Maintenance Optimizer

Target Audience System administrators Technology consultants

Document Version 2.00 December 2008

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Maintenance Optimizer

History of Changes
This guide is regularly updated in SAP Service Marketplace at service.sap.com/instguides SAP Components SAP Solution Manager <current release>. Make sure you have the latest version of this guide by checking SAP Service Marketplace immediately before starting the installation. The following table provides an overview of the most important changes that have been made in the latest versions. Master Guide Version 1.00 (March 2008) 2.00 (December 2008) Important Changes First official release of this document Adaptation to SAP Enhancement Package 1

About this Document

Purpose
This document provides an overview of Maintenance Optimizer and refers you to the required detailed documentation. The Maintenance Optimizer in SAP Solution Manager guides you through the procedure for planning and downloading SAP support packages and patches for your systems. All corrective software packages, including Support Packages (Stacks) for SAP NetWeaver 2004s and subsequent versions, as well as all applications which are based on this software (including SAP Business Suite 2005), released after April 2, 2007, will be available exclusively through the Maintenance Optimizer in SAP Solution Manager. The document consists of the following main sections: Planning Information: Overview of important information regarding Maintenance Optimizer Installation: Information about the installation of SAP Solution Manager Maintenance Optimizer Configuration: Configuration procedure for Maintenance Optimizer Using the Maintenance Optimizer: Information about how to use Maintenance Optimizer Also see the document How to Use Maintenance Optimizer on SAP Service Marketplace (service.sap.com/instguides), which is updated regularly. You should use the latest version of SAP Solution Manager.

Planning Information
For more information about topics not covered in this guide: Content General information about SAP Solution Manager Maintenance Optimizer Latest versions of Master, Installation, Upgrade, Security and Sizing Guide Location on SAP Service Marketplace service.sap.com/solman-mopz Overview information, SAP Tutor, FAQ service.sap.com/instguides SAP Components SAP Solution

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Manager SAP Library Documentation for Maintenance Optimizer usage

<current release>

help.sap.com SAP Solution Manager Change Management Maintenance Optimizer service.sap.com/sp-stacks

Information about Support Package Stacks, latest software versions and patch level requirements SAP Online Knowledge Products (OKPs) role-specific Learning Maps

service.sap.com/rkt SAP Solution Manager <current release> Learning Map for Solution Consultant Implementing SAP Solutions service.sap.com/slm You may extend Maintenance Optimizer by SLM. Configuration: Transaction SPRO SAP Reference IMG SAP Solution Manager Implementation Guide SAP Solution Manager Configuration Scenario-Specific Settings Change Management Maintenance Optimizer (Software Lifecycle Manager)

Software Lifecycle Manager (SLM)

Software Component for message creation in case of problems SAP Notes

SV-SMG-MAI service.sap.com/notes SAP Note 1024932 (Maintenance Optimizer: Collective Note)

Installation
Install the latest version of SAP Solution Manager. Refer to the Installation Guide on SAP Service Marketplace (service.sap.com/instguides SAP Components SAP Solution Manager <current release>). You should take sizing into consideration if you plan to use more SAP Solution Manager Scenarios. For sizing prerequisites see the SAP Solution Manager Sizing Guide on SAP Service Marketplace (service.sap.com/instguides SAP Components SAP Solution Manager <current release>).

Configuration
The following table is a step-by-step description for transaction SPRO SAP Reference IMG SAP Solution Manger Implementation Guide SAP Solution Manager Configuration Basic Settings. Follow the IMG documentation of each step listed.

Following these steps you only configure the Maintenance Optimizer. You do not configure any other functionality for SAP Solution Manager. If you intend to use further SAP Solution Manager Scenarios, such as EarlyWatch Alert or Diagnostics, use the guided procedure for automatic basic settings configuration using transaction SOLMAN_SETUP. For a Scenario description,

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see the Master Guide for SAP Solution Manager (see section Planning Information). Step 1 Title Create Configuration User Activate BC Sets for Configuration and all Basic HTTP Services IMG Path Not in IMG Note In transaction SU01, create a user and assign the profile SAP_ALL. Perform the following steps with this user.

Basic Settings Basic BCSets for Configuration

Create RFC Connection to SAP

Basic Settings Connection to SAP Maintain RFC User for Communication with SAPService and Support Systems Basic Settings Connection to SAP Maintain SAP Customer Numbers Perform this IMG activity only if you manage more than one SAP customer number. More information: SAP Solution Manager Security Guide (see the section Planning Information in this document). Additionally, if you have more than one SAP customer number, you have to perform all IMG activities under Basic Settings Connection to SAP Multiple Customer Numbers and continue with step 5.

Maintain SAP Customer Numbers (only relevant if you manage more than one SAP customer number)

Assign S-User

Basic Settings Connection to SAP Assign S-User for SAP Support Portal Functionality

If you do not maintain the S-User correctly, the following error message appears in the application: No S-User is assigned to your user. If you have more than one SAP customer number, you have to assign the correct S-user to the customer numbers (see IMG documentation Step 4).

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Maintain System Landscape

Basic Settings System Landscape Put Systems in System Landscape Automatically Connect System Landscape Directory

If you already use an SLD in your system landscape, we recommend connecting the SLD (see IMG path). If you do not use an SLD, perform the necessary steps for individual systems manually by choosing transaction SMSY choose Create New System with Assistant in the context menu of Systems in the hierarchical tree on the left (only for ABAP-based main instances). Follow the steps in the wizard (you do not need to generate RFC connections, but you must assign logical components). If you have connected your SLD in step 6, perform both IMG activities under this subnode. If you have maintained your system landscape manually, you only have to perform the IMG activity Define a Solution.

Create Solution and Assign Logical Component

Basic Settings System Landscape Define Solution Landscape

8 (optio nal)

Create Users for Maintenance Optimizer and Assign Authorizations

Not in IMG

In transaction SU01, create system users for users who work with Maintenance Optimizer. In transaction PFCG, assign the roles SAP_MAINT_OPT_ADMIN and SAP_SM_SOLUTION_ALL with full authorization to your users (note: copy the roles, maintain the authorizations, generate the profiles and perform a user comparison). More information: Security Guide (see section Planning Information).

You have now configured SAP Solution Manager Maintenance Optimzer.

Using the Maintenance Optimizer

To use the Maintenance Optimizer, call transaction Solution_Manager Operations Change Management Maintenance Optimizer Maintenance Transaction. Follow the steps in the guided procedure. <your solution> Create New

If you receive the error message You are not authorized to perform the activity selected last, check step 8. If you receive the error message No S-User is assigned to your user, check step 5. Always log on to the SAP Support Portal with the same S-User which is assigned to your Solution Manager user.

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You can also access the Maintenance Optimizer via the Change Management work center. In this case you have to configure the work center functionality (transaction SPRO SAP Reference IMG SAP Solution Manger Implementation Guide SAP Solution Manager Scenario-Specific Settings Change Control Setup Work Center for Change Request Management). More information about using the Maintenance Optimizer: SAP Library Documentation and SAP Online Knowledge Products (see section Planning Information in this document).

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