No. of Printed Pages : 3 Roll No. .................. 1st Year./Hotel Mgt.

1213-N

Subject : Accommodation & Operations-I Time : 3 Hrs. SECTION-A Note: Solve any 10 parts. All carry equal marks. 10x2=20 Q.1 Explain the following term into 1-2 lines. i) ii) iii) iv) v) vi) Vaccant room Room inspection Work card Down town Hotels Suits loom Departure M.M. : 75

vii) Evening Service viii) Check List ix) Maid's cart (1) 1213-N

x) xi)

Flotal Scanty Baggage

Q.7

Explain the duties and responsibilities of Room Attendant. SECTION-C

xii) Cabana. SECTION-B Note: Solve any five questions Q.2 5x4=20 What do you understand by public area cleaning? What are the activities that are carried out in public area cleaning Explain the mechanical / Electrical Equipment used in House-keeping Department. Draw Neatly the following formats:i) Occupancy report. ii) Room Check list Give the standard size of the following items:i) Bath mat ii) Single Bad iii) Duster iv) Bath towel v) Double bed Explain the hirercy of House keeping deptt. of a five star of Hotel with a neat chart. (2) 1213-N (80) (3) 1213-N Note: Attempt any three questions. Q.8 7x5=35

Briefly explain the evening service and second service provided by the House keeping deptt. to the guest. Explain in detail various types of looms in Hotel.

Q.9

Q.3

Q.10 Write shote note on functions and activities that are carried out in housekeeping Deptt. Q.11 What do you understand by keys? What are the various keys used in Hotel. Explain key control system. Q.12 Write short note on following: i) ii) Weekly cleaning Daily room cleaning.

Q.4 Q.5

Q.6