Communication Part 2 sample question Describe a conversation you had which was important to you.

. You should say: when the conversation took place who you had the conversation with what the conversation was about

and explain why the conversation was important to you. Part 3 sample questions 1. What differences are there when using various channels of communication (face-to-face, telephone, writing)? 2. To what extent do you think the media influences how people communicate with each other? 3. Do you think there are differences in the way men and women communicate? 4. Do you think that people become better communicators as they get older? 5. Do you agree that education has a strong and positive effect on peoples ability to communicate effectively? 6. What impact has the growth of technology had on the way people communicate and how do you think this will develop in the future? Useful Vocabulary Common forms of communication speaking / talking face-to-face speaking / talking on the phone / by mobile phone sending a text message / an SMS (texting) sending / writing a letter (snail mail) sending / writing an email using an electronic messenger service social networking sending a fax

Non-verbal forms of communication lip-reading using body language using sign language

using hand gestures / signals using facial expressions

Informal utterances Give me a call Call me Send me a text / an email Text me / email me Drop me a line (letter/emal) Give me a buzz (call) Give me a bell (call) Keep / Stay in touch Ill be in touch

Other forms of communication making / giving a speech speaking in public / public speaking giving a lecture / lecturing giving a seminar

Reasons for communicating giving a demonstration / demonstrating giving instructions / instructing asking for / giving directions (directing) asking for / giving advice (advising) making a complaint / complaining making small talk / building social relations exchanging views / opinions gossiping

Business communication writing a report / proposal / recommendation participating in a call conference participating in a video conference giving a presentation chairing a meeting

Effective communication skills maintaining eye-contact projecting your voice varying your intonation punctuating your sentences emphasizing / repeating key words engaging the listener

Useful Linking Expressions Giving opinions In my view, In my opinion, From my point of view, In my experience, As I see it, Personally, I think I believe / feel that For me personally, As far as Im concerned, Sample Answer Qu. Do you think that people become better communicators as they get older? I think that peoples ability to communicate does improve with age because generally speaking, people get more confident as they gain more experience of life and I believe that confidence is a major factor. On the other hand, some people may become more self-conscious as they got older, particularly when they reach certain stages in their life such as adolescence. For me personally, I feel that Im a better communicator now than when I was younger.