola Inc. Debugger/Diagnostics Release Version 1.72 Initiating tests... I82378 IRQ: Interrupt Request...................... Running ---> PASSED Initiating autoboot... Fetching Flare revision numbers... Database Database Database Database Drive 0 Drive 1 Drive 2 Drive 3 9.45.0 (48) 9.45.0 (48) 9.45.0 (48) 9.45.0 (48) Sector 520 Sector 520 Sector 520 Sector 520 Drives found with matching code type: 4
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7DEOH Test ID AEM AM79C970 CEM CF CL1283 CS4231 DE DEC21040 DEM 'LVN $UUD\ 3RZHU8S 7HVWV IRU WKH 63 6&6, 63 RQO\ Test Description Append Error Messages Mode Ethernet Controller (AM79C970) Tests (DIR) Clear Error Messages Configuration Editor Parallel Interface (CL1283) Tests (DIR) cs4231 Audio Codec (DIR) Display Errors Ethernet Controller (DEC21040) Tests Display Error Messages Troubleshooting
8-13
7DEOH Test ID DP HE HEX I82378
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KBD87303 L2CACHE LA LC LE LF LN MASK NCR1 NCR2 NCR3 NCR4 NCR5 NCR6 NV PAR87303 PC16550 PCIBUS QST RAM RTC SCC SE SRAM ST
8-14
7DEOH Test ID TACH VGA543X VME2 Z8536 ZE ZP
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CAUTION
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3RZHUXS 7URXEOHVKRRWLQJ Solution Inserting an FRU while the power-up tests are running can cause the tests to fail. Insert all FRUs and cycle power to rerun the power-up tests.
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Condition/Symptom Power-up tests fail.
No FRU LEDs on and fans not running Indicates no AC power is being delivered to the arrays power supply(s). Check input AC power. If AC power is present, remove array power supply(s) and check for AC power at the internal AC power supply plug. A single power supply on a model 10 may have failed. Array fails power-up test at letter W and displays message Storage system failure - contact your HP service representative. The SP620 SCSI SP displays a message that a valid microcode image could not be found on any data base drives. Garbage on terminal display Microcode for the SP(s) is loaded from specific disks within the array. If the disk modules were unloaded for installation purposes, they may have been reinserted in the wrong slots and SP microcode is not available to be loaded. A slot number label is affixed to each disk module at the factory. Match the slot number label on the disk module to the appropriate slot in the array. Check for the following terminal configuration: Datacomm config Baud rate 9600 Parity/Databits None/8 Terminal config Termmode EM100 Check that the correct RS-232 cable, part number 5061-5003, is being used. Also check the internal address cable for proper orientation to connector.
Array powering up but no display or garbage on terminal.
8-16
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3RZHUXS 7URXEOHVKRRWLQJ FRQWG Solution A failed FRU should not stop the initial power-up tests. Power-up should complete and the faulted FRU should be indicated by an FRU FAULT LED. Change the faulted FRU after power-up tests complete. BBU may have discharged during power down. Subsystem fault will be indicated until BBU is fully recharged. BBU recharge message can be found in Unsolicited Event Log in Grid Manager. (FE mode is required to view the log.)
Condition/Symptom Subsystem fault during power-up sequence.
Subsystem fault during power-up sequence.
Troubleshooting
8-17
Troubleshooting the Disk Array

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Troubleshooting
3520 3520 3520 3520 3520
8-19
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7DEOH 0LQLPXP PLFURFRGH DQG 3520 UHYLVLRQV IRU VXSSRUWHG GLVN PRGXOHV Model 10 Disk module Disk Capacity Microcode PROM revision revision 2 GB 4.2 GB 8.8 GB 4.2 GB 8.8 GB 17.8 GB 4.2 GB 7.16 7.16 8.27 8.27 7.97 7.97 8.02 8.02 Model 20 Microcode PROM revision revision 7.16 7.16 8.27 8.27 9.25.00 9.25.00 9.25.00 7.97 7.97 8.02 8.02 8.02 8.02 8.02 Model 20 with SP620 SP Microcode PROM revision revision 8.51 8.51 8.58 8.58 9.55.01 9.55.01 9.55.01 1.49 1.49 1.57 1.57 1.73 1.73 1.73
A3240A A3396A A3541A A3666A A5132A A5133A A5169A
Not supported Not supported Not supported
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Troubleshooting
8-21
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***Performance Statistics for disk module B4 Description: 2.1 Gb SCSI Disk State: REMOVED but bound Unit number(hex): 2 Unit type: RAID-5 Group (Individual access array)
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Troubleshooting
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7DEOH 6HQVH .H\ $GGLWLRQDO 6HQVH &RGH $GGLWLRQDO 6HQVH &RGH 4XDOLILHU 9DOXHV 1RW D &RPSOHWH /LVW Description
Sense key
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00/00/00 There is no sense information to return at this time for this LUN.
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01/5D/00 The SP is returning an Unsolicited Sense Block to the host. See Recovered Error Log Reporting on p. 66 of this chapter. This sense key is used only when Recovered Error Reporting is enabled.
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02/04/00 02/04/02 Logical unit not ready. Cause is not reportable. Logical unit not ready. Initializing command is required.
8-24
7DEOH
6HQVH .H\ $GGLWLRQDO 6HQVH &RGH $GGLWLRQDO 6HQVH &RGH 4XDOLILHU 9DOXHV 1RW D &RPSOHWH /LVW FRQWG Description The LUN is reporting that it is becoming ready (performing an Assign). The initiator should retry after a short time interval (such as 500 ms). The LUN reporting this sense data is indicating it is inoperable and manual intervention may be necessary.
Sense key 02/04/01 02/04/03
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03/11/04 03/11/0B Data cannot be returned for a read operation because of an unrecoverable media error on the LUN in question A Verify operation failed because of an unrecoverable media error on the LUN in question.
[ +DUGZDUH (UURU

04/00/00 The command could not be completed by the SP because of an unrecoverable error. This can be the result of a single disk failure in a non-redundant LUN (RAID-0 or individual disk) or multiple disk failures in a redundant LUN (RAID-1, RAID-3, RAID-5 or RAID-1/0) Same as 04/00/00. This status is used in place of 04/00/00 for some nonstandard system types. An SP microcode update was attempted but there were fewer than two microcode-storing disks in the cabinet at the time. Two disks are required so that the new code does not override all copies of the current version of the code in case the new code has a problem. If the new code does not load correctly, the SP will reload the old code. A drive firmware update failed on one of the internal disk drives.
04/05/00 04/3A/00
04/44/00
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05/04/00 The LUN specified in the Identify message accompanying the command descriptor block (CDB) is not assigned to this SP. The initiator can assume that the Auto-Assign attempt failed. The length of a parameter (on a SCSI Mode Select, for example) is incorrect. The opcode field in the CDB is invalid. Troubleshooting The Logical Block Address specified in the CDB is out of range. A field in the CDB is invalid. The LUN specified in the Identify message accompanying the CDB does not exist in the array configuration.
05/1A/00 05/20/00 05/21/00 05/24/00 05/25/00
8-25
7DEOH
6HQVH .H\ $GGLWLRQDO 6HQVH &RGH $GGLWLRQDO 6HQVH &RGH 4XDOLILHU 9DOXHV 1RW D &RPSOHWH /LVW FRQWG Description This LUN is a hot spare. This LUN can not be accessed for data operations by the host. A parameter was set to an invalid value, such as a non-changeable field being changed on a SCSI Mode Select. The initiator is attempting to download drive firmware without disabling the peer SP. The initiator is performing a drive microcode download operation. There are no disk drives to which the SP can appropriately install the microcode.
Sense key 05/25/01 05/26/02 05/27/00 05/3A/00
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06/29/00 06/2F/00 This LUN has just been powered-up or is reporting a front-end SCSI Bus Reset condition. A SCSI Clear Queue message has been received by this LUN from another initiator. This status indicates that all of the initiators requests to this LUN have been aborted by the Clear Queue message. The SCSI Reservation for this LUN has been changed by a Force Reserve operation. This Sense Key is reported to all initiators other than the one issuing the Force Reserve command.
06/80/01
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0B/00/00 0B/00/06 0B/2C/00 The SP has aborted a command due to a condition where the initiator is encouraged to retry the command at a later time. The SP has aborted a command due to an unrecoverable error (includes retries exhausted) on the host SCSI bus. The initiator has issued a non-tagged CDB during a Contingent Allegiance that was not a Request Sense while a TAGGED I/O was present on the board for the I_T_L nexus. The SP considers this to be an invalid sequence of commands. The initiator is encouraged to reissue the command with a valid tag. The SP has aborted the command because a SCSI message that the SP needed to complete the command was rejected by the initiator. The SP has aborted the command due to Parity Errors exhausting their retry count. The SP has received an SCSI Initiator Detected Error message.
0B/43/00 0B/47/00 0B/48/00
8-26
7DEOH
6HQVH .H\ $GGLWLRQDO 6HQVH &RGH $GGLWLRQDO 6HQVH &RGH 4XDOLILHU 9DOXHV 1RW D &RPSOHWH /LVW FRQWG Description The LUN has encountered an Incorrect Initiator Connection. Examples include receiving two CDBs for the same I_T_L_Q nexus, or the mixing of tagged and untagged CDBs for a given I_T_L_Q nexus (with no outstanding Contingent Allegiance). Per the SCSI-2 specification, the SP aborts all outstanding CDBs for the I_T_L nexus.
Sense key 0B/AE/00
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Troubleshooting
8-27
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8-28
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Troubleshooting
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8-29
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63 +HDW 6LQNV
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7DEOH 63 7URXEOHVKRRWLQJ Solution Is the enable/disable switch enabled? (The SP620 SCSI SP does not have an enable/disable switch.) Both LEDs will be off if the switch is not enabled. Check SP connector for gouging. Pin on midplane connector or host adapter may be damaged or bent. Also check external SCSI-2 cable for damage. Check that database disks are installed in the proper slots. No SP microcode being loaded from disk. Trying to unbind disks that this SP does not own. The other SP owns the disks. Access the other SP to unbind the disks. Check term power light on host adapter. Check SCSI address conflict on bus. Check SCSI-2 cable length. Check SCSI piggyback (SP to SP) cable. Check terminator or termination on bus.
Condition/Symptom No LEDs illuminated on SP.
SP READY LED is illuminated but there is no response from SP. SP READY LED on with disk array failure. Power-up tests fail at letter W. Trying to unbind disks and get dual board unbind error ISL> IOMAP/SYSMAP> IOMAP doesn't recognize the disk array or second SP.
8-30
6,00 7URXEOHVKRRWLQJ IRU WKH 63 2QO\

