Tarieka Cox

2900 Athena Lane, Apt 42C. Lithonia, GA 30038 |678-252-8280 |tariekacox@gmail.com

Detailed oriented administrator seeking to add value to the organization’s vision.

QUALIFICATIONS
Interpersonal skills • Self-starter • Attention to detail • Organizational skills • Problem solving skills

TECHNICAL SKILLS
Microsoft Office, Outlook, PowerPoint, Excel, IDX, Type 45-word p/m

PROFESSIONAL EXPERIENCE
7/2017- Present Publix Lithonia, GA
Decorator Schedule Hours: 9am-4pm Hours Worked per week: 12-24
 Providing premier customer service, including greeting them and responding to questions.
 Icing, decorating, packaging, labeling, and pricing products for island refrigerated cases.
 Icing, decorating, tray, and maintaining freezer and refrigerated showcase.
 Filling customer special orders, including wedding cakes.
 Dynamically selling products by providing customers with information needed to make
product-relation decisions, Operating the Bakery department mixer, following Publix's
guidelines for Cake Decorators.
 Maintaining Publix's high standards for product freshness and sanitation.
 Organizing and rotating stock in the Decorator's freezer, assist in other duties as assigned.

2/2012- 6/2017 The Sunshine House Tucker, GA

Lead Child Development Associate Schedule Hours: 8am-5pm Hours Worked per week: 40
 Implement daily programs and lesson plans and prepare the classroom making it a positive
healthy atmosphere for 15 children to learn and grow.
 Handle inbound service calls from vendors, while looking for opportunities for new products
and services that will increase learning and development.
 Answer some incoming calls assisting the parents and welcoming visitors that come into
facility.
 Serve as a liaison between the parents and the administrative staff to keep the lines of
communication open, mentor and train new employees as needed.
 Attend all recommended training programs and professional workshops to comply with all
NAEYC and Bright from the Start guidelines.
3/2012- 7/2013 Senior Connections Atlanta, GA
Office Manager Schedule Hours: 8am-4:30pm Hours Worked per week: 40+
 Provided supportive services to elderly clients, their families and case managers to assist them
with in-home care needs.
 Set schedules for 25 employees and created payroll and travel expense sheets for the employees
to be compensated.
 Handled inbound and outbound calls, made appointments, reviewed and verified patient
coverage of insurance.
 Solved complex problems and acted as a liaison between the clients, case managers, and the
clients’ family members and attended provider meetings.
 Called and reminded patients of their appointments and scheduled service for new and existing
clients also maintained files and handled inventory.

3/2001- 5/2009 HR Block Jonesboro, GA

CSR/Tax Preparer Schedule Hours: 9am-3pm Hours Worked per week: 30
 Answered customer inquiries concerning their previous and current taxes and scheduled
appointments for new and existing clients.
 Introduced new products and services to the clients.
 Provided tax tips and advice to educate clients and increase client retention.
 Accurately entered client data and prepared tax documents.
 Mentored new employees.
 Consistently maintained a ninety-five percent customer satisfactory rating.
 Successfully completed over 60 hours of training for tax preparation and Enhanced Customer
Services Training.

1/2000- 2/2001 Metro One Communications Marietta, GA

411 Operator Schedule Hours: 9am-5pm Hours Worked per week: 40
 Gave information to cellular phone customers and provided directions as needed.
 Served as a concierge by setting up reservations for customers.
 Accurately provided information at the rate speed of thirty seconds or less.
 Implemented suggestive selling techniques for products and services the company offered.
 Performed Lead duties by acting as a liaison between team members and the managers.
 Mentored new employees.

EDUCATION
Jan 2018- Present Georgia State University Atlanta, GA
Bachelor of Science - Interdisciplinary Studies Expected Graduation December 2020

August 2014- December 2017 Georgia Perimeter College Decatur, GA

Associates of Science - Psychology

April 2011-December 2011 Our House, Inc. Decatur, GA

Child Development Association Certification Program

References provided upon request