A TRAINING PROJECT REPORT

ON
STUDY OF CUSTOMER SATISFACTION AT RELIANCE WORLD SUBMITTED IN PARTIAL FULFILLMENT FOR THE DEGREE OF

BACHELOR OF BUSINESS ADMINISTRATION

(2010-2013)
SUBMITTED BY LOKESH KUMAR ROLL NO 9014508
Submitted to Miss Pooja Chauhan (Faculty, BBA)

BHAGWATI INSTITUTE OF MANAGEMENT AND TECHNOLOGY

DECLARATION I LOKESH KUMAR hereby declare that the Project titled STUDY OF CUSTOMER SATISFACTION AT RELIANCE WORLD is an Original piece of work. It has been submitted in partial fulfillment for the Award of the Bachelor of Business Administration.

Date:

Place: Meerut

ACKNOWLEDGEMENT

I take the opportunity to express our gratitude to all the concerned people who have directly or indirectly contributed towards completion of this project. I extend my sincere gratitude towards Mr. Anil Sharma at iffco for providing the opportunity and resources to work on this project. I am extremely grateful to Miss Pooja Chauhan, my mentor for his guidance and invaluable advice during the projects. At Last I would like to thanks my parents and friends for their support.