You are on page 1of 1

If you get message "The installation of this package failed" when installing

Microsoft Office 2007 Service Pack 1 or Service Pack 2, try these steps :

1. Change the location of your temp folder. Using these steps:


a. Make temp folder on your drive. i.e: "D:\Temp" or "C:\Temp"
b. Right click "My Computer" , Properties, tab Advanced, button Environment
Variables
c. Change TEMP value to D:\TEMP (or the folder you have specify on step a.
d. Change TMP value to D:\TEMP (or the folder you have specify on step a.
e. click OK

2. Install Windows installer 3.1 v2


(WindowsInstaller-KB893803-v2-x86 MS Windows Installer 31v2.exe)

3. Install dotNet Framework 2.0

Then, try install Service Pack again.


The above steps are tested in Windows XP Pro Service Packs 2.

You might also like