Rose Buholt

October 27, 2012 Deborah Black, Assistant Deputy Director 1716 Four Seasons Drive, Suite 104 Jefferson City, MO 65101 Dear Deborah, I am excited to hear about the Correspondence and Information Specialist II opening in our department. If feel I have obtained the necessary requirements to fulfill this position. While working as a Correspondence and Information Special I for the last two years, I have obtained the ability and knowledge to correspond and communicate with recipients of Income Maintenance benefits and social service providers and vendors. Working many months with the Family Support Information Call Center, I answered questions of clients and authorized representatives. I have traveled throughout the state working with county offices to reduce their case files in order to make room for additional cases to be housed during the reorganization process. Working directly with over two hundred and fifty nursing facilities in the entire North and Kanas City areas, I have excelled at interpreting and explaining rules, regulations, and procedures concerning agency activities, programs and benefits to recipients. Strong relationships have been developed with many of the facilities administrators and office managers. After working at the Family Support Division for the last nineteen years, I would like the opportunity to advance to the Correspondence and Information Specialist II position. I will contact your office in the following week to discuss my qualifications. Sincerely, Rose Buholt 203 E Bishop ST Ravenwood, MO 64479 (660) 582-1424 RoseMary.Buholt@dss.mo.gov

RE: Correspondence and Information Specialist II

Enclosure: Rsum