HNG DN SON TIN NHN LY S TH T MUA V TU TT GA SI GN

(I TU T NGY 20/01/2014 N NGY 29/01/2014 V KH HI CHIU VO)

1. Ly s th t xp hng mua v. Qu khch son tin nhn vi c php:

GASG TN SCMND => gi 8205 (V d: Gasg Hung 123456789 =>gi 8205)

2.Kim tra s th t Ga Si Gn ang phc v. Qu khch son tin nhn vi c php:

GASG KT

=> gi 8205

3.Bo tr s th t. Khi qu khch c s th t nhng b n tr th kch hot li STT theo c php:

GASG TRE STT

=> gi 8205 (V d: Gasg tre 168 =>gi 8205)

Qu khch lu :
* Ch s dng in thoi thuc 3 nh mng Vinaphone, Mobifone, Viettel nhn tin, gi cc l 2.000
ng/1tin nhn. c k hng dn trnh son tin sai c php, gi ng u s: 8205. Tn v S CMND
phi ng ca ngi vo xp hng mua v. Ga Si Gn khng gii quyt cc trng hp sai s CMND. S in
thoi h tr: 19008612)
* Mi s th t c mua ti a 04 v lt i v 04 v lt v (Qu khch phi mang theo CMND ca ngi i
tu i chiu v in trn v).
* Nh ga khng pht s th t ti ga i vi khch mua v tu trong giai on cao im Tt (v i tu t ngy
20/01/2014 n 29/01/2014)

GA SI GN