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AIRTEL SWAP AND KYC

Country: Nigeria
Updated till: 6/13/2013
Distribution list To: Olusegun Ogunmefun; Abraham Onyemari

Swap and KYC Tracker - Click Here

Updated by: Lagos KYC Team


Reviewed by: Lagos KYC Team

Dealer Swaps - Zones


Dealer Swaps - States
Swaps By All Channels

2013 - Airtel CSD - KYC | For Internal Circulation On

AP AND KYC TRACKER - MAY

YC Tracker - Click Here

er Swaps - Zones

er Swaps - States
By All Channels

l CSD - KYC | For Internal Circulation Only

HOME

6/14/2013

Dates

Airtel Nigeria - KYC AND SWA

1-May

2-May

3-May

4-May

5-May

6-May

7-May

8-May

Wed

Thu

Fri

Sat

Sun

Mon

Tue

Wed

48795

46833

32,201

15,091

50,584

52,733

51,451

Week Day
KYC Daily Sync Count

34,739

Average Syncs

43,182

Dealer Daily Swaps


Requested

1,900

2,609

2,603

1,857

329

1,604

3,172

2,812

Done

1,335

1,900

2,038

1,444

244

1,214

2,260

2,036

Failed

565

709

565

413

85

390

912

776

Rejected

SWAPS

WEEK 1

Channels

Requested

Done

Shops

4,993

Call Centre

7,481

WEEK 2

Refused

% Done

% Refused

Requested

Done

4,790

203

6,222

1,259

Refused

96%

4%

5,303

5,111

192

83%

17%

8,204

6,974

1,230

Swap Team

1168

833

335

71%

29%

1381

1099

282

Dealers

14074

10435

3639

74%

26%

15454

11106

4348

Customer Operation

1722

1722

100%

0%

1917

1917

382
29,820

263
24,265

119
5,555

69%
81%

31%
19%

806
33,065

680
26,887

126
6,178

DHD
Total

Daily KYC Sync Count May 2013

Thu

Wed

Tue

Mon

Sun

Sat

Fri

Thu

Wed

Tue

Mon

Sun

Sat

Fri

Thu

Wed

Tue

Mon

Sun

Sat

Fri

Thu

Wed

70,000
60,000
50,000
40,000
30,000
20,000
10,000
-

1- 2- 3- 4- 5- 6- 7- 8- 9- 10- 11- 12- 13- 14- 15- 16- 17- 18- 19- 20- 21- 22- 23May May May May May May May May May May May May May May May May May May May May May May May

2012 - Airtel CSD - KYC | For Internal Circulation Only

SWAPS
Channels

WEEK 4
Requested

Done

Refused

% Done

% Refused

Shops

4,720

4,605

115

98%

2%

Call Centre

9,391

7,689

1,702

82%

18%

Swap Team

1065

809

256

76%

24%

Dealers

21708

15325

6383

71%

29%

Customer Operation

1358

1358

100%

0%

DHD

2301

2212

89

96%

4%

Total

40,543

31,998

8,545

79%

21%

C AND SWAP TRACKER


9-May

10-May

11-May

12-May

13-May

14-May

15-May

16-May

17-May

18-May

Thu

Fri

Sat

Sun

Mon

Tue

Wed

Thu

Fri

Sat

52,586

47,236

33,482

13,346

49,009

60,358

51,260

47,535

56,029

38,689

2,656

2,456

1,353

368

2,513

3,296

2,763

2,621

2,306

1,506

1,856

1,751

964

229

1,836

2,434

1,848

1,738

1,696

1,114

800

705

389

139

677

862

915

883

610

392

WEEK 2

WEEK 3
% Done

% Refused

Requested

Done

96%

4%

5,051

85%

15%

5,162

80%

20%

1,037

72%

28%

14,493

WEEK 4

Refused

% Done

% Refused

Requested

Done

4,829

222

3,956

1,206

814
10,326

Refused

96%

4%

4,720

4,605

115

77%

23%

9,391

7,689

1,702

223

78%

22%

1065

809

256

4,167

71%

29%

21708

15325

6383

100%

0%

670

670

100%

0%

1358

1358

84%
81%

16%
19%

1,264
27,677

1,126
21,721

138
5,956

89%
78%

11%
22%

2301
40,543

2212
31,998

89
8,545

Daily Dealer Swap Count M


3,000
2,500
2,000
1,500
1,000
-

Fri

Thu

Wed

Tue

Mon

Sun

Sat

Fri

Thu

500
Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed

23- 24- 25- 26- 27- 28- 29- 30- 31May May May May May May May May May

1- 2- 3- 4- 5- 6- 7- 8- 9- 10- 11- 12- 13- 14- 15May May May May May May May May May May May May May May May May

- KYC | For Internal Circulation Only

MTD
Requested

Done

Refused

% Done

% Refused

20,067

19,335

732

96%

4%

30,238

24,841

5,397

82%

18%

4,651

3,555

1,096

76%

24%

65,729

47,192

18,537

72%

28%

5,667

5,667

100%

0%

4,753

4,281

472

90%

10%

131,105

104,871

26,234

80%

20%

19-May

20-May

21-May

22-May

23-May

24-May

25-May

26-May

27-May

28-May

Sun

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Mon

Tue

16,468

42,970

52,913

46,585

54,485

48,645

28,465

13,889

52,053

43,248

327

2,004

2,966

2,406

2,204

2,509

1,491

333

2,648

2,026

241

1,498

2,191

1,735

1,589

1,860

1,139

241

1,950

1,419

86

506

775

671

615

649

352

92

698

607

WEEK 4

MTD
% Done

% Refused

Requested

Done

Refused

% Done

98%

2%

20,067

19,335

732

96%

4%

82%

18%

30,238

24,841

5,397

82%

18%

76%

24%

4,651

3,555

1,096

76%

24%

71%

29%

65,729

47,192

18,537

72%

28%

100%

0%

5,667

5,667

100%

0%

96%
79%

4%
21%

4,753
131,105

4,281
104,871

472
26,234

90%
80%

10%
20%

er Swap Count May 2013

Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri
15- 16- 17- 18- 19- 20- 21- 22- 23- 24- 25- 26- 27- 28- 29- 30- 31May May May May May May May May May May May May May May May May May