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Voltage Regulator SIMM 1 SIMM 2 SIMM 3 SIMM 4
SIMM Sockets
Troubleshooting
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8-44
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7KH 8QVROLFLWHG (YHQW /RJ DQG WKH GLIIHUHQW W\SHV RI HYHQWV DUH GHVFULEHG LQ GHWDLO LQ 8QVROLFLWHG (YHQW /RJ RQ S RI WKLV FKDSWHU )RU DQ OLVWLQJV DQG GHVFULSWLRQV RI HYHQW FRGHV VHH 7DEOH WKURXJK 7DEOH
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Key N or n P or p F or f L or l A or a C or c Action Scrolls to the next screen of entries. Scrolls to the previous screen of entries. Displays the first screen of entries. Displays the last screen of entries. Defines a filter to select event types by FRU or error code. For help, type A then ?. A filter stays in effect until changed. Clears all entries from the Unsolicited Event Log. Caution: The host computer relies on entries to report subsystem errors; clearing the Log may remove recent entries before they reach the host.
Troubleshooting
8-45
Key D or d
Action Dump the contents of the Unsolicited Event Log to the screen. The default displays the Log starting with the first entry through the last entry. The E SC key will halt display of entries. Go to a particular Unsolicited Event Log entry.
G or g
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8-46
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Troubleshooting
8-47
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7KH IRXU UHSRUWV DYDLODEOH RQ WKLV PHQX DUH DFFHVVHG E\ W\SLQJ 1 RU Q IRU QH[W RU 3 RU S IRU SUHYLRXV 7KH IRXU UHSRUWV DUH
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8-48
(DFK UHSRUW VFUHHQ FDQ FRQWDLQ WKH IROORZLQJ LQIRUPDWLRQ

Field State Sniffing % Complete Sniff Period Description Indicates that a Verify or Sniff is currently running. Indicates that this feature is Enabled or Disabled. Indicates the completion percentage of the operation (0-100). To set the sniff period, from the Grid Manager main menu follow the menu path: 5. Change Parameters 1. Change Logical Unit Parameters Change Unit Verify Configuration Indicates the total number of verify operations that have been performed. Applies only to the first and fourth page reports Historical Totals.
Passes
Correctable and Lists the number of errors which were detected during verification. A correctable Uncorrectable error indicates that the SP was able to fix the detected problem, while an Totals uncorrectable error indicates it was unable to do so. Errors are normally only correctable on redundant unit types. Contact your HP service representative for further information about the following error classifications: Checksum, Write Stamp, Time Stamp, Shed Stamp, Coherency.
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8-49
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Key N or n P or p R or r Action Moves to the next screen (There are more screens if there are more LUNs than will fit onto one screen). Moves to the previous screen. Refreshes the screen contents to reflect the current state of the disk array.
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8-50
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Key > < N or n P or p R or r Action Moves to the next page of information about this failure. Moves to the previous page of information about this failure. Moves to the next disk failure. Moves to the previous disk failure. Refreshes the screen contents to reflect the current state of the disk failure information. Troubleshooting
8-51
1RQ 9RO 5$0 (UURU /RJ

