Helen Galiszewski

Senior Tax Analyst

Address Great Falls, MT 59404 LinkedIn https://www.linkedin.com/in/helen-

Phone 406-402-9820 galiszewski
E-mail helengalis@gmail.com WWW https://helengaliszewski.weebly.com

Strong accounting professional with a demonstrated history of working in the retail industry.
Skilled in Customer Service, and Leadership with a Bachelor of Arts - BA focused in
Organizational Leadership from Arizona State University.

Business-minded Tax Analyst promoting more than 10 years of expertise of ensuring accurate
tax return filing. An efficient individual with experience building and updating tax models and
tools. A real problem solver with project planning, analytical and team collaboration skills.

Skills

Leadership

Automated Large-Volume Tax Return Preparation

Tax Audit Management

Tax Compliance

Work History

Nov 2013 Senior Tax Analyst

- Current H&R Block, Great Falls, MT
Monitored legislative and regulatory arenas for relevant tax issues and
updated management to facilitate informed decisions.
Advised internal partners on adherence to federal and state tax
regulations and laws to promote corporate legal compliance.
Collaborated with legal, finance and compliance departments to
structure solutions to complex and multi-faceted challenges.
Communicated with external customers and taxing jurisdictions to
clarify tax notices and resolve other inquiries.
Communicated complex tax issues and terminology with others by
explaining in easily-understood terms.
 Prepared and reviewed federal and state tax returns to comply with
corporate submission requirements.
Researched tax issues and stayed current on all federal and state tax
laws.
Analyzed tax issues and made recommendations for remediation to
management.
Prepared all federal and state income tax paperwork for extensions and
returns.
Responded to taxpayer questions and helped individuals complete and
file tax documentation.
Processed tax payments, set up payment plans and worked with
delinquent taxpayers to resolve issues.
Interpreted and applied federal and state tax codes for personal,
business and corporate taxes.
Recommended financial solutions in relation to tax implications.
Prepared tax returns for individuals and businesses.
Professionally negotiated and dealt with taxpayers in confrontational
situations.

Apr 2022 Shift Supervisor

- Feb Starbucks, Great Falls, United States
2023
Built performance-oriented culture with satisfied, hardworking
employees by clearly highlighting employee success and developing
leaders from within.
Completed store opening and closing procedures and balanced tills.
Enforced company policies and regulations with employees.
Helped store management meet standards of service and quality in
daily operations.
Responded to and resolved customer questions and concerns.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful
solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid
violations or unnecessary work delays due to hazards or inefficient
layouts.
Established effective employee schedules and delegated tasks to take
advantage of individual abilities and meet expected demands.

Oct 2019 Team Leader

- Jul 2020 Block Advisors, Colorado Springs, CO
Conducted training and mentored team members to promote
productivity and commitment to friendly service.
Established open and professional relationships with team members to
achieve quick resolutions for various issues.
 Mentored and guided employees to foster proper completion of
assigned duties.
Built strong relationships with customers through positive attitude and
attentive response.
Conducted training and mentored team members to promote
productivity, accuracy, and commitment to friendly service.
Monitored time and attendance, enforcing compliance with company
procedures relating to absenteeism.
Monitored team performance and provided constructive feedback to
increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures
and quality requirements.
Held weekly team meetings to inform team members on company
news and updates.
Maintained overall safe work environment with employee training
programs and enforcement of safety procedures.
Evaluated customer needs and feedback to drive product and service
improvements.
Developed effective improvement plans in alignment with goals and
specifications.

Oct 2015 Office Manager

- Apr Colleron LLC, Bremerton, WA
2016
Approving payroll, scheduling, attending manager meetings, preparing
taxes
Oversaw office inventory activities by ordering and requisitions and
stocking and shipment receiving.
Established workflow processes, monitored daily productivity, and
implemented modifications to improve overall performance of
personnel.
Managed office operations while scheduling appointments for
department managers.
Maintained computer and physical filing systems.
Reported to senior management on organizational performance and
progress toward goals.
Evaluated employee records and productivity and submitted
evaluation reports.
Updated reports, managed accounts, and generated reports for
company database.

Education

Bachelor of Arts - BA: Organizational Leadership

Jan 2020 Arizona State University - Tempe, AZ
- Current Dean's List: Fall 2022
Professional Development: Leadership

Jan 2014 Certificate: Massage Therapy/Therapeutic Massage

- May Carrington College - Spokane Valley, WA
2015 Being a massage therapist requires empathy, good communication skills
and a devotion to understanding your patients' needs on an individual
basis. Our program is built with an objective to give you the information
and experience necessary for you to successfully: Confer with clients
about problems with stress, pain and their medical history Develop and
propose client treatment plans Massage the muscles and soft tissues to
treat medical conditions, injuries or to maintain overall wellness Maintain
records of prognosis, treatment, response and progress Instruct clients
about techniques for postural improvement, stretching, relaxation and
rehabilitative

May 2001 No Degree: General Studies

- May Eastern Washington University - Cheney, WA
2013

May 2011 No Degree: General Studies

- May Columbia-Greene Community College - Hudson, NY
2012 General Education requirements

Jan 2007 Secondary

- May Baker High SchoolHigh - Baker City, OR
2011