STARTING MY OWN BUSINESS

SUBMITTED TO: PROF. NOEL BELMONTE SUBMITTED BY: MARILOU A. MENDOZA GROCERY SHOPPING SERVICE

ACKNOWLEGEDMENT The author wishes to express his profound gratitude. First and foremost to our almighty and omniscient God, for the gift of wisdom that he has so graciously bestowed upon the author without which this book would not have come into fruition. To Mr. Noel Belmonte are respected leader in the academe for the privilege he has accorded the author to teach managing a service enterprise in the respective institutions he head. An esteemed colleague in the academe, who generously shared his legal insights with the author during the many occasions that the latter sought his opinion on a variety of topics in managing a service enterprise. The author reserves her special thanks to his teacher who have been her constant source of inspiration in studying managing service enterprise and eventually writing this book.

Table of contents Chapter I Introduction Decision Reasons Other information regarding the business Chapter II Market Study Market Description Demand Competitors Supply Market strategies Pricing Promotion Chapter III Management Study Objectives Objectives

Organizational Structure Chart Job Description Job Qualification Gant Chart Policies, Rules and regulations Chapter IV Technical study Location Site Development Plan Technology Machine or Equipment Skills of Manpower Processes or methodologies Quality Quantity Product or Service description Raw Materials

Cost estimates Chapter V Financial Study Organizational Cost Operational cost Raw Materials, Machines or Equipment Financial statement ROI Notes and assumptions Chapter VI Socio-Economic Study LGU Workers Customers Environment Appendix Forms Curriculum vitae

Survey Forms Documents on interview Questionnaires Other Documents

Chapter I

Introduction I choose grocery shooping service because almost needs of the people are here . eventhough I know that I need a big capital for my business, I will contineous it and do everything to become it successful. Objectives -The
major objective is to sell products and earn the highest profits

possible. However, grocery store owners face major competition from other retailers like restaurants and mass merchandisers

Decisions- I decided to put up this kind of business because since I was a child this is my dream. Reasons- to help my family in terms of financial and to fulfill all of our needs and also sell products with a lower price. Other information regarding the business- I will only rent the building as an starting then afterwards when there is return on investments I will buy it.

Chapter II Market study Objectives

Predicting and satisfying customer needs Analysing market trends Monitoring competition Anticipating change and overcoming its effects Increasing positive perception among its customers

Market description- foods,beverages,ciggarettes,detergent,diapers, and others. Demand- find out how the present demand for certain products or services in the community is being met. Competitors- product and services, how much they costs, how they are distributed, how they are made known to the target market. Supply- find out wether or not local supply can cope with or totally satisfy local demand. Market strategies PricingOrganizations use discounts (very often in the form of a seasonal

sale, e.g. "Father's Day Sales", "Back-To-School Sales" etc.), value packages (e.g. the now ubiquitous fast food value meal), or have package portfolios with varying price ranges to hit a target market or to cut the market into segments

Promotion- advertisement, public relations, sales promotions. Chapter III Management study

Objectives
Getting Maximum Results with Minimum Efforts - The main objective of management is to secure maximum outputs with minimum efforts & resources. Management is basically concerned with thinking & utilizing human, material & financial resources in such a manner that would result in best combination. This combination results in reduction of various costs. Increasing the Efficiency of factors of Production - Through proper utilization of various factors of production, their efficiency can be increased to a great extent which can be obtained by reducing spoilage, wastages and breakage of all kinds, this in turn leads to saving of time, effort and money which is essential for the growth & prosperity of the enterprise. Maximum Prosperity for Employer & Employees - Management ensures smooth and coordinated functioning of the enterprise. This in turn helps in providing maximum benefits to the employee in the shape of good working condition, suitable wage system, incentive plans on the one hand and higher profits to the employer on the other hand. Human betterment & Social Justice - Management serves as a tool for the up liftment as well as betterment of the society. Through increased productivity & employment, management ensures better standards of living for the society. It provides justice through its uniform policies.

Organizational Structure Chart Job descriptions- cashiers, guards, drivers Job Qualification- for the cashiers at least college degree with experienced and pleasing personality, the guard have more than 1 year experience and for the driver at least 3 years on driving. Gant chart Policies- buy goods from the suppliers who offer a lower price Buy goods which affordable by the customers

Follow the FIFO inventory system. Rules- Read grocery ads before shopping, Navigate the store like a pro., Get organized,
Study your store's selling patterns for sales, and Learn the tricks of their trade

Regulations- on time, be honest, love your work, be patient to the customers. Chapter IV Technical study Objectiveshelps to organize the overall market picture while it lays the path to rule

based trading. Having a technical approach will be very important, especially during your first attempts to develop a personal trading style.

Location- central sual pangasinan. Site Development PlanTechnology-CCTV-Cameras,monitors/screen,fridge,calculator-oncomputers,credit cards swipes, bar code scanning,air conditioner. Machine/Equipment- trucks. Skills Of Manpower- know how to group, how to identify with segment to focus on, how to be more familiar with the target, know who else having the similar product or services and how to estimate the size of the target market that will buy the products. Processes- buy the products to the suppliers , pack it then sell it to the customers and consumers. Quality- done at very minimal costs and high standard.

Quantity- buy products with limited volumes. Product/services description- all kinds of products being used and ate by the people. Raw Materials- shelf, basket or shopping trolley Cost estimates- P2,500,000. Chapter V Financial Study Objectives Assessment Of Past Performance Assessment of current position Prediction of profitability and growth prospects Prediction of bankruptcy and failure Assessment of the operational efficiency franchise and legal fees, involved in setting up a business,

Organizational Cost-

and

salary of the employees. Operational costs- amount of money use when business is operated and the daily income. Raw Material, Equipment/machine costs- electricity, transportation. Financial statement- choosing the suppliers, number of products to sell and keep in warehouse. ROINotes and assumptions- monitoring, inventory, auditing.

Chapter VI Socio economic study ObjectivesWhether there is any improvement in the status of the business

and understanding of the problems encountered by the business

LGUWorkers- full-time, terms of pay daily CustomersSuccessful businesses know the importance of getting the first

customer, and they understand the value of repeat customers. According to the article ", "Every grocery store, from big to small, is trying to be the neighborhood grocer. Everyone is trying to figure out who their customers are and meet their needs." This should be the goal of every grocery employee, and particularly the customer service department.

Environment- political-legal, economic, technological and intra-industry structures. Appendix Forms- Claim your grocery through form which is given in this post. You can
either claim your grocery or can purchase base on your economical set up. It is a common practice of people that they visit grocery stores and grab lots of unnecessary things.

Curriculum vitae- educational and academic background, as well as teaching

and research experience, publications, presentations, awards, honors, affiliations, and other details.

Survey Forms-

Documents on interview

Police Certificate(s) Birth Certificate(s) Court and prison records, if applicable Military records, if applicable Color photographs Marriage Certificate, if applicable Evidence of financial support (e.g. Affidavit of Support, a notarized offer of employment, or evidence of assets) Divorce decree or death certificate of spouse, if applicable Family-based cases: All original documents establishing the relationship between the petitioner and the applicant Employment-based cases: A currently valid letter from the prospective employer confirming the essential elements of the job offe

QuestionnairesOther Documents-