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Unsolicited Event Log

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SP B SP SCSI ID 1
Display Unsolicited Event Log
Event Date 1. 08/26/94 2. 08/26/94 3. 08/26/94 4. 08/26/94 13:59:10 15:01:02 15:01:23 15:08:09
CRU VSCA D0 A0 B0
Event 0x904 0xa07 0x906 0x906
(message) (VSC Shutdown/removed) (CRU Powered down) (Unit shutdown) (Unit shutdown)
Extended Status 0x00 0x00 0x00 0x00
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Troubleshooting
8QVROLFLWHG (YHQW /RJ
8-53
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Key N or n P or p F or f L or l A or a C or c Action Scrolls to the next screen of entries. Scrolls to the previous screen of entries. Displays the first screen of entries. Displays the last screen of entries. Defines a filter to select event types by FRU or error code. For help, type A then ?. A filter stays in effect until changed. Clears all entries from the Unsolicited Event Log. Caution: The host computer relies on entries to report subsystem errors; clearing the Log may remove recent entries before they reach the host. Dump the contents of the Unsolicited Event Log to the screen. The user is asked for starting and ending event numbers. These must be valid numbers (the end value must be greater than or equal to the start value), or an error message is displayed. The default starting and ending values are the first and last entries of the Unsolicited Event Log, respectively. The requested entries are displayed one line at a time, in a format that allows a screen capture program to capture them in a text file. The file can be viewed later with a text editor. Pressing the ESC key during the dump terminates the operation. Go to a particular Unsolicited Event Log entry. When typed, the user is asked for an event number (a full log typically contains more than 1000 events). The line number must be within the current range of events in the log, or an error message is displayed. The Unsolicited Event Log is displayed starting at the specified event number.
D or d
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Troubleshooting
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7KH 8QVROLFLWHG (YHQW /RJ DSSHDUV OLVWLQJ RQO\ WKH PHVVDJHV VSHFLILHG E\ WKH ILOWHU ,I DQ HUURU FRGH ILOWHU LV VSHFLILHG ZKLOH DQ )58 ILOWHU H[LVWV RU YLFHYHUVD WKH SURJUDP XVHV ERWK ILOWHUV WKH ILOWHUV DUH $1'HG Note )LOWHUV DUH HIIHFWLYH XQWLO GHOHWHG RU XQWLO GLVN DUUD\ SRZHU JRHV GRZQ ,I WKH ORJ OLVWLQJ VHHPV VKRUW RQH RU PRUH ILOWHUV PD\ EH DFWLYH ,Q WKLV FDVH GHOHWH DOO ILOWHUV DV H[SODLQHG QH[W
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
8-56
,I WKH ELW YDOXH H[WUDFWHG LQ VWHS LV ]HUR H[WUDFW WKH ELW YDOXH FRQWDLQHG LQ E\WH 7KLV ELW YDOXH VKRXOG EH GLVSOD\HG DV WKH H[WHQGHG VWDWXV LQIRUPDWLRQ HYHQ LI LW LV ]HUR
7DEOH ,QIRUPDWLRQDO &RGHV Event code 0x601 Description SP Power Up. The SP is powered up and ready for I/O. This field also shows the revision of microcode (Licensed Internal Code) and the amount of SP memory in Mbytes, in hexadecimal. For example, (SP Powerup); Rev 0x00080A01 0x00000020 means code revision 8.10.01 and 32 Mbytes of memory. Drive Enabled. The unit this drive belongs to is ready for normal host I/O. Rebuild Started. The background rebuild process has begun rebuilding the data on this drive. Rebuild Completed. The background rebuild process has completed rebuilding the data on this drive. Unit Shutdown for Trespass. The unit of which this drive is a member has been shut down by this SP at the request of the peer SP, due to a Trespass operation. Recovered Error Log Reporting on p. 66 of this chapter has more information. Unit Shutdown for Change Bind. The LUN this module belongs to has been shut down by this SP in order to change its operating parameters. This shutdown is needed only when the SP is operating in Target Addressing Mode. Drive Ready. Specified drive is powered up and physically ready for use. Format Started. The given FRU is being formatted. Format Failed. Disk module could not be physically formatted, and thus cannot be used in the disk array. Make sure the disk module is a valid model. If the model is valid, consult your HP service representative for recovery service. SP PROM Rev. Notes PROM revision, extended status is this SPs SCSI ID. This message is logged once at the completion of every powerup. CRU Equalize Started. The SP has started a Rebuild/Equalize operation. CRU Equalize Completed. The SP has completed a Rebuild/Equalize operation. CRU Equalize Aborted. The SP has aborted a Rebuild/Equalize operation. Flare Installed. Extended status is revision information. This message is logged once when new flare code is installed. Troubleshooting
0x602 0x603 0x604 0x606
0x607
0x608 0x609 0x610
0x611 0x613 0x614 0x615 0x616
8-57
7DEOH ,QIRUPDWLRQDO &RGHV FRQWG Event code 0x617 Description Code Installed to Drive. Extended status is revision information. This message is logged, once for each updated drive, when new drive code is installed. Note that the revision information for drives consists of 4 ASCII characters (for example, code 0123 will appear as 0x30313233). Background Verify Started. A background check on the correctness of parity information has begun on the unit of which this drive is a member. Background Verify Complete. Disk array has completed background checkpoint verification of the accuracy and completeness of the parity check data in a RAID-5, RAID-3, RAID-1, or RAID-1/0 LUN. Fan Pack Disable/Door Open. Fans disabled because the fan pack door was opened. The disk array shuts down if the fans are not operational within two minutes. Fan Pack Enable/Door Close. Fans were enabled after the fan pack door was closed. Fan Installed. Disk array has detected that a fan has been installed or replaced. VSC Installed. Disk array has detected that a VSC has been installed or replaced. AC Box Installed. An AC Box has been installed. Fan Speed Increased. Disk array has detected an increase in a fan's speed, perhaps because temperature rose or another fan failed. Fan Speed Decreased. The fan speed has returned to normal. Inconsistent Check Information. The SP has detected an inconsistency in the sector based check codes. BBU Recharging. The Battery Backup Unit in this disk array is recharging. BBU Enabled. The Battery Backup Unit in this array has been enabled for use. System Cache Enabled. Storage system cache has become ready. Rebuild Aborted. A background rebuild operation has aborted prior to completing the entire disk. See Rebuild Aborts on p. 65 of this chapter for more information. SP Initializing. Peer (second) SP was detected in the chassis. Peer SP Inserted. This SP has been informed by its peer SP that the peer has completed its power up initialization sequence.
0x621 0x622
0x623
0x624 0x630 0x631 0x632 0x633 0x634 0x635 0x637 0x638 0x639 0x641
0x643 0x644
8-58
7DEOH ,QIRUPDWLRQDO &RGHV FRQWG Event code 0x645 0x646 0x647 0x648 Description CRU Bound. Extended status is unit number. This message is logged once for each CRU in a LUN at the completion of a Bind operation. CRU Unbound. Extended status is unit number. This message is logged once for each CRU in a LUN at the completion of an Unbind. Fuse Bad. Extended status is fuse number. This message is logged once at the completion of each powerup for any bad fuse detected by the SP. Termpower Low. Extended status is SCSI bus number. This message is logged once at the completion of each powerup for any SCSI bus which the SP detects as having an insufficient TERMPWR voltage level. This event code is only used by SPs which do not themselves source termpower into the bus (for example, Telmo). FRU Signature Error. The given FRUs current physical position in the matrix of disks does not match its expected position (which is set at the time the FRU was bound into a LUN). Cache Dumping. SP started dumping the storage system cache to the vault disks. Cache Dump Completed. SP finished dumping the storage system cache to the vault disks. Cache Enabling. The SP is in the process of enabling the cache for use on host data. Cache Disabling. Storage system caching was disabled by the disk array or system operator. The disk array disables caching if the BBU is not fully charged, or an SP, vault disk or fan fails; see error 0x908. AC Power Fail. After an AC power failure, the disk array dumped the cache to the vault and turned off power to the BBU (it does this to minimize drain on the BBU). BBU Sniffing Enabled. This disk array is now allowed to shut down the BBU in order to test the BBU. BBU Sniffing Disabled. BBU shutdown testing is disabled on this disk array. BBU Sniff Initiating. The BBU on this disk array is beginning a shutdown test cycle. BBU Sniff Cache Dump. In preparation for its weekly BBU test, the disk array disabled caching. This message is followed by a 0x663 message. Troubleshooting
0x650
0x654 0x657 0x658 0x659
0x660
0x661 0x662 0x663 0x664
8-59
7DEOH ,QIRUPDWLRQDO &RGHV FRQWG Event code 0x665 0x666 0x667 0x668 0x66A Description Configured for Single SP. The disk array detected change to a single SP configuration. Configured for Dual SP. The disk array detected change to a dual SP configuration. Cache Recovering. The SP is recovering the contents of the Write Cache following a reboot. Cache Recovered. The SP has successfully completed recovering the contents of the Write Cache following a reboot. Soft Vault Load Failure. The SP could not load the saved contents of the Write Cache from disk. However, there were no units with saved data, so Write cache does not need to be loaded. This situation can occur after SP memory is reconfigured. Single Bit Error Detected. The SP has detected a recoverable single bit error. Fan Fault Detected. The SP has detected a single fan fault. Peer SP timed out. The host SP has timed out waiting for the peer SP to reply to a request. Invalid Data Sector Read. The hardware found a bad checksum on a data sector. Invalid Parity Sector Read. The hardware found a bad checksum on a parity sector. Invalid Sector Read. The hardware found a bad checksum on a sector. There is not enough information to tell whether the sector holds data or parity information. Data Sector Reconstructed. The hardware reconstructed a data sector that had a checksum or write stamp error. Parity Sector Reconstructed. The hardware reconstructed a parity sector that had a checksum or write stamp error. Hard Error. The hardware detected an error other than a parity or write stamp error. Command Complete. A command completed after a soft error was corrected. Stripe Reconstructed. Inconsistent write/time stamp in a RAID group were corrected. Command Dropped. An optional command was dropped.
0x66B 0x66C 0x66D 0x680 0x681 0x682 0x683 0x684 0x685 0x686 0x687 0x688
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7DEOH ,QIRUPDWLRQDO &RGHV FRQWG Event code 0x689 0x68A 0x68B 0x68C 0x68D 0x68E 0x68F 0x690 0x691 0x692 0x693 0x694 0x695 0x696 Description Sector Reconstructed. On a read from a RAID-1 mirrored pair, a corrupted sector was reconstructed. Uncorrectable Parity Sector. A hard error on a parity sector could not be corrected. Uncorrectable Data Sector. A hard error on a data sector could not be corrected. Hard Read Checksum Error. A hard checksum error was detected on a data transfer from the host. Soft Read Checksum Error. A soft checksum error was detected on a data transfer from the host. Inconsistent Stripe. Inconsistent write or time stamp were detected in a RAID group. Inconsistent Time Stamps. Inconsistent time stamps were detected in a RAID group on a verify. Drive Failed. A drive was shut down. Checksum Error on Device read. A checksum error was detected on a read from an individual disk. There was no data transfer involved. Incoherent Stripe. Data and parity were not consistent in a RAID group. Uncorrectable Stripe. Inconsistent write or time stamps could not be corrected in RAID group. Parity Invalidated. Parity has been invalidated in a RAID group. Uncorrectable Sector. An uncorrectable sector was detected on a RAID-1 mirrored pair. Mirror Sector Invalidated. A sector on a RAID-1 mirrored pair was invalidated on a rebuild.
7DEOH 7KUHVKROGHG &RGHV Event code 0x801 Description Recommended threshold Troubleshooting
Notify the user after 25 errors/day/ Soft SCSI error. This code indicates that an abnormal SCSI bus or disk FRU. drive event was detected. A retry of the operation cleared the condition.
8-61
7DEOH 7KUHVKROGHG &RGHV FRQWG Event code 0x802 Description Illegal SCSI Bus interrupt. An inconsistent interrupt situation has been detected on the controller. Recommend Disk Replacement. Single Bit Error. Recommended threshold Notify the user after 10 errors/month/ FRU. IBM only. The SPs tolerance level for single bit errors in the write cache has been exceeded. The SPs tolerance level for single bit errors in the read cache has been exceeded. Notify the user after three errors/month/FRU.
0x803 0x804
0x805
Single Bit Error.
0x820 0x840
Soft Media Error. The SP successfully cleared a media defect. Disk Sector Invalidated. The LUN that owns this disk encountered a condition which required the firmware to invalidate a sector on the unit. The firmware did this to ensure that incorrect data is not returned to the host in the future.
7DEOH (UURU &RGHV Event code 0x901 0x903 0x904 0x905 Description Hard SCSI error. An abnormal SCSI bus or disk drive event was detected and could not be cleared through retry operations. Fan Removed. A fan pack has been shut down or removed from the disk array. VSC Removed. A VSC (power supply) has been shut down or removed from the disk array. Chassis Overtemperature. A chassis overtemperature condition has been detected. The controller attempts corrective action.
8-62
7DEOH (UURU &RGHV FRQWG Event code 0x906 Description Unit Shutdown. The Unit of which this drive is a member has been shutdown and can no longer be accessed by the host. See Recovered Error Log Reporting on p. 66 of this chapter for more information. Controller Firmware (SP microcode) Panic. A fatal firmware error has occurred; as a result, the program running in the SP has reset SP. The SP was restarted and continued normally. Hardware Fault - Cache disabling. Some hardware condition has caused the SP to disable the cache. The problem might be: BBU is not ready (not present and fully charged) One or more vault disks is missing or being rebuilt Fan fault occurred, or SP failed Cache Dump Failed. A fault caused the disk array to try to dump the vault. The cache dump failed because two or more vault disks are missing or have failed. Assign Fails - Cache Dirty Unit. The SP cannot assign this unit, because it is marked as having cached data outstanding, and the SP has no access to the data. Controller Cannot Initialize Cache. Some hardware or software failure occurred when the SP attempted to initialize a new cache image. Cache Image Exceeds Memory Size. This SP is incapable of loading the saved cache data image due to insufficient cache memory size. BBU Removed. The BBU in this disk array has been removed. BBU Disabled. The BBU in this disk array has failed its internal selftest. Cache Recovered With Errors. A non-mirrored cache recovery failed to recover the cache pages for some, but not all, cached LUNs. It does not apply to a disk array with two SPs. Cache Recovery Failed. A non-mirrored cache failed to recover information for all cached LUNs. It does not apply to a disk array with two SPs. Hard Media Error. This disk has reported a media defect with could not be cleared by the SP. See Hard Media Error versus Hot Spare on p. 67 of this chapter for more information. Host Vault Load Failed. The SP encountered multiple errors while attempting to load the cache image from disk. This message may indicate multiple drive failures.
