Who is the most effective communicator ? And Why ? What are the essential elements of an effective communication ?

? What is the purpose of effective communicator? Was Mr. Oberoi

 successful

in achieving any of these purpose? Analyze the communication skills of Mr. Sharma ? What is your opinion about Mr. khares communication skills ?

Rahul Convincing Polite Calm Flexible Uses proper Gestures Audience conscious

Mr. Oberoi Persisting Impatient Casual in agreement Sense of arrogance Easily flares up

Francis J Bergen advocates 7 Cs of communication : Candidness : Tone of sincerity; Consideration of other person/ listener's interest; you attitude
Clarity

: to verbalize ideas accurately; Seek clarification

 Completeness

: message should be planned and structured; communicate whatever is necessary Conciseness : be brief and be able to say whatever we need to say in minimum words

Concreteness :means specific, definite in describing events and things. Vivid description of event or state Correctness : taking care of grammatical errors

Courtesy :Maintaining the proper decorum :say things with force and assertiveness and without being rude; respect the other person

To inform To persuade Motivate In each situation a positive change intended to be brought about in audience-change of attitude, or perception, or belief. All business communication is manipulative, purposive and goal oriented

Mr. Sharma Clear about his role and purpose Polite but firm Good listener Strategic in his intervention Knowledge & proper use of words

Mr. Khare Professional in advice Assertive sentences Has clarity of policy Humorous Decisive