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TRANSITION
COMMUNITY RESOURCE GUIDE

Assisting students with disabilities transition into the community.

TRANSITION
COMMUNITY RESOURCE GUIDE
Published Fall 2008-09

Assisting students with disabilities transition into the community.

students and their family transition from high school to a healthy community life of employment, enjoyable recreation, and a positive lifestyle.

This Resource Guide is distributed for the purpose of assisting

Information was compiled with cooperation from the Ottawa Community Transition Council, Transition Focus Team, and Ottawa County 2-1-1.

This information is current as of September 1, 2008. 2-1-1 of Ottawa County maintains an extensive database of health and human resource information. Should you or a client, require more detailed information on accessing Ottawa County services, such as application procedures, eligibility criteria, fees, hours, target population, and area served, please dial 2-1-1.

For further information, changes, or corrections contact: Ottawa Area Intermediate School District 13565 Port Sheldon Street Holland, MI 49424 (877) 702-8600 ext. 4021

TABLE OF CONTENTS
SERVICE INDEX 211 OF OTTAWA COUNTY .......................................... ACCESSIBILITY
DISABILITY NETWORK/LAKESHORE ............................. 23 1

ADA ASSISTANCE
DISABILITY NETWORK/LAKESHORE ............................. 23 DISABILITY RESOURCE CENTER OF SW MICHIGAN .... 26

ADVOCACY
ALLEGAN RESOURCE CENTER ....................................... ARC/ADVOCACY AND RESOURCE CENTER ................ ASSOCIATION FOR CHILDRENS MENTAL HEALTH ...... ASSOCIATION F/T BLIND AND VISUALLY IMPAIRED ..... AUTISM SOCIETY OF MICHIGAN ................................... CENTER FOR WOMEN IN TRANSITION ......................... CITIZENS ALLIANCE TO UPHOLD SPECIAL EDUCATION (CAUSE) .......................................................................... DISABILITY NETWORK/LAKESHORE ............................. DISABILITY RESOURCE CENTER OF SW MICHIGAN ... EPILEPSY FOUNDATION OF MICHIGAN ......................... MICHIGAN DEV. DISABILITIES COUNCIL ...................... MICHIGAN PROTECTION & ADVOCACY SERVICES ...... 2 4 5 5 6 10 13 23 26 30 56 57

BUDGET COUNSELING
LOVE INC. OF NORTHEASTERN OTTAWA CO. ............ LOVE INC. OF NORTHWESTERN OTTAWA CO. ............ NEIGHBORS PLUS ............................................................. SECOND REFORMED CHURCH OF ZEELAND ................ 44 44 70 82

DENTAL CARE
DONATED DENTAL SERVICES OF MICHIGAN ................ 28 INTERCARE COMMUNITY HEALTH NETWORK ............ 39 OTTAWA COUNTY HEALTH DEPARTMENT ................... 76

EDUCATION
CAREER ASSESSMENT CENTER ................................... 9 CHRISTIAN LEARNING CTR./DIRECTLINE DIVISION ...... 13 CORE CITY CCDA ............................................................. 21

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TABLE OF CONTENTS SERVICE INDEX continued

DISABILITY NETWORK/LAKESHORE ............................. GRAND HAVEN GOSPEL CHAPEL ................................... GRAND RAPIDS COMMUNITY COLLEGE ...................... GRAND VALLEY STATE UNIVERSITY .............................. HEIGHTS OF HOPE............................................................. HOLLAND PUBLIC SCHOOLS .......................................... HOPE COLLEGE EDUCATION DEPARTMENT ................ LATIN AMERICANS UNITED FOR PROGRESS (LAUP) ... MICHIGAN COMMISSION FOR THE BLIND ................... MICHIGAN WORKS! AGENCY .......................................... MUSKEGON COMMUNITY COLLEGE .............................. NEIGHBORS PLUS ............................................................. OTTAWA AREA INTERMEDIATE SCHOOL DISTRICT ... PATHWAYS, MI ................................................................. SECOND REFORMED CHURCH OF ZEELAND ................ TASSELL M-TEC ................................................................. UPWARD BOUND .............................................................

23 31 31 32 33 37 37 42 46 62 67 70 71 80 82 85 86

EMPLOYMENT
CAREER ASSESSMENT CENTER ................................... CHRISTIAN LEARNING CTR./DIRECTION DIVISION........ COMMUNITY MENTAL HEALTH OF OTTAWA CO. ......... CORE CITY CCDA ............................................................. JUBILEE MINISTRIES ....................................................... KANDU ................................................................................. MICHIGAN COMMISSION FOR THE BLIND ...................... MICHIGAN REHABILITATION SERVICES ......................... MICHIGAN WORKS! AGENCY .......................................... MOKA ................................................................................. OTTAWA AREA INTERMEDIATE SCHOOL DISTRICT. .... ST. PATRICKS CATHOLIC CHURCH ................................ TASSEL M-TEC ................................................................. 9 13 14 21 39 40 46 61 62 66 71 84 85

FAMILY SERVICES
ARBOR CIRCLE ................................................................. MICHIGAN DEPT. OF COMMUNITY HEALTH ................... MICHIGAN DEPT. OF HUMAN SERVICES ...................... OTTAWA COUNTY HEALTH DEPARTMENT ..................... PATHWAYS, MI ................................................................. 3 49 50 76 80

HEALTH SERVICES
HOLLAND COMMUNITY HOSPITAL ................................ 35 OTTAWA COUNTY HEALTH DEPARTMENT ................... 76

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TABLE OF CONTENTS SERVICE INDEX continued

HOUSING
ALLEGAN COUNTY COMMUNITY MENTAL HEALTH ...... ARBOR CIRCLE ................................................................. ARC/ADVOCACY AND RESOURCE CENTER ................... CENTRAL AVENUE GROUP HOME ................................ COMMUNITY MENTAL HEALTH OF OTTAWA CO............ DISABILITY NETWORK/LAKESHORE ............................... HERITAGE HOMES .......................................................... HOLLAND DEACONS CONFERENCE ............................. HOSPITALITY HOUSE ....................................................... LADDER .............................................................................. MICHIGAN DEPT. OF HUMAN SERVICES ........................ MY BROTHERS HOUSE I, II, AND III ................................ MY SISTERS HOUSE I AND II .......................................... PARKVIEW ADULT FOSTER CARE HOME ...................... SUNSHINE MANOR .......................................................... 1 3 4 12 14 23 33 36 38 41 50 68 68 79 85

MEDICAL
ANSWER TO PRAYER FOUNDATION ............................. HOLLAND FREE MEDICATION CLINIC ............................. MICHIGAN DEPT. OF HUMAN SERVICES ...................... OTTAWA COUNTY HEALTH DEPARTMENT ................... PIONEER RESOURCES .................................................... WINGS OF MERCY.............................................................. 3 36 50 76 81 88

MENTAL HEALTH
ALLEGAN COUNTY COMMUNITY MENTAL HEALTH ..... COMMUNITY MENTAL HEALTH OF OTTAWA CO. ...... DEPRESSION AND BIPOLAR SUPPORT ALLIANCE ...... HOLLAND COMMUNITY HOSPITAL ................................ NATIONAL ALLIANCE FOR THE MENTALLY ILL ............ PATHWAYS ....................................................................... PINE REST CHRISTIAN MENTAL HEALTH SERVICES ... 1 14 22 35 69 80 80

MOBILITY AND ORIENTATION TRAINING


ALTERNATIVES IN MOTION ............................................. 2 ASSOCIATION F/T BLIND AND VISUALLY IMPAIRED ..... 5 MICHIGAN COMMISSION FOR THE BLIND ...................... 46

PROTECTIVE SERVICES
MICHIGAN DEPT. OF HUMAN SERVICES ...................... 50

TABLE OF CONTENTS SERVICE INDEX continued

RECREATION AND COMMUNITY ACTIVITIES


BOYS & GIRLS CLUB OF GREATER HOLLAND ............ OTTAWA COUNTY 4-H CLUBS ....................................... PARK TOWNSHIP ....................................... SPECIAL OLYMPICS MICHIGAN ....................................... THE SHIELD ....................................................................... URBAN YOUTH MINISTRY ................................................ YOUTH FOR CHRIST OF OTTAWA & ALLEGAN CO. ...... 8 75 78 83 85 87 88

RESIDENTIAL TREATMENT
COMMUNITY MENTAL HEALTH OF OTTAWA CO. ......... 14 PINE REST CHRISTIAN MENTAL HEALTH SERVICES ... 80

RESPITE
ARC/ADVOCACY AND RESOURCE CENTER ................ 4 HERITAGE HOMES .......................................................... 33 LITTLE RED HOUSE .......................................................... 43 PATHWAYS, MI ................................................................. 80

SERVICES
CENTER FOR DISPUTE RESOLUTION ............................. LOVE INC. OF NORTHEASTERN OTTAWA COUNTY ...... LOVE INC. OF NORTHWESTERN OTTAWA COUNTY ..... WESTERN MICHIGAN TEEN CHALLENGE ...................... 10 44 44 87

SERVICES FOR PERSONS WITH DISABILITIES


CATHOLIC SOCIAL SERVICES OF OTTAWA COUNTY ... CENTER FOR DISPUTE RESOLUTION ............................. CHILDRENS LEUKEMIA FOUNDATION OF MICH. ......... DISABILITY NETWORK/LAKESHORE ............................. DISABILITY RESOURCE CENTER OF SW MICHIGAN ... EASTER SEALS MICHIGAN, INC. ................................... GRAND HAVEN CLUBHOUSE .......................................... HACKLEY HOSPITAL .......................................................... HOPE NETWORK WEST MICHIGAN ............................. LAKESHORE CLUBHOUSE ................................................ LIFE SERVICES SYSTEM (LSS) ....................................... LIONS CLUB ....................................................................... MAX/MACATAWA AREA EXPRESS ................................ METRON OF ALLEGAN .................................................... MICHIGAN COMMISSION FOR THE BLIND ................... MICHIGAN DEPT. OF CIVIL RIGHTS ................................ MUSCULAR DYSTROPHY ASSOCIATION ...................... NATL MULTIPLE SCLEROSIS SOCIETYMI CHAP. ...... SOCIAL SECURITY ADMINISTRATION ............................. vi 9 10 12 23 26 29 30 32 38 41 42 43 45 46 46 48 67 69 83

TABLE OF CONTENTS SERVICE INDEX continued

SPECIALIZED INFORMATION & REFERRAL


ALLEGAN COUNTY COMMUNITY MENTAL HEALTH ...... 1 ARC/ADVOCACY AND RESOURCE CENTER ................ 4 AUTISM SOCIETY OF MICHIGAN ................................... 6 COMMUNITY MENTAL HEALTH OF OTTAWA CO. ......... 14 DEPRESSION AND BIPOLAR SUPPORT ALLIANCE ...... 22 OTTAWA AREA INTERMEDIATE SCHOOL DISTRICT ... 71

THERAPY
BETHANY CHRISTIAN SERVICES ................................... 7 CATHOLIC SOCIAL SERVICES OF OTTAWA COUNTY ... 9 THERAPEUTIC HORSEMANSHIP OF WESTERN MI ...... 86

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TABLE OF CONTENTS
AGENCY INDEX
211 OF OTTAWA COUNTY ................................................ ALLEGAN COUNTY COMMUNITY MENTAL HEALTH ...... ALLEGAN RESOURCE CENTER ....................................... ALTERNATIVES IN MOTION ............................................. ANSWER TO PRAYER FOUNDATION ............................. ARBOR CIRCLE ................................................................. ARC/ADVOCACY AND RESOURCE CENTER ................ ASSOCIATION FOR CHILDRENS MENTAL HEALTH ...... ASSOCIATION FOR THE BLIND/VISUALLY IMPAIRED ... AUTISM SOCIETY OF MICHIGAN ................................... BETHANY CHRISTIAN SERVICES ................................... BOYS & GIRLS CLUB OF GREATER HOLLAND ............ CAREER ASSESSMENT CENTER ................................... CATHOLIC SOCIAL SERVICES OF OTTAWA COUNTY ... CENTER FOR DISPUTE RESOLUTION ............................. CENTER FOR WOMEN IN TRANSITION ......................... CENTRAL AVENUE GROUP HOME ................................ CHILDRENS LEUKEMIA FOUNDATION OF MICH. ......... CHRISTIAN LEARNING CTR./DIRECTLINE DIVISION ...... CITIZENS ALLIANCE TO UPHOLD SPECIAL EDUCATION (CAUSE) .......................................................................... COMMUNITY MENTAL HEALTH OF OTTAWA CO. ......... CORE CITY CCDA ............................................................. DEPRESSION AND BIPOLAR SUPPORT ALLIANCE ...... DISABILITY NETWORK/LAKESHORE ............................. DISABILITY RESOURCE CENTER OF SW MICHIGAN ... DONATED DENTAL SERVICES OF MICHIGAN ................ EASTER SEALS MICHIGAN, INC. ................................... EPILEPSY FOUNDATION OF MICHIGAN ......................... GRAND HAVEN CLUBHOUSE .......................................... GRAND HAVEN GOSPEL CHAPEL ................................... GRAND RAPIDS COMMUNITY COLLEGE ......................... GRAND VALLEY STATE UNIVERSITY .............................. HACKLEY HOSPITAL .......................................................... HEIGHTS OF HOPE .......................................................... HERITAGE HOMES .......................................................... HOLLAND COMMUNITY HOSPITAL ................................ HOLLAND DEACONS CONFERENCE ............................. HOLLAND FREE MEDICATION CLINIC ............................. HOLLAND PUBLIC SCHOOLS .......................................... 1 1 2 2 3 3 4 5 5 6 7 8 9 9 10 10 12 12 13 13 14 21 22 23 26 28 29 30 30 31 31 32 32 33 33 35 36 36 37

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TABLE OF CONTENTS AGENCY INDEX continued

