FAKIHAH MALIK

Toronto, ON
Telephone: (647)-772-4945
fakihah_1996@hotmail.com

OBJECTIVE:
To obtain a responsible and challenging position where I can utilize my skills and
experience to contribute to the growth of your organization.

HIGHLIGHGTS OF QUALIFICATIONS:

Well-developed communication and interpersonal skills

Comprehensive knowledge of Payroll, ATS, HRIS systems (ADP, Ceridian
Dayforce, Bamboo).

Highly organized and efficient.

Ability to make sound decisions and exercise conflict resolution

Strong administrative skills, with attentiveness to confidentiality

Outstanding ability to prioritize and organize tasks according to clients’ needs

Excellent computer skills with proficiency in Microsoft applications and excel

Strong interpersonal skills with the ability to work with individuals from diverse
backgrounds

Detail-orientated and resourceful.

Flexible to work on weekends and evenings.

Quick learner and always eager to learn.

RELEVANT WORK EXPERIENCE:

Human Resources Business Partner Oct 2022 – Present
The Crump Group Inc.
 Use well-developed consulting skills to help the business achieve key business objectives
and increase the effectiveness of the organization
 Coach on a variety of HR and business-related issues to effect change in the organization
 Additional responsibilities include leading and managing, in partnership with the relevant
HR centers of expertise, leadership development, talent management, compensation
strategies, engagement, retention and culture
 Gather, analyze, and report relevant HR data and analytics to identify evidence of
improvement/success and key areas for development
Talent

 Talent acquisition - Supports line managers to plan workforce needs and to ensure on time
recruiting of staff.
 Keeps updated market knowledge on recruitment trends on the industry
 Ensures that the Line Managers have the right competencies and tools to perform a
professional recruitment process
 Talent Development – Lead the training and Development function for the organisation
  Provides day-to-day performance management guidance to line management (e.g.,
coaching, counselling. development, disciplinary actions).
 Lead the Annual Performance Review process for the client group
Planning
 Partner with business leaders to meet critical timelines and deliverables for HR initiatives
and periodic reporting requirements
 Provides guidance and input on business unit organizational structures, workforce planning
and succession planning.
 Partners with and supports the broader HR team to develop and implement specific plans to
meet the needs of the business
Total Rewards
 Total Rewards – Assist in to drive effective compensation equity and planning processes for
client group
 Responsible for managing the HR responsibilities of the Worker's Compensation Program
 Develop human resources solutions and solve people-related business challenges by
collecting and analyzing data, and recommending courses of action
 Complete assigned HR projects by clarifying objectives, setting clear timetables and
schedules, conducting research, developing, and organizing information, analyzing results,
and preparing final findings and recommendations
 Strategically apply, monitor, and enforce employment laws, regulations, policies, and
procedures
 Manages internal HR communications in partnership with Manager, Communications
 Support retention initiatives.
 Other duties as assigned
Employee Relations
 Mediate employee disputes in conjunction with the Head People and Culture.
 Head People and Culture with labor relations and supervisory coaching.
 Liaise with supervisors to prepare constructive corrective action documentation and ensure
proper processes are adhered to and records kept.
 Advise and ensure consistency on the interpretation and operational application and legal
compliance of corporate policies, programs, guidelines and procedures.
Other
 Assist the Head People and Culture in social audits.
 Assist with the planning, development, refinement and implementation of HR-related
programs and procedure; collaborate with special projects as required.
Human Resources Specialist
Silfab Solar Inc. Mississauga August 2020 – October 2022
 Maintain current knowledge of all related employment legislations (i.e., Human
Rights Act, Employment Standards, Labour Relations Act, Occupational Health &
Safety Act, Workplace Safety and Insurance Act)
 Oversee and participate in the recruitment and selection process for both hourly
and salary positions.
 Manage Onboarding and Off-boarding processes.
 Development and regular updating company policies, programs and Employee
Handbook in according with the legislated requirement and Company’s
guiding principles.
 Elect and implement suitable HR technology
 Development and facilitation of HR programs and policy training and
conduct presentations.
 Act as an advisor and coach to Managers in handling difficult and sensitive situations
as well as effectively manage conflict resolutions and conduct investigations as
required.
 Advise Managers, Supervisors and employees on the interpretation and
administration of company policies and procedures to ensure fair and consistent
treatment.
 Assist managers / supervisors / team leaders in dealing with employee issues including
investigations and providing advice in managing the progressive disciplinary
procedures.
 Ensure all month-end HR KPI’s and HR action plans are completed in a timely
manner and follow up is conducted.
 Prepare, maintain and update employee database and various related reports
(i.e., absenteeism, performance reviews status, turnover, vacation / leave of
absence/ emergency leave, overtime).
 Manage the STA and LTD benefits.
 Maintain confidentiality and accuracy of appropriate documentation throughout
employment history for all employees. Ensure all documentations are filed in
the appropriate section of the personnel file.
 Selects, recommends, secures and schedules outsourced training as requested
 Establishing Health and Safety programs, maintaining Health & Safety records and
communication boards, leading Joint Health and Safety Committee, and developing
and maintaining H/S protocols, procedures, processes and guidelines.
 Updating the management team on open WSIB and disability cases and
provide recommendations on potential next steps.
 Prepare training material/ train employees on Health and Safety, AODA, WHMIS
2015, Anti-violence & harassment
 Plan for employee engagement activities, coordinate and manage company events
 Formulate spreadsheets, compile and update electronic data related to employees.
 Conduct exit interviews, record employee grievances
  End to end recruiting: prepare and post notices and advertisements, and collect and
screen applications, advise job applicants on the terms and conditions of
employment and notify applicants of results of selection process
 Pre-screen candidates and conduct interviews
 Facilitate orientation process and ensure proper data entry for new hires
 Draft memoranda, correspondence, policies, reports, proposals, job descriptions,
and other employment documentation
 Assists in absenteeism reporting, turnover, associate leaves, and reports
 Create Policies/Procedures/Processes, drafting employee handbook
 Help establish control systems for compliance with business methods and HR practices
 Review systems and processes and make modifications to address issues
 Refurbish knowledge of advancements in the field and present new ideas
 Assist in recruiting, training and management of personnel
 Perform internal reviews and audit of current systems and policies
 Ensure business practices are in accordance with human resource policies and
labor laws.
 Provide advice on discipline process, conduct disciplinary review conferences
and advise on appropriate outcomes
 Initiating and leading human resource programs and projects.

