QUESTIONNAIRE

Dear Respondent, This is a survey regarding the product analysis of Garnier BB Cream by Garnier, so kindly furnish the correct information. The information given will only be utilized for the research purpose and nothing else. Name: 1. Age a) Below 18 2. Educational Level a) Primary 3. Monthly income a) <10,000 b) 10001-20000 c) 20001 30000 d) 30001 40,000 b) Secondary c) Graduate b) 18 22 c) 23 27 d) 28 32 Cont: ______________ ( e) above 32 ( ) )

d) Post graduate e) other_______ ( )

e) >40000

4 What kind of promotion would you attract you to buy skin care products the most? a) Newspapers c) Promoters Persuasion b) Seminars d) Leaflets & TV comments ( )

5. How do you determine the trust worthiness of the personal care brand you are using ? a) Product origin c) Laboratory recommendation b) Award received d) Editorial recommendation ( ) ( )

6. Indicate the reason for purchasing Garnier BB Cream Product. a) Price b) Packaging c) Ingredients e) Promoters service

d) Location in Retail Stores

7. Are you aware of all Garnier BB Creams? a) Yes b) No

8. Which Garnier BB Cream do you use? a) BB Cream Eye Roll-On c) BB Cream Oil Free b) BB Cream Original d) BB Cream Sensitive

9.Are you satisfied with the variety of range available in Garnier BB Cream? ( a) Yes b) No (

10. The variant of Garnier that you use is available at: a) Every Store b) Selective Stotres c) Not Available in your area.

11. The price you pay for the Garnier products is: a) Highly overpriced c) Perfectly Priced b) Slightly Overpriced d) Under priced

12. How do you find Garnier products? a) Highly Satisfactory b) Satisfactor c) Not Satisfactory

13. Would you like to continue with Garnier BB Cream as a loyal customer to it? a) Yes b) No ( ( ) )

14. Will you recommend the Garnier BB Cream to others? a) Yes b) No

15. Any suggestions to the company for the improvement of the product and organization: _____________________________________________________________________ ___________________________________________________________________________ ___________________________________________________