HOPE COLLEGE EDUCATION DEPARTMENT ................. HOPE NETWORK WEST MICHIGAN ............................. HOSPITALITY HOUSE ....................................................... INTERCARE COMMUNITY HEALTH NETWORK ............ JUBILEE MINISTRIES ....................................................... KANDU .............................................................................. LADDER .............................................................................. LAKESHORE CLUBHOUSE ................................................ LATIN AMERICANS UNITED FOR PROGRESS (LAUP) ... LIFE SERVICES SYSTEM (LSS) ....................................... LIONS CLUB ....................................................................... LITTLE RED HOUSE .......................................................... LOVE INC. OF NORTHEASTERN OTTAWA COUNTY ...... LOVE INC. OF NORTHWESTERN OTTAWA COUNTY ..... MAX/MACATAWA AREA EXPRESS ................................ METRON OF ALLEGAN .................................................... MICHIGAN COMMISSION FOR THE BLIND ...................... MICHIGAN DEPT. OF CIVIL RIGHTS ................................ MICHIGAN DEPT. OF COMMUNITY HEALTH ................... MICHIGAN DEPT. OF HUMAN SERVICES ...................... MICHIGAN DEV. DISABILITIES COUNCIL ...................... MICHIGAN PROTECTION & ADVOCACY SERVICES ...... MICHIGAN REHABILITATION SERVICES ......................... MICHIGAN WORKS! AGENCY .......................................... MOKA ................................................................................. MUSCULAR DYSTROPHY ASSOCIATION ...................... MUSKEGON COMMUNITY COLLEGE ............................. MY BROTHERS HOUSE I, II, AND III ................................ MY SISTERS HOUSE I AND II .......................................... NATL ALLIANCE FOR THE MENTALLY ILL ................... NATL MULTIPLE SCLEROSIS SOCIETYMI CHAP. ...... NEIGHBORS PLUS ............................................................. OTTAWA AREA INTERMEDIATE SCHOOL DISTRICT ... OTTAWA COUNTY 4-H CLUBS ....................................... OTTAWA COUNTY HEALTH DEPARTMENT ................... PARK TOWNSHIP ............................................................. PARKVIEW ADULT FOSTER CARE HOME ...................... PATHWAYS, MI ................................................................. PINE REST CHRISTIAN MENTAL HEALTH SERVICES ... PIONEER RESOURCES .................................................... SECOND REFORMED CHURCH OF ZEELAND ................ SOCIAL SECURITY ADMINISTRATION ............................. SPECIAL OLYMPICS MICHIGAN ....................................... ST. PATRICKS CATHOLIC CHURCH ................................ SUNSHINE MANOR .......................................................... x

37 38 38 39 39 40 41 41 42 42 43 43 44 44 45 46 46 48 49 50 56 57 61 62 66 67 67 68 68 69 69 70 71 75 76 78 79 80 80 81 82 83 83 84 85

TABLE OF CONTENTS AGENCY INDEX continued

TASSELL M-TEC ................................................................. THE SHIELD ................................................................. THERAPEUTIC HORSEMANSHIP OF WESTERN MI ...... UPWARD BOUND ............................................................. URBAN YOUTH MINISTRY ................................................ WESTERN MICHIGAN TEEN CHALLENGE ...................... WINGS OF MERCY ............................................................. YOUTH FOR CHRIST OF OTTAWA & ALLEGAN CO. ......

85 85 86 86 87 87 88 88

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2-1-1 OF OTTAWA COUNTY


1500 S. Beechtree Suite A Grand Haven, MI 49417 Phone: (888) 353-6717 Toll-Free (616) 935-1298 Administrative (616) 935-6973 211ottawa@tds.net www.call-211.org 24 hours, 7 days

Fax: E-mail: Website: Hours: Service: Comprehensive Information and Referral Description: Provides Ottawa County residents, businesses, and professionals with a single point of contact for quality, up-to-date information about area human service programs such as counseling, financial assistance, senior resources, shelter, mentoring, and volunteer opportunities. Ottawa County residents can dial 2-1-1 for comprehensive information, referral, and application. Eligibility: None required.

ALLEGAN COUNTY COMMUNITY MENTAL HEALTH


3283 122nd Avenue Allegan, MI 49010 Phone: Fax: Website: Hours: (269) 673-6617 (269) 673-2738 www.allegancounty.org/Government/MH Monday Tuesday, 8 a.m. 7 p.m. Wednesday Friday, 8 a.m. 5 p.m. Other Info: For 24-hour emergency service for hospitalization screening, call (800) 795-6617. A United Way Agency Service: Services for People with Developmental Disability and Mental Illness Description: Provides managed mental health care to individuals, children, or families with mental illness or developmental disabilities. Eligibility: Allegan County residents.

ALLEGAN RESOURCE CENTER


219 Hubbard St. Allegan, MI 49010 Phone: (269) 673-8841 Fax: (269) 673-1669 E-mail: arcallegan@datawise.net Service: Individual Advocacy and Developmental Disabilities Description: Provides full advocacy services to individuals with developmental disabilities and their families. Helps individuals choose and realize their goals of where and how they learn, live, work, and play.

ALTERNATIVES IN MOTION
1916 Breton Rd., SE Grand Rapids, MI 49506 Phone: (877) 468-9335 Toll-Free (616) 493-2620 Main (616) 493-2621 lspieker@alternativesinmotion.org www.alternativesinmotion.org Monday Friday, 9 a.m. to 5 p.m.

Fax: E-mail: Website: Hours: Service: Wheelchairs Mobility Aids Description: Provides quality wheelchairs to people who need them, but cannot afford them. Application: Call to request an application. Applications may also be downloaded from the web site at www.altinmo.com. Take this application to your local wheelchair vendor (Alternatives In Motion can give suggestions to reputable dealers). The vendor will help determine the exact mobility needs and assist in gathering paperwork needed to complete the application. Documentation: -Letter of medical necessity signed by a physician (prescription) -Insurance denials -Copy of most recent Federal Tax Return -Photo of yourself

ALTERNATIVES IN MOTION continued

Eligibility: Individuals who need wheelchairs, but cannot afford them and who do not qualify for any other financial assistance. Fees: None Donations are accepted and encouraged. Service hours: Monday Friday, 9 a.m. to 5 p.m.

ANSWER TO PRAYER FOUNDATION


PO Box 2502 Holland, MI 49422-2502 Phone: (616) 395-3242 Hours: 24 hour/7 days a week answering service Service: Answer to Prayer Foundation is a Christian non-profit organization. Our mission is to help local area children (ages 18 and younger) with costs associated with life threatening diseases which insurance companies will not cover including experimental treatment and unpaid medical bills. Eligibility: Individuals ages 18 and younger who have costs associated with life threatening diseases which insurance companies will not cover.

ARBOR CIRCLE
345 East 16th St. Holland, MI 49423 Phone: Fax: E-mail Hours: Other Info: (616) 394-5754 (616) 393-5913 francie_talsma@arborcircle.org Monday Friday, 8:30 a.m. to 5 p.m. by appointment Any call after 5 p.m. will be transferred to Grand Rapids facility (877) 275-7792

Service: Provides outreach, assessment/referral, individual, group, and family counseling. Offers three programs: - Strong Families/Safe Children Project Outreach therapy for youth (ages 10-17) and their families.

ARBOR CIRCLE continued

- Homeless Youth Services of Ottawa County Crisis intervention for youth (ages 16-19), intake, assessment, case management, independent living skills, educational groups, support, and advocacy. - The Bridge of Ottawa County Emergency shelter for youth (ages 10-17) assessed to be in need of it. - No Spanish speaking therapist at this time. Eligibility: Open to Ottawa County youths who can be sent to Kent County for emergency shelter, if needed. Strong Families/Safe Children Project needs an agency referral. Services are free.

ARC/ADVOCACY AND RESOURCE CENTER


665 136th Ave. Suite #90 Holland, MI 49424 Phone: (800) 678-0995 Toll-Free (616) 738-8570 Main (616) 738-9340 info@arc-resources.org www.arc-resources.org Monday Thursday, 10 a.m. to 4 p.m.

Fax: E-mail: Website: Hours: Service: Support for Families with Developmental Disabilities Disability Awareness Programs Specialized Information and Referral on Developmental Disabilities Description: Family Support and Supported Community Living Programs offer information and referral services. Also offers extensive resource library, individual and systems advocacy, peer support, workshops, training and skill development opportunities for parents, consumers and community members. ARC conducts residential monitoring services. Eligibility: Persons with disabilities ages 0-50+ and their families residing in the greater Ottawa County area. Community members, friends, and advocates seeking information or resources regarding disability issues/community living.

ASSOCIATION FOR CHILDREN'S MENTAL HEALTH


100 W. Washtenaw St. Suite 4 Lansing, MI 48933-2129 Phone: (517) 372-4016 Main (888) 226-4543 Toll-Free - Parent Line (517) 372-4032 acmhadmin@sbcglobal.net www.acmh-mi.org Monday Friday, 9 a.m. to 3 p.m.

Fax: E-mail: Website: Hours: Service: Individual Advocacy, Mental Illness/Emotional Issues Legislative Advocacy, Mental Illness/Emotional Issues System Advocacy, Mental Illness/Emotional Issues Description: Provides advocacy to individual children and their families across Michigan, to help them secure the most appropriate and effective services possible. Works in partnership with the Department of Community Health, Department of Human Services, Community Mental Health Authorities, Family Court, the Department of Education, and local school districts, and have many accomplishments to celebrate. Local staff (who is predominately parents of children with serious emotional disorders) is active in system reform efforts and are often the catalyst for important innovations in local service systems. At the state level, ACMH staff and volunteers advocate for policy and legislative development to improve services to families. Application: Call for information. Contact: Parent Line (888) 226-4543 Toll Free

ASSOC. FOR THE BLIND AND VISUALLY IMPAIRED


456 Cherry St., SE Grand Rapids, MI 49503 Phone: Fax: E-mail: Website: Hours: (800) 466-8084 Toll-Free (616) 458-1187 Main (616) 458-7113 abvi@abvimichigan.org www.abvimichigan.org Monday Friday, 8:30 a.m. to 4:30 p.m.

ASSOC. FOR THE BLIND AND VISUALLY IMPAIRED continued

Other Info: Service area includes: Allegan, Barry, Ionia, Kent, Lake, Mason, Mecosta, Montcalm, Muskegon, Newaygo, Oceana, Osceola, and Ottawa Counties. Service: Blind Rehabilitation Teaching Mobility Aids Orientation and Mobility Training Description: The Association for the Blind and Visually Impaired works to promote the prevention of blindness and the independence of people who are visually impaired. Services include Low-Vision Clinic, Orientation and Mobility Instruction, Daily Living Skills (inhome), Counseling, Peer Support Group, Braille Transcribing, Community Activities, Optical Devices and other products, Volunteer Opportunities, advocating for people who are visually impaired. ABVI is a nonprofit organization and provides a tax deductable receipt for any contribution which helps those with blindness or vision impairment. Eligibility: Those with blindness or vision impairment, usually referred to the agency by physicians, educators, social workers or other community health providers. Individuals and family members are encouraged to contact the agency directly for a consultation.

AUTISM SOCIETY OF MICHIGAN


6035 Executive Dr. Suite 109 Lansing, MI 48911 Phone: (800) 223-6722 Toll-Free (517) 882-2800 Main (517) 882-2816 autism@autism-mi.org www.autism-mi.org Monday Friday, 8:30 a.m. to 5 p.m.

Fax: E-mail: Website: Hours: Service: Individual Advocacy for Children with Autism Description: Provides advocacy to families of children with autism. Willing to attend Individualized Education Plan (IEP) meetings with families. Contact: Staff (800) 223-6722 Grand Rapids Chapter Patrick Strong (616) 752-8577
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AUTISM SOCIETY OF MICHIGAN continued

Muskegon County Chapter Jo Ann Gaunt (231) 798-2566 Ottawa County Chapter Barb Ellis (616) 394-9633 or Colleen Hurley (616) 786-3754 Eligibility: None required. Fees: No fees for information and referral. Membership dues are required for some additional services. Specialized Information and Referral Autism Description: Provides information, referrals, and education to families of newly diagnosed children with autism spectrum disorder. Application: Call for appointment. Contact: Staff (800) 223-6722 Grand Rapids Chapter Patrick Strong (616) 752-8577 Muskegon County Chapter Jo Ann Gaunt (231) 798-2566 Ottawa County Chapter Barb Ellis (616) 394-9633 or Colleen Hurley (616) 786-3754 Eligibility: None required. Fees: None for information and referral. Membership dues are required for some additional services. West Michigan Autism Collaborative (West-MAC) Description: A regional network of Intermediate School Districts in Western Michigan ((Region 3) who work together to implement best practices for individuals with autism spectrum disorders. Their mission is to provide sustainable and systematic training, supports, and resources for families, care providers, local school districts, ISDs, and community partners serving students with autism spectrum disorders, benefiting all students.

BETHANY CHRISTIAN SERVICES


12048 James Street Holland, MI 49424 Phone: Fax: (616) 396-0623 (616) 396-2315
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BETHANY CHRISTIAN SERVICES continued

Website: Hours:

www.bethany.org/holland Monday Wednesday, 8 a.m. to 9 p.m. Thursday & Friday, 8 a.m. to 5 p.m.

Service: Provides pregnancy counseling, adoption (including direct placement, open adoption, special needs adoption, and international adoption); individual, family and marital therapy; child and adolescent therapy; intensive in-home services; Kinship Care services; post adoption services, foster care and foster home licensing. Services available in English and Spanish. Eligibility: No restrictions. Pregnancy counseling and Kinship Care no fee. Other services based on ability to pay.

BOYS & GIRLS CLUB OF GREATER HOLLAND


435 VanRaalte Ave. Holland, MI 49423 Phone: (616) 392-4102 Website: www.bgch.org Hours: Monday Friday, 9 a.m. to 5 p.m. Other Info: A United Way Agency Service: Supervised programs for youth ages 8-18 years old in the areas of Personal & Educational Development, Citizenship & Leadership, Cultural Enrichment, Health & Physical Education, Social Recreation, and Outdoor & Environmental Education. Elementary after school and summer programs. A supervised teen drop-in center with gym and game room activities for year-round interaction between youth members and trained staff. Go Girls Programs girls programs. Outreach professionals to contact youth who do not avail themselves of site-based services. Eligibility: Boys and girls: 1st grade through 12th grade.

CAREER ASSESSMENT CENTER


121 Clover Ave. Holland, MI 49423 Phone: (616) 355-3321 Fax: (616) 355-3322 E-mail: kvohlken@kandu.org Website: www.kandu.org Hours: Monday Friday, 7:30 a.m. to 4 p.m. Service: Offers a unique variety of vocational development services including aptitude, interest, and achievement testing. Eligibility: Referrals from schools, community agencies, and private industry.

CATHOLIC SOCIAL SERVICES OF OTTAWA COUNTY


6660 Blair Lane Holland, MI 49424 Phone: (616) 796-9595 Fax: (616) 796-9596 E-mail: info@csswestmi.org Website: www.csswestmi.org Hours: Monday Friday, 8:30 a.m. 5 p.m. Other Info: A United Way Agency Service: Free pregnancy testing; pregnancy outreach; counseling; infant and special needs adoption; post-adoption support; foster care; behavioral health care counseling for couples, individuals, and families; adolescent substance abuse treatment program; supportive services and guardianship for elderly and developmentally disabled; teen parent program; parent mentor program. Eligibility: All programs are available without regard for client race or religion. Programs are available at no cost to clients or have a sliding fee scale.

