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Buyer Seller Dyads October 13, 2010 by Hitesh Bhasin Leave a Comment The term dyad is used for

interactions between people. Thus buyer seller interac tions can also be said as buyer seller dyads. The seller can either be a persona l salesman, or an advertisement, or any such combination of a pull or push strat egy. However, this interaction between buyer and seller is known as buyer seller dyad. The objective of a marketers is to optimally utilize buyer seller dyads or in ot her words to have interactions in such a manner that the customer buys our produ cts. That is why so much market research is put into developing an ad copy or in to training a sales executive. Because they are the main interaction point. Example Research has shown that in the Insurance industry, people are more ready to buy insurance from a representative they know personally rather than from a company representative. Thus insurance companies took a stand of making sales ag ents rather than hiring them because these agents through their contacts are abl e to sell insurance much better. Marketing implications of buyer seller dyads Sales personnel should be matched with the customer so as to increase interactio n. Do not hire a sales executive in one demography to represent the company in a nother demography altogether. A factor majorly affecting buyer seller dyads is the impression brought on from childhood that sales and marketing involves tricking the customer into buying th e product. This too affects the interaction process Sales people are stereotyped even before their pitch. Thus they need to be train ed in such a manner that they overcome the resistance so as to have a positive i nteraction. Selling is a two way process involving both the consumer and the marketer, a buy er and a seller. Hence the study of buyer seller dyads is extremely important. Any further examples you have of buyer seller dyads are welcome.

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