0x907
0x908
0x909 0x90A
0x90B 0x90C 0x90D 0x90E 0x90F
0x910 0x920
Troubleshooting
0x921
8-63
7DEOH (UURU &RGHV FRQWG Event code 0x922 0x923 Description Host Vault Load Inconsistent. The SP found inconsistencies in the card image on the disk. This may indicate a failure or abort of the cache dump. Host Vault Load Failed Bitmap Ok. The SP successfully read the control portion of the cache image on disk, but found the data portion to be incomplete. This means that a failure or abort occurred during the cache dump. Probably any LUN with write-cached pages will be inaccessible and must be rebound. To identify such a LUN, read message 0x90A Cant Assign in this table. Host Vault Disks Scrambled. The SP found the vault disks containing the cache image to be in different order than when the cache image was dumped to disk. This means the disks were swapped at power down. The disks must be restored to their original order before the SP can load the cache image.
0x924
7DEOH )DWDO (UURU &RGHV Event code 0xA02 Description Failed SCSI bus. An internal SCSI bus has failed. The CRU number displayed corresponds to the bus number (A0 means bus A, B0 means bus B, and so on). The failure resulted from a bad cable or cable connection, bad terminator, bad SCSI chip on an SP or a bad device. NOVRAM Uninitialized. The non-volatile memory on the SP is uninitialized. No host I/O can occur. Chassis Shutdown. An overtemperature situation could not be corrected. All drives in the chassis will be shut down. The problem must be corrected before powering up again. Drive Failure. The disk drive has failed and can no longer be accessed. Data Base Sync Error. The SP cannot determine the correct logical configuration of all units in this disk array. Some units may be unusable. Drive too Small. A replacement drive has been inserted and does not have adequate capacity for a rebuild operation to begin. Peer Controller Removed. This SPs peer controller is no longer responding to queries from this SP following a period of time where the peer was known present.
0xA05 0xA06
0xA07 0xA08 0xA09 0xA11
8-64
7DEOH )DWDO (UURU &RGHV FRQWG Event code 0xA12 Description Cache Memory Hard Error. The disk array detected a hard error in SP memory in a disk array with non-mirrored caching. This error does not apply to a disk array with two SPs. CRU Type Unsupported. This type of disk CRU is not supported by the current SP software. The disk cannot be bound or used for host I/O.
0xA13
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7DEOH 5HEXLOG $ERUW (YHQWV DQG 0HVVDJHV CRU A0 B0 B0 C0 D0 E0 A0 B0 C0 D0 E0 Event 0x606 0x641 0x606 0x606 0x606 0x606 0x602 0x603 0x602 0x602 0x602 Message Unit Shutdown for Trespass CRU Rebuild Aborted Unit Shutdown for Trespass Unit Shutdown for Trespass Unit Shutdown for Trespass Unit Shutdown for Trespass CRU Enabled CRU Rebuild Started CRU Enabled CRU Enabled CRU Enabled
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8-65
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8-67
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8-69
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7DEOH ([WHQGHG 6WDWXV &RGHV Extended status code 0x00 Description No error information available.
8-70
7DEOH ([WHQGHG 6WDWXV &RGHV FRQWG Extended status code 0x01 0x02 0x03 Description SCSI protocol error. An error was detected and retried during activity on the SCSI bus between the SP and the disk itself. Device detected parity error. Drive returned sense data indicating data sourced at the SCSI interface device on the SP encountered an internal parity error. Device busy. Drive returned a SCSI Busy status indicating more than one request was sent to the disk before the first one completed. This may be seen most frequently in dual initiator configurations. Improper SCSI status byte. An unrecognized status byte was received during a SCSI transfer, possibly due to a SCSI protocol violation. Media error. A hard media error was detected at the disk level and the sector remapped. Time-out error. The SP microcode allocates ten seconds for a disk to complete a command. This error is a result of a disk not completing a command within the allocated response time. Selection time-out. The targeted drive did not respond to SCSI selection. A status of 0x47 indicates retries failed. Not ready. The drive returned a Not Ready SCSI sense key. Hardware error. The drive returned Hardware Error sense key. Indicates an internal electro-mechanical problem on the disk module. Bad format. Indicates the drive format has changed from the expected sector standard for the array. Wrong device. The drive is reporting is a type not supported. User abort. This error code should never be seen. Illegal request. The drive returned an Illegal Request sense key. This indicates an illegal command was sent to the disk. Device saw bus reset. The drive reported a Unit Attention resulting from the SP microcode issuing a SCSI Bus Reset. The drive was idle at time of reset or was just inserted. Troubleshooting Mode select occurred. This error code should never be seen. Unit attention. The drive reported an unexpected unit attention with unrecognized sense data. This error code should never be seen.
0x04 0x05 0x06
0x07 0x08 0x09 0x0A 0x0B 0x0C 0x0D 0x0E
0x0F 0x10
8-71
7DEOH ([WHQGHG 6WDWXV &RGHV FRQWG Extended status code 0x11 0x12 0x13 0x14 to 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E Description Device aborted command. The disk did not complete a command issued by SP microcode. Bus reset occurred. Similar to 0x0E, except FRU had a command active at time of reset. Verify error. A read after a write did not verify what was written. Logical sector data error (checksum error). The SP internal microcode has detected a logical data error on a sector(s) of data. No sense data. Drive had a problem with a request sense operation. Device too small. A disk with insufficient capacity has been introduced in a bound array. Bus shut down. Indicates the SP microcode has shut down the SCSI bus disabling any activity or its ability to interrupt. Unexpected sense key. The targeted disk returned a sense key unknown to SP microcode. Unknown SCSI bus error. The SCSI bus has reported an unrecognizable error. Diagnostic miscompare. During the execution of power up diagnostic, test data is written and read to all disks. This indicates a data miscompare on one of the drives. Write stamp error. SP microcode information imbedded in the data stored on the array was inconsistent with what was expected. Device dead. The targeted disk is not available. Any residual commands to that disk initiate this code. Recovered error. The targeted disk returned Recovered Error sense key, excluding invoking ECC and spindle sync. Recovered error with ECC. The targeted disk returned Recovered Error, ECC invoked SCSI sense key. No error sense key. The targeted drive returned No Error SCSI sense key. Logical sector data error. Same as 0x14 - 0x18. Host driver abort. Host caused termination of back-end bus activity. Host bus protocol error. An unrecoverable protocol error on the host bus caused an I/O to terminate.
0x1F 0x20 0x21 0x22 0x23 0x24 0x25 0x26
8-72
7DEOH ([WHQGHG 6WDWXV &RGHV FRQWG Extended status code 0x27 0x28 0x29 0x2A 0x2B 0x2C 0x2D 0x2E 0x2F 0x30 0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 0x3A 0x3B Description Host bus parity error. The host bus parity error retry count was exceeded for an I/ O, causing it to terminate. Spindle synchronization change. This error code should never be seen. Not ready/start in progress. This error code should never be seen. Transfer count not zero. Too few bytes were transferred by a drive during an I/O operation. Bad interrupt. An unexpected or incorrect interrupt was received from a SCSI protocol chip or drive. Too much data. Too many bytes were sent or requested by a drive during an I/O operation. Bad bus phase. A drive violated the SCSI bus protocol. Bad message. A drive violated the SCSI bus protocol. Bad reselection. A drive violated the SCSI bus protocol. Parity error. A SCSI bus parity error was detected. Message parity error. A SCSI bus parity error was detected. Status parity error. A SCSI bus parity error was detected. Bad status. A drive violated the SCSI bus protocol. Invalid CDB. An invalid command was issued. This error code should never be seen. Unsupported function. This error code should never be seen. No device driver. This error code should never be seen. Unsupported IOCTL option. This error code should never be seen. Unexpected disconnect. A drive violated the SCSI bus protocol. User reset. The device was reset. This may be caused by a previous error. Protocol time-out. A drive violated the SCSI bus protocol. Recovered error cannot remap. The device reported a Recovered error that required ECC to recover the data (01/18), but it did not report the bad LBA in the sense data. The microcode was unable to attempt a remap. Troubleshooting
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7DEOH ([WHQGHG 6WDWXV &RGHV FRQWG Extended status code 0x3C Description Recovered error remap failed. An attempt to do a remap after a Recovered error failed for some reason ohter than one of the following: another media error, a timeout, cannot remap (no LBA provided), or bad defect list. All of these errors are itemized separately. Media error cannot remap. The device reported a Media error (03/xx) but it did not report the bad LBA, remap was not enabled. Media error remap failed. An attempt to do a remap after a Media error failed for some reason ohter than one of the following: another media error, a timeout, cannot remap (no LBA provided), or bad defect list. All of these errors are itemized separately. Media error bad defect list. Device returned a Media Error check condition which specifically indicates that the devices defect list is no good (03/19) or (03/1c). A remap is not possible for these errors. Extended media error. A remap of a bad block failed. Usually seen with event codes 0x820 or 0x920. CRU Powered Down. During a sniff, the device was found to be powered down. CRU Powered Up Dead. While powering up a CRU died. CRU Defined Powered Down. Switched from defined state to powered down. CRU Defined Dead. Drive found dead while in defined state. CRU Too Small. Drive is too small to fit in the assigned LUN. CRU Unsupported. Drive is not supported and has been shutdown. CRU Format Failed. The format of the drive aborted for some reason. Further information may be provided in other Unsolicited Event Log messages. CRU Idle Powered Down. CRU was found to have powered down while idle. CRU Idle Dead. CRU died while in idle state. CRU Bind Powered Down. The drive powered down while unbound. CRU Bind Dead. CRU died while unbound. CRU Wait for Assign Powered Down. CRU powered down while in the RDY state. Shutdown. Shutdown while waiting to assign a LUN. Usually seen with event code 0xa07. CRU died in RDY state.
0x3D 0x3E
0x3F
0x7E 0x80 0x81 0x82 0x83 0x84 0x85 0x86 0x87 0x88 0x89 0x8A 0x8B 0x8C
8-74
7DEOH ([WHQGHG 6WDWXV &RGHV FRQWG Extended status code 0x8D 0x8E 0x8F 0x90 Description CRU Rebuild Powered Down. CRU powered down during a rebuild. CRU Rebuild Dead. CRU died during a rebuild. CRU Enabled Powered Down. DRU powered down in ENA state. CRU Enabled Dead. CRU died in ENA state.
0LFURFRGH 3DQLFV
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7DEOH 0LFURFRGH 3DQLF &DWHJRULHV Value 0x0000nnnn 0x0010nnnn 0x0022nnnn 0x0024nnnn 0x0025nnnn 0x0026nnnn 0x0028nnnn 0x0030nnnn 0x0040nnnn 0x0050nnnn 0x0070nnnn Category Kernel services Disk management, upper level Host read/write request management Host non-read/write request management Unsolicited Event Log management Grid Manager interface RAID services management Troubleshooting Memory management Disk management, lower level SCSI driver, internal buses Disk rebuild process
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7DEOH 0LFURFRGH 3DQLF &DWHJRULHV FRQWG Value 0x0080nnnn 0x00A0nnnn 0x00C0nnnn 0x00D0nnnn 0x00E0nnnn 0x00F2nnnn Category Configuration manager SCSI driver, host bus Disk verify process Disk zero (bind) process Board to board communications Non-volatile RAM management
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7DEOH 0LFURFRGH 3DQLF &RGHV 1RW D &RPSOHWH /LVW Value 0x00000001 0x00000002 0x00000007 0x00000008 Description Memory exhausted. Memory exhausted. An attempt to allocate a memory resource that is required always to be available failed. SCSI interrupt phase mismatch. Caused by a hardware malfunction. Invalid trap. The microprocessor executed an invalid trap procedure, for example, illegal instruction detected.
8-76
7DEOH 0LFURFRGH 3DQLF &RGHV 1RW D &RPSOHWH /LVW FRQWG Value 0x00000008 Description Detection of power line disturbance or software problem. In earlier microcode revisions these panics resulted from detecting power line disturbances. A protection mechanism ensures the integrity of data transfers within the array. If power is determined to be unstable or falls outside tolerance levels, the array initiates a power up sequence and continues processing. In later microcode revisions, a software problem was discovered that violates the hardwares internal protection system. This should not be considered a hardware fault. The SP should not be replaced. The following variations of panic 0x00000008 with the extended status of 3 have also been fixed: An uninitialized pointer during a synch command. Aborting a command that has originally generated a retry to a disk that has to be delayed because of the abort. The resources for the command were freed so that when the retry finished, it had no available resources to continue. An uninitialized pointer within the microcode used during cache synchronization. During PROM updates (very intermittent). Pulling a hot spare during an equalize process. Microcode incorrectly pointing to an internal table structure incorrectly caused a panic with the extended status of 0x000000011. Microcode revision 9.x5 fixes problems that resulted in microcode panics 0x00000008 with an extended status of 0x00000003. All known causes of this panic have been fixed. If this panic occurs, obtain a memory dump and Unsolicited Event Logs in FE mode from both SPs and send them to your HP service representative. 0x0000000A Memory exhausted. An attempt to allocate a memory resource that is required to always be available failed. Rebooting the disk array has been reported to clear the problem. Unsolicited Event Log information should be obtained and your HP service representative notified. Stack overflow. The kernel detected a stack overflow condition. Memory exhausted. Troubleshooting