CENTER FOR DISPUTE RESOLUTION


665 136th Ave., Suite 100 Holland, MI 49424 Phone: Fax: E-mail: Hours: (616) 399-1600 (616) 399-1090 ocdr@macatawa.com Office: Monday Friday, 9 a.m. to 5 p.m. Mediations scheduled by appointment (day and evening) at convenience of both parties whenever possible. Other Info: Toll free (800) 8RESOLVE Ottawa & Allegan Counties Service: Assistance in resolving disputes such as: landlord-tenant, consumer-merchant, victim-offender, neighbors, parenting schedules for divorced or never married parents, schools and parents of special education students, and much more. The mediation process brings together two or more parties in a neutral, private, and confidential setting to work out a solution to their concerns with the help of a neutral third party. Services are available at a reduced cost and arrangements can be made for those unable to pay. Nearly 75% of mediations result in a mutually acceptable solution. Eligibility: All residents and businesses of Allegan and Ottawa Counties.

CENTER FOR WOMEN IN TRANSITION


1. HOLLAND OFFICE 411 Butternut Holland, MI 49424 Phone: (800) 848-5991 Toll-Free 24-Hour Crisis Helpline (616) 392-1970 Main - Crisis Helpline (616) 355-9755 Main - Spanish Crisis Helpline (866) 728-2131 Toll-Free 24-Hour Spanish Crisis Helpline (616) 392-2829 Administrative (616) 355-9760 mail@aplaceforwomen.org www.aplaceforwomen.org Monday Friday, 9 a.m. to 5 p.m. Tuesday, 9 a.m. to 8 p.m. 2. GRAND HAVEN OFFICE 300 N. Ferry Suite C Grand Haven, MI 49417
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Fax: E-mail: Website: Hours:

CENTER FOR WOMEN IN TRANSITION continued

Phone:

Fax: E-mail: Website: Hours:

(800) 848-5991 Toll-Free 24-Hour Crisis Helpline (616) 392-1970 Main - Crisis Helpline (616) 355-9755 Main Spanish Crisis Helpline (866) 728-2131 Toll-Free 24 Hour Spanish Crisis Helpline (616) 846-0674 Administrative Grand Haven (616) 392-2829 Administrative Holland (616) 846-9294 Grand Haven mail@aplaceforwomen.org www.aplaceforwomen.org Monday Wednesday, 9 a.m. to 5 p.m. Thursday, 12 p.m. to 8 p.m. Friday, 9 a.m. to 5 p.m. 3. ALLEGAN OFFICE 128 Hubbard Allegan, MI 49010

Phone:

Fax: E-mail:

(269) 673-2299 Main (800) 848-5991 Toll-Free 24-Hour Crisis Helpline (616) 392-1970 Main - Crisis Helpline (616) 355-9755 Main - Spanish Crisis Helpline (866) 728-2131 Toll-Free 24-Hour Spanish Crisis Helpline (269) 686-0842 mail@aplaceforwomen.org

Service: Services for Older Adults and Persons with Disabilities Individual Advocacy, Battered Women Description: Provides crisis intervention, advocacy, case treatment planning, and/or referral for clients who are victims of domestic violence. Provides transitional housing for older adults and persons with disabilities. Application: Call for information. Walk-ins are accepted. Contact: Kathleen Lord (616) 494-1739 Service hours: Monday Wednesday, Friday 9 a.m. to 5 p.m. Thursday, 12 p.m. to 8 p.m. Site: 1 Personal Protection Orders/Advocacy Individual Advocacy, Battered Women
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CENTER FOR WOMEN IN TRANSITION continued

Description: Provides legal advocacy for victims of domestic violence, dating violence, sexual assault, or stalking who need help in filing Personal Protection Orders (PPOs). If available, staff may accompany clients to various court appointments. Application: Appointment preferred. Walk-ins accepted. Contact: Legal Advocate (616) 494-1728 or Crisis Line (800) 848-5991 or (616) 392-1970 Spanish (866) 728-2131 or (616) 355-9755 Documentation: It is helpful to have dates and times of threat(s) for Personal Protection Orders. Service hours: Monday Friday, 9 a.m. to 5 p.m. Sites: 1, 2, 3

CENTRAL AVENUE GROUP HOME


495 Central Ave. Holland, MI 49423 Phone: (616) 396-8118 Service: Adult foster care serving mentally challenged and autistic adults. Eligibility: Referrals from Ottawa County Community Mental Health.

CHILDRENS LEUKEMIA FOUNDATION OF MICHIGAN


29777 Telegraph Road, Suite 1651 Southfield, MI 48034 Phone: (800) 825-2536 Fax: (248) 353-0157 E-mail: info@leukemiamichigan.org Website: www.leukemiamichigan.org Hours: Monday Friday, 8:30 a.m. to 4:30 p.m. Other Info: A United Way Agency Service: The Childrens Leukemia Foundation of Michigan is a statewide agency that provides information, financial assistance, and emotional support to adults and children affected by leukemia, lymphoma, and related blood disorders.
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CHILDRENS LEUKEMIA FOUNDATION OF MICHIGAN continued

Eligibility: Michigan residents diagnosed with or affected by diseases noted above.

CHRISTIAN LEARNING CENTER/DIRECTLINE DIVISION


4340 Burlingame, SW Wyoming, MI 49509 Phone: (616) 245-8388 Main Website: www.clcnetwork.org Hours: Monday Friday, 8 a.m. to 4 p.m. Service: Disability Related Social Clubs Supported Employment Transition Services for Students with Disabilities Post High School College Based Education Program Summer Educational Program Description: Provides various services and programs addressing the needs of individuals experiencing a wide range of learning, cognitive, social and physical differences, and disabilities. Services include the development of community-based job opportunities, training and supervision of individuals in the activities of work, and following along with individuals who would benefit from additional support. Also provides case management and social programs for the adult experiencing developmental disabilities. Application: Call for information and/or appointment. Contact: Pam Steenstra (616) 855-3115 or Judi Warner (616) 855-3113 Eligibility: None required. Fees: Call for information on specific service fees.

CITIZENS ALLIANCE TO UPHOLD SPEC. ED. (CAUSE)


1. LANSING OFFICE 6412 Centurion Dr. Suite 130 Lansing, MI 48917
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CITIZENS ALLIANCE TO UPHOLD SPEC. ED. (CAUSE) continued

Phone: Fax: E-mail: Website:

(800) 221-9105 Toll-Free - Outside Lansing Area (517) 886-9167 Main - Lansing Area (517) 886-9366 info@causeonline.org www.causeonline.org 2. GRAND RAPIDS OFFICE 6945 Madison S.E. Grand Rapids, MI 49548

Phone: Fax: E-mail: Website:

(800) 715-5820 Toll-Free Outside Grand Rapids Area (616) 455-8719 Grand Rapids Area (616) 455-9872 info@causeonline.org www.causeonline.org

Service: Parents Training Parents Special Education Advocacy Description: Monitors the activities of the Legislature, State Board of Education, and other bodies affecting the delivery of special education services and informs policy and decision makers of relevant factors regarding new or revised legislation, rules, or policies to assist them in formulating policy and improving the delivery of programs and services. Provides instruction and technical assistance regarding basic rights and the special education process and matches parents with mentors who advocate on behalf of the child and attend the Individualized Education Plan Committee (IEPC) meeting when possible. Application: Call for information. Eligibility: None Fees: None optional annual membership dues - $25 per individual. Site: 1, 2

COMMUNITY MENTAL HEALTH OF OTTAWA COUNTY


1. HOLLAND BRANCH 12265 James St. Holland, MI 49424

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COMMUNITY MENTAL HEALTH OF OTTAWA COUNTY continued

Phone:

Fax: Website:

(866) 512-4357 Crisis - Mental Health Helpline (877) 588-4357 Toll-Free - CMH Access Center (616) 393-5681 Main - CMH Access Center - Holland (616) 494-5508 TTY/TDD (616) 494-5545 Main - Consumer Services (616) 393-5698 Administrative - Front Desk (616) 393-5687 Administrative www.miottawa.org 2. COOPERSVILLE BRANCH 785 Randall Rd. Coopersville, MI 49404

Phone:

Fax: Website:

(866) 512-4357 Crisis - Mental Health Helpline (877) 588-4357 Toll-Free - Access Center (616) 837-8171 Main (616) 494-5508 TTY/TDD (616) 837-5823 www.miottawa.org 3. HUDSONVILLE BRANCH 3100 Port Sheldon St. Hudsonville, MI 49426

Phone:

Fax: Website:

(866) 512-4357 Crisis - Mental Health Helpline (877) 588-4357 Toll-Free - Access Center (616) 669-6160 Main (616) 494-5508 TTY/TDD (616) 669-0666 www.miottawa.org 4. GRAND HAVEN BRANCH 1111 Fulton St. Grand Haven, MI 49417

Phone:

Fax: Website:

(616) 842-4357 Crisis - Mental Health Helpline (877) 588-4357 Toll-Free - Access Center (616) 842-5350 Main (616) 494-5508 TTY/TDD (616) 842-0886 www.miottawa.org 5. DEVELOPMENTAL DISABILITIES 12263 James St. Holland, MI 49424
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COMMUNITY MENTAL HEALTH OF OTTAWA COUNTY continued

Phone: Fax:

(877) 588-4357 Toll-Free - Access Center (616) 392-8236 Main (616) 393-5692 6. HOLLAND CORNERSTONE DROP IN CENTER 704 Michigan Ave. Holland, MI 49423

Phone: Fax: E-mail:

(616) 355-2207 Main (616) 355-7245 hcdropincenter@hotmail.com 7. WEST SHORE DROP IN CENTER 17234 Robbins Rd. Grand Haven, MI 49417

Service: Dual Diagnosis Twelve Step Recovery Group Alcohol Dependency Support Groups Dual Diagnosis Description: Provides a twelve-step mutual support group for individuals having a diagnosed mental illness in combination with a chemical dependency problem which aggravates their ability to become stabilized or recover. Application: Call for information. Contact: (616) 494-5545 Eligibility: Individuals having a diagnosed mental illness in combination with a chemical dependency problem. Service hours: Grand Haven 1111 Fulton St. Thursdays, 4 p.m. to 5 p.m. Holland 12265 James St. Thursdays, Noon to 1 p.m. Counseling Central Intake/Assessment for Psychiatric Services Community Mental Health Agencies General Mental Health Information/Education Psychiatric Disorder Counseling
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COMMUNITY MENTAL HEALTH OF OTTAWA COUNTY continued

Description: Offers several services if client is determined eligible including individual, group, child, and family therapy. Medication Services -- Psychiatrists are available to assess individual's need for medication services to help control the symptoms of mental illness, to monitor for potential side effects, and to make sure individual is receiving the proper dose and type of medication. Supported Employment -- For individuals who have the desire and ability to work in the community. Supported Employment offers job development, job coaching, and follow-along services. Contact: Access Center (616) 393-5681 or (877) 588-4357 for eligibility determination. Eligibility: For adults with severe mental illness, children with serious emotional disturbance, and persons with developmental disabilities. Access Center will determine eligibility. Fees: Medicaid and indigent and some insurances. Service hours: Monday Friday, 8 a.m. to 5 p.m., some evening hours available. Sites: 1, 2, 3, 4 Ottawa County Help Line In Person Crisis Intervention Mental Health Hotlines Suicide Prevention Hotlines Description: Provides 24-hour confidential crisis intervention service Contact: Crisis Worker at (866) 512-4357 Holland (616) 396-4357 Grand Haven (616) 842-4357 Service hours: 24 hours, 7 days Sites: 1, 2, 3, 4 Cornerstone Drop In Center Mental Health Drop In Centers

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Description: Provides an alternative, nonresidential environment for people who have a mental illness. Offers recreational activities and socialization in a safe, non-threatening environment. Center is consumer-run and consumer-directed. Eligibility: Individuals with a mental health challenge. Application: Call for information. Contact: Staff (616) 355-2207 Service hours: Tuesday - Saturday, 9 a.m. to 6 p.m. Closed Sunday & Monday Site: 6 West Shore Drop In Center Mental Health Drop In Centers Description: Provides an alternative, nonresidential environment for people who have a mental health challenge. Offers recreational activities and socialization in a safe, non-threatening environment. A meal is served during open hours. Center is consumer-run and consumer-directed. Application: Walk-ins Contact: Center is currently without a phone. Information only Karl Dykman (231) 670-3914 or Dawn Brown (616) 844-1126 Eligibility: Individuals with any mental health or substance abuse challenges. Service hours: Tuesday, Wednesday, Thursday, 5 p.m. to 9 p.m. Site: 7

Case Management/Mentally Ill Psychiatric Case Management Description: Assists an individual in obtaining and coordinating needed psychiatric, medical, financial, social, and educational services. Depending on the need, these services can be
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COMMUNITY MENTAL HEALTH OF OTTAWA COUNTY continued

provided at Community Mental Health offices, Clubhouses, or in the home. Case managers will meet with client on a regular basis, if needed, to make sure services are meeting needs and assisting in accomplishing the goals of person-centered plans. Contact: Contact the Access Center (877) 588-4357 for eligibility determination. Eligibility: Eligibility determined by specific Medicaid criteria. Fees: Medicaid and those with no insurance accepted. Service hours: Monday Friday, 8 a.m. to 5 p.m., some evening hours available. Sites: 1, 2, 3, 4 Riverview, Robert S. Brown Center Residential Treatment Facilities Description: Provides transitional residential services in a 24 hour supervised setting. Additionally, Community Mental Health can assist in securing safe, stable, suitable, and affordable housing. Two homes are available. One is for crisis stabilization and the other is for psychiatric rehabilitation. Contact: Contact the Access Center (877) 588-4357 Eligibility: To be determined by Community Mental Health. Fees: Medicaid and those without insurance. Service hours: 24 hours, 7 days Sites: 1, 2, 3, 4 Respite Care Funds Service Cost Payment Assistance Description: Provides funding for short-term respite care to relieve family caregivers. Application: Contact the Access Center (616) 393-5681 or (877) 588-4357 for eligibility determination. Contact: Access Center (616) 393-5681 or (877) 588-4357
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COMMUNITY MENTAL HEALTH OF OTTAWA COUNTY continued

Eligibility: Caregivers of children and adults with developmental disabilities and children with severe emotional disturbances. Fees: Funded by Community Mental Health of Ottawa County. Service hours: As needed. Sites: 1, 2, 3, 4, 5 Supports Coordination Specialized Information and Referral Developmental Disabilities Description: Provides linking and coordination of services for persons with developmental disabilities. Uses a person-centered approach to assist individual with planning and addressing needs. Assists with residential placement, AFC lists, employment, and benefits. Application: Contact the Access Center (616) 393-5681 or (877) 588-4357 for eligibility determination. Contact: Access Center (616) 393-5681 or (877) 588-4357 Eligibility: Ottawa County resident with developmental disabilities. Fees: Sliding fee scale. Medicaid, Medicare, indigent, or private insurance. Service hours: Monday Friday, 8 a.m. to 5 p.m. Sites: 1, 2, 3, 4, 5 Supported Employment Description: Provides assistance in securing job, training, and following along for developmentally disabled and mentally ill individuals who work in the community. Application: Contact the Access Center (616) 393-5681 or (877) 588-4357 for eligibility determination. Contact: Access Center (616) 393-5681 or (877) 588-4357

