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  • Appendix I Summary of The Questions Included in The Patient Satisfaction Questionnaire Information & Medical Care

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    Diana Tardecilla
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    The patient satisfaction questionnaire assesses several domains of care including: 1) Information and medical care focusing on doctor explanations, interest in questions, care, and assessments of information. 2) Nursing care including nurses' care, empathy, interest in questions, and assessments of care. 3) Comfort factors like room conditions, food quality, and sleep disturbances. 4) Visitation policies and time spent with visitors. 5) Privacy during exams and tests. 6) Cleanliness of toilets and rooms.

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    The patient satisfaction questionnaire assesses several domains of care including: 1) Information and medical care focusing on doctor explanations, interest in questions, care, and assessments of information. 2) Nursing care including nurses' care, empathy, interest in questions, and assessments of care. 3) Comfort factors like room conditions, food quality, and sleep disturbances. 4) Visitation policies and time spent with visitors. 5) Privacy during exams and tests. 6) Cleanliness of toilets and rooms.

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    Appendix I Summary of The Questions Included in The Patient Satisfaction Questionnaire Information & Medical Care

    Uploaded by

    Diana Tardecilla
    The patient satisfaction questionnaire assesses several domains of care including: 1) Information and medical care focusing on doctor explanations, interest in questions, care, and assessments of information. 2) Nursing care including nurses' care, empathy, interest in questions, and assessments of care. 3) Comfort factors like room conditions, food quality, and sleep disturbances. 4) Visitation policies and time spent with visitors. 5) Privacy during exams and tests. 6) Cleanliness of toilets and rooms.

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    Appendix I Summary of the questions included in the patient satisfaction questionnaire INFORMATION & MEDICAL CARE - Doctors' explanations

    of the disease - Doctors' interest in patients' questions - Doctors' care of patient - Global assessment of the information - Explanation at discharge - Doctors' care - Patients' need to ask for information about the health condition - Doctors' professional training - Patients' opinion of doctors' explanations - Discharge report - Explanations about treatment - Doctors' use of technical words NURSING CARE - Nurses' care - Nurses' empathy - Nurses' care of patients - Nurses' professional training - Nurses' interest in patients' questions - Global assessment of the care - Contradictory orders - Nurses' explanations of the disease COMFORT - Room conditions for the patient - Global assessment of the physical conditions of the hospital - Quality of the food - Room comfort for the family - Sleep disturbance due to environmental conditions - Hour patients were awakened VISITING - Visitors disturbed by staff - Visiting hours - Time the visitors spent in the room - Quantity of visitors PRIVACY - Privacy during examination or tests - Privacy on the way to testing CLEANLINESS - Toilet cleanliness - Room cleanliness

    http://www.rand.org/content/dam/rand/www/external/health/surveys_tools/psq/p sq3_survey.pdf

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