% Refused

29-May

30-May

31-May

Wed

Thu

Fri

45,286

54,842

56,825

1,778

3,127

3,186

1,134

2,030

2,228

644

1,097

958

HOME
Values
Zone
#N/A

RequestedOn
NA

_Failed_

_% Succesful_

_%Failed_

0%

100%

5/1/2013

664

263

72%

28%

5/2/2013

851

290

75%

25%

5/3/2013

910

267

77%

23%

5/4/2013

608

166

79%

21%

5/5/2013

140

43

77%

23%

5/6/2013

356

114

76%

24%

5/7/2013

787

317

71%

29%

5/8/2013

861

345

71%

29%

5/9/2013

738

328

69%

31%

5/10/2013

730

278

72%

28%

5/11/2013

461

188

71%

29%

5/12/2013

117

65

64%

36%

5/13/2013

704

267

73%

27%

5/14/2013

1017

367

73%

27%

5/15/2013

807

402

67%

33%

5/16/2013

670

381

64%

36%

5/17/2013

530

217

71%

29%

5/18/2013

283

111

72%

28%

5/19/2013

70

29

71%

29%

5/20/2013

264

108

71%

29%

5/21/2013

374

154

71%

29%

5/22/2013

367

191

66%

34%

5/23/2013

462

188

71%

29%

5/24/2013

706

269

72%

28%

5/25/2013

526

146

78%

22%

5/26/2013

116

46

72%

28%

5/27/2013

663

236

74%

26%

5/28/2013

533

239

69%

31%

5/29/2013

502

274

65%

35%

5/30/2013

1576

821

66%

34%

5/31/2013

953

425

69%

31%

18346

7536

71%

29%

5/1/2013

122

33

79%

21%

5/2/2013

441

135

77%

23%

5/3/2013

458

91

83%

17%

5/4/2013

282

61

82%

18%

5/5/2013

13

59%

41%

5/6/2013

359

102

78%

22%

5/7/2013

538

165

77%

23%

#N/A Total
LM

_Succesful_

LM

5/8/2013

386

108

78%

22%

5/9/2013

390

114

77%

23%

5/10/2013

304

107

74%

26%

5/11/2013

131

45

74%

26%

5/12/2013

17

85%

15%

5/13/2013

384

122

76%

24%

5/14/2013

482

146

77%

23%

5/15/2013

371

136

73%

27%

5/16/2013

348

158

69%

31%

5/17/2013

486

136

78%

22%

5/18/2013

379

115

77%

23%

5/19/2013

76

23

77%

23%

5/20/2013

600

175

77%

23%

5/21/2013

947

282

77%

23%

5/22/2013

626

205

75%

25%

5/23/2013

426

131

76%

24%

5/24/2013

413

108

79%

21%

5/25/2013

218

41

84%

16%

5/26/2013

30

97%

3%

5/27/2013

481

147

77%

23%

5/28/2013

363

118

75%

25%

5/29/2013

153

70

69%

31%

5/30/2013

878

366

71%

29%

5/31/2013

451

143

76%

24%

11553

3596

76%

24%

5/1/2013

97

25

80%

20%

5/2/2013

199

59

77%

23%

5/3/2013

182

36

83%

17%

5/4/2013

129

27

83%

17%

5/5/2013

11

79%

21%

5/6/2013

169

48

78%

22%

5/7/2013

373

103

78%

22%

5/8/2013

275

74

79%

21%

LM Total
LN

5/9/2013

300

91

77%

23%

5/10/2013

237

69

77%

23%

5/11/2013

75

14

84%

16%

5/12/2013

24

80%

20%

5/13/2013

260

65

80%

20%

5/14/2013

311

99

76%

24%

5/15/2013

250

101

71%

29%

5/16/2013

265

88

75%

25%

5/17/2013

252

67

79%

21%

5/18/2013

140

40

78%

22%

5/19/2013

13

76%

24%

5/20/2013

226

51

82%

18%

5/21/2013

380

97

80%

20%

5/22/2013

259

59

81%

19%

5/23/2013

275

66

81%

19%

5/24/2013

351

103

77%

23%

5/25/2013

110

40

73%

27%

5/26/2013

18

78%

22%

5/27/2013

333

90

79%

21%

5/28/2013

244

86

74%

26%

5/29/2013

148

86

63%

37%

5/30/2013

568

310

65%

35%

5/31/2013

329

109

75%

25%

LN Total
NN

6803

2121

76%

24%

5/1/2013

134

62

68%

32%

5/2/2013

114

65

64%

36%

5/3/2013

130

34

79%

21%

5/4/2013

100

36

74%

26%

5/5/2013

23

72%

28%

5/6/2013

93

28

77%

23%

5/7/2013

149

89

63%

37%

5/8/2013

135

58

70%

30%

5/9/2013

100

62

62%

38%

5/10/2013

111

48

70%

30%

5/11/2013

75

31

71%

29%

5/12/2013

27

16

63%

37%

5/13/2013

133

55

71%

29%

5/14/2013

149

57

72%

28%

5/15/2013

117

66

64%

36%

5/16/2013

125

60

68%

32%

5/17/2013

134

57

70%

30%

5/18/2013

74

32

70%

30%

5/19/2013

23

79%

21%

5/20/2013

103

37

74%

26%

5/21/2013

141

66

68%

32%

5/22/2013

155

68

70%

30%

5/23/2013

96

61

61%

39%

5/24/2013

114

42

73%

27%

5/25/2013

92

38

71%

29%

5/26/2013

23

12

66%

34%

5/27/2013

146

51

74%

26%

5/28/2013

82

39

68%

32%

5/29/2013

79

61

56%

44%

5/30/2013

303

138

69%

31%

5/31/2013

147

80

65%

35%

NN Total
NE

3427

1564

69%

31%

5/1/2013

124

75

62%

38%

5/2/2013

100

62

62%

38%

5/3/2013

113

47

71%

29%

5/4/2013

108

41

72%

28%

5/5/2013

45

14

76%

24%

5/6/2013

69

22

76%

24%

5/7/2013

160

97

62%