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COMMUNITY MENTAL HEALTH OF OTTAWA COUNTY continued

Eligibility: Developmentally disabled or mentally ill adult who is an Ottawa County resident. Fees: Sliding fee scale. Medicaid. Service hours: As needed. Sites: 1, 2, 3, 4, 5 Community Living Supports Supported Living Services for Adults with Disabilities Description: Offers limited in-home assistance and support to developmental disabled or mentally ill individuals who desire to live on their own, including assistance with budgeting, household management, and social/recreational opportunities. Application: Contact the Access Center (616) 393-5681 or (877) 588-4357 for eligibility determination. Contact: Access Center (616) 393-5681 or 1-877-588-4357 Eligibility: Must be an Ottawa County adult resident with developmental disabilities or mental illness. Fees: Sliding fee scale. Service hours: As needed. Sites: 1, 2, 3, 4, 5

CORE CITY CCDA


21 West 16th St. Holland, MI 49423 Phone: (616) 355-0071 Fax: (616) 355-7471 E-mail: wcoleman@corecityholland.com Website: www.corecityholland.com Hours: Monday Friday, 9 a.m. 5 p.m. Service: Striving to provide people from all races and backgrounds the social and cultural resources to help them become more productive citizens, workers, and leaders.
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CORE CITY CCDA continued

Programs include: - Learning Enhancement Achievement Program (LEAP), a tutoring and mentoring program serving middle school students - STRIDES Program (Students Trained Responsibly in Developing Employment and Skills): training programs through corporations and businesses - Emergency Food Pantry - Job placements and building up job skills - Career Academy - Ex-Offender assistance Eligibility: For Career Academy Services - Ottawa County residency - Must be 18 years or older - Registered for Selective Service (if male between 18 and 45) - Eligible to legally work in the United States - Family income equal to or less than 200% of the Federal Poverty Level

DEPRESSION AND BIPOLAR SUPPORT ALLIANCE


1. NATIONAL HEADQUARTERS 730 N. Franklin St. Suite 501 Chicago, IL 60610-7224 Phone: Fax: Website: (800) 826-3632 Toll-Free (312) 642-7243 Fax www.dbsalliance.org 2. ST. PATRICKS CHURCH 901 Columbus Grand Haven, MI 49417 Phone: (616) 842-0001 Main Website: www.stpatsgh.org Service: Odyssey Mental Health Related Support Groups Bipolar Disorder Major Depression

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DEPRESSION AND BIPOLAR SUPPORT ALLIANCE continued

Description: Provides a peer led support group for those suffering with mood disorders, such as bipolar disorder or major depression. Support group is open to family and friends. Guest speakers are scheduled quarterly. Application: Call for information. Contact: Linda (616) 844-4172 Eligibility: Individuals, family and friends affected by mood disorders. Fees: None but free will offerings are accepted. Service hours: First and third Mondays of each month, 7 p.m. to 9 p.m. Site: 2 Specialized Information and Referral/Mood Disorders Specialized Information and Referral Bipolar Disorder Specialized Information and Referral Major Depression Description: Provides an information and referral line and web site to those requesting information regarding mood disorders. Also publishes more than two dozen educational materials about living with mood disorders. Educational materials have no medical or scientific jargon and convey a message of hope and optimism. Application: Call for information. Contact: Staff (800) 826-3632 Eligibility: None required.

DISABILITY NETWORK/LAKESHORE
426 Century Lane Holland, MI 49423 Phone: (800) 656-5245 Toll-Free (616) 396-5326 Main (616) 396-5326 TTY/TDD (616) 396-3220 info@dnlakeshore.org
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Fax: E-mail:

DISABILITY NETWORK/LAKESHORE continued

Website: www.dnlakeshore.org Hours: Monday Friday, 8:30 a.m. 4:30 p.m. Other info: A United Way Agency Service: ADA Assistance Accessibility Related Legislation Compliance ADA Implementation Assistance Undesignated Home Barrier Removal Workplace Evaluation/Modification Description: Provides technical assistance, suggestions for reasonable accommodation, solutions to barrier removal, assistance determining tax credits, and rewriting of job descriptions to comply with ADA through staff trained in ADA. On-site visits to assist public and private entities with facility assessments and barrier-removal. Staff and volunteers with disabilities check facilities for compliance with state and federal building codes. Eligibility: Anyone with a disability in Allegan or Ottawa County qualifies. Fees: None Bright Futures Building Resources/Independence for a Healthy Transition Adult/Child Mentoring Programs Description: Matches young adults 14 18 years of age with various disabilities to a mentor with similar interests and disability experience. The program prepares youth for the transition to adult life, career preparation, independent living, higher education, and knowledge of available community resources. Application: Mentors and mentees can call, e-mail, or walk-in for an application. Contact: Stacey Trowbridge (616) 396-5326 or e-mail stacey@dnlakeshore.org Documentation: Mentor copy of drivers license, proof of auto insurance, social security number.

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DISABILITY NETWORK/LAKESHORE continued

Eligibility: Mentees individuals 14 18 years of age with a hidden sensory, and/or physical disability with the desire to participate in the program for one year. Mentors individuals 21 years of age or older with a disability related experience. Must live or work in Ottawa or Allegan County. Must participate in an 8 hour training and submit to a criminal check and drivers record check. Must be willing to commit to one year of mentoring. Fees: None Service hours: Mentors and mentees choose their meeting times and length of meetings; however, they must connect a minimum of 8 hours per month. Disability Awareness Programs Disability Rights Groups Individual Advocacy, Developmental Disabilities System Advocacy, Developmental Disabilities Description: Assists individuals in obtaining necessary support services, such as social security or an accessible job site. Community advocacy involves making improvements that create an environment in which persons with disabilities can live more independent, dignified lives. Center works with community members to improve transportation options or to make public buildings accessible. Contact: Advocacy Specialist, Lucia Rios (616) 396-5326 Eligibility: Anyone with a disability in Allegan and Ottawa Counties. Fees: None Service hours: Monday Friday, 8 a.m. to 4:30 p.m. Assisting People with Disabilities in Obtaining Accessible/Affordable Housing Description: Link people with disabilities and their families with housing resources and personalized service navigation. Offer assistance in obtaining long-term supports/services. Provide both peer and staff support throughout the process.
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DISABILITY NETWORK/LAKESHORE continued

Application: Call for information Contact: Carol Wilson (616) 396-5326 Eligibility: Must be a resident of Allegan or Ottawa Counties. Fees: None Service hours: Monday Friday, 8 a.m. to 4:30 p.m. Transition Services for Students with Disabilities Description: Provides programming at local schools to teach job readiness, self-advocacy, and social and independent living skills. Also serves as an advocate for students in need of appropriate accommodations or special education services. Provides presentations for parent groups on a variety of special education and transition related topics. Acts as an information and referral resource for parents and teachers. Application: Call for information Contact: Stacey Trowbridge (616) 396-5326 Eligibility: Must be a resident of Allegan and Ottawa Counties. Fees: None Service hours: Monday Friday, 8 a.m. to 4:30 p.m.

DISABILITY RESOURCE CENTER OF SOUTHWEST MI


517 East Crosstown Pkwy. Kalamazoo, MI 49001 Phone: (269) 345-1516 Main (800) 394-7450 Toll-Free (269) 345-5925 TTY/TDD (269) 345-0229 dshortt@drccil.org www.drccil.org Monday Friday, 8 a.m. to 5 p.m.

Fax: E-mail: Website: Hours:

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DISABILITY RESOURCE CENTER OF SOUTHWEST MI continued

Service: Advocacy ADA Implementation Assistance Disability Rights Groups Individual Advocacy, Developmental Disabilities Systems Advocacy, Developmental Disabilities Description: Provides advocacy for individuals working to access resources and address issues such as disability rights, American's With Disabilities Act education, and compliance discrimination in employment, housing, education, or transportation, benefits/work incentive information, navigating through the maze of paperwork, and bureaucracy. Also provides Systems Advocacy, acting as a catalyst for change in the policies and legislation that affects the lives of people with disabilities. Eligibility: Individuals with disabilities Application: Call for information or to schedule an appointment. Contact: Paul Eckland (269) 345-1516 ext. 62 Eligibility: Individuals with disabilities. Fees: None Service hours: Monday Friday, 8 a.m. to 5 p.m. Peer Support/Disability Disability Related Support Groups Description: Recognizes and values the contributions persons with disabilities can offer through affirmation and empathy that comes from shared life experiences. Peer Support services are a catalyst for change and achievement. In addition to the groups hosted by the Center, the Center can connect an individual or family with other groups in the community serving specific disability needs. Current groups include Brain Injury Peer Support, Spinal Cord Injury Peer Support Group, Parkinson's Support Group, and Women's Peer Support in Kalamazoo and Battle Creek. Application: Call for information. Contact: Debbie Shortt (269) 345-1516 ext. 22
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DISABILITY NETWORK/LAKESHORE continued

Eligibility: Disability related. Fees: None Service hours: As scheduled. Independent Living Skills Instruction Description: Provides instruction and support to persons with disabilities in areas such as personal care, coping skills, financial management, social skills, and household management. Assists in areas such as: - Creating a budget - Seeking accessible, appropriate housing - Learning to navigate on public transportation - Establishing healthy lifestyles - Learning to access community supports Application: Call for appointment. Contact: Karen Halsted (269) 345-1516 ext. 63 Eligibility: Most individuals must be clients of Michigan Department of Career Development - Michigan Rehabilitation Services, however, some exceptions apply. Call for more information. Fees: None Service hours: Call for schedule.

DONATED DENTAL SERVICES OF MICHIGAN


P.O. Box 115 Jackson, MI 49204 Phone: (866) 263-4067 Toll-Free (517) 817-2372 Main www.nfdh.org

Website: Service: Provides free, comprehensive dental treatment. Program does NOT cover routine check-ups or provide ongoing treatment. Offers one-time only assistance. Program cannot pay existing dental bills.

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DONATED DENTAL SERVICES OF MICHIGAN continued

Application: Call for information or to request an application. There is a waiting list for services which averages 1 year for Ottawa County. This varies depending on the number of people needing services and the availability of dentists. Contact: Michele (866) 263-4067 Eligibility: Applicant must be unable to pay for needed dental treatment due to permanent disability, advanced age, chronic illness, developmental disability, or mental illness. Fees: None

EASTER SEALS MICHIGAN, INC.


4065 Saladin Dr. Grand Rapids, MI 49546 Phone: (616) 942-2081 Fax: (616) 942-5932 Website: www.essmichigan.org Hours: Monday Friday, 8:30 a.m. to 4:30 p.m. Service: Childrens speech & language, occupational and sensory integration therapy (ages 2-6), the P.L.A.Y. Project for children with autism. Independent Skills Training for older adults, Caregiver Training, Super Saturdaysrespite care for parents of children with disabilities (ages 3-9), Motor Skill Development for children with Down Syndrome, Individual Occupational Therapy (Birth-12), Feeding Program (ages 2-12), Hand helper program to assist sensory development, Speech and Reading Summer Programs, Summer Camps, and AgraAbility Work Rehabilitation for farmers. Information, advocacy, direct assistance, and volunteer opportunities. Eligibility: Services are available for fee, sliding fee scale available, some scholarships also available.

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EPILEPSY FOUNDATION OF MICHIGAN


1. FOUNDATION 20300 Civic Center Dr. Suite 250 Southfield, MI 48076-4154 Phone: Fax: E-mail: Website: (800) 377-6226 Toll-Free (248) 351-7979 Main (248) 351-2101 agorelick@epilepsymichigan.org www.epilepsyfoundation.org/Michigan 2. GRAND RAPIDS OFFICE 678 Front St. NW Suite 180 Grand Rapids, MI 49501-2104 Phone: (616) 454-7979 Main Fax: (616) 454-2542 E-mail: mcooke@epilepsymichigan.org Hours: Monday Friday, 9 a.m. to 5 p.m. Service: Provides education, consultations, referrals, and advocacy on a variety of issues by Epilepsy Foundation Staff, including Registered Nurses and Social Workers. Includes assistance for newly diagnosed, employment and benefit education, and assistance, help in dealing with child's school, education regarding medical treatment options and more. Application: Call for information. Eligibility: Residents of Michigan Fees: None Sites: 1,2

GRAND HAVEN CLUBHOUSE


128 Columbus St. Grand Haven, MI 49417 Phone: Hours: (616) 842-0076 Monday Friday, 9 a.m. to 4 p.m.

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GRAND HAVEN CLUBHOUSE continued

Service: Provides services to adults with mental illness. Services include assistance with employment, guidance with computers, and teaching independent living skills such as cooking, snack bar, clerical work, and support in coping with symptoms of mental illness. Outings in the community provided. Eligibility: Individuals must be screened by the Access Center of Ottawa County Community Mental Health.

GRAND HAVEN GOSPEL CHAPEL


1805 Waverly Grand Haven, MI 49417 Phone: (616) 846-1940 E-mail: ghgc@azulstar.com Website: www.ghgc.info Service: Provides GED tutoring and English as a Second Language (ESL) classes Mondays 9 a.m. to 12 p.m. Eligibility: -Ottawa County residency -Must be 18 years or older -Registered for Selective Service (if male between 18 and 45) -Eligible to legally work in the United States -Family income equal to or less than 200% of the Federal Poverty Level

GRAND RAPIDS COMMUNITY COLLEGE


Disability and Occupational Support Services 143 Bostwick NE Grand Rapids, MI 49503 Phone: (616) 234-4140 Fax: (616) 234-4965 Email: rralya@grcc.edu Website: www.grcc.edu Service: Accommodations for students with documented disabilities and academic support services for qualified occupational students.
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GRAND RAPIDS COMMUNITY COLLEGE continued

Eligibility: For Disability Support, students must have a documented disability. Students are required to submit a current detailed diagnostic evaluation. For Occupational Support, students must be enrolled in an occupational curriculum (listed in GRCC catalog) and meet one or more of the following requirements: academically disadvantaged, economically disadvantaged, enrolled in a non-traditional curriculum (by gender), disability, limited English proficiency, single parent.