0x0000000C 0x0000000E
8-77
7DEOH 0LFURFRGH 3DQLF &RGHV 1RW D &RPSOHWH /LVW FRQWG Value 0x00000010 Description Dual SP s fault simultaneously. It was possible for two SPs configured for write cache array to fault at approximately the same time with SIMM parity error panics. this would happen if the first SPs backend SCSI processor detected a SIMM parity error reading data from SP memory (panic 0x0050300B) while it was moving data to the second SP. The second SP would panic with a 0x00000010 code as it tried to dump cache due to the panic of its peer. The result was a failure to properly dump cache. LUNs that had data in cache at the time of the panic became accessible. Fixed in microcode revision 8.20. Instruction RAM parity error. The hardware detected an unrecovered error in the instruction RAM area. Note that the instruction RAM is not located on the SIMMs. Data RAM parity error. The hardware has detected an unrecoverable error in the data RAM area. This corresponds to the SIMMs and can occur if the SIMMs are not seated properly or have been handled without following proper ESD procedures. Memory exhausted. Memory exhausted. Degraded LUN experiencing heavy I/O. Reported on a very large, degraded RAID-5 LUN (usually with more than eight disks) under heavy I/O conditions. Fixed in microcode revision 8.20. See also panic 0x00100000. Multiple trespasses. Could be caused by multiple trespasses taking place during a rebuild. The trespass disabled the SP, which caused the rebuild to abort. After this happens several times, the array panics. Avoid trespass during a rebuild. Fixed in microcode revisions 9.xx. Cache dump conflicts with trespass. If a write cache fault dump conflicted with an attempted trespass of a dirty unit, the microcode would intermittently panic with a 0x00220011. Fixed in microcode revision 8.20. Alternating LUN assignment with cache and auto-trespass enabled. If the host continuously alternates assignment of a LUN between peer SPs, the microcode would panic with 0x00220013. This would only happen if cache and autotrespass were enabled. Fixed in microcode revision 8.20. Memory or resource panic. Normally occurred during large file I/Os. Fixed in microcode revision 9.xx. Memory or resource panic. Occurred while LUNs were continuously trespassed under a heavy I/O load. Fixed in microcode revision 8.20.
0x00000011
0x00000012
0x00000015 0x00000016 0x00100006
0x00100017
0x00220011
0x00220013
0x00220023 0x00220026
8-78
7DEOH 0LFURFRGH 3DQLF &RGHV 1RW D &RPSOHWH /LVW FRQWG Value 0x00220030 0x00220032 Description Unexpected lock. The execution of a disk read/write operation detected an invalid conflict with another operation. Cache page processing. Executing large block reads (>64Kb) could result in this panic when a SCSI front end process attempts to process a cache page. Fixed in microcode revision 7.23. Inter-process communication panic. Occurred when taking an error while trying to respond to a request from a host. Fixed in microcode revisions 8.29, 8.61, and 9.xx. I/O panic. The microcode panics 0x00A000B0, 0x00240010, and 0x00220050 occurred in SCSI environments that had severe SCSI protocol problems due to malfunctioning initiators or noisy conditions. Fixed in microcode revisions 8.29, 8.61, and 9.xx. I/O panic. Caused by issuing a SCSI Write Verify command several times under certain conditions. Fixed in microcode revision 8.20. I/O panic. Executing a SCSI Verify or Write Same commands to a Fast RAID-3 LUN would result in 0x00280002 or 0x00220055 panics. Fixed in microcode revision 9.xx.
0x00220040
0x00220050
0x00220054 0x00220055
Troubleshooting
8-79
7DEOH 0LFURFRGH 3DQLF &RGHV 1RW D &RPSOHWH /LVW FRQWG Value 0x00220056 Description I/O panic. the microcode would occasionally panic during a rebuild if another disk faulted during a write operation. The following was a cause of this panic: A large write requests (larger than 0x200 sectors) is received by the microcode and broken into multiple parts. Due to lack of resources (a busy system) the parts are placed on a waiting queue. Some other request completes, but does not free the specific resources the waiting requests need. The microcode de-queues the first event on the waiting queue in an attempt to restart it. But since the resources it needs are still not available, it cannot be started. The microcode then places the event back on the waiting queue. At some point in the future, the microcode attempts to start the next event on the waiting queue, which is now the second part of the request. This causes the 0x00220056 panic because the first part of the request has not yet been processed. Another instance can be induced by write only I/O while the Battery Test was active. This has only been seen on RAID-3 LUNs. Fixed in microcode revision 9.xx. If this panic occurs with the latest revision of microcode, obtain the Unsolicited Event Logs in FE mode from both SPs and the memory dump disk and send them to your HP service representative. 0x00220060 Miscellaneous panic. The microcode might panic with a 0x00220060 under excessive trespass activity coupled with heavy I/O traffic. Fixed in microcode revisions 8.29, 8.61, and 9.xx.
8-80
7DEOH 0LFURFRGH 3DQLF &RGHV 1RW D &RPSOHWH /LVW FRQWG Value 0x00220064 Description Firmware resources exhausted. Under extremely heavy I/O conditions with one or more rebuilds or equalizers in process, the microcode would intermittently panic. Usually this was a result of one or more firmware resources being exhausted because the array was managing a heavy workload. The following causes of the 0x00220064 panics have also been fixed: Binding more than 12 LUNs concurrently or binding during extremely heavy I/O. The microcode would issue a large number of resets due to a hung backend bus while I/O was still active on the remaining backend buses causing timeouts to occur. The microcode has been made more robust in dealing with the shutdown and release of LUNs in support of unit trespass. The microcode has been coded to eliminate internal resource deadlocks between SNiiFFER and normal I/O operations. Resource starvation caused by heavy I/O operations during rebuilds. All known occurrences of this panic has been fixed in microcode revisions 9.xx and later. If this panic occurs obtain a memory dump and Unsolicited Event Logs from both SPs and send them to your HP service representative for failure analysis. 0x00240010 SCSI protocol problems. The microcode panics 0x00A000B0, 0x00240010, and 0x00220050 occurred in SCSI environments that have severe SCSI protocol problems due to improperly working initiators or noisy conditions. Fixed in microcode revisions 8.29, 8.61, and 9.xx. Front end SCSI reset. Caused by a frontend SCSI bus reset during a SCSI write buffer mode 1 command. Fixed in microcode revision 8.20. A SCSI bus reset on the front end while a Mode Select is in progress might intermittently cause the microcode to panic. Fixed in microcode revision 8.20. 0x0026000E 0x0026000F 0x00260022 PROM erase failed. An attempt to erase a FlashROM failed. PROM program failed. An attempt to program a FlashROM failed. GridMgr failure. If a change configuration type request was issued during extremely heavy I/O, GridMgr failed to read the request from the pipe. Fixed in microcode revision 8.20. Bad unit type detected. Executing a SCSI Verify or Write Same commands to a Fast RAID-3 LUN would result in 0x00280002 or 0x00220055 panics. Fixed in microcode revision 9.xx.
0x0024001A
Troubleshooting
0x00280002
8-81
7DEOH 0LFURFRGH 3DQLF &RGHV 1RW D &RPSOHWH /LVW FRQWG Value 0x0028000F Description Heavy I/O with unusual stripe size. Occurred while executing heavy I/O to a RAID-5 LUN with an unusual stripe size setting such as 99. Fixed in microcode revision 9.xx. Binding a RAID-5 LUN containing something other than five disks and a non-standard stripe size could cause this when the host writes to the LUN. Fixed in microcode revision 8.20. Invalid memory sizes. Invalid memory sizes specified in mode page 0x2A could result ina panic instead of rejecting the request. Inaccessible LUN. A power failure, trespass, or SP fault with a high SP cache dirty page count under a heavy I/O load might cause one or more LUNs to become inaccessible. Cycling power did not clear this state. A limited number of data sectors could be unrecoverable. Fixed in microcode revision 7.23. Parity error (Firmware revision greater than 8.00). A SCSI controller chip detected a parity error during a transfer from data RAM. (Reference the 0x00000012 code.) Chip and driver incompatibility. Occasionally, the microcode would panic with a 0x00501003 or 0x00503003 code. This was caused by a known problem with the Symbios 53C810 SCSI processor. The microcode has been modified to handle the condition. Fixed in microcode revision 8.61. The panic is a result of the SCSI chip and the SCSI driver not agreeing on either the slot or ID of the drive. The SP should be replaced. 0x00502001 Parity error (Firmware revision greater than 8.00). A SCSI controller chip detected a parity error during a transfer from data RAM. (Reference the 0x00000012 code.) SCSI processor error. Occasionally the microcode would panic with a 0x00501003 or 0x00503003 code. This was being caused by a known problem with the Symbios 53810 SCSI processor. The microcode has been modified to handle this issue. Fixed in microcode revision 8.61. Parity error (Firmware revision greater than 8.00). A SCSI controller chip detected a parity error during a transfer from data RAM. (Reference the 0x00000012 code.)
0x00300000 0x0040300E
0x00501001
0x00501003
0x00503003
0x0050300B
8-82
7DEOH 0LFURFRGH 3DQLF &RGHV 1RW D &RPSOHWH /LVW FRQWG Value 0x00600000 Description RAID-5 write operation returns incorrect data. This panic could occur in earlier microcode (for example, revision 8.20) when a disk drive in the LUN returned incorrect data to the SP during a RAID-5 write operation. The microcode could create a condition where data written back out to the disk causes more 0x1234560n panics when the sector is accessed again. The panic condition was observed to reoccur either immediately on power-up of the failing SP, or at some point after power-up as the SP conducts a Background Verify on the LUN. This could also happen on a rebuild. SCSI download or PROM flashed. Occurred infrequently during a microcode SCSI download or during the PROM code flash operation. Microcode 9.x5 fixes all known occurrences of this panic. If this panic occurs with the latest release of microcode, obtain the Unsolicited Event Logs in FE mode from both SPs and the memory dump, and send them to your HP service representative for failure analysis. 0x0080007E 0x00800082 0x00800084 Incorrect state reported by peer. The peer SP in the disk array declared that this SP has been removed and must reinitialize before continuing. Firmware revision mismatch. The peer SP in the disk array advised that this SP is running the wrong revision of firmware and must reinitialize before continuing. Controller not configured. This SP should not be present in the current configuration. This occurs if a disk array has been set up for single board CACHing and a second SP is started. Retry stamp panic. On very large no disconnect transfers (>512 blocks) the microcode would panic. Fixed in microcode revision 8.20. SCSI errors. SCSI errors on the host SCSI bus might cause the microcode to panic with a 0x00A00016 or 0x00A00047 code. Fixed in microcode revision 8.20. Register bit reset incorrectly. A flaw on the SEL line of the host SCSI bus would cause the NCR 720 SCSI controller on the SP to invalidate its onboard SSID register. During the validation the microcode examined the register, found a bit reset, and panicked. Fixed in microcode revision 8.20. Bad information passed. Occurred if an SP had just cleared its queue and was responding to a transfer request. These codes are part of the SCSI bus synchronous and wide transfer negotiation handshake. Fixed in microcode revision 8.20. Troubleshooting
0x00800077
0x00A00006 0x00A00016
0x00A0001C
0x00A0002F
8-83
7DEOH 0LFURFRGH 3DQLF &RGHV 1RW D &RPSOHWH /LVW FRQWG Value 0x00A00043 Description I/O SCSI command. Occurred when executing an I/O SCSI command from the host during a SCSI bus reset condition. Fixed in microcode revisions 8.29, 8.61, and 9.xx. SCSI errors. SCSI errors on the host SCSI bus might cause the microcode to panic with a 0x00A00016 or 0x00A00047 code. Fixed in microcode revision 8.20. Bad hardware. Resets the backend SCSI bus indicating a possible hardware problem. Check the SP SCSI I/O adapter, and all cabling connections. SCSI initiator problems. Initiator was not responding. Fixed in microcode revision 8.20. Panics 0x00A000B0, 0x00240010, and 0x00220050 occurred in SCSI environments that had severe SCSI protocol problems due to malfunctioning initiators or noisy conditions. Fixed in microcode revisions 8.29, 8.61, and 9.xx. 0x00A02003 Target mode addressing used with NCR 53C825 SCSI IC. Occurs if a command is issued with target mode addressing enabled with the NCR 53C825 SCSI processor used for the host SCSI interface in the array. revision A of this IC resolves this problem. Microcode revision 8.20 has been modified to not allow target mode addressing to be enabled unless a 53C825 SCSI processor is installed in the array. If running on a Windows NT system and target mode addressing is used, a bound unit 7 might conflict with the controller ID of 7. Under target mode addressing, the LUN stays at 0 and the individual devices (targets) are addressed. Windows NT only allows for eight devices, 0-6 for disks, and 7 for the initiator (SP). If this exists, the target disk 7 will have to be unbound. 0x00E00000 I/O from cache and firmware timing issue. The microcode would occasionally panic with a 0x00E00000/0x00E0000C code during normal operating conditions. The panic was a result of communication problems between the two SPs in a mirrored caching array. Fixed in microcode revision 8.61. Executing I/O exclusively to and from cache for an extended period of time (>5 seconds) could result in a panic 0x00E00000 with extended status code 0x00E0000C. Fixed in microcode revisions 8.29 to 8.61. Panic 0x00E00000 and 0x00E0000D were caused by a firmware related timing issue under heavy I/O activity. Fixed in microcode revisions 8.29, 8.61, and 9.xx. 0x00E0000C Incorrect state reported by peer. (Reference the 0x0080007E code.)
0x00A00047
0x00A00081 0x00A000B0
8-84
7DEOH 0LFURFRGH 3DQLF &RGHV 1RW D &RPSOHWH /LVW FRQWG Value 0x00F20009 Description Uninitialized NovRAM. The contents of the nonvolatile RAM on the SP indicate that the NovRAM does not contain valid information. The SP automatically initializes the NovRAM to a valid state after this error is reported.
Troubleshooting
8-85
Troubleshooting with Grid Manager