38%

5/8/2013

153

72

68%

32%

5/9/2013

111

72

61%

39%

5/10/2013

126

63

67%

33%

5/11/2013

80

52

61%

39%

5/12/2013

22

28

44%

56%

5/13/2013

117

50

70%

30%

5/14/2013

161

63

72%

28%

5/15/2013

87

79

52%

48%

5/16/2013

70

42

63%

38%

5/17/2013

81

30

73%

27%

5/18/2013

89

24

79%

21%

5/19/2013

21

10

68%

32%

5/20/2013

77

31

71%

29%

5/21/2013

86

46

65%

35%

5/22/2013

89

49

64%

36%

5/23/2013

109

53

67%

33%

5/24/2013

65

34

66%

34%

5/25/2013

51

33

61%

39%

5/26/2013

30

18

63%

38%

5/27/2013

72

24

75%

25%

5/28/2013

38

25

60%

40%

5/29/2013

56

31

64%

36%

5/30/2013

170

80

68%

32%

5/31/2013

48

34

59%

41%

2728

1401

66%

34%

5/1/2013

93

53

64%

36%

5/2/2013

52

33

61%

39%

5/3/2013

114

40

74%

26%

5/4/2013

75

30

71%

29%

5/5/2013

50%

50%

5/6/2013

73

32

70%

30%

5/7/2013

108

50

68%

32%

5/8/2013

113

53

68%

32%

5/9/2013

117

52

69%

31%

5/10/2013

89

63

59%

41%

5/11/2013

72

28

72%

28%

NE Total
NW

5/12/2013

50%

50%

5/13/2013

130

64

67%

33%

5/14/2013

120

46

72%

28%

5/15/2013

93

54

63%

37%

5/16/2013

111

64

63%

37%

5/17/2013

107

49

69%

31%

5/18/2013

46

24

66%

34%

5/19/2013

21

72%

28%

5/20/2013

105

55

66%

34%

5/21/2013

84

47

64%

36%

5/22/2013

107

32

77%

23%

5/23/2013

87

47

65%

35%

5/24/2013

77

36

68%

32%

5/25/2013

41

21

66%

34%

5/26/2013

11

65%

35%

5/27/2013

123

61

67%

33%

5/28/2013

70

46

60%

40%

5/29/2013

59

33

64%

36%

5/30/2013

200

117

63%

37%

5/31/2013

114

64

64%

36%

2626

1322

67%

33%

5/1/2013

43

21

67%

33%

5/2/2013

59

28

68%

32%

5/3/2013

51

26

66%

34%

5/4/2013

46

21

69%

31%

5/5/2013

100%

0%

5/6/2013

28

15

65%

35%

5/7/2013

64

38

63%

37%

5/8/2013

35

28

56%

44%

5/9/2013

45

31

59%

41%

5/10/2013

54

34

61%

39%

5/11/2013

36

14

72%

28%

5/12/2013

33%

67%

5/13/2013

48

28

63%

37%

5/14/2013

71

30

70%

30%

5/15/2013

46

34

58%

43%

5/16/2013

61

35

64%

36%

5/17/2013

48

26

65%

35%

5/18/2013

25

15

63%

38%

5/19/2013

60%

40%

5/20/2013

30

13

70%

30%

5/21/2013

73

30

71%

29%

5/22/2013

38

20

66%

34%

5/23/2013

39

21

65%

35%

NW Total
NC

5/24/2013

43

26

62%

38%

5/25/2013

29

17

63%

37%

5/26/2013

60%

40%

5/27/2013

43

37

54%

46%

5/28/2013

30

23

57%

43%

5/29/2013

40

37

52%

48%

5/30/2013

80

67

54%

46%

5/31/2013

50

35

59%

41%

1271

762

63%

37%

5/1/2013

17

65%

35%

5/2/2013

33

12

73%

27%

5/3/2013

27

14

66%

34%

5/4/2013

43

15

5/5/2013

5/6/2013

26

5/7/2013

NC Total
WW

74%

26%

100%

0%

10

72%

28%

36

21

63%

37%

5/8/2013

31

10

76%

24%

5/9/2013

21

12

64%

36%

5/10/2013

29

14

67%

33%

5/11/2013

11

69%

31%

5/12/2013

56%

44%

5/13/2013

14

10

58%

42%

5/14/2013

47

14

77%

23%

5/15/2013

29

12

71%

29%

5/16/2013

31

19

62%

38%

5/17/2013

60%

40%

5/18/2013

37

14

73%

27%

5/19/2013

100%

0%

5/20/2013

30

79%

21%

5/21/2013

43

21

67%

33%

5/22/2013

39

15

72%

28%

5/23/2013

39

11

78%

22%

5/24/2013

43

12

78%

22%

5/25/2013

30

5/26/2013

5/27/2013

40

5/28/2013

88%

12%

100%

0%

14

74%

26%

24

73%

27%

5/29/2013

44

26

63%

37%

5/30/2013

139

63

69%

31%

5/31/2013

67

28

71%

29%

995

412

71%

29%

5/1/2013

10

71%

29%

5/2/2013

15

71%

29%

5/3/2013

17

85%

15%

WW Total
SE

SE

5/4/2013

12

80%

20%

5/6/2013
5/7/2013

13

68%

32%

14

10

58%

42%

5/8/2013

53%

47%

5/9/2013

15

18

45%

55%

5/10/2013

19

70%

30%

5/11/2013

67%

33%

5/13/2013

15

68%

32%

5/14/2013

15

63%

38%

5/15/2013

12

63%

37%

5/16/2013

11

69%

31%

5/17/2013

11

10

52%

48%

5/18/2013

11

85%

15%

5/20/2013

19

73%

27%

5/21/2013

14

11

56%

44%

5/22/2013

14

67%

33%

5/23/2013

21

10

68%

32%

5/24/2013

19

86%

14%

5/25/2013

63%

38%

5/27/2013

15

10

60%

40%

5/28/2013

11

42%

58%

5/29/2013

12

71%

29%

5/30/2013

38

18

68%

32%

5/31/2013

23

10

70%

30%

389

202

66%

34%

100%

0%

SE Total
WC

5/1/2013

5/2/2013

12

75%

25%

5/3/2013

12

92%

8%

5/4/2013

13

76%

24%

5/5/2013

50%

50%

5/6/2013