GRAND VALLEY STATE UNIVERSITY


Disability Support Services 1 Campus Drive, 200 STU Allendale, MI 49401-9403 Phone: (616) 331-2490 Fax: (616) 331-3880 Website: http://www.gvsu.edu/dss/ Service: Disability Support Services (DSS), formerly known as the Office of Academic Support (OAS), provides support services and accommodations that enhance the learning environment for students with disabilities. We have a number of services that allow students to overcome the challenges that they face in a traditional educational system, from Assistive Technology to extra tutoring. We also help educate the university community on disability issues. Professors can be supplied with material that informs them of the unique learning styles of students with disabilities and ways to appeal to students' strengths. Eligibility: For Disability Support, students must have a documented, verifiable disability. Students are required to submit a current detailed diagnostic evaluation, or pay for any and all evaluations that might lead to this proper and approved verification of their disability.

HACKLEY HOSPITAL
1700 Clinton St. Muskegon, MI 49442

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HACKLEY HOSPITAL continued

Phone:

Website: Service: Physically Challenged Support Group Disability Related Support Group Description: Offers a support group for individuals with physical disabilities. Application: Call for information. Contact: Roger LeMieux (231) 780-3894 Service hours: Third Tuesday of each month, 6:30 p.m. to 9 p.m. Group meets in the Hackley Professional Center Atrium.

(800) 825-4677 Toll-Free (231) 726-3511 Main www.hackley.org

HEIGHTS OF HOPE
995 E. 8th St. Holland, MI 49423 Phone: (616) 392-8559 Fax: (616) 392-7601 E-mail: lamf@ameritech.net Website: www.heightsofhope.org Hours: Monday Friday, 8:30 a.m. 5 p.m. Service: Employment services, keyboarding and computer classes, GED, ESL, food pantry, and budget counseling Eligibility: Primary service area is Holland Heights (east of US 31); however no one in need of service is denied. -Ottawa County residency -Must be 18 years or older -Registered for Selective Service (if male between 18 and 45) -Eligible to legally work in the United States -Family income equal to or less than 200% of the Federal Poverty Level

HERITAGE HOMES, INC.


1. HOLLAND OFFICE 400 136th Ave. Building 200, Suite 205 Holland, 49424
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HERITAGE HOMES continued

Phone: Fax: E-mail: Hours:

(888) 596-8288 Toll-Free (616) 395-9311 Main (616) 395-9315 heritagehms@yahoo.com Monday Friday, 8 a.m. 5 p.m. 2. HHI MANAGEMENT/ALLEGAN OFFICE 219 Hubbard St. Allegan, MI 49010

Phone: (888) 596-8288 Toll-Free Other Info: A United Way Agency Service: Childrens Respite Care Description: Offers two regional respite centers for children with disabilities. Centers are located in Allendale and Coopersville. In-home respite care is available. Application: Fact packet must be completed by parents. Contact: Becky Reed (616) 895-7104 or (616) 997-8291 Eligibility: Children ages 4 to 17 with developmental disabilities and/or mental illness. Fees: 1 Staff to 2 Children - $10.56 per hour 1 Staff to 1 Child -- $14.12 per hour In-Home Respite Care -- $17.80 per hour Service hours: 24 hours, 7 days Sites: 1, 2 Community Living Supports for Children or Adults Supported Living Services for Adults with Disabilities Description: Delivers support services in the individual's home and in the community to help build skills to maintain or increase independence. Assistance is provided in the following areas: shopping, meal preparation, medication management, money and budgeting, transportation, household maintenance, social and recreational, personal care, and advocacy at medical appointments.

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HERITAGE HOMES continued

Application: Call for information. Individual MUST BE referred by Community Mental Health. Contact: Children Becky Reed (616) 895-7104 Adults Dawn Schneider (616) 395-9311, ext. 102 Documentation: Services must be identified in each Individual Plan of Service (IPS) for qualified individuals working with Community Mental Health. Eligibility: Children or adults with developmental disabilities and/or mental illness. Community Mental Health determines eligibility for services. Fees: $17.92 per hour or $4.48 per 15 minute unit. Service hours: 24 hours, 7 days as individually authorized.

HOLLAND COMMUNITY HOSP. HOME HEALTH SRVS.


130 Central Ave. 602 Michigan Ave., Box 64 Holland, MI 49423 Phone: Fax: E-mail: Website: Hours: (616) 394-3346 (616) 394janlan@hoho.org www.hoho.org Monday Friday, 8:30 a.m. to 5 p.m. Saturday, 9 a.m. to 1 p.m. 24-hour on-call service Other Info: After-hours home care nurse on duty, call (616) 392-5141 Service: Comprehensive home health services and excellent medical care in the comfort of home. Skilled teams include registered nurses, home health aides, medical social workers, nutrition consultants, physical and occupational therapists, speech pathologists and others. Full range of services and clinical specialties to meet shoret or long-term needs. In addition, personal care services are offered to assist with meal preparation, bathing, housekeeping, errands and other daily needs. Home Health Services specialists work closely with providers across the state and region to ensure continuity of care and quality
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HOLLAND COMMUNTIY HOSP. HOME HEALTH SRVS. continued

service. Accredited by the Joint Commission on accredidation of Healthcare Organizations (JCAHO), which recognized the agency for exceeding the quality standards for home care. Certified by Medicare, Medicaid, Blue Cross/Blue Shield and other insurance carriers. Services include: Acute and Long Term Care, Cardiac Care, Diabetic Care, Nursing Care for Infusion Therapy, Lymphedema Treatment and Education, Maternal, Infant & Pediatric Nursing, Medical Social Work, Personal Care Services, Psychiatric Nursing, Physical and Occupational Therapy, Pulmonary & Asthma Care, Rehabilitation, Respite Care, Telemonitoring (In-Home), and Wound and Ostomy Care Eligibility: Available to most residents of Allegan and Ottawa Counties. Services are provided within the guidelines for reimbursement from Medicare, Medicaid, and private insurance companies.

HOLLAND DEACONS CONFERENCE


272 East 26th St. Holland, MI 49423 Phone: Fax: E-mail: Website: Other Info: (616) 494-6050 (616) 494-6054 laurie@hdccrc.org www.hdccrc.org My Brothers House I, II, and III My Sisters House I and II

Service: Providing adult foster care in state-licensed homes for developmentally disabled adults (ages 21 and older); also providing domestic violence and abuse shelter. Eligibility: Developmentally disabled, but ambulatory men and women (ages 21 and older).

HOLLAND FREE HEALTH CLINIC


99 W. 26TH St. Holland, MI 49423 Phone: Fax: (616) 392-3610 (616) 392-3632
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HOLLAND FREE HEALTH CLINIC continued

E-mail: Website: Hours:

kjennings@hfhclinic.org www.hfhclinic.org Monday Thursday, 9 a.m. to 4 p.m. Friday, 9 a.m. to 12 p.m. Other Info: Call to determine eligibility; appointment needed to provide income documents and sign applications. NOTE: The clinic is not a pharmacy, nor does it dispense medications. Service: Provide free prescription medications to the underserved and uninsured with professionalism, integrity, and Christian compassion; urgent needs are met first. Also provide free diabetic test strips and meters, free eye exams and some dental work. Eligibility: Three criteria must be met; physicians prescription, income equal or less than 200% of poverty level, and assets $5,000 or less; must have a doctor in our network. Criteria may change due to response and funding. Must live in Fillmore, Holland, Laketown, Park, Zeeland or West Olive townships. Must not have insurance coverage for prescriptions.

HOLLAND PUBLIC SCHOOLS


Washington Education Center 156 West 11th St. Holland, MI 49423 Phone: (616) 355-1808 Fax: (616) 393-7673 E-mail: kanderso@hollandpublicschools.org Website: www.hollandpublicschools.org Hours: Monday Thursday, 8 a.m. to 4 p.m. Service: Offers ESL classes and GED testing. Eligibility: For ESL classes individuals need to be 20 years old by September 1.

HOPE COLLEGE EDUCATION DEPARTMENT


41 Graves Place Van Zoeren Hall Holland, MI 49422-9000
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HOPE COLLEGE EDUCATION DEPARTMENT continued

Phone: Website: Hours:

(616) 395-7740 www.hope.edu Location and time are arranged between the tutor and the student's family.

Service: Tutoring for Children with Disabilities Description: Provides tutors for students with exceptionalities or children "at risk." Tutors are Hope College students enrolled in a class entitled "Exceptional Child." As part of this class, students are required to have a field placement of 22 hours. This field placement may include tutoring students with disabilities. Application: Must contact school in August for Fall Semester and in December for Winter Semester. Contact: Brent Crisp (616) 395-7740 Eligibility: Students with exceptionalities that are school aged.

HOPE NETWORK WEST MICHIGAN


795 36th St. SE Grand Rapids, MI 49548 Phone: (616) 248-5900 E-mail: ltenbroc@hopenetwork.org Website: www.hopenetwork.org Hours: Monday Friday, 8 a.m. to 5 p.m. Service: Provides employment and training, residential adult foster care homes, counseling, independent living, rehabilitation for brain and spinal cord injuries, housing and housing alternatives, and transportation services. Eligibility: People who have special needs or who are disadvantaged.

HOSPITALITY HOUSE
PO Box 2411 Holland, MI 49422-2411 Phone: Hours: (616) 396-1417 24 hours a day/7 days a week
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HOSPITALITY HOUSE continued

Service: Provides shelter for abused women and children; safe shelter; counseling and recovery services. Eligibility: Women and children.

INTERCARE COMMUNITY HEALTH NETWORK


285 James St. Holland, MI 49424 Phone: Fax: E-mail: Website: Hours: (616) 399-0200 (616) 399-5055 msibella@intercare.org www.intercare.org Monday Thursday, 8:30 a.m. to 8 p.m. Friday, 8:30 a.m. to 5 p.m. Weekly Immunization Clinic Call for day and time Other Info: (800) 653-9428 Service: Provides medical care (family practice), immunizations, pregnancy testing and prenatal care, maternal support services, infant support services, preventive health exams (including vision and hearing testing), dental care, family planning services, and WIC (nutritional program for pregnant women, infants, and children). Dental services also available (616) 738-8978. Eligibility: New patients welcome. Accepting Medicaid, Medicare, Priority Health, HMO, PPOM, BCN, most traditional insurances, and cash payment. All persons without insurance are eligible for sliding fee scale discount for their medical care charges.

JUBILEE MINISTRIES
96 W. 15th Street Holland, MI 49423 Phone: Fax: E-mail: Hours: (616) 392-8191 (616) 392-3015 jubilee@macatawa.com By appointment

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JUBILEE MINISTRIES continued

Service: Employment Program: Assists in skill identification, career planning, resumes, cover letters, and interview skills. Business Partners: Helps individuals who would like to set up a business (limited to 3 a year), offers classes providing basic information on starting a business and writing the business plan (nominal fee for the class), offered in conjunction with Neighbors Plus, limited start-up funds may be available. Housing Program: Helps facilitate rehabilitation and purchase of homes in the core city, there are income eligibility requirements in addition to mortgage approval guidelines. Eligibility: For the Housing Program and small business start up funds income must be under 80% of the Area Median Income based on family size; other programs are available to all.

KANDU INC.
1. HOLLAND OFFICE 1373 S. Lincoln Ave. Holland, MI 49423 (800) 747-0718 Toll-Free (616) 396-3585 Main (616) 396-2073 www.kandu.org 2. SUNNYSIDE OFFICE 4190 Sunnyside Dr. Holland, MI 49424 Phone: (616) 396-3585 Fax (616) 396-2073 E-mail: hr@kandu.org Website: www.kandu.org Hours: Monday Friday, 7:30 a.m. 4:30 p.m. Other Info: A United Way Agency Service: Transitional Employment and Training Services Supported Employment Description: Provides employment and training programs designed to assist individuals with a disability or employment barrier in reaching their highest level of vocational potential. Eligibility: Primarily individuals with disability or employment barrier.
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Phone: Fax: Website:

LADDER HOMES
PO Box 1021 Holland, MI 49422-2606 Phone: (616) 786-2606 Fax: (616) 786-2606 E-mail: jbook@ladderhomes.org Hours: 24 hour answering machine Other Info: A United Way Agency Services: Supported Independent Living Shared Housing Facilities Description: Provides permanent housing for adults with mental illness. There are three Ladder locations: one shared living house for men and two four-plex apartment buildings for women and families. These are all supported independent living arrangements. Ladder Homes works closely with Ottawa County Community Mental Health, Holland Community Hospital and other appropriate agencies to provide the necessary support for independent living. Eligibility: Potential residents must be 18 years or older, diagnosed with mental illness and be in treatment for this disability. They must be relatively stable and possess living skills necessary for independent living with minimal support. They must also be substance free for six months prior to admission. The cost for rent and utilities is 35% of disability income, with a minimum of $200.00 and a maximum of $300.00.

LAKESHORE CLUBHOUSE
400 136th Ave., Building 300 Holland, MI 49424 Phone: (616) 494-0841 Hours: Monday Friday, 9 a.m. to 4 p.m. Service: Provides services to adults with mental illness. Services include assistance with housing, employment, guidance with computers, and teaching independent living skills such as cooking, snack bar, clerical work, and support in coping with symptoms of mental illness. Outings in the community provided. Eligibility: Individuals must be screened by the Access Center of Ottawa County Community Mental Health.
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LATIN AMERICANS UNITED FOR PROGRESS (LAUP)


100 N. Fairbanks Ave., Suite E PO Box 1384 Holland, MI 49423 Phone: (616) 392-5058 Fax: (616) 392-4372 E-mail: laup@sbcglobal.net Website: www.laup.org Hours: Monday Friday, 9 a.m. 5 p.m. Other Info: New Director (1/07) Roberto Jara Service: Computer Skills and ESL Description: Serves as a Hispanic resource and is involved in advocacy, translation Spanish to English and vice-versa, Notary Public, assistance with employment, English as a Second Language Classes (ESL), and computer classes. GED preparation classes, youth leadership development.

LIFE SERVICES SYSTEM (LSS)


Parent Center & Deannas Playhouse 11172 Adams Holland, MI 49423 Phone: Fax: E-mail: Website: Hours: Other Info: (616) 396-7566 (616) 396-6893 mail@lifeservicessystem.org www.lifeservicessystem.org Monday Friday, 8 a.m. to 5 p.m. A United Way Agency Located on corner of Adams (16th St.) and Country Club Road (800) 577-7661

Service: LSS Parent Center offers a variety of parenting information and child development resources, especially for ages 0 8 years old. The mission is to strengthen and promote the well being of children and families with an emphasis on parental involvement in childrens learning. Programs include: - Parents As Teacher (PAT) home visits, support groups, and parent education opportunities with certified PAT educators.
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LIFE SERVICES SYSTEM (LSS) continued

- Deannas Playhouse 15,000 square foot, indoor, fully-accessible, creative play space opening in 2006. - Communities in Schools (CIS) Programs vary by school district and may include coordination before and after school programming, leadership training, tutoring, parental involvement, and special events. Eligibility: - LSS Parent Center All families interested in early childhood development, including children with special needs. - Parents As Teachers (PAT) All families with children ages 0 5 years old. - Deannas Playhouse All families with children ages 0-8 years old of all abilities. - Communities in Schools (CIS) Families and students at CIS schools.

