BGEL CASE STUDY

By: GROUP 3
k. prudhvi nadh Manoj Rick Mitra Anup sheety Nitesh Ranjan

Question 1. Quality management system of BGEL is not performing well because they ate facing lots of rejection of the final product on daily basis. The main reasons of rejection of final product are: Skill inadequacies, machine failure, no proper communication, coordination problem, missing instructions, specifications not met, high absenteeism, etc. They have not been able to make improvements in quality because of low skill levels of the employees, absence of a quality monitoring system, high levels at absenteeism and a high turnover of the production workers.

Question2. According to display board, the main problems of BGEL are: High absenteeism, skill inadequacies, machine failures, specifications not met, no proper coordination. Three areas that BGEL need to address in order to improve their quality standards are: 1) Proper coordination among employees and management. 2) Skill workers 3) Reduce absenteeism BGEL should prevent the errors rather than inspection of final product. By checking the product at each level and prevent the error at the same time is the best option to reduce or eliminate the rejection of final product. Plan of action for BGEL for the next one year is as follows: i) ii) iii) iv) Educate the employees about the whole process and their specific work. Give incentives to the employees for good attendance. Install good quality of machine to avoid machine failure. Conduct formal and informal meetings among production department so as to avoid communication problems and also try to teach the whole process to everyone. Introduce quality monitoring system.

v)