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14767 Beverly Way Orlando, Florida 79890 Phone (915) 555-1221 Fax (915) 555-1210 Maxoffsupp.com May 6, 2013
Dear customer, On September 10, we sent a letter regarding a 20% off your entire purchase. Unfortunately there was a mistake in how the 20% will be used. The 20% off will be deducted off the most expensive item of your purchase. We apologize for any misunderstandings. Fortunately we currently do have several office supplies on sale as well as our 20% off offer. Attached to this letter you will find a booklet with all the supplies we currently have on sale. Our main goal as a company is to provide the best prices in the market, and we are proud to announce our input into this goal. If you have any questions or concerns feel free to contact our customer service office. Thank you,