Human Resources Generalist

United Structure Fabrication January 2018 – July 2020

Responsible for full-cycle recruitment

Designed and updated job descriptions, screened resumes, following up with
interview process status and performing reference and background checks, sent out
job offer emails and answer queries about compensation and benefits.

Committed weekly payroll using Ceridian Day force, vacation tracking with accrual and
balance entitlement etc.

Responsible for New hire orientation, performance management, training,
terminations, WSIB claims, long term and short-term disabilities, leave of absence
etc.

Maintained employee confidence and protected operations by keeping human
Resource information confidential

Responsible for all health safety initiatives and programs

Acted as the liaison between managers and employees, ensuring
smooth communication and prompt resolution of all queries

Provided secretarial support / office management by entering, formatting, and
printing information; organizing work; answering the telephone; relaying messages;
maintaining equipment and supplies etc.

Other projects and initiatives as assigned.
Recruitment Consultant
Pure Staffing Solutions Inc. Toronto March 2019 – Nov 2019

Managed full-cycle recruitment for clients ranging from start-ups to large
corporate organizations within the Manufacturing industry.

Pre-screened, conducted interviews and assessed candidates using both behavioral and
situational based interviewing techniques to obtain information on work history, training,
education and skills and develop a pool of qualified candidates in hiring the ideal
candidate

Sourced candidates through search engines (monster, work polis), job postings, employee
referrals, candidate referrals, in-house database, networking, internet recruiting
resources, cold calling, social media, associations, headhunting researching and
initiating other channels as appropriate

Researched, reviewed and build new sources for active and passive candidate recruiting

Determined appropriate recruiting strategies based on position competencies
And requirements

Establish and maintain relationships with hiring managers to stay abreast of
current and future hiring and business needs

Teaching Assistant
University of Toronto Oct 2018 – June 2019

Reinforce lessons presented by teachers by reviewing material with students.

Assist in developing lesson plans based on state requirements and the specific
needs of students.

Work with students in the classroom to promote their learning and development.
Understand the teacher’s routine when it comes to delivering a lesson plan and running the
class in the event that the teacher is absent on a particular day.

Help the teacher with recordkeeping, such as tracking attendance and calculating grades.

AWARDS:

Lifetime member of Golden Key Honors Society GPA (8.6/9) 2014 – Current

Member of Deans Honor Roll 2014 - 2018

Received an award for academic excellence in Arabic language 2015 - 2016

EDUCATION:
York University Bachelor of Commerce honors (Human Toronto 2014 - 2018
Resources Management)

CHRP (Exam
scheduled June 2023)

REFERENCES AVAILABLE UPON REQUEST