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2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993
1992
1991
1990
1989
1988
1987

361,596
299,818
246,639
231,830


2,770,765

178,777
138,669
122,254
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31

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300,000
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33


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2012

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180,000
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37


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20,000
15,000
10,000
5,000
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2012 .
.
. ( )
.

38


2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995

10,724
8,649
5,584
3,701
3,191
2,799
3,123
2,310
1,992
1,454
1,472
1,624
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546
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18,936

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10,000
5,000

2012

2011

2010

2009

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.
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39


1,606 19,432- .2012
2012
. 12,048 .

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40,000
33,506
25,335

29,091

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30,000
25,000

19,432

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15,000
10,000
5,000
2011

2012

2009

2010

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267

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4,500

4,134

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3,500
3,000

2,656
1,976

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1,698
1,340
1,107 1,140 1,230
886 1,097

2,000
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677

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711
23

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

500
0

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41


2009-2012
38,673

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9,745
1,427
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2009

2010

45,000
40,000
35,000
30,000
25,000
20,000
15,000
10,000
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0

2009-2012
38,083

22,862
15,862

19,293
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2010

3,290
369
2009

45,000
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35,665

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30,000

25,238

137,155

25,000

150,000

20,000

100,000

15,000

11,924

49,607

10,000
1,153
2012

2011

2010

2009

5,000

50,000
5,056

2012

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2011

2010

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35,000,000

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15,000,000

11,280,000

10,000,000
2,257,000
2012

2011

2010

2012 36%- .2011


( 4,274,079").

44

2009

5,000,000
0


2012

43,508

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196,250

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47

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1,365 . 1,735,606
.

2009-2012
1,199,926

1,110,022

2011

2012

1,328,284

2010

1,401,159

2009

1,600,000
1,400,000
1,200,000
1,000,000
800,000
600,000
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0

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2009-2012
800,000
525,908
396,693
347,838

2012

400,000
392,462

2011

48

440,045

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378,441

2010

2009

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0

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.
2012
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.

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2009-2012
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3,274
2,359

2,514

2011

2010

17,246 17,402

18 ,764

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2,500
2,000
951

7 ,831

1,500
1,000
500

2012

2009

2012

2011

2010

2009

20,000
18,000
16,000
14,000
12,000
10,000
8,000
6,000
4,000
2,000
0

" 2012

49

' 2009-2012
2012 ( )
( .)2011 25,000 2012 ( .)2011

'

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1,200,000

1,068,571 1,072,135

1,000,000

24,809

30,000

25,849

25,000

19,999

800,000

20,000

600,000
339,674

279,104

15,000
9,951

400,000
200,000

2012

2011

2010

2009

5,000

2012

2011

2010

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60,000
45,871

50,695

50,000
40,000

33,722

30,000
17,347

20,000
10,000

2012

50

2011

10,000

2010

2009

2009

2009-2012

140,818

138,365

2012

2011

(")
160,000

140,000

118,652 122,388

140,000

120,000

101,128

100,000

120,000

106,696

80,000

100,000

60,000 54,022

80,000
54,619

60,000

40,000

40,000

20,000

20,000
2010

2009

2012

2011

2010

2009

, , .

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51

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53


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1,026

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324

8,302

2009

1,015

13,248

14,262

316

14,578

76%

2010

1,094

26,590

27,684

322

28,006

92%

2011

1,227

34,075

35,302

344

35,646

26%

2012

1,305

36,719

38,024

323

38,347

8%

" 2012

55

(")
45,000
38,347

40,000

35,646

35,000
30,000

28,006

25,000
20,000

14,578

15,000
8,302

10,000
5,000

2012

56

2011

2010

2009

2008

" 2012

57


.
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8,000 - : , , .
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.
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.
.

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2010

2011

2012

1,174,998

2,821,619

2,959,475

IVR-

222,258

757,743

966,108

IVR-

19%

27%

33%


2011

2012

63,997

103,683


( )

6,416

11,179

10%

11%

, ,
2012 17% ( 114,694 ).

58


2012

105,047

86,415

133,445

116,956

126,692

95,534

85%

93%

97%

95%

99%

98 %

99%

97%

98%

98%

100%

98%

98%

80%
60%
40%

124, 506

113, 735

104,682

123,016

119,030

140,367

20%


97%

95%

36,664

31,956

95%

98%

99%

99% 100% 98%

100%
94%

92%

81%

81%

80%
60%
40%

30,610

24,662

31 ,381

34,426

31,355

36,072

31,106

43,895

48,091

64 ,574

20%
0

95% .

" 2012

59


2012

400
340

350
300
250
200
146
130 130

136

122
69

78

123

125

121

126

124
53

29

19

29

123
34

124

123
48

150

40

100
34

50
0


350
291

300
204

187

166
53

161

158
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169

163

160

167

165

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157
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250
200
150
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60

" 2012

61


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