Workgroup Behaviour model

1.

Work Group Behaviour

Work Group Behaviour model below explains what influence groups & what contribute to the success of work groups:

The ability of the groups members The size of the group The level of conflict The internal pressures on members to conform to the groups norms.

GROUP BEHAVIOUR MODEL

Group member resources Group Task

External Conditions imposed on the group

Group Process

Performance & Satisfaction

Group Structure

A.

External Conditions Imposed on the Group

Groups are subsystems of a larger system & therefore, groups behaviour is extracted from the organization to which it belongs. (i) Organization Strategy The strategy the organization pursues influence the power of various work groups ii) Authority Structure Defines who reports to whom, who makes decisions, & what decisions individuals or group are empowered to make. (iii) Formal Regulations Rules, procedures, policies, job descriptions & other forms of regulations to standardize employee behaviour. (iv) Human Resource Selection Process (v) Performance Evaluation & Reward System (vi) Organization Culture (vii) Physical work setting influence the work group.
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B.

Group Member Resources

A groups potential level of performance is, to a large extent, dependent on the resources its members individually bring to the group. The two important resources are

Abilities & personality characteristics.

C. Group Structure
(i) Formal Leadership (ii) Roles Identity Role Perception & expectations, Role Conflict (iii) Norms Formalized norms Informal norms things that one should or should not talk of Performance norms Appearance norms dictate the kind of clothing to wear Social Arrangement norms - come from informal work groups; iv. Status

GROUP PROCESS

Refers to activities sentiments that are shared among the group members: includes

Communication Conflict Management of relationship Managing Group Think, Group Shift and Social facilitation effects

Group Task

Simpler the task better is the accomplishment Sense of success and cohesiveness Anticipation of more projects and activities Leader gaining more influence and power

PERFORMANCE AND SENSE OF ACHIEVEMENT, SATISFACTION

Sense of fulfilment Sense of achievement Pride and satisfaction Willingness and readiness to contribute more.