Antwain Anderson

1709 Peachcrest Road Decatur, GA 30032 (678) 234-1039 aanderson47@student.gsu.edu

OBJECTIVE To obtain a position with a firm that will utilize my talents. EDUCATION Georgia State University, Atlanta, GA Bachelor of Arts, Political Science WORK EXPERIENCE Dekalb County Board of Education Stone Mountain, GA Substitute Paraprofessional Assist students with physical needs such as toileting and feeding. Provide both small group and individualized instruction to students. Assist teachers with daily classroom management activities that promote a productive learning environment. 05/13 Present 09/2013 Present GPA 3.65 Expected graduation: December 18, 2013

Corporate Events Unlimited, Austell, GA Event Staff

Conduct team building exercises with clients in a fun, entertaining, and professional manner. Manage and coordinate event materials as instructed by senior officials. Display excellent customer service to clients while being an ambassador to the CEU brand. 06/12 04/13

Boys & Girls Clubs of Metro Atlanta, Atlanta, GA Teen Coordinator

Assisted teenagers with healthy life style choices such as character development and career planning. Implemented academic strategies for college bound students. Developed strong relationships between parents, teens, staff, and the community.

MARTA, Atlanta, GA Breeze Agent/Station Agent

02/06 09/10

Assisted customers with ticket sales and train/bus routes. Collected and filed Breeze Vending Machine error reports. Resolved conflicts between customers and the agency. Conducted daily station tours to ensure quality and safety for both internal and external customers. Collaborated with other Station Agents to manage large scale event traffic such sporting events and concerts. 08/04 02/06

MARTA, Atlanta, GA Protective Specialist

Acted as the first line of customer service for both internal and external customers at the MARTA Headquarters Building. Provided security and established a safe environment at both the MARTA Headquarters Building and Annex Building. Monitored surveillance cameras at key entry points. Escorted MARTA employees to the parking lot or parking deck upon request. Evaluated and mediated conflicts between MARTA and the general public.

SKILLS Microsoft Office Word, Excel & PowerPoint Type 75 wpm