18

95%

5%

5/7/2013

56%

44%

5/8/2013

17

89%

11%

5/9/2013

64%

36%

5/10/2013

17

81%

19%

5/11/2013

25%

75%

5/12/2013

100%

0%

5/13/2013

100%

0%

5/14/2013

24

14

63%

37%

5/15/2013

11

69%

31%

5/16/2013

21

15

58%

42%

5/17/2013

12

75%

25%

5/18/2013

14

64%

36%

5/19/2013

60%

40%

5/20/2013

14

70%

30%

5/21/2013

19

70%

30%

5/22/2013

19

83%

17%

5/23/2013

47%

53%

5/24/2013

10

77%

23%

5/25/2013

21

84%

16%

5/26/2013

75%

25%

5/27/2013

11

69%

31%

5/28/2013

86%

14%

5/29/2013

22

79%

21%

5/30/2013

23

22

51%

49%

5/31/2013

10

67%

33%

WC Total
SC

376

156

71%

29%

5/1/2013

10

12

45%

55%

5/2/2013

11

58%

42%

5/3/2013

11

85%

15%

5/4/2013

13

93%

7%

5/6/2013

0%

100%

5/7/2013

64%

36%

5/8/2013

50%

50%

5/9/2013

50%

50%

5/10/2013

24

86%

14%

5/11/2013

78%

22%

0%

100%

5/12/2013
5/13/2013

19

83%

17%

5/14/2013

15

11

58%

42%

5/15/2013

11

61%

39%

5/16/2013

10

59%

41%

5/17/2013

17

81%

19%

5/18/2013

80%

20%

5/20/2013

12

71%

29%

5/21/2013

14

74%

26%

5/22/2013

19

12

61%

39%

5/23/2013

16

80%

20%

5/24/2013

75%

25%

5/25/2013

70%

30%

5/27/2013

10

10

50%

50%

5/28/2013

12

71%

29%

5/29/2013

10

12

45%

55%

5/30/2013

24

30

44%

56%

5/31/2013

20

13

61%

39%

331

187

64%

36%

5/1/2013

57%

43%

5/2/2013

55%

45%

SC Total
SD

5/3/2013

10

5/4/2013

5/5/2013

0%

58%

42%

0%

100%

5/6/2013

63%

38%

5/7/2013

73%

27%

5/8/2013

53%

47%

5/9/2013

22%

78%

5/10/2013

50%

50%

5/11/2013

100%

0%

0%

100%

100%

0%

5/12/2013

5/13/2013

5/14/2013

60%

40%

5/15/2013

50%

50%

5/16/2013

45%

55%

5/17/2013

70%

30%

5/18/2013

43%

57%

5/20/2013

11

73%

27%

5/21/2013

40%

60%

5/22/2013

38%

63%

5/23/2013

40%

60%

5/24/2013

50%

50%

5/25/2013

80%

20%

5/27/2013

40%

60%

5/28/2013

75%

25%

5/29/2013

78%

22%

5/30/2013

22

13

63%

37%

5/31/2013

53%

47%

168

123

58%

42%

5/1/2013

5/2/2013

5/3/2013

5/4/2013

5/6/2013

5/7/2013

5/8/2013

5/10/2013

SD Total
NA

100%

86%

14%

100%

0%

50%

50%

67%

33%

100%

0%

50%

50%

67%

33%

63%

38%

5/11/2013

71%

29%

5/13/2013

60%

40%

5/15/2013

5/16/2013

5/19/2013

5/20/2013

5/21/2013

5/22/2013

100%

0%

67%

33%

100%

0%

50%

50%

90%

10%

0%

100%

NA

5/23/2013

5/24/2013

5/25/2013

5/26/2013

5/27/2013

75%

25%
0%

75%

25%

60%

40%

5/28/2013

60%

40%

5/30/2013

50%

50%

5/31/2013

40%

60%

91

39

70%

30%

5/1/2013

50%

50%

5/2/2013

33%

67%

5/3/2013

40%

60%

5/4/2013

75%

25%

5/6/2013

30%

70%

5/7/2013

40%

60%

5/8/2013

33%

67%

5/9/2013

60%

40%

5/10/2013

30%

70%

5/11/2013

67%

33%

5/13/2013

50%

50%

5/14/2013

13

100%

0%

5/15/2013

33%

67%

5/16/2013

100%

0%

5/17/2013

67%

33%

5/18/2013

83%

17%

5/20/2013

60%

40%

5/21/2013

75%

25%

0%

100%

5/22/2013

Grand Total

5/23/2013

38%

63%

5/24/2013

25%

75%

0%

100%

5/25/2013

SS Total

43%

100%

NA Total
SS

57%

5/27/2013

50%

50%

5/28/2013

60%

40%

5/29/2013

67%

33%

5/30/2013

40%

60%

5/31/2013

83%

17%

85

73

54%

46%

49189

19494

72%

28%

HOME
Zones

_Succesful_

_Failed_

_% Succesful_

_%Failed_

#N/A

18346

7536

71%

29%

Zone

LM

11553

3596

76%

24%

NA

LN

6803

2121

76%

24%

#N/A

NN

3427

1564

69%

31%

NE

2728

1401

66%

34%

NW

2626

1322

67%

33%

NC

1271

762

63%

37%

WW

995

412

71%

29%

SE

389

202

66%

34%

WC

376

156

71%

29%

SC

331

187

64%

36%

SD

168

123

58%

42%

NA

91

39

70%

30%

SS

85

73

54%

46%

49189

19494

72%

28%

Grand Total

rufaicomms
yusufuwa
Orahcom
chriseze
8082344574
olacom
sundayorobo
nairapower
yaminu
balaby
8026788800
amuazu
jashehu
Ibala
rahama
BAdegbesan
jangachirabe
kabiruyusuf
alabba
salisuib

NE

ymusa
mohidris
idmohammed
Salkashim
tukurgal
sadamu
asani
susman
bebenezer
aakanbi
ezecom
adakero
geemorn
malkali
abisashehu
mustcom

LN

LN

WW

NC
eenemuo
fahmadu
fmaduka
puresilver1
shadebayo
vvalentine
tayodele
gmukaila
aogah
ibisah
ibopeyemi
DAMEH
ngajip
baaron
kerpaul
deronyowa
itaedet
chiforji
loladami
fochikwendu
ijonathan
sakhabue
muelwale
eroseline
chinenyeug
ifedum
vobasi
tnwosu
nwagwuon
goziesim
nogamba
oabogunrin
SE