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Performance Statistics For Disk Module A2 Description: 2.1 Gbyte SCSI Disk State: ENABLED (Looking from the owning SP) Unit Number (hex): 0 Unit Type: RAID-5 Group (Individual Access Array) Stripe Element Size: 128 Sectors Maximum Rebuild Time: 4 Hours Read Requests: Write Requests: Kbytes Read: Kbytes Written: 4246546 324804 388832 2563443
Average Disk Service Time: 14 ms Stripe Boundary Crossing: 360
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Troubleshooting
8-87
Performance Statistics For Disk Module A2 Description: 2.1 Gbyte SCSI Disk (Looking from the non-owning SP) State: BOUND BUT NOT ASSIGNED Unit Number (hex): 0 Unit Type: RAID-5 Group (Individual Access Array) Stripe Element Size: 128 Sectors Maximum Rebuild Time: 4 Hours Read Requests: Write Requests: Kbytes Read: Kbytes Written: 4246546 324804 388832 2563443
Average Disk Service Time: 14 ms. Stripe Boundary Crossing: 360
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Troubleshooting with SAM

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Disk Devices Hardware Path 52.4.0 52.5.0 52.6.0 8.5 8.5.1 8.6 8.6.0 Use Unused LVM Unused --Unused --Unused Volume Group --vg00 ----------Total Mbytes 2048 1292 645 --39// --/955 Description Seagate ST12400 SCSI Disk Drive HP C24/4 SCSI Disk Drive HP C24/39 SCSI Disk Drive HP C1300 Disk Array Controller HP C1300 LUN (RAID-5 - 3 disks) HP C1300 Disk Array Controller HP C1300 LUN (RAID-5 - 3 disks)
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Troubleshooting
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View Array Status Information Controller Information: [X] [] [] [] [] [] [] [] [] [] A0 A1 A2 A3 A4 B0 B2 B1 B3 B4 G Selected Disk Information: Status: Bound but Unassigned LUN 0 LUN 0 LUN 0 LUN 0 LUN 0 LUN 1 LUN 1 LUN 1 Selected LUN Information: LUN Number: Bind Type: 0 RAID-5 Model Number: 0x1CAD
Firmware Revision: 1.23.0
Number of Disks: 5 Owner: Status: Controller A (Peer) OK
Vendor ID: SEAGATE Product ID: ST1251ON [ OK ] )LJXUH 9LHZ 6WDWXV 6FUHHQ [ Help ]
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SAM - > Disks and File Systems - > Disk Devices - > Actions - > Disk Array Maintenance - > Unbind Confirmation If you unbind this LUN, you will not be able to recover any information which it may contain. Do you want to continue and unbind this LUN? [ Yes ] [ No ] )LJXUH 8QELQG 6FUHHQ
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SAM - > Disks and File Systems - > Disk Devices - > Actions - > Disk Array Maintenance - > Change Caching Parameters... ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, , Change Caching Parameters , ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, , LUN Number:0 , , [X] Enable Write Cache. , , [X] Enable Read Cache , ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, , [ OK ] [ Cancel ] [ Help ] , ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, )LJXUH &DFKH 3DUDPHWHUV 6FUHHQ
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8-95
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SAM - > Disks and File Systems - > Disk Devices - > Actions - > Disk Array Maintenance - > Bind LUN...
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Bind LUN LUN Number: 1 Select between 3 and 16 free disks. [] Bind Type: [RAID-5 ->] [] [] Sectors per Stripe Element: 128 [] [] [ ] Enable Write Cache [] [] [] A0 A1 A2 A3 B0 B1 B3 B4 Used Used Used Used Free Free Free Free
Maximum Rebuild Time: 4 hours
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Troubleshooting
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Disk Devices Hardware Path 52.4.0 52.5.0 52.6.0 8.5 8.6 8.6.0 8.6.1 Use Unused LVM Unused ----Unused Binding Volume Group --vg00 ----------Total Mbytes 2048 1292 645 ----/955 --Description Seagate ST12400 SCSI Disk Drive HP C24/4 SCSI Disk Drive HP C24/35 SCSI Disk Drive HP C1300 Disk Array Controller HP C1300 Disk Array Controller HP C1300 LUN (RAID5 - 5 disks) HP C1300 LUN (RAID1/0 - 4 disks)
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8-102
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newfs /dev/rdsk/cb00dfl1s0 DGC_C2300WDR1_1.9GB
Troubleshooting
8-103
8-104
Removal and Replacement
REMOVAL AND REPLACEMENT
Illustrated Parts Breakdown for the Model 10 Illustrated Parts Breakdown for the Model 20 Model 10/20 Disk Module Removal/Replacement Model 10/20 Fan Pack Removal/Replacement Model 10/20 SP Removal/Replacement Model 10/20 Power Supply Unit Removal/Replacement Model 10/20 BBU Removal/Replacement Model 10/20 SIMM Removal/Replacement Model 10 Deskside Component Removal Model 10 Rackmount Component Removal Model 20 Deskside Component Removal Model 20 Rackmount Component Removal
9-1
Illustrated Parts Breakdown for the Model 10
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9-2
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7DEOH Figure index # 1 2 3 4 5 6 7 8 9 10 N/A N/A N/A N/A N/A N/A N/A N/A
0RGHO 'LVN $UUD\ &( 5HSODFHDEOH 3DUWV VHH )LJXUH New HP part number 005-41327 005-039649 N/A 005-041006 N/A 005-041698 005-041068 113-000552 005-041008 N/A 5063-5396 5063-5398 5063-5393 5063-5394 A3231-60005 A3231-60003 A3231-60004 A3231-60006 Exchange part number A3231-69007 N/A N/A N/A N/A A3231-69008 N/A N/A N/A N/A A3389-69021 A3232-69121 A3666-69021 A3541-69021 A3231-69005 A3231-69103 A3231-69104 A3231-69006 Description Model 10 midplane LED cable External chassis Fan cable Internal AC harness bracket Interconnect PCB (IPCB) Internal synchronous SE SCSI-2 cable On/off switch Power supply AC cable Internal chassis 4-Gbyte disk module 2-Gbyte disk module 4-Gbyte LP disk module 9-Gbyte HH disk module Battery backup unit (BBU) Storage processor (SP) without SIMMs Power supply unit (VSC) Fan pack
9-3
7DEOH N/A
0RGHO 'LVN $UUD\ &( 5HSODFHDEOH 3DUWV VHH )LJXUH FRQWG 5062-9398 A3232-69022 various vendor numbers, including:
MT12D136G-7 MH1M36ADJ-7 HB56D136BR HB56D136BV-7B MH1M36BDJ-7 THM361020ASG-70 MCM36100ASG70 KMM5361000AG KMM5361000BG-7 KMM5361000CG-7 MH1M36BYJ-7 KMM5361003CG-7 KMM5361003BG-7 TM124MBK36B-70 KMM5361203AWG-7 SM5361000WG-7DG
4 Mbyte SIMM
N/A
5062-9399

16 Mbyte SIMM
N/A N/A N/A N/A N/A
008-040801 123-002825 5063-5397 005-041690 005-041691
N/A N/A N/A N/A N/A
Model 10 AC line filter PCB Model 10/20 caster Model 10/20 disk slot filler panel Model 10 rackmount front bezel Model 10 deskside front bezel
9-4
Illustrated Parts Breakdown for the Model 20
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9-5
7DEOH Figure index # 1 2 3 4 5 6 7 8 9 10 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
0RGHO 'LVN $UUD\ &( 5HSODFHDEOH 3DUWV VHH )LJXUH New HP part number 005-42853 005-039649 N/A 005-043512 N/A 113-000634 005-039646 005-039648 005-039645 005-041325 5063-5396 5063-5398 5063-5393 5063-5394 5063-5333 5063-5334 A3232-60005 A3232-60003 A3232-60004 A3232-60006 Exchange part number A3232-69107 N/A N/A N/A N/A N/A N/A N/A N/A N/A A3388-69021 A3232-69121 A3666-69021 A3541-69021 A5132-69021 A5133-69021 A3232-69005 A3232-69103 A3549-69102 A3232-69104 A3232-69006 Description Model 20 midplane LED cable Chassis Internal synchronous SE SCSI-2 cables Internal AC harness bracket On/off switch Power supply AC cable Fan cable SP address cable RIP PCA 4-Gbyte disk module 2-Gbyte disk module 4-Gbyte LP disk module 9-Gbyte HH disk module 9-Gbyte LP disk module 18-Gbyte HH disk module Battery backup unit (BBU) Storage processor (SP) Storage processor (SP620 SCSI SP PCA) Power supply unit (VSC) Fan pack
9-6
7DEOH N/A
0RGHO 'LVN $UUD\ &( 5HSODFHDEOH 3DUWV VHH )LJXUH FRQWG 5062-9398 A3232-69022 various vendor numbers, including:
MT12D136G-7 MH1M36ADJ-7 HB56D136BR HB56D136BV-7B MH1M36BDJ-7 THM361020ASG-70 MCM36100ASG70 KMM5361000AG KMM5361000BG-7 KMM5361000CG-7 MH1M36BYJ-7 KMM5361003CG-7 KMM5361003BG-7 TM124MBK36B-70 KMM5361203AWG-7 SM5361000W-7DG
4 Mbyte SIMM
N/A
5062-9399
A3232-69020 various vendor numbers, including:

16 Mbyte SIMM
008-040535 008-040685 111-001497 123-002825 5063-5397 005-041695 005-041696
DC power distribution cable Address/RS-232 PCA Display orientation jumper Model 10/20 caster Model 10/20 disk slot filler panel Model 20 rackmount front bezel Model 20 deskside front bezel
9-7
Model 10/20 Disk Module Removal/Replacement

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CAUTION
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CAUTION
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9-8
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9-9
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9-10
Model 10/20 Fan Pack Removal/Replacement

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CAUTION
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CAUTION
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9-11
Locking lever
Replace light (amber)
Model 10 fan module

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Model 20 fan module
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9-12
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9-13
Model 10/20 SP Removal/Replacement

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CAUTION
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9-14
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9-15
Before removing, set switch to disable
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9-16
Ejectors
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9-17
After installing, set switch to enable

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9-18
Model 10/20 Power Supply Unit Removal/ Replacement

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9-19
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9-20
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Model 10/20 BBU Removal/Replacement

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CAUTION
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9-21
BBU
Model 10 deskside and rackmount (front view)
BBU
Model 20 deskside and rackmount (rear view) (Shown with the fan packs removed)
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9-22
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9-23
Model 10/20 SIMM Removal/Replacement

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CAUTION
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9-24
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9-25
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9-26
SIMM 4 Socket Edge of SP board
SIMM 3 Socket SIMM 2 Socket Notch
Pin 1 Second Pair of Connectors Memory Modules in First Pair of Connectors SIMM 1 Socket
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9-27
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9-28
Model 10 Deskside Component Removal

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9-29
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9-30
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CAUTION
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9-31
WARNING
D 5HPRYH WKH ZKHHO EDVH L 5HPRYH WKH UHWDLQLQJ VFUHZV IURP WKH IURQW RI WKH ZKHHO EDVH LL 6OLGH ZKHHO EDVH LQFK WRZDUG EDFN DQG UHPRYH 5HPRYH WKH LQQHU PHWDO FRYHU VFUHZV )LJXUH 5HPRYH WKH LQQHU FKDVVLV D 5HPRYH WKH VL[ UHWDLQLQJ VFUHZV IURP WKH WRS )LJXUH E /D\ WKH FKDVVLV RQ WKH FRYHUHG VLGH F 5HPRYH WKH VHYHQ UHWDLQLQJ VFUHZV IURP WKH ERWWRP )LJXUH G 'LVFRQQHFW WKH /(' FDEOH IURP WKH PLGSODQH H /LIW WKH LQQHU FKDVVLV XS DQG RXW RI WKH V\VWHP L 5RWDWH XSZDUG WKH UHDU RI WKH LQQHU FKDVVLV DERXW LQFKHV LL /LIW XS DQG RXW 5HPRYH WKH PLGSODQH 7KH PLGSODQH LV SDUW RI WKH LQQHU FKDVVLV D 5HPRYH UHWDLQLQJ VFUHZV DQG UHPRYH WKH PLGSODQH 3&$ IURP WKH LQQHU FKDVVLV Note 7R LQVWDOO WKH LQQHU FKDVVLV LQ WKH V\VWHP OLIW LW RYHU WKH OLS DW WKH UHDU RI WKH V\VWHP
9-32
)LJXUH 5HPRYLQJ WKH ,QQHU 0HWDO &RYHU
9-33
)LJXUH 5HPRYLQJ WKH ,QQHU &KDVVLV
9-34
,QWHUFRQQHFW 3ULQWHG &LUFXLW %RDUG ,3&% )LJXUH

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
CAUTION
)ROORZ (6' SURFHGXUHV ZKHQ UHPRYLQJ WKH ,3&%
9-35
)LJXUH 5HPRYLQJ WKH ,3&%
9-36
/('V/(' &DEOH )LJXUH

3RZHU RII WKH GLVN DUUD\ DQG GLVFRQQHFW DOO FDEOHV 7KH IDQV FRQWLQXH WR UXQ IRU D IHZ VHFRQGV 5HPRYH WKH RXWHU FRYHUV )LJXUH 5HPRYH WKH LQQHU PHWDO FRYHU VFUHZV )LJXUH /LIW WKH /(' FDEOH RXW RI WKH FDEOH UHWDLQHU 7KH /('V DUH VROGHUHG WR WKH IURQW RI WKH FDEOH 8QSOXJ WKH /(' FDEOH IURP WKH PLGSODQH 3XVK WKH /(' FDEOH IRUZDUG RXW RI WKH EUDFNHW 6HH DUURZ LQ )LJXUH Note 7KH JUHHQ /(' LV RQ WKH WRS DQG WKH ZKLWH /(' LV RQ WKH ERWWRP RQ D GHVNVLGH PRGHO 2Q D UDFNPRXQW PRGHO WKH JUHHQ /(' LV RQ WKH OHIW DQG WKH ZKLWH /(' LV RQ WKH ULJKW
5HPRYH WKH LQGLYLGXDO /(' EH]HOV 7KH EH]HOV DUH NH\HG ZLWK WDEV WKDW ILW LQWR JURRYHV LQ WKH /(' ERGLHV 6HH DUURZ LQ )LJXUH 7KUHDG WKH /(' FDEOH EDFN WKURXJK WKH VKHHW PHWDO RSHQLQJ 6HH DUURZ LQ )LJXUH 5HPRYH WKH /('V/(' FDEOH E\ OLIWLQJ XS DQG RXW WKURXJK WKH WRS RI WKH EUDFNHW 6HH DUURZ LQ )LJXUH
9-37
2
LED Bezels
LEDs
LED Bracket
LED Cable LED Cable Connector
Midplane Connector
)LJXUH 5HPRYLQJ WKH /('V/(' &DEOH
9-38
)DQ &DEOH )LJXUH

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
9-39
8QSOXJ WKH IDQ FDEOH IURP WKH PLGSODQH /LIW WKH FDEOH RXW RI WKH FDEOH UHWDLQHUV 5HPRYH WKH FDEOH IURP WKH FKDVVLV Note 7KH FDEOH LV NH\HG E\ D UHG VWULSH ORFDWHG DORQJ WKH ERWWRP RI WKH FDEOH DW WKH PLGSODQH FRQQHFWRU DQG DV WKH FDEOH LV URXWHG WKURXJK WKH FKDVVLV 7KH UHG VWULSH LV SRVLWLRQHG WR WKH RXWVLGH RI WKH FKDVVLV DW WKH IDQ SDFN :KHQ LQVWDOOLQJ WKH IDQ FDEOH LQ WKH FKDVVLV FRQQHFW WKH IDQ HQG ILUVW VR WKH UHG VWULSH IDFHV WR WKH RXWVLGH RI WKH GLVN DUUD\ DQG WKH SOXJ IDFHV GRZQZDUG 7KH IDQ FDEOH PXVW EH LQ WKH FDEOH UHWDLQHUV DQG PXVW OLH IODW RU WKH 63 FDQQRW EH LQVWDOOHG RQ WKDW VLGH
)LJXUH 5HPRYLQJ WKH )DQ &DEOH
9-40
6&6, &DEOHV )LJXUH

3RZHU RII WKH GLVN DUUD\ DQG GLVFRQQHFW DOO FDEOHV 7KH IDQV FRQWLQXH WR UXQ IRU D IHZ VHFRQGV $FFHVV WKH UHDU RI WKH GLVN DUUD\ 8VH D VPDOO VFUHZGULYHU WR UHPRYH WZR VFUHZV DQG OLIW WKH H[WHUQDO 6&6, FRQQHFWRU DQG FDEOH DZD\ IURP WKH ,3&% EXONKHDG 5HPRYH WKH WZR UHWDLQLQJ VFUHZV VHFXULQJ WKH ,3&% WR WKH FKDVVLV )LJXUH 3XOO ERWK HMHFWRUV XQWLO WKH\ XQORFN DQG WKH ,3&% VWDUWV RXW RI WKH FKDVVLV 3XOO WKH ,3&% RXW RI WKH FKDVVLV PDNLQJ VXUH QRW WR WRXFK DQ\ HOHFWURQLF FRPSRQHQWV RU FLUFXLWV )LJXUH
CAUTION
5HPRYH WKH 6&6, FDEOHV D 3XOO WKHP IURP WKHLU FRQQHFWRUV
9-41
SCSI cables
IPCB
External SCSI connectors
Retaining screws
)LJXUH 5HPRYLQJ WKH 6&6, &DEOHV
9-42
,QWHUQDO $& +DUQHVV )LJXUH DQG )LJXUH

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
9-43
'LVFRQQHFW WKH DVVRFLDWHG VSDGHOXJ ZLUHV RQH JUHHQ QHXWUDO ZLUH DQG UHPRYH WKH $& FDEOH
)LJXUH 5HPRYLQJ WKH $& +DUQHVV %UDFNHW
9-44
)LJXUH 5HPRYLQJ WKH $& +DUQHVV 3OXJV
9-45
2Q2II 6ZLWFK )LJXUH

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
9-46
Note
7KH RQRII VZLWFK LV DWWDFKHG WR WKH LQQHU FKDVVLV
5HPRYH WKH IRXU VSDGHOXJ ZLUHV IURP WKH EDFN RI WKH VZLWFK 8VH D IODWEODGH VFUHZGULYHU WR SUHVV GRZQ RQ WKH UHWDLQLQJ FOLSV :RUN WKH VZLWFK EDFN DQG IRUWK WR ORRVHQ
)LJXUH 5HPRYLQJ WKH 2Q2II 6ZLWFK
9-47
$& /LQH )LOWHU )LJXUH

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
9-48
'LVFRQQHFW DOO VSDGHOXJ ZLUHV RQ WKH $& OLQH ILOWHU 3&$ 5HPRYH WKUHH VFUHZV DQG OLIW WKH $& OLQH ILOWHU 3&$ DZD\ IURP WKH PRXQWLQJ VWXGV
)LJXUH 5HPRYLQJ WKH $& )LOWHU 0RGHO
9-49
Model 10 Rackmount Component Removal

5HPRYH WKH $UUD\ IURP WKH 5DFN )LJXUH
CAUTION
)RU WKHVH SURFHGXUHV WKH GLVN DUUD\ PXVW EH SRZHUHG RII DQG XQSOXJJHG $OVR LW LV UHFRPPHQGHG WKDW (6' SURFHGXUHV EH IROORZHG 8VH (6' NLW 31
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
9-50
0RGHO 5DFNPRXQW &RPSRQHQW 5HPRYDO
WARNING
)LJXUH 5HPRYLQJ WKH $UUD\ IURP WKH 5DFN
9-51
0LGSODQH )LJXUH DQG )LJXUH