LIONS CLUB
PO Box 1231 Holland, MI 49422-1231 Phone: (616) 994-6075 Other Info: Contact: Tom Glover Children get priority (18 and younger); $150 each incident, 3 per month Service: Assistance for the blind and visually impaired; includes financial help and eye examinations, canes, and other assistance to the blind. The national organization provides assistance for eye surgery and Seeing Eye dogs. Eligibility: Visual handicap.

LITTLE RED HOUSE


311 E. Exchange St. Spring Lake, MI 49456 Phone: (616) 846-5720 Main E-mail: littleredhouse@chartermi.net Website: www.thelittleredhouse.org Hours: Monday Friday, 7 a.m. to 6 p.m. Service: Adult Respite Care
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LITTLE RED HOUSE continued

Description: Provides adult day care services in a home-like environment to individuals 18 years and older with physical, cognitive, and phychosocial limitations. Through the Rise and Shine program, an aide will come to client's home to assist with morning care and transport individual to the site for the day. Contact: Jody Herrelko Eligibility: Adults, 18 years and older who need adult day care. Fees: $9.50 per hour-includes snacks and meals. Medicaid Waivers, VA clients and some insurances will pay. Scholarships available.

LOVE INC. OF NORTHEASTERN OTTAWA CO.


11620 60th Ave. Box 131 Allendale, MI 49401 Phone: Fax: E-mail: Website: Hours: Other Info: (616) 895-5683 (616) 892-4400 info@allendalelove.org www.allendalelove.org Monday Friday, 9 a.m. to 1 p.m. 616-895-LOVE A United Way Agency

Service: Food pantry, clothing, furniture, and household items, cribs and baby layette ministry, transportation, durable medical equipment to loan, budget counseling, information, and referral, telephone reassurance, advocacy, English as A Second Language (ESL) classes, job bank, volunteer opportunities, and other services based on needs. Eligibility: Northeast Ottawa County residents; no restrictions.

LOVE INC. OF NORTHWESTERN OTTAWA CO.


1106 Fulton St. Grand Haven, MI 49417 Phone: Fax: (616) 846-2701 (616) 846-8009
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LOVE INC. OF NORTHWESTERN OTTAWA CO. continued

E-mail: Website: Hours: Other Info:

eric@loveinctricities.org www.loveinctricities.org Monday Friday, 9 a.m. to 5 p.m. Also provides First Call for Help service for Ottawa County (888) 353-6717 or (616) 842-408 or 2-1-1

Service: A Christian Clearinghouse and referral service that seeks to link needy people with local agencies, service organizations, and local churches. Direct services include food assistance, Healthcare Network medical help, budget advising, transportation, advocacy, prescription assistance, Laundromat services, and vehicles. Referrals made for clothing, food, diapers, furniture, and household items, rent, utility payments, cribs, vision services, and other needs. Eligibility: For Love, INC: Tri-cities area residents; considered by intake interview.

MAX/MACATAWA AREA EXPRESS


171 Lincoln Ave., Suite 20 Holland, MI 49423 Phone: Fax: E-mail: Website: Hours: (616) 355-1010 (616) 928-2467 max@cityofholland.com www.catchamax.org RESERVE-A-MAX: Monday Friday, 6 a.m. to 7 p.m. CATCH-A-MAX (Fixed Route): Monday Friday, 6 a.m. to 7 p.m. RESERVE-A-MAX and CATCH-A-MAX: Saturday, 8 a.m. to 7 p.m. Service: Fixed Route Service: Fixed routes throughout Holland and Holland Township; maps available at area retailers and social service organization or online at www.catchamax.org. All buses are wheelchair accessible and have bike racks. Reserved Ride Service: Curb-to-curb service requires 24 hour advance reservations by calling (616) 355-1010. Service throughout Holland/Zeeland area for origins and destinations more
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MAX/MACATAWA AREA EXPRESS continued

than mile from a fixed bus stop or for those with disabilities unable to use the fixed route. Service Area: City of Holland, City of Zeeland, Holland Charter Township; does not service Park, Laketown, and Zeeland Townships. Zeeland Community Hospital in Zeeland Township is serviced. Fixed Route Fares: $1 one way for fixed service route for ADA eligible and Medicare card holders. Children under 17 years old and seniors 65 years and older, FREE! $2.00 one way for reserved ride service & half fare discounts for ADA eligible passengers, children under 17 years old & seniors 65 years & older & Medicare card holders. Eligibility: Anyone (see service section for reduced fare rates).

METRON OF ALLEGAN
1200 Ely St. Allegan, MI 49010 Phone: Fax: Website: Hours: Other Info: (269) 673-5494 (269) 673-6854 www.metronihs.com 24 hours a day/7 days a Services also available through Metron People Care Services, Inc. (616) 673-4810

Service: Skilled and basic nursing care; outpatient physical therapy. Additional services including home health care, child care, counseling, employment, and handicapped services are available through Metron People Care Services Inc. Eligibility: Accepting Medicare and Medicaid.

MICHIGAN COMMISSION FOR THE BLIND


1. MAIN OFFICE 201 N. Washington Square 2nd Floor Lansing, MI 48909
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MICHIGAN COMMISSION FOR THE BLIND continued

Phone:

Fax: E-mail: Website:

(800) 292-4200 Toll-Free (517) 373-2062 Main (888) 864-1212 TTY/TDD (517) 335-5140 turneys@michigan.gov www.michigan.gov/mcb 2. WEST REGIONAL OFFICE 350 Ottawa, NW 2nd Floor Grand Rapids, MI 49503

Phone: Fax:

(616) 356-0180 Main (616) 356-0199 3. KALAMAZOO FIELD OFFICE 1541 Oakland Dr. Kalamazoo, MI 49008

Phone: Fax:

(269) 337-3875 (269) 337-3872

Service: Independent Living Program Independent Living Skills Instruction Mobility Aids Orientation and Mobility Training Visual/Reading Aids Description: Provides home assessments, low vision aids, skills of blindness training, and referrals. Application: Phone for appointment. Contact: (616) 356-0180 Eligibility: Legally blind or visually impaired. Fees: None Service Hours: Monday Friday, 8 a.m. to 5 p.m. Sites: 1, 2, 3 Vocational Rehabilitation/Blind Mobility Aids
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MICHIGAN COMMISSION FOR THE BLIND continued

Transition Services for Students with Disabilities Visual/Reading Aids Vocational Rehabilitation Description: Provides assessment, training, job placement, physician referrals, visual aids, adaptive devices, blind rehab teaching and vocational counseling. Application: Phone for appointment. Contact: Shannon McVoy (269) 337-3449 Eligibility: Must be a legally blind adult. Fees: None Service hours: Monday Friday, 9 a.m. to 5 p.m. Sites: 1, 2, 3

MICHIGAN DEPARTMENT OF CIVIL RIGHTS


350 Ottawa Ave. N.W., Unit #2 Grand Rapids, MI 49503 Phone: (616) 356-0380 Fax: (616) 356-0399 Website: www.michigan.gov/mdcr Hours: Monday Friday, 8 a.m. to 5 p.m. Other Info: (800) 482-3604 Service: Enforces Civil Rights law in Michigan in the areas of Public Accommodation, Public Services, Employment, Law Enforcement, and Housing. Provides information, referral, complaint resolution, outreach, and education. Eligibility: Any person who feels that he/she has been the target of illegal discrimination based on race, religion, national origin, age, sex, weight, height, marital status, disability, or handicap; also assist with sexual harassment in employment.

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MICHIGAN DEPARTMENT OF COMMUNITY HEALTH


1. LEWIS CASS BUILDING Sixth Floor, Lewis Cass Building 320 S. Walnut St. Lansing, MI 48913 (517) 373-3740 Information (517) 373-9371 Community Living-Children and Families (517) 335-8024 Community Public Health (517) 334-9185 Crime Victims Compensation (517) 335-9386 Health Promotions & Publications (517) 335-0196 Mental Health and Substance Abuse Services (517) 373-4700 Office of Drug Control Policy (517) 373-8230 Office of Services to the Aging www.michigan.gov.mdch 2. CHILDREN'S SPECIAL HEALTH CARE SERVICES State of Michigan Plaza Building Detroit, MI 48226 Phone: (313) 256-3682

Phone:

Website:

Service: Family Support Network of Michigan Disability Related Support Groups Description: Provides individual and group support for families of children who have special health care needs or disabilities. Services include: a telephone hotline, support group meetings, informational/training workshops, and family social events. All activities include an information component to help family members become better aware of local, state, and national resources. Special programs target siblings, fathers, and grandparents. Most services are facilitated by a trained volunteer parent. Program is a component of the MDCH's Children's Special Health Care Services unit. Application: Call for information. Contact: Family Phone Line (800) 359-3722 Eligibility: Families of children of any age with special health care needs or disabilities. Fees: None Site: 2
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MICHIGAN DEPARTMENT OF COMMUNITY HEALTH continued

Family Support Subsidy Family Caregiver Subsidies Description: Oversees the Family Support Subsidy (FSS) Program, a state program that provides a monthly stipend of approximately $200.00 to support families who care for their children with severe disabilities at home. The subsidy can be used to pay for a wide range of services related to the child's unique care needs including: the purchase of special equipment; special diets; diapers; transportation; in-home specialized care; family counseling and support; general household expenses; recreation; and home remodeling to adapt to the special needs of the child. Children must live at home or be permanently placed at home within 60 days. Application: Applications are accepted through local Community Mental Health (CMH) agencies. Contact: Contact the State Family Support Subsidy Program Office (517) 241-5773 for information and referral to local application site. Eligibility: Michigan residents who are birth parents, adoptive parents, or legal guardians (excluding foster parents) of children ages 0 18 who have been certified through the public school district as severely mentally impaired (SMI), severely multiply impaired (SMI), or autistic impaired (AI). The family's taxable Michigan income must be less than $60,000. Fees: None

MICHIGAN DEPARTMENT OF HUMAN SERVICES


235 S. Grand Ave. Lansing, MI 48933 (517) 373-0707 Main - Client Inquiries (517) 373-2035 Main - General Information (800) 222-8558 Toll-Free - Welfare Fraud Hotline (800) 292-5650 Toll-Free - Energy Hotline www.michigan.gov/dhs 1. ALLEGAN COUNTY OFFICE 3255 122nd St. Suite 300 Allegan, MI 49010
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Phone:

Website:

MICHIGAN DEPARTMENT OF HUMAN SERVICES continued

Phone: Fax:

(269) 673-7700 Main (269) 673-7720 TTY/TDD (269) 673-7795 2. OTTAWA COUNTY OFFICE 12185 James St. Suite 200 Holland, MI 49424

Phone:

Fax:

Website: Service: Adult Protective Services Description: Provides protection to vulnerable adults who are at risk due to the presence or threat of abuse, neglect, or exploitation. Application: Call for information. Contact: Adult Protective Service on-call staff: Ottawa County (616) 394-7220 Allegan County (269) 673-7700 or (269) 673-2346 if after hours. Eligibility: Adults 18 years of age and older who are at risk due to the presence or threat of abuse, neglect, or exploitation. Fees: None Service hours: 24 hours, 7 days Sites: 1, 2 Children's Protective Services Description: Investigates allegations that a child under the age of 18 is suspected of being abused or neglected by a parent, legal guardian or adult who lives in the same home as the child, and assesses the safety and risk to the child and intervenes appropriately. DHS has only investigative authority;
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(866) 440-4111 Toll-Free (616) 394-7200 Main (616) 394-7220 Main Child and Adult Protective Services/24 Hour Line (616) 395-5526 Administration (616) 394-0029 Services (616) 395-5535 Assistance Payments http://www.michigan.gov/dhs

MICHIGAN DEPARTMENT OF HUMAN SERVICES continued

enforcement authority is with the police and courts. Anyone may make a complaint if abuse or neglect is suspected. The identity of the person reporting is confidential. Services do NOT apply to the unborn. Application: Call for information. Contact: Child Protective service worker Ottawa County (616) 394-7220. Allegan County (269) 673-7700 or (269) 673-2346 if after hours Service hours: 24 hours, 7 days Sites: 1, 2 Migrant Services Food Stamps Medicaid State Emergency Relief Description: Coordinates services to about 40,000 migrant agricultural workers and family members every year through 11 regional migrant Resource Councils and Interagency Migrant Services Committee. DHS services include food stamps, day care subsidies, Medicaid, outreach, and referral. Application: Walk-in to apply. Contact: Ottawa County, Migrant Information Worker (616) 394-7200 or toll-free (866) 440-4111 Allegan County (269) 673-7700 Eligibility: Must qualify as migrant/seasonal farm workers. Based on income. Fees: None Service hours: Monday Friday, 8 a.m. to 5 p.m. Sites: 1, 2 Food Assistance Program Food Stamps Description: Raises the food purchasing power of low-income persons through the Food Assistance Program (FAP).
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MICHIGAN DEPARTMENT OF HUMAN SERVICES continued

Food Assistance can be used to buy eligible food at any Food and Nutrition Service, authorized retail food store or approved meal provider. Eligible food includes any food or beverage product intended for human consumption except alcoholic beverages and tobacco. As of July 2001, Michigan's Food Assistance and cash assistance benefits are provided through electronic benefits transfer (EBT) which replaces paper coupons with a debit card. Application: Call for information. Eligibility: Individual must be at or below 75% of poverty guidelines to be eligible. Groups of people living in the same household are eligible for Food Assistance benefits based on net income and the size of the household. A person must be a U.S. citizen or have an acceptable alien status to receive food assistance. The alien status of each non-citizen requesting benefits must be evaluated. Fees: None Service hours: Monday Friday, 8 a.m. to 5 p.m. Sites: 1, 2 Medicaid Description: Provides a combined federal and state program administered by the county or the state that provides comprehensive medical benefits for TANF, SSI, or Refugee Cash Assistance recipients; and people who have linkage to these programs. People who are eligible for Medicaid are entitled to health care, both in and out of a hospital or nursing home, from the Medicaid-certified health care provider of their choice. Federal regulations specify mandated services, but states can specify additional services and eligibility standards. At the state's option, personal care services for persons who need assistance with activities of daily living and instrumental activities of daily living may be provided in the home. Application: Call for information. Eligibility: Must meet income and asset requirements. Fees: None
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MICHIGAN DEPARTMENT OF HUMAN SERVICES continued

