Juan Rodriguez

(361)222-4097

ctrsaint06@gmail.com

CAREER OBJECTIVE: Bilingual professional seeking to join a customer service based company, to make
a positive difference in their revenues and assist with accomplishing goals.
QUALIFICATIONS:

Over two years of customer interaction experience

Experience in coaching and facilitating group presentations
Working knowledge of quality control, high volume production, and following procedures
Experience with meeting deadlines and maintaining attention to detail
Basic knowledge of MS Word, Power Point, e-mail correspondence, and type 50 WPM
Fluent in Spanish and English

EDUCATION:
Salt Lake Community College, UT Engineering, Design and Manufacturing Technology (Summer
2014 - Present)
Courses taken: Communication 1020; Intro to Writing English 1010; English 2030
CUSTOMER SERVICE EXPERIENCE:
Aqua Chlor, Texas
Pool Technician
08/2007 12/2010
Maintained the pools in private homes by balancing the water chemistry and trouble shooting.
Color Time, Texas
Specialist
04/2008 08/2009
Provided moving furniture assistance and problem resolution to customers. Collected payments
and contract documents to complete transaction. Explained companys policies.
Cutco, Texas
Sales Representative
04/2006 11/2006
Met one on one with customers for demonstrations using effective presentation skills. Promoted
the quality concept and benefits of useful products. Welcomed challenges and achieved sales.
OTHER EXPERIENCE:
Director Development SLCC. Utah
Data entry Specialist
12/2014 now
Use Banner to record donations, create organizations and constituents, and file receipts.
Executed an audit to identify faults in the files and the system. Created spreadsheets to help keep
information organized.
JJ Potts, Utah
Glaze Mixer
04/2014 11/2014
Followed strict procedures to insure the quality of our products, while maintaining efficiency.
AgReserves Inc., Utah
Dairy Worker
07/2011 03/2012
Cared for herd, labored to support the breeding and production of calves in a farm. Placed
newborn calves in a safe environment ensuring a smooth transition to ease the separation
process. Documented daily activities to keep records and tracked the cows death ratio.
Strike (R&R Contractors), Texas
Labor
12/2006 10/2008
Abided to strict deadlines to complete project on time and efficiently. Followed OSHA regulations
and took safety measures.