SD

SC

SC
SS

Grand Total

Values
RequestedBy

_Successful_

_Failed_

_% Succesful_

_%Failed_

bmaina

91

39

70%

30%

abbashe

53%

47%

ablamido

151

93

62%

38%

aibasultd

77

49

61%

39%

cityking

39

20

66%

34%

delawcomm

20

14

59%

41%

fanuhu

0%

100%

ibhabibu

22

71%

29%

idriscom

113

33

77%

23%

kingobi

20

12

63%

38%

mdatti

113

77

59%

41%

mukhalid

47

21

69%

31%

ruddeenn

254

149

63%

37%

sanisale

54

29

65%

35%

suzukicom

36%

64%

ulawan

11

69%

31%

yuhassan

45

28

62%

38%

jiwasiu

44

13

77%

23%

tfavor

50%

50%

maneasy

83

66

56%

44%

fbagudu

194

63

75%

25%

iyusuf

10

77%

23%

bkamal

49

28

64%

36%

muabdul

32

32

50%

50%

ajicomm

67%

33%

auatuh

45

34

57%

43%

okekeem

1224

503

71%

29%

riddicom

21

84%

16%

rufaicomms

59

31

66%

34%

yusufuwa

38

17

69%

31%

Orahcom

95

82

54%

46%

chriseze

10

67%

33%

12

92%

8%

117

38

75%

25%

8082344574
olacom
sundayorobo

64%

36%

nairapower

73

36

67%

33%

yaminu

34

17

67%

33%

balaby

64

27

70%

30%

40%

60%

amuazu

52

30

63%

37%

jashehu

125

116

52%

48%

Ibala

163

69

70%

30%

rahama

302

190

61%

39%

8026788800

BAdegbesan

20%

80%

jangachirabe

50

37

57%

43%

kabiruyusuf

20%

80%

alabba

54

42

56%

44%

salisuib

15

68%

32%

astajam

84

29

74%

26%

babagana22

72

46

61%

39%

balawanmodu

23

17

58%

43%

Bashwakilcom

66

34

66%

34%

dashauibu

156

93

63%

37%

rotiamiyu

445

138

76%

24%

snweigwe

84

40

68%

32%

stola

216

150

59%

41%

tgaladanchi

23

12

66%

34%

ulawn2

33%

67%

usama

10

56%

44%

wakkyj

312

125

71%

29%

ymusa

20

11

65%

35%

mohidris

114

62

65%

35%

idmohammed

25

20

56%

44%

Salkashim

17

22

44%

56%

tukurgal

27

26

51%

49%

sadamu

53

63

46%

54%

asani

31

18

63%

37%

susman

23

14

62%

38%

bebenezer

57

11

84%

16%

aakanbi

75%

25%

ezecom

37

16

70%

30%

adakero

15

94%

6%

geemorn

42%

58%

malkali

44

43

51%

49%

abisashehu

11

45%

55%

mustcom

10

63%

38%

markchidy

25

83%

17%

hmustafa

57

40

59%

41%

emy-v

41

18

69%

31%

adambaba

16

80%

20%

Mkaumi1

15

63%

38%

samohammhed

408

165

71%

29%

AMANCOM

42

41

51%

49%

mibrahim

10

17

37%

63%

babankoro

67%

33%

omegacommunication

63%

38%

lawmodo

0%

100%

50%

50%

amobolaji

263

65

80%

20%

bolusegun

455

203

69%

31%

iagbasi2

665

180

79%

21%

jutuks

406

124

77%

23%

kabiodun

145

100

59%

41%

olaogunade

284

89

76%

24%

oodulaja

61

29

68%

32%

oosamuyi

29

23

56%

44%

siherobiem

132

45

75%

25%

siherobiem5

ftassong

4179

1166

78%

22%

oadewale

56%

44%

Okazeem

147

81

64%

36%

bowoyomi

27

Abuzon64

Aosoyemi

77%

23%

100%

0%

0%

100%

aodewunmi

112

42

73%

27%

oolukorede

866

345

72%

28%

solaniyi

17

25

40%

60%

amomoh

52

34

60%

40%

chuksann

36

14

72%

28%

eenemuo

57

28

67%

33%

fahmadu

352

185

66%

34%

fmaduka

13

13

50%

50%

puresilver1

44

28

61%

39%

shadebayo

66

39

63%

37%

vvalentine

90

36

71%

29%

tayodele

73

45

62%

38%

gmukaila

137

61

69%

31%

aogah

79

44

64%

36%

ibisah

63%

38%

ibopeyemi

41

40

51%

49%

DAMEH

33%

67%

ngajip

22

16

58%

42%

baaron

21

21

50%

50%

kerpaul

14

12

54%

46%

deronyowa

51

35

59%

41%

itaedet

44%

56%

chiforji

67%

33%

loladami

16

67%

33%

fochikwendu

30

26

54%

46%

ijonathan

27

10

73%

27%

sakhabue

11

65%

35%

muelwale

33%

67%

eroseline

67%

33%

chinenyeug

100%

0%

0%

100%

14%

86%

0%

100%

12

33%

67%

0%

100%

ifedum
vobasi
tnwosu
nwagwuon
goziesim
nogamba

57%

43%

oabogunrin

40%

60%

gezeugwu

14%

86%

wubogu

270

107

72%

28%

tagbarakwe

114

91

56%

44%

nokponung

56%

44%

wmonilola

19

32%

68%

kagbroko

124

87

59%

41%

Voruerio

29

14

67%

33%

moisemoje

67%

33%

eobinna

185

90

67%

33%

cokorie

96

55

64%

36%

cevans

13

15

46%

54%

pojeme

12

57%

43%

aagbasi

40%

60%

ofelix

21

12

64%

36%

zobaduru

30

32

48%

52%

kowoghiri

55

40

58%

42%

0%

100%

19494

72%

28%

nosinike
49189

HOME
STATES

_Succesful_

_Failed_

_% Succesful_

_%Failed_

ABIA

384

198

66%

34%

ABUJA

1064

636

63%

37%

EBONYI

281

145

66%

34%

ENUGU

103

48

68%

32%

KADUNA

2319

1104

68%

32%

LAGOS

12457

3938

76%

24%

NIGER

178

137

57%

43%

OGUN

5899

1779

77%

23%

PLATEAU

129

81

61%

39%

#DIV/0!

#DIV/0!

#N/A

18346

7536

71%

29%

ONDO

376

156

71%

29%

KATSINA

224

96

70%

30%

BAUCHI

718

325

69%

31%

ADAMAWA

670

351

66%

34%

SOKOTO

1217

534

70%

30%

OYO

883

370

70%

30%

KEBBI

301

134

69%

31%

ZAMFARA

797

338

70%

30%

TARABA

774

362

68%

32%

KWARA

112

42

73%

27%

KANO

862

436

66%

34%

DELTA

162

120

57%

43%

BORNO

311

184

63%

37%

GOMBE

156

104

60%

40%

YOBE

99

75

57%

43%

RIVERS

85

73

54%

46%

KOGI

101

72

58%

42%

NASSARAWA

106

54

66%

34%

AKWA IBOM

56%

44%

BENUE

17

21

45%

55%

JIGAWA

26

26

50%

50%

EDO

67%

33%

IMO

21

12

64%

36%

49189

19494

72%

28%

(blank)

Grand Total

State
ABIA

ABUJA

EBONYI

ENUGU

KADUNA

KADUNA

LAGOS

eumo
JBEWAJI
jbewaji1
jodogwu2
jukachukwu
jutuks
kabiodun
kgeorge
loyalty3
loyalty7
loyalty8
oodulaja
oosamuyi
vokereke
loyalty2
loyalty5

LAGOS

NIGER

OGUN

PLATEAU

(blank)
#N/A

sanisale
suzukicom
ulawan
yuhassan

tfavor
maneasy
fbagudu
iyusuf
bkamal
muabdul
ajicomm
auatuh
okekeem
riddicom
rufaicomms
yusufuwa
Orahcom
chriseze
8082344574
olacom
sundayorobo
nairapower
yaminu
balaby
8026788800
amuazu
jashehu
Ibala
rahama
BAdegbesan
jangachirabe
kabiruyusuf
alabba
salisuib
bellousmah
dasteven
idosabu
ibusman
joezion
benfirst
okaremy
AMINUSALISU
hokumose
Ubamallam
yusufyakubu
abuharuna
awakeint

femokaire
Abkofar
uyusuf
kolaleye
mbena
ihammas
ibdulab3
odurojaiyetest
unidem
uhassan
manzomusa
Oadetest
uccomm
tukurchindo
pertbobo
liakarb3
nnchukwu
Amzahdul
gnwosu
kyautaj
ayubasamu
smusababa
fusaha
hamazcom1
maviecom
lamidoahm
covbless
malwayo1
gambomed
isahmoh
bodlink1
mansurabd
nextobar
ideshi
idsulaiman
watsafe
hakeendego
Kurnura
liakarb4
mhafmasa
madidisbra1
pavishigh
mabdul

zarai
malwayo3
mukhtaris
mansurmega
drisman
bafeeztest
salekiru
iyakasai
ekotothopson
Fezem
aabioduntest
8081546673
multipro1
omstanley
sanilaba
nafia
alimuhammed
8086883854
8082712903