Note )RU WKHVH SURFHGXUHV WKH GLVN DUUD\ PXVW EH SRZHUHG RII DQG XQSOXJJHG $OVR LW LV UHFRPPHQGHG WKDW (6' SURFHGXUHV EH IROORZHG 8VH (6' NLW 31
3RZHU RII WKH GLVN DUUD\ DQG GLVFRQQHFW DOO FDEOHV 7KH IDQV FRQWLQXH WR UXQ IRU D IHZ VHFRQGV $FFHVV WKH UHDU RI WKH GLVN DUUD\ 5HPRYH WKH IROORZLQJ D )DQ SDFN )LJXUH E 63V RU ILOOHUV )LJXUH F 3RZHU VXSSOLHV RU ILOOHUV )LJXUH G )URQW SDQHO )LJXUH H %%8 ORFDWHG LQ WKH ORZHU IURQW E\ SUHVVLQJ LQ RQ WKH WZR WDEV DW WKH VLGHV RI WKH XQLW )LJXUH I $OO GLVN PRGXOHV )LJXUH %H VXUH WR ODEHO WKH GLVN PRGXOHV DV WKH\ DUH UHPRYHG IURP WKH GLVN DUUD\ 5HPRYH WKH IRXU UHWDLQLQJ VFUHZV )LJXUH WARNING The disk array is very heavy. Use extreme care when moving or lifting it. At least two persons are needed to lift a disk array.
5HPRYH WKH HPSW\ FKDVVLV IURP WKH UDFN )LJXUH
9-52
5HPRYH VFUHZV DQG UHPRYH WKH WRS SDQHO RI WKH FKDVVLV )LJXUH 5HPRYH WKH LQQHU FKDVVLV )LJXUH D 5HPRYH WKH UHWDLQLQJ VFUHZV IURP HDFK VLGH RI WKH FKDVVLV VL[ RQ RQH VLGH VHYHQ RQ WKH RWKHU E 'LVFRQQHFW WKH /(' FDEOH IURP WKH PLGSODQH F /LIW WKH LQQHU FKDVVLV RXW RI WKH GLVN DUUD\ 5HPRYH WKH PLGSODQH E\ UHPRYLQJ VFUHZV WKHQ UHPRYH WKH PLGSODQH 3&$ IURP WKH LQQHU FKDVVLV Note 7KH PLGSODQH LV SDUW RI WKH LQQHU FKDVVLV 7R LQVWDOO WKH LQQHU FKDVVLV LQ WKH V\VWHP OLIW LW RYHU WKH OLS DW WKH UHDU RI WKH V\VWHP
)LJXUH 5HPRYLQJ WKH 7RS 3DQHO
9-53
)LJXUH 5HPRYLQJ WKH ,QQHU &KDVVLV
9-54
,QWHUFRQQHFW 3ULQWHG &LUFXLW %RDUG ,3&% )LJXUH

3RZHU RII WKH GLVN DUUD\ DQG GLVFRQQHFW DOO FDEOHV 7KH IDQV FRQWLQXH WR UXQ IRU D IHZ VHFRQGV $FFHVV WKH UHDU RI WKH GLVN DUUD\ 5HPRYH WKH WZR VFUHZV WKDW VHFXUH WKH ,3&% WR WKH FKDVVLV )LJXUH 3XOO ERWK HMHFWRUV XQWLO WKH\ XQORFN DQG WKH ,3&% VWDUWV RXW RI WKH FKDVVLV 3XOO WKH ,3&% RXW RI WKH FKDVVLV PDNLQJ VXUH QRW WR WRXFK DQ\ HOHFWURQLF FRPSRQHQWV RU FLUFXLWV
CAUTION
)RU HDFK 6&6, FDEOH XVLQJ D VPDOO VFUHZGULYHU D 5HPRYH WZR VFUHZV DQG OLIW WKH 6&6, FRQQHFWRU DQG FDEOH DZD\ IURP WKH ,3&% EXONKHDG E 8QSOXJ WKH 6&6, FRQQHFWRU DWWDFKLQJ WKH FDEOH WR WKH ,3&%
9-55
)LJXUH 5HPRYLQJ WKH ,3&%
9-56

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he disk array is very heavy. Use extreme care when moving or lifting it. At least two persons are needed to lift a disk array.
5HPRYH WKH HPSW\ FKDVVLV IURP WKH UDFN )LJXUH 5HPRYH VFUHZV DQG UHPRYH WKH WRS SDQHO RI WKH FKDVVLV )LJXUH /LIW WKH /(' FDEOH RXW RI WKH FDEOH UHWDLQHU 7KH /('V DUH VROGHUHG WR WKH IURQW RI WKH FDEOH
9-57
8QSOXJ WKH /(' FDEOH IURP WKH PLGSODQH 3XVK WKH /(' FDEOH IRUZDUG RXW RI WKH EUDFNHW 6HH DUURZ LQ )LJXUH Note 7KH JUHHQ /(' LV RQ WKH WRS DQG WKH ZKLWH /(' LV RQ WKH ERWWRP RQ D GHVNVLGH PRGHO 2Q D UDFNPRXQW PRGHO WKH JUHHQ /(' LV RQ WKH OHIW DQG WKH ZKLWH /(' LQ RQ WKH ULJKW
5HPRYH WKH LQGLYLGXDO /(' EH]HOV 7KH EH]HOV DUH NH\HG ZLWK WDEV WKDW ILW LQWR JURRYHV LQ WKH /(' ERGLHV 6HH DUURZ LQ )LJXUH 7KUHDG WKH /(' FDEOH EDFN WKURXJK WKH VKHHW PHWDO RSHQLQJ 6HH DUURZ LQ )LJXUH 5HPRYH WKH /('/(' FDEOH E\ OLIWLQJ XS DQG RXW WKURXJK WKH WRS RI WKH EUDFNHW 6HH DUURZ LQ )LJXUH
2
LED Bezels
LEDs
LED Bracket
Midplane Connector
9-58
)DQ &DEOH )LJXUH

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he disk array is very heavy. Use extreme care when moving or lifting it. At least two persons are needed to lift a disk array.
5HPRYH WKH HPSW\ FKDVVLV IURP WKH UDFN )LJXUH 5HPRYH VFUHZV DQG UHPRYH WKH WRS SDQHO RI WKH FKDVVLV )LJXUH
9-59
5HPRYH WKH LQQHU FKDVVLV )LJXUH D 5HPRYH WKH UHWDLQLQJ VFUHZV IURP HDFK VLGH RI WKH FKDVVLV VL[ RQ RQH VLGH VHYHQ RQ WKH RWKHU E 'LVFRQQHFW WKH /(' FDEOH IURP WKH PLGSODQH F /LIW WKH LQQHU FKDVVLV XS DQG RXW RI WKH V\VWHP L 5RWDWH XSZDUG WKH UHDU RI WKH LQQHU FKDVVLV DERXW LQFKHV LL /LIW XS DQG RXW 8QSOXJ WKH IDQ FDEOH /LIW WKH FDEOH RXW RI WKH FDEOH UHWDLQHUV /LIW WKH FDEOH RXW RI WKH FKDVVLV Note 7KH FDEOH LV NH\HG E\ D UHG VWULSH ORFDWHG DW WKH ERWWRP RI WKH FDEOH DW WKH PLGSODQH FRQQHFWRU DQG DV WKH FDEOH LV URXWHG WKURXJK WKH FKDVVLV 7KH UHG VWULSH LV SRVLWLRQHG WR WKH RXWVLGH RI WKH FKDVVLV DW WKH IDQ SDFN :KHQ LQVWDOOLQJ WKH IDQ FDEOH LQ WKH FKDVVLV FRQQHFW WKH IDQ HQG ILUVW VR WKH UHG VWULSH IDFHV WR WKH RXWVLGH RI WKH V\VWHP DQG WKH SOXJ IDFHV GRZQZDUG 7KH IDQ FDEOH PXVW EH LQ WKH FDEOH UHWDLQHUV DQG OLH IODW RU WKH 63 FDQQRW EH LQVWDOOHG RQ WKDW VLGH
9-60
9-61
6&6, &DEOHV )LJXUH

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5HPRYH WKH 6&6, FDEOHV DQG SXOO WKHP IURP WKHLU FRQQHFWRUV
SCSI cables
IPCB
External SCSI connectors
Retaining screws
)LJXUH 5HPRYLQJ WKH 6&6, &DEOHV
9-62

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9-63
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9-64
9-65
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9-66
Note
7KH RQRII VZLWFK LV DWWDFKHG WR WKH LQQHU FKDVVLV
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9-67
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9-68
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9-69
Model 20 Deskside Component Removal

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9-70
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9-71
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9-72
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9-73
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9-74
5,3 3&$ )LJXUH

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9-75

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9-76
2
LED Bezels
LEDs
LED Bracket
Midplane Connector
9-77
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9-78
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9-79
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9-80
9-81
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9-82
)LJXUH 5HPRYLQJ WKH $GGUHVV DQG 6&6, &DEOH
9-83

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9-84
CAUTION
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9-85
9-86
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9-87
Model 20 Rackmount Component Removal

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CAUTION
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9-88
WARNING
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9-89
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9-90
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9-91
Note
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9-92
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9-93
5,3 3&$ )LJXUH

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9-94
9-95

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9-96
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LED Bezels
LEDs
LED Bracket
Midplane Connector
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G-6
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3 Configuration, HP 9000 Series 700

4 Configuration, HP 9000 Series 800

5 Configuration, HP3000 Series 900

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7 Host Utilities and Diagnostics

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Model Rackmount model 10 Deskside model 10 Rackmount model 20 Deskside model 20

Height 26.7 cm (10.5 inches)

Width 48.3 cm (19.0 inches)

Depth 76.2 cm (30.0 inches)

62.9 cm (24.8 inches)

26.7 cm (10.5 inches)

76.2 cm (30.0 inches)

35.6 cm (14.0 inches)

48.3 cm (19.0 inches)

76.2 cm (30 inches)

62.9 cm (24.8 inches)

35.6 cm (14.0 inches)

76.2 cm (30 inches)

Chassis with 5 disks, 1 SP, 1 power supply: 56.3 kg (125.0 lbs)

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Model Model 10 Model 20

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Model Model 10 Model 20

Sound Power 59 dBA 64 dBA

Sound Pressure (Operators Position) 46 dBA 48 dBA

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A3232-69020 numerous vendor numbers, including:

N/A N/A N/A N/A N/A

005-040801 123-002825 5063-5397 005-041690 005-041691

N/A N/A N/A N/A N/A

Replaceable Parts Model 20

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A3232-69020 numerous vendor numbers, including:

N/A N/A N/A N/A N/A N/A N/A

005-040535 005-040685 111-001497 123-002825 5063-5397 005-041695 005-041696

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Hewlett-Packard Software License Terms

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