Service hours: Monday Friday, 8 a.m. to 5 p.m. Sites: 1, 2 Home Help Services Service Cost Payment Assistance Description: Conducts a needs assessment and provides funding for adults who may need assistance in their home. Funding may be available for assistance with eating, toileting, bathing, grooming, dressing, and mobility. Application: Call for information and to obtain an application. Contact: Dave Ziegler, Adult Services Supervisor (616) 394-7236 Documentation: Must have a doctor complete a Medical Needs form to certify help is necessary. Eligibility: Must have Medicaid and be at least 18 years of age. Fees: None Service hours: Monday Friday, 8 a.m. to 5 p.m. Sites: 1, 2 State Emergency Relief (SER) Description: Prevents serious harm to individuals and families by helping them obtain safe, decent and affordable shelter when they face an emergency due to factors or conditions beyond their control. Covered services include relocation, home ownership, home repairs, and burial. Also provides Energy Payments which includes electric, gas, and heating fuel assistance. Application: Apply through local DHS office. Current clients of DHS should contact their caseworker. Applications may be filled out at the front desk if caseworker is not available or individual is not a client of DHS. Documentation: Must bring in shut-off notice and verification of income, assets, and utility payment history. Individuals must have documentation with them at the time of application or there may be a delay in receiving assistance.
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MICHIGAN DEPARTMENT OF HUMAN SERVICES continued

Eligibility: Applicants must have an emergency which threatens their health or safety, and the emergency must be resolvable through issuance of State Emergency Relief. Applicants' actions or failure to take actions within their ability must not have caused the emergency. State Emergency Relief is NOT issued to resolve applicant-created emergencies. State Emergency Relief is issued for shelter needs only if the shelter is affordable and the emergency is not likely to recur. Utility Assistance -- Must provide a shut-off notice. Individual is categorically eligible if receiving FIP, FAP, or SSI. Individual must be at or below 125% of poverty. Must have made a required energy payment. Individual will not be eligible for assistance if they are sanctioned by DHS. (Sanctioned means the individual has not complied with DHS requests and therefore is ineligible for services.) Burial Services The descendants remains MUST be in Michigan. Fees: None Service hours: Monday Friday, 8 a.m. to 5 p.m. Walk-in services are available Monday Friday, 8:30 a.m. to 10:30 a.m. Sites: 1, 2 Family Independence Program (FIP) State Family Assistance TANF Description: Provides a monthly cash assistance grant for families (both one and two parent). This cash assistance is to cover the costs of personal needs (clothing, household items, etc.), housing, heat, utilities, and food (in conjunction with food assistance). FIP recipients are also eligible for Medicaid and a range of employment and family support services. Application: Call for information and/or to obtain an application. Eligibility: Financial Eligibility Factors -- To be eligible for FIP, the family must meet income and asset requirements. The families' income (minus earned income disregards) plus certified child support income is deducted from the payment standard to
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MICHIGAN DEPARTMENT OF HUMAN SERVICES continued

determine whether or not the family is eligible to receive assistance. The asset limit is $3,000. Countable assets include: cash, savings and checking accounts, investments, retirement plans, and trusts. Non-Financial Eligibility Factors Major non-financial eligibility factors include children's age, cooperation with employment and training (including development of a Personal Responsibility Plan), and child support requirements. Minor Parents -- Minor parents (under age 18) must live in an adult supervised living arrangement as a condition of eligibility. A minor parent who has not completed high school must also attend school full-time as a condition of eligibility. Teen parents (age 18 and 19) are required to develop a Personal Responsibility Plan that includes completing school, finding work, and becoming self-sufficient. Fees: None Service hours: Monday Friday, 8 a.m. to 5 p.m. Sites: 1, 2

MICHIGAN DEVELOPMENTAL DISABILITIES COUNCIL


1. MICHIGAN STATE OFFICE 1033 S. Washington Ave. Lansing, MI 48910 Phone: Fax: E-mail: Website: (517) 334-6123 Main (517) 334-7354 TTY/TDD (517) 334-7353 vanhornr@michigan.gov www.michigan.gov 2. OTTAWA-REGIONAL INTERAGENCY COORDINATING COMMITTEE 11172 Adams St. Holland, MI 49423 Phone: (616) 396-7566 Main

Service: Ottawa Regional Interagency Coordinating Committee (RICC) Disability Associations Description: Provides a forum comprised of individuals with disabilities, their families, advocates, and service providers, who meet
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MICHIGAN DEVELOPMENTAL DISABILITIES COUNCIL continued

regularly to solve local problems and to help people get the services they need. Members are consumers of services (persons with a developmental disability and/or families), providers of services (agency representatives), and interested others. Application: Call for information. Contact: Linda Van Opynen (616) 738-8570 Service hours: Committee meets six times per year, meetings alternate between daytime and evening hours. Site: 2 System Advocacy Developmental Disabilities Description: Works to support people with developmental disabilities to achieve life dreams. The 21-member Council is appointed by the Governor. The Council works to assure that people with developmental disabilities are fully included in their communities and in charge of their lives. The Council advocates for systems change to improve community supports so that people can be as independent as possible. Application: Call for information. Contact: Staff (517) 334-6123 or TDD (517) 334-7354

MICHIGAN PROTECTION & ADVOCACY SERVICES


4095 Legacy Parkway Suite 500 Lansing, MI 48911-4263 Phone: (800) 288-5923 Toll-Free - Voice/TTY (517) 487-1755 Administrative (517) 487-0827 www.mpas.org

Fax: Website: Service: Disabled Rights Group

HIV/AIDS Advocacy Program (HAAP) Protection and Advocacy for Individuals with Disabilities
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MICHIGAN PROTECTION & ADVOCACY SERVICES continued

Description: Provides information about legal rights and offers advocacy to people living with HIV/AIDS. Programs also help resolve discrimination in the areas of employment, housing, insurance and long-term disabilities issues, financial entitlements, confidentiality issues, and wills/estate planning. Advocates assist clients towards resolution of concerns and will provide referral to a network of lawyers outside of HAAP/MPAS who are willing to work with people with HIV/AIDS at little or no cost. Offers attorney technical assistance. Provides educational materials on a variety of matters affecting people with HIV/AIDS and produces a manual covering the legal rights of someone living with HIV/AIDS, entitled "Your Rights in Michigan: Legal Rights of People Who Are HIV+ or Living With AIDS." Services are strictly confidential. Application: Call (800) 292-5896 for information. Eligibility: Michigan residents infected/affected by HIV/AIDS. Fees: Vary from free to nominal fee. Client Assistance Program (CAP) Protection and Advocacy for Individuals with Disabilities Description: Provides information and advocacy to people with disabilities who are receiving or want to receive services under the Rehabilitation Act provided by Michigan Department of Career Development -- Rehabilitation Services, Michigan Commission for the Blind, or Centers for Independent Living. Includes assistance in investigating complaints regarding rehabilitation or independent living services, help with change from schoolto-work to identify and receive transition services, and help to resolve complaints under Title I of the Americans with Disabilities Act (ADA), if related to rehabilitation services under the Rehabilitation Act. Application: Call (800) 288-5923 for information. Eligibility: Individuals with disabilities. Fees: None

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Protection and Advocacy for Users of Assist. Tech. (PAAT) Protection and Advocacy for Individuals with Disabilities Description: Provides information, referrals, individual advocacy, and legal representation in selected cases for individuals with disabilities who use or could benefit from assistive technology services and devices. These services and devices include any piece of equipment or service that can be used to maintain or improve the lives of individuals with disabilities, including aids for daily living, mobility, education, vocation, environment, recreation, communication, seating and positioning, transportation, and computer use and control. Application: Call (800) 288-5923 for information. Eligibility: Individuals with disabilities seeking assistive technology to maintain or increase activities of daily living. Fees: None Protection and Advocacy for Individuals with Mental Illness (PAIMI) Protection and Advocacy for Individuals with Disabilities Description: Protects and advocates the rights of people diagnosed as mentally ill. Program seeks to empower clients by providing information on their rights through technical assistance and group training sessions (the latter usually done in the institutions where the client resides). Meetings are facilitated by PAIMI staff advocates. Application: Call (800) 288-5923 for information. Eligibility: Individuals who have a diagnosed mental illness or emotional impairment, are receiving mental health services in a public or private hospital or community facility, or have been discharged from one of these facilities in the past 90 days. Fees: None Protection and Advocacy of Individual Rights (PAIR) Protection and Advocacy for Individuals with Disabilities

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Description: Provides protection and advocacy to individuals with adultonset disabilities, including disabilities caused by injuries (such as injury to the head), any kind of disease (including multiple sclerosis and diabetes), and mental health disorders. Program provides information and referral to clients, works to achieve resolution on client's behalf where discrimination has occurred, and offers training sessions to both individuals and groups on Americans with Disabilities (ADA), Equal Employment Opportunity Commission (EEOC), housing rights, and other issues which affect individuals with disabilities. Application: Call (800) 288-5923 for information. Eligibility: Individuals with adult-onset disabilities or adults where disabilities were not severe enough during the developmental period (birth to 22 years) for them to be considered developmentally disabled. Fees: None Protection and Advocacy for Persons with Developmental Disabilities (PADD) Protection and Advocacy for Individuals with Disabilities Description: Focuses on investigation of abuse or neglect of developmentally disabled individuals, and pursues legal, administrative, and other appropriate remedies to assure protection of rights and access to services, benefits, and education according to established priorities and objectives. Application: Call (800) 288-5923 for information. Eligibility: Individuals with chronic or severe disabilities which originated before age 22 and limit achievement, language, self-care, or mobility, and their families. Fees: None Advocates Supporting Solutions in Education Together (ASSET) Special Education Advocacy

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MICHIGAN PROTECTION & ADVOCACY SERVICES continued

Description: Trains family members of children with disabilities to become advocates for their children within the special education system. Programs include: information about parental/children's rights; and exercises to build planning, communication, negotiation, and problem-solving skills. Materials include the "Special Education Advocate's Manual" (current edition: 2000), which includes information and advocacy tips based on IDEA, IDEA implementing regulations, and Michigan statutes affecting school discipline. Provides consultation and support to parents in their role as advocates. Also provides technical assistance to organizations on how to train parent advocates. Application: Call (800) 414-3956 for information. Eligibility: Adult family members of children with disabilities in the special education system. Fees: Training: none for parents; some fees for professionals. Manual: $35.00

MICHIGAN REHABILITATION SERVICES


121 Clover St. Holland, MI 49423 Phone: (800) 481-7837 Toll-Free (616) 395-8495 Main (616) 395-8495 TTY/TDD Fax: (616) 395-8499 E-mail: grinwisj@michigan.gov Website: www.michigan.gov Hours: Monday Friday, 8 a.m. to 5 p.m. Other Info: Part of Michigan Department of Labor and Economic Growth Service: Vocational Rehabilitation Job Search/Placement Refers to training opportunities, physical aids, job placement assistance, assistive technology, tools/equipment and support services. Assistance3 available to prepare for, find and keep a job. Eligibility: A disability which makes it difficult to work.
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MICHIGAN WORKS! AGENCY


12251 James St. #300 Holland, MI 49424 Phone: (616) 393-5697 Main (800) 764-4111 ext.5697 Toll-Free (800) 649-3777 TTY/TDD (616) 393-5612 mgrillo@co.ottawa.mi.us www.miottawa.org/michiganworks 1. JOB CONNECTIONS NORTH 1830 172nd Ave. Suite G Grand Haven, MI 49417 Phone: Fax: (616) 296-0776 Main (800) 649-3777 TTY/TDD (616) 296-0818 2. JOB CONNECTIONS SOUTH 121 Clover St. Holland, MI 49423 Phone: (800) 285-9675 Toll-Free (616) 396-2154 Main (800) 649-3777 TTY/TDD (616) 396-1597 jobconnections@ameritech.net www.miottawa.org/michiganworks Monday Friday, 8 a.m. 5 p.m.

Fax: E-mail: Website:

Fax: E-mail: Website: Hours:

Service: Employment Services Job Search/Placement Description: Michigan Works! Provides several levels of service for different types of clients. For those seeking employment, clients can post their resume online, take courses in resume writing, how to interview and can participate in career counseling and occupational training. Michigan Works! Provides business-tobusiness services for employers. These services include planning for a companys future by mapping demographic profiles and studying economic development assessments, meeting with an employer to pro-actively assess employment needs.
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MICHIGAN WORKS! AGENCY continued

Application: Call or walk-in. Contact: Employment Services Staff (616) 396-2154 Documentation: None required. Eligibility: Job seekers can be any member of the Ottawa County public looking for employment. Workers who have been fired or laid off will qualify for separate programs, and minors seeking work may qualify for the Youth program. Computers are available for job searching and resume uploading. Job seekers may create 5 copies a day related to their job search. Fees: None Service hours: Monday, Tuesday, Wednesday, Friday, 8 a.m. to 4:30 p.m. Thursday, 9 a.m. to 4:30 p.m. Sites: 1, 2 Workforce Investment Act Comprehensive Job Assistance Centers Description: Assists job seekers in finding employment; offers workshops, case management and vocational training opportunities, and assessments. Application: Call for appointment. Contact: Adult Workforce Investment Act Staff (616) 396-2154 Dislocated Workers Workforce Investment Act Staff (616) 396-2154 Youth Workforce Investment Act Staff (616) 396-2154 Documentation: Must verify eligibility with documentation. Eligibility: Individuals 14 years of age and older. Economically disadvantaged of dislocated from employment. Preference given to Ottawa County residents. Fees: None Service hours: Monday, Tuesday, Wednesday, Friday 8 a.m. to 5 p.m., Thursday, 9 a.m. to 5 p.m. Sites: 1, 2
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Adult Education Aptitude Testing Description: Offers instruction in basic math and reading, GED preparation, English as a Second Language instruction, interest and aptitude assessments, and workplace readiness classes. Provides self-directed tutorials and classroom instruction. Application: Walk-in to apply. Contact: Adult Education Staff (616) 396-2154 GED Preparation, Christina Quimby (616) 494-8803 GED Preparation, through the Workforce Investment Act Youth Program, Brenda (616) 494-8823 or Deb (616) 494-8821 Eligibility: None Fees: May need to pay for GED test, otherwise no fees. Service hours: ESL Monday & Wednesday, 8:30 a.m. to 12:30 p.m. GED Monday & Wednesday, 1 p.m. to 5 p.m. Tuesday & Thursday, 8:30 a.m. to 12:30 p.m. Site: 2 Employment Assistance/Veterans Job Search/Placement Description: Ensures effective and equitable services to Veterans in all State and Federally funded employment services and job training programs including those that provide job referral and job development, occupation and vocational services, and employment and training opportunities. Application: Call for appointment. Contact: Dean Morehead, Veterans Employment Representative (616) 494-8850 (Holland), or (616) 296-0776 (Grand Haven on Wednesdays only) Services hours: Holland Monday, Tuesday, Thursday, Friday, 8 a.m. to 5 p.m. Grand Haven Wednesday, 8 a.m. to 5 p.m.
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Eligibility: Must be a veteran. Fees: None Sites: 1, 2 Migrant and Seasonal Farm Worker Program Job Search/Placement Description: Provides migrant and seasonal farm workers with information and referrals to agricultural and non-agricultural employment opportunities. Assists employers in finding agricultural workers and provides other supportive services. Application: Call for information. Contact: Ruben Santellan (616) 494-8855 or visit the web site at www.michaglabor.org. Eligibility: Must have agricultural work experience or be highly interested in agricultural work. Fees: None Service hours: Monday Friday, 8 a.m. to 5 p.m. Site: 2 Experience Works Job Search/Placement Description: Matches older workers (55 years of age or older) with local businesses seeking reliable experienced workers. Program also offers funding to train older workers while on the job. Application: Call for appointment. Contact: Charles Mayfield (517) 782-9822 Eligibility: Low income workers 55 years of age or older. Fees: None Service Hours: Monday Friday, 8 a.m. to 5 p.m. Sites: 1, 2