#N/A

ONDO
KATSINA

BAUCHI

ADAMAWA

SOKOTO

OYO

KEBBI

KEBBI

ZAMFARA

TARABA

KWARA
KANO

DELTA

BORNO

GOMBE

YOBE

YOBE

RIVERS

KOGI

NASSARAWA

AKWA IBOM
BENUE

JIGAWA

EDO
IMO
Grand Total

Values
RequestedBy

_Successful_

_Failed_

_% Succesful_

_%Failed_

wubogu

270

107

72%

28%

tagbarakwe

114

91

56%

44%

amomoh

52

34

60%

40%

chuksann

36

14

72%

28%

eenemuo

57

28

67%

33%

fahmadu

352

185

66%

34%

fmaduka

13

13

50%

50%

puresilver1

44

28

61%

39%

shadebayo

66

39

63%

37%

vvalentine

90

36

71%

29%

gmukaila

137

61

69%

31%

ibopeyemi

41

40

51%

49%

DAMEH

33%

67%

ngajip

22

16

58%

42%

kerpaul

14

12

54%

46%

deronyowa

51

35

59%

41%

itaedet

44%

56%

chiforji

67%

33%

loladami

16

67%

33%

fochikwendu

30

26

54%

46%

sakhabue

11

65%

35%

muelwale

33%

67%

eroseline

67%

33%

chinenyeug

100%

0%

0%

100%

14%

86%

0%

100%

12

33%

67%

0%

100%

ifedum
vobasi

tnwosu
nwagwuon

goziesim
nogamba

57%

43%

gezeugwu

14%

86%

eobinna

185

90

67%

33%

cokorie

96

55

64%

36%

bmaina

91

39

70%

30%

pojeme

12

57%

43%

abdulhakeem

1509

729

67%

33%

adanjuma

146

56

72%

28%

hajibril

71%

29%

iblawal

42

16

72%

28%

idusman

175

44

80%

20%

nelamin

80

49

62%

38%

toyeleke

33%

67%

usibrahim

65

33

66%

34%

shussaini

31%

69%

habib

14

82%

18%

mismail

19

73%

27%

ADEBASH

29

11

73%

28%

behassan

46

30

61%

39%

sogunnubi

31

10

76%

24%

Davids

38%

63%

kantary

73

58

56%

44%

sonitecom

60

23

72%

28%

abishaq

58%

42%

sahalucom

33%

67%

gobemson

33%

67%

bidris

100%

0%

ahmedumar

30%

70%

inansir

67%

33%

amobolaji

263

65

80%

20%

aolusola

136

44

76%

24%

eumo

423

153

73%

27%

JBEWAJI

2937

913

76%

24%

jbewaji1

570

140

80%

20%

jodogwu2

823

207

80%

20%

jukachukwu

150

47

76%

24%

jutuks

406

124

77%

23%

kabiodun

145

100

59%

41%

kgeorge

409

120

77%

23%

loyalty3

165

48

77%

23%

loyalty7

274

82

77%

23%

loyalty8

289

71

80%

20%

oodulaja

61

29

68%

32%

oosamuyi

29

23

56%

44%

vokereke

553

277

67%

33%

loyalty2

93

49

65%

35%

loyalty5

60

15

80%

20%

loyalty6

435

126

78%

22%

eafia

213

86

71%

29%

loyalty10

230

67

77%

23%

Oagboola

100

30

77%

23%

loyalty9

1776

488

78%

22%

nnnadi

13

65%

35%

Manthony

639

222

74%

26%

loyalty

324

89

78%

22%

Jodogwu1

508

202

72%

28%

loyalty4

246

39

86%

14%

oolufemi

33%

67%

chnuukwu

168

64

72%

28%

loyalty1

17

68%

32%

jodogwu3

100%

0%

Aosoyemi

0%

100%

rabiuyau

49

22

69%

31%

kamush

85

92

48%

52%

mumar

23

10

70%

30%

mdantuni

60%

40%

delex

60%

40%

adebare

86%

14%

0%

100%

cegbunesu
bolusegun

455

203

69%

31%

iagbasi2

665

180

79%

21%

olaogunade

284

89

76%

24%

siherobiem

132

45

75%

25%

siherobiem5

4179

1166

78%

22%

oadewale

56%

44%

Okazeem

147

81

64%

36%

bowoyomi

27

77%

23%

Abuzon64

100%

0%

ezdauda

24

21

53%

47%

saskia

80

40

67%

33%

Samuelcom

11

61%

39%

cossycom

14

13

52%

48%

#DIV/0!

#DIV/0!

