GARY M.

CHAING
294 W 12th Street, San Pedro, CA (310)-218-7525 moongu@outlook.com

EXPERIENCE
INTERN, CAPRO MISE, CALSTATE LOS ANGELES – SEPT 2017 — CURRENT
Provide pre-vocational services to CaPROMISE participants: Interest inventory assessments, resume building,
interviewing skills, job readiness, and college readiness. Counseled participants and family members on career and
educational options. Assisted clients with case management issues such as creating educational plans, finding housing or
health care, job placement. W
ADVANCED REPAIR AGENT, GEEKSQUAD; HAWTHORNE, CA – 2006 — CURRENT
Communicate with clients over the phone in relation to troubleshooting inquiries, repair status updates, or seeking
approval for necessary repairs. Perform paperwork duties including detailed repair logs per service order/client, parts
ordered, logging service orders completed during shift.

COUNTER INTELLIGENCE AGENT, GEEKSQUAD; HAWTHORNE, CA – 2006 — 2010

Engage with clients seeking resolution to technological products. Meeting revenue performance markers through the sale
of services and products. Primary facilitator between client and repair technicians, break down technological concepts to
clients to help with understanding of issue and how to prevent future incidents. Prepare and maintain paperwork in
relation to client’s service order and store operational reports.

EDUCATION
CA LIFORNIA STA TE UNIVERSITY L OS A NGELES, LOS A NG ELES, CA
B S IN R EHA BI LI TAT ION S ER VIC E S , EXPECTED MAY 2018

L OS A NGELES HA RBOR C OLL EGE, W ILM INGTON, CA

A SS O CIA T E D E GR E E, 2009

SKILLS
 Strong background working as a team to achieve goals.
 Knowledge of the limitations and abilities of various disabilities.
 Awareness of occupations appropriate for persons with a particular disability.
 Developed a resource guide of community organizations and services available to the disabled.
 Able to apply casework, interviewing and testing techniques to obtain and analyze information and plan
services and follow-up activities.
 Maintain confidential records, and prepare reports and correspondence related to the work.
 Knowledge of ADA regulations, the Rehabilitation Act and WIOA
 Demonstrated sensitivity and ability to motivate, counsel, teach and partner with individuals with disabilities
and individuals from various disadvantaged backgrounds