(blank)
abbashe

53%

47%

ablamido

151

93

62%

38%

aibasultd

77

49

61%

39%

cityking

39

20

66%

34%

delawcomm

20

14

59%

41%

fanuhu

0%

100%

ibhabibu

22

71%

29%

idriscom

113

33

77%

23%

kingobi

20

12

63%

38%

mdatti

113

77

59%

41%

mukhalid

47

21

69%

31%

ruddeenn

254

149

63%

37%

sanisale

54

29

65%

35%

suzukicom

36%

64%

ulawan

11

69%

31%

yuhassan

45

28

62%

38%

tfavor

50%

50%

maneasy

83

66

56%

44%

fbagudu

194

63

75%

25%

iyusuf

10

77%

23%

bkamal

49

28

64%

36%

muabdul

32

32

50%

50%

ajicomm

67%

33%

auatuh

45

34

57%

43%

okekeem

1224

503

71%

29%

riddicom

21

84%

16%

rufaicomms

59

31

66%

34%

yusufuwa

38

17

69%

31%

Orahcom

95

82

54%

46%

chriseze

10

67%

33%

8082344574

12

92%

8%

olacom

117

38

75%

25%

sundayorobo

64%

36%

nairapower

73

36

67%

33%

yaminu

34

17

67%

33%

balaby

64

27

70%

30%

8026788800

40%

60%

amuazu

52

30

63%

37%

jashehu

125

116

52%

48%

Ibala

163

69

70%

30%

rahama

302

190

61%

39%

BAdegbesan

20%

80%

jangachirabe

50

37

57%

43%

kabiruyusuf

20%

80%

alabba

54

42

56%

44%

salisuib

15

68%

32%

bellousmah

33%

67%

dasteven

21

72%

28%

idosabu

10

71%

29%

ibusman

24

11

69%

31%

joezion

57%

43%

benfirst

30

12

71%

29%

okaremy

56%

44%

AMINUSALISU

118

46

72%

28%

hokumose

319

199

62%

38%

Ubamallam

15

11

58%

42%

yusufyakubu

38%

63%

133

65

67%

33%

44%

56%

abuharuna
awakeint

femokaire

19

10

66%

34%

Abkofar

75

20

79%

21%

uyusuf

22

18

55%

45%

kolaleye

203

152

57%

43%

25%

75%

ihammas

182

68

73%

27%

ibdulab3

64

33

66%

34%

odurojaiyetest

996

276

78%

22%

unidem

17

28

38%

62%

uhassan

31

14

69%

31%

manzomusa

10

23%

77%

Oadetest

8146

2777

75%

25%

uccomm

45%

55%

tukurchindo

94

27

78%

22%

pertbobo

25%

75%

liakarb3

60%

40%

nnchukwu

130

42

76%

24%

Amzahdul

17

11

61%

39%

gnwosu

32

14

70%

30%

kyautaj

36%

64%

ayubasamu

35

37

49%

51%

smusababa

20

12

63%

38%

fusaha

83%

17%

hamazcom1

79

45

64%

36%

maviecom

10

53%

47%

lamidoahm

14

10

58%

42%

1478

409

78%

22%

malwayo1

12

17

41%

59%

gambomed

60%

40%

isahmoh

19

12

61%

39%

bodlink1

20

26%

74%

mansurabd

27%

73%

mbena

covbless

nextobar

181

71

72%

28%

ideshi

33%

67%

idsulaiman

60%

40%

watsafe

54%

46%

394

189

68%

32%

Kurnura

54

17

76%

24%

liakarb4

116

55

68%

32%

mhafmasa

22

81%

19%

madidisbra1

19

13

59%

41%

pavishigh

25%

75%

mabdul

77

48

62%

38%

hakeendego

zarai

31%

69%

malwayo3

54%

46%

mukhtaris

80%

20%

mansurmega

0%

100%

drisman

0%

100%

bafeeztest

804

304

73%

27%

salekiru

60%

40%

iyakasai

10

18

36%

64%

ekotothopson

33%

67%

Fezem

12

10

55%

45%

aabioduntest

44

49

47%

53%

8081546673

100%

0%

multipro1

64%

36%

omstanley

12

13

48%

52%

sanilaba

78%

22%

nafia

10

41%

59%

alimuhammed

8086883854

8082712903
abuumar

madmarha
musabiru

50%
0%

0%

100%

50%

50%

0%

100%

71%

29%

8028507442

0%

100%

8084864541

0%

100%

14%

86%

8022163942

0%

100%

8087150399

0%

100%

ojelabijul

nemebele

50%
100%

25%

75%

8022119997

0%

100%

8129189919

0%

100%

8027294347

0%

100%

8029874777

0%

100%

odalmeida

0%

100%

lafemi

50%

50%

isaharuna

29%

71%

umarllo

43%

57%

isahdulcomm

33%

67%

Pualeddyson

100%

0%

ibrahimcom

33%

67%

ligboji

75%

25%

8024073663

100%

0%

8022556160

100%

0%

8087000005

100%

0%

8122801545

0%

100%

8027970687

0%

100%

liyudris

0%

100%

Aminudullah

0%

100%

brownaustin

0%

100%

8123964364

0%

100%

aikas

50%

50%

purplepine

0%

100%

malwayo2

0%

100%

tunikcom

0%

100%

8087947517

0%

100%

calrahim

0%

100%

dammy

0%

100%

8086003501

0%

100%

8028786300

0%

100%

Parameter name: length

0%

100%

ebawo-winful

0%

100%

amahmed

0%

100%

8023397252

0%

100%

100%

0%

0%

100%

7087499907

vretrel
bomojola

376

156

71%

29%

alhericom

149

79

65%

35%

mrilwanu

75

17

82%

18%

abshehu

33%

67%

rotiamiyu

445

138

76%

24%

stola

216

150

59%

41%

asani

31

18

63%

37%

susman

23

14

62%

38%

ftassong

50%

50%

alawan

88

44

67%

33%

snweigwe

84

40

68%

32%

wakkyj

312

125

71%

29%

sadamu

53

63

46%

54%

bebenezer

57

11

84%

16%

abisashehu

11

45%

55%

hmustafa

57

40

59%

41%

mibrahim

10

17

37%

63%

MABUBARKAR

76

64

54%

46%

1139

467

71%

29%

40%

60%

oolukorede

866

345

72%

28%

solaniyi

17

25

40%

60%

ijega

300

131

70%

30%

sidi
ibrosufi

lambano

33%

67%

aamaru

372

0%

100%

173

68%

32%

ajamilu

102

28

78%

22%

maminu

141

58

71%

29%

szapa

43%

57%

godwill

12

71%

29%

musani

74

22

77%

23%

seriki

93

48

66%

34%

dashauibu

156

93

63%

37%

ymusa

20

11

65%

35%

ezecom

37

16

70%

30%

adakero

15

94%

6%

mustcom

10

63%

38%

markchidy

25

83%

17%

emy-v

41

18

69%

31%

adambaba

16

80%

20%

samohammhed

408

165

71%

29%

AMANCOM

42

41

51%

49%

babankoro

67%

33%

aodewunmi

112

42

73%

27%

fibrahim

590

347

63%

37%

gsalisu

nurogo

80

92%

8%

sabdulhameed

153

63

71%

29%

mohabba

39

19

67%

33%

wmonilola

19

32%

68%

kagbroko

124

87

59%

41%

Voruerio

29

14

67%

33%

astajam

84

29

74%

26%

babagana22

72

46

61%

39%

Bashwakilcom

66

34

66%

34%

ulawn2

33%

67%

usama

10

56%

44%

aakanbi

75%

25%

geemorn

42%

58%

malkali

44

43

51%

49%

Mkaumi1

15

63%

38%

omegacommunication

63%

38%

mohidris

114

62

65%

35%

idmohammed

25

20

56%

44%

Salkashim

17

22

44%

56%

aabubakar

26

19

58%

42%

balawanmodu

23

17

58%

43%

tgaladanchi

23

12

66%

34%

tukurgal

27

26

zobaduru

30

kowoghiri

55

lawmodo

nosinike
tayodele

73

51%

49%

0%

100%

32

48%

52%

40

58%

42%

0%

100%

45

62%

38%

ibisah

63%

38%

baaron

21

21

50%

50%

oabogunrin

40%

60%

aogah

79

44

64%

36%

ijonathan

27

10

73%

27%

nokponung

56%

44%

cevans

13

15

46%

54%

aagbasi

40%

60%

himraz

73%

27%

newbala

18

23

44%

56%

moisemoje

67%

33%

ofelix

21

12

64%

36%

49189

19494

72%

28%

All Swap Channels

Request

Done

Refused

Done %

Refused %

Sep

93436

68362

25074

73%

27%

Oct

75264

49352

24986

66%

33%

Nov

90149

63694

26455

71%

29%

Dec

102281

75052

27229

73%

27%

Jan

82370

59730

22640

73%

27%

Feb

100451

74962

25489

75%

25%

Mar

95501

78118

17383

82%

18%

Apr

85753

76816

10757

88%

12%

May

95448

84123

11325

88%

12%

Jun

79724

67999

11725

85%

15%

Jul

74855

55205

19650

74%

26%

Aug

71327

61989

9338

87%

13%

Sep

85393

62091

23302

73%

27%

Oct

86930

64856

22074

75%

25%

Nov

95996

80618

15376

84%

16%

Dec

91973

75059

16914

82%

18%

Jan'13

97990

76180

21810

78%

22%

Feb '13

104956

81510

23446

78%

22%

Mar'13

139087

111201

27886

80%

20%

Apr'13

126664

95482

31182

75%

25%

May'13

131105

104,871

26,234

80%

20%

Shops

Request

Done

Refused

Done %

Refused %

Sep

40359

36325

4034

90%

10%

Oct

21024

19183

1841

91%

9%

Nov

30675

27471

3204

90%

10%

Dec

33772

30577

3195

91%

9%

Jan

28979

26337

2642

91%

9%

Feb

33975

30540

3435

90%

10%

Mar

31356

28136

3220

90%

10%

Apr

24046

22058

1988

92%

8%

May

30270

28067

2203

93%

7%

Jun

22632

20853

1779

92%

8%

Jul

19575

18032

1543

92%

8%

Aug

24499

23324

1175

95%

5%

Sep

24090

22850

1240

95%

5%

Oct

25686

24553

1133

96%

4%

Nov

24214

23180

1034

96%

4%

Dec

17490

16787

703

96%

4%

Jan'13

18938

18129

809

96%

4%

Feb'13

21200

20535

665

97%

3%

Mar'13

21804

20626

1178

95%

5%

Apr'13

21531

20791

740

97%

3%

May'13

20067

19335

732

96%

4%

Swap Team

Request

Done

Refused

Done %

Refused %

Sep

4375

2526

1849

58%

42%

Oct

1748

1172

576

67%

33%

Nov

3724

2576

1148

69%

31%

Dec

2695

2130

565

79%

21%

Jan

1956

1488

468

76%

24%

Feb

4593

3582

1011

78%

22%

Mar

6864

5297

1567

77%

23%

Apr

5174

3810

1364

74%

26%

May

5203

3914

1289

75%

25%

Jun

4011

3149

862

79%

21%

Jul

4747

3456

1291

73%

27%

Aug

3859

2586

1273

67%

33%

Sep

4596

3374

1222

73%

27%

Oct

5398

3735

1663

69%

31%

Nov

4948

3477

1471

70%

30%

Dec

4315

2732

1583

63%

37%

Jan'13

2104

1172

932

56%

44%

Feb'13

2686

1155

1531

43%

57%

Mar'13

6921

4016

2905

58%

42%

Apr'13

5717

3235

2482

57%

43%

May'13

4651

3555

1096

76%

24%

HOME

Swaps All Channels Trend


Done %

73%

Sep

66%

Oct

71%

73%

73%

75%

Nov

Dec

Jan

Feb

SWAP REPORT NOVEMBER,2011

82%

Mar

88%

88%

87%

85%
74%

Apr

May

SWAP REPORT DECEMBER,2011

Jun

Jul

Aug

SWAP REPORT JANUARY,

Call Centre

Request

Done

Refused

Done %

Refused %

Sep

11758

10313

1445

88%

12%

Oct

7397

5377

2020

73%

27%

Nov

9986

8300

1686

83%

17%

Dec

15521

14381

1140

93%

7%

Jan

11020

9928

1092

90%

10%

Feb

17693

15352

2341

87%

13%

Mar

17628

15434

2194

88%

12%

Apr

16231

15796

435

97%

3%

May

16207

15943

264

98%

2%

Jun

13781

13503

278

98%

2%

Jul

13223

12235

988

93%

7%

Aug

11878

11,374

504

96%

4%

Sep

8967

8,740

227

97%

3%

Oct

10037

9,872

165

98%

2%

Nov

10770

10,499

271

97%

3%

Dec

5123

4,830

293

94%

6%

Jan'13

2506

2,157

349

86%

14%

Feb'13

22172

18,130

4042

82%

18%

Mar'13

40738

35,074

5664

86%

14%

Apr'13

29468

22,532

6936

76%

24%

May'13

30238

24,841

5397

82%

18%

Dealers

Request

Done

Refused

Done %

Refused %

Sep

36287

18541

17746

51%

49%

Oct

44737

23262

20549

52%

46%

Nov

45349

24932

20417

55%

45%

Dec

49907

27578

22329

55%

45%

Jan

39977

21539

18438

54%

46%

Feb

43690

24988

18702

57%

43%

Mar

39110

28708

10402

73%

27%

Apr

36928

29958

6970

81%

19%

May

39339

31770

7569

81%

19%

Jun

34877

26071

8806

75%

25%

Jul

27432

11604

15828

42%

58%

Aug

19868

13,482

6,386

68%

32%

Sep

36347

15,734

20,613

43%

57%

Oct

35248

16,135

19,113

46%

54%

Nov

42546

29,946

12,600

70%

30%

Dec

53299

38,964

14,335

73%

27%

Jan'13

68754

49,034

19,720

71%

29%

Feb'13

56137

39,221

16,916

70%

30%

Mar'13

64073

45,934

18,139

72%

28%

Apr'13

65583

44,559

21,024

68%

32%

May'13

65729

47,192

18,537

72%

28%

Channels Trend
Done %
87%

Aug

84%
73%

75%

Sep

Oct

Nov

SWAP REPORT JANUARY,2012

82%

Dec

78%

80%

78%

75%

80%

Jan'13 Feb '13 Mar'13 Apr'13 May'13


SWAP REPORT FEBRUARY,2012

DHD

Request

Done

Refused

Done %

Refused %

Sep

20

20

100%

0%

Oct

15

15

100%

0%

Nov

23

23

100%

0%

Dec

Jan

Feb

Mar

Apr

May

331

331

100%

0%

Jun

2560

2560

100%

0%

Jul

7413

7413

100%

0%

Aug

8346

8346

100%

0%

Sep

8379

8379

100%

0%

Oct

8775

8775

100%

0%

Nov

9127

9126

100%

0%

Dec

7776

7776

100%

0%

Jan'13

3430

3430

100%

0%

Feb'13

2084

1792

292

86%

14%

Mar'13

6145

4377

1768

71%

29%

Apr'13

4278

3138

1140

73%

27%

May'13

4753

4281

472

90%

10%

Customer Operations

Request

Done

Refused

Done %

Refused %

Sep

637

637

100%

0%

Oct

343

343

100%

0%

Nov

392

392

100%

0%

Dec

386

386

100%

0%

Jan

438

438

100%

0%

Feb

500

500

100%

0%

Mar

543

543

100%

0%

Apr

5194

5194

100%

0%

May

4098

4098

100%

0%

Jun

1863

1863

100%

0%

Jul

2465

2465

100%

0%

Aug

2877

2877

100%

0%

Sep

3014

3014

100%

0%

Oct

1786

1786

100%

0%

Nov

4391

4390

100%

0%

Dec

3970

3970

100%

0%

Jan'13

2258

2258

100%

0%

Feb'13

677

677

100%

0%

Mar'13

1174

1174

100%

0%

Apr'13

1227

1227

100%

0%

May'13

5667

5667

100%

0%

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