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MOKA FOUNDATION
1. CORPORATE OFFICE 3391 Merriam St. Muskegon, MI 49444 Phone: Fax: Website: Hours: (800) 644-2434 Toll-Free (231) 830-9376 Main (231) 737-1464 www.moka.org Monday Friday, 8 a.m. 4:30 p.m. 2. KENT COUNTY REGIONAL CLINICAL OFFICE 4145 Kalamazoo, SE Grand Rapids, MI 49508 Phone: Fax: (800) 668-2434 Toll-Free (616) 785-7114 3. ALLEGAN REGIONAL OFFICE & SUPPORTED LVIING 1535 Lincoln Rd. Allegan, MI 49010 Phone: Fax: (800) 323-5074 Toll-Free (269) 673-2985 The Moka foundation is the development entity focusing on the efforts of Moka and its affiliates. Service: Employment Services Job Search/Placement Description: MOKA is an agency serving persons with disabilities in a four county area in western Michigan. We provide a wide range of services from specialized community based programs and customized employment options to supported living to child and family supports. Our agency provides a variety of services including individual job placement in Muskegon and Kent Counties; skill building and community residential and independent living support in Muskegon, Ottawa, Kent, and Allegan Counties; as well as a family support program for the families of children with autism and other disabilities in Muskegon and Allegan County. Programs operated by MOKA are accredited by the Commission on the Accreditation of Rehabilitation Facilities (CARF).

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MUSCULAR DYSTROPHY ASSOCIATION


305 A Waters Building 161 Ottawa NW Grand Rapids, MI 49503 Phone: (616) 459-4331 Fax: (616) 459-2506 E-mail: Grandrapidsservice@mdausa.org Website: www.mdausa.org Hours: Monday Friday, 9 a.m. to 5 p.m. Service: Provides services including clinic diagnostic services, testing, braces, wheelchairs, and wheelchair repair. Also one week summer camp for children ages 6 21, monthly support group meeting (everyone welcome), patient advocacy and referral to other agencies for related needs. Eligibility: Individuals with Muscular Dystrophy and related diseases.

MUSKEGON COMMUNITY COLLEGE


Student Services 221 S. Quarterline Road Muskegon, MI 49442 Phone: (231) 773-9131 (866) 711-4622 (231) 777-0410 TDD Janice.Alexander@muskegoncc.edu www.muskegon.cc.mi.us

Email: Website: Description: Special Services is an important part of the board range of services offered at Muskegon Community College. Their goal is to provide effective services, materials, and resources which enable students who are members of Special Populations to be successful. Service: Personal counseling Academic advising Assistance with testing Classroom accommodations Sign language interpreters Attendance costs Peer tutorial and/or Professional Instructional assistance Note taker services when needed Readers
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Writers Assistance with accessing books on tape Liaison services with community agencies, including Michigan Rehabilitation Services. Other specialized support services as deemed necessary following an assessment of the students special needs. Some of the tools available include: Kurzwil Reader, an institutional membership for Recording for the Blind and Dyslexia, TDD telephone, ZoomText software, Jaws, Dragon, Naturally Speaking, and Scan and Read software. Application: For more information regarding services, or to schedule an appointment, call (231) 777-0404 or (231) 777-0309 VOICE: (231) 777-0410 TDD Contact: Janice W. Alexander, LPC, Coordinator/Counselor, Room 101A, (231) 777-0309 Eligibility: Individual with a disability. Individuals from economically disadvantaged families, including foster children. Nontraditional training and employment participants. Single parents, including single pregnant women. Displaced homemakers, Individuals with other barriers to educational achievement, including individuals with limited English proficiency and academically disadvantaged.

MY BROTHERS HOUSE I, II, AND III


Phone: (616) 494-6050 Fax: (616) 494-6054 Service: Adult Foster Care homes each licensed for six developmentally disabled men. Various locations in the Holland area. Eligibility: Ambulatory men age 18 and over.

MY SISTERS HOUSE I AND II


Phone: Fax: (616) 494-6050 (616) 494-6054

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Service: Adult Foster Care homes each licensed for six developmentally disabled women. Various locations in the Holland area. Eligibility: Ambulatory women age 18 and over.

NATIONAL ALLIANCE FOR THE MENTALLY ILL


Ottawa/Allegan Chapter C/O PO Box 106 Hamilton, MI 49419 Phone; E-mail: Website: Hours: (616) 494-5584 namioac@nami.org www.nami.org Group meets monthly, 2nd Thursday at 7:30 p.m. at Calvary Reformed Church, 995 E 8th Street.

Service: Support and encouragement for those who experience serious mental illness and for their family and friends. Support groups offered: Dynamic Nights socialization for people with mental illness. Meets Thursday evenings at 6:30 p.m. at Calvary Reformed Church, 995 E 8th Street, Holland, MI 49423. Call (616) 394-4945 for current schedule. Family & Friends support group meets 2nd Thursday at 7:30 p.m., also at Calvary Reformed Church, 995 E 8th Street, Holland, MI 49423 Eligibility: Anyone whose life is touched by serious mental illness.

NATIONAL MULTIPLE SCLEROSIS SOC. MI CHAPTER


2020 Raybrook St. SE, Suite 204 Grand Rapids, MI 49546 Phone: Fax: E-mail: Website: Hours: Other Info: (616) 942-5505 (616) 942-5701 info@mig.nnss.org www.nmssmi.org Monday Friday, 9 a.m. to 5 p.m. Information and referrals on MS (616) 956-0420 Outside of West Michigan (800) 243-5767
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NATIONAL MULTIPLE SCLEROSIS SOC. MI CHAPTER continued

Service: Information and referral, literature, self-help groups, educational seminars, clinic, medically prescribed equipment, newsletters, volunteer opportunities, fund raising opportunities, health and wellness classes, family day events, and counseling programs. Eligibility: Persons with MS, their families, and friends. Most programs are available at a nominal charge; financial assistance to participate in programs is also available.

NEIGHBORS PLUS
1627 W. Lakewood Blvd. Holland, MI 49424 Phone: (616) 399-9190, ext. 202 Website: www.neighborsplus.org Service: Relationship Ministries: Encouraging low-income families to reach their dreams through volunteer mentor support, goal setting, and personal growth. -Transitional housing is available to two families a year. -Tuesday Nite Out: A monthly accountability and recreation group for women in recovery. -Individual Development Accounts: Matched savings account program to help low-income families to buy a home, or pay for post-secondary education. New groups begin yearly and include 12 weeks of financial management training. -Budgets Plus: A four week budgeting class. -Credit Class: Learn how to read and repair our credit report; 4 week class. -Great Escape Summer Day Camp: Summer fun for children 5 12 years old; Monday through Friday from 7:30 a.m. to 6:00 p.m. The Great Escape is fee-based with scholarships available for lowincome families. -English Etc: English conversation classes for adults year around. -Kids Hope: Adult tutors for children at Lakeshore Elementary School. -Senior Care: Friendly visitors for isolated seniors on the northside living in their own homes. -Adult Classes: Practical adult education featuring computer training, financial topics and entrepreneurial training. -Middle School Programs: After school tutoring at Harbor Lights Middle School and alternative suspension program for West Ottawa 6th grade students.
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Eligibility: IDA program

OTTAWA AREA INTERMEDIATE SCHOOL DISTRICT


1. EDUCATIONAL SERVICES BUILDING 13565 Port Sheldon St. Holland, MI 49424 Phone: Fax: Website: (877) 702-8600 Toll-Free (616) 738-8940 Main (616) 738-8946 Fax www.oaisd.org 2. OTTAWA AREA CENTER 10160 96th Ave. Zeeland, MI 49464 Phone: Fax: Website: (877) 702-8602 Toll-Free (616) 738-8960 Main (616) 895-4223 www.oaisd.org/oac 3. CAREERLINE TECH CENTER 13663 Port Sheldon St. Holland, MI 49424 Phone: Fax: Website: (877) 702-8601 Toll-Free (616) 738-8950 (616) 895-738-8956 www.oaisd.org/ctc 4. M-TEC/PATRICK M. THOMPSON MI TECH. ED. CTR. 6364 136TH Ave. Pvt. Holland, MI 49424 Phone: Fax: Website: (877) 298-0007 Toll-Free (616) 738-8935 (616) 738-8936 www.oaisd.org/mtec

Service: Adult Education Training

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Description: A collaboration between Ottawa Area ISD and Grand Rapids Community College (GRCC) providing adult technical training in the heart of the Ottawa area. Strives to offer high quality, flexible, user-friendly training which results in improved job performance for companies and individuals. Flexibility allows training in a variety of formats and locations. Open entry/open exit (OE/OE) courses, traditional courses, college credit and non-college credit courses, and one-time presentations or facilitations are offered. Service: Customized workforce training and classes for college credit. Open entry/open/exit modules. Contact: Ralph Swanson, Director (616) 738-8935 ext. 4201 Service hours: General office hours, Monday Friday, 8:00 a.m. to 4:30 p.m. Call for lab and classroom hours. Site: 4 Career and Technical Training Description: Career and technical training for high school juniors and seniors in: Human Services Baking, Cosmetology, Early Childhood Careers, Food Management, Public Safety and Security Services Engineering/Manufacturing & Industrial Technology Auto Body Repair, Auto Mechanics, Building Services, Building Trades, Computer Aided Drafting and Design, Diesel/Heavy Equipment Mechanics, Electrical, Electronics, Heating/Ventilation/air Conditioning/Refrigeration, Machine Shop, Plumbing Technology, Small Engine Repair, Welding Business, Management, Marketing, and Technology Accounting and Office Services, Marketing, PC and Network Technologies, Web Technologies Health Sciences Dental Careers, Emergency Medical Services, Health Careers, Pharmacy Tech Arts & Communications Media Production, Printing/Graphic Arts, Visual Communications Natural Resources & Agriscience Greenhouse/Floral Design Contact: Call (877) 702-8601
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Eligibility: Juniors and Seniors from public and private high schools within the Ottawa Area Intermediate School District. Site: 3 Early On Developmental Assessment Early Intervention for Children with Disabilities/Delays Description: Offers a state-wide early intervention system which provides a range of services to help infants and toddlers, from birth to 36 months, who have developmental delays or established conditions that may lead to delays. Will assist families with initial screening and evaluation, and also development of a long-term Individualized Family Service Plan. An Early On Service Coordinator is assigned to help coordinate services. Services are home-based. Application: Call for appointment. Enrollment process includes developmental testing. Contact: Ottawa County, Early On Specialist (877) 702-8602 ext. 4663 Eligibility: Birth to 36 months of age, no income restrictions. Fees: No charge to families for screening, developmental evaluation, IFSP (Individual Family Service Plan), or service coordination. Site: 2 Infant Development Program Developmental Assessment Early Intervention for Children with Disabilities/Delays Description: Supports families with children (birth to 3 years of age) who have developmental delays or disabilities. Services include the following: periodic evaluation of children's growth and development, ongoing referral assistance to appropriate medical and social services, initial multidisciplinary developmental evaluations of children suspected of having a developmental delay, participation in the special education Infant/toddler program; regularly scheduled parent group meetings. Program is primarily school-based although some home visits may be scheduled.
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Application: Call for information. Contact: Local School District or Infant Development Program (877) 702-8602, ext. 4650 Eligibility: Families with children, birth to 3 years of age who may have or have developmental delays or disabilities. Fees: None Site: 2 Ottawa Area Center Public Special Schools Description: Provides a public school which serves the unique educational needs of students with mental impairments. Staff is committed to providing students with creative academic, vocational, and social experiences that develop the child holistically, promoting success in family and community life. Offers a variety of unique programs and support activities to help every student reach his or her full potential. Most of school's students are eligible for special education under the categories of Trainable Mentally Impaired, Severely Mentally Impaired, Severely Multiply Impaired, or Autistic Impaired. Application: Call for information. Local districts recommend student placement. Contact: Staff (877) 702-8602 Eligibility: Students with mental impairments 3 to 26 years of age. Service hours: Monday Friday, 9 a.m. to 3 p.m. Site: 2 Special Education Information & Referral/Education Description: Provides information on a variety of early childhood education opportunities and requirements. Provides requirements necessary for home schooling as well as a Parent Information Handbook on Special Education Services. Serves as a resource to parent and teachers. Application: Call for information.
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Contact: Staff (877) 702-8600 Service hours: Monday - Friday, 8 a.m. to 4:30 p.m. Fees: None Site: 1 Transition Services Description: Transition related instruction and programs are provided by the special education programs from all school districts in the Ottawa Area ISD. Included are a coordinated set of activities for a student designed within an outcome oriented process, which promotes movement from school to post-school activities including: Post-secondary education Vocational training Integrated employment, including supported employment Continuing and adult education Adult services Independent living Community participation Contact: Transition Coordinator, (877) 702-8600, ext. 4096 Service hours: Monday Friday, 8 a.m. to 4:30 p.m. Fees: None Site: 1

OTTAWA COUNTY 4-H CLUBS


333 Clinton Grand Haven, MI 49417 Phone: Fax: E-mail: Website: Hours: Other Info: (616) 846-8250 (616) 846-0655 msue70@msu.edu www.msue.msu.edu/Ottawa Monday Friday, 8 a.m. to 5 p.m. Holland area local call (616) 392-3111 ext. 8250 Grand Rapids area local call (616) 662-3100 ext. 8250
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Service: Work with adults and youth in clubs and in special projects; use volunteer leaders to promote growth and decision making. Eligibility: Youth (ages 5 19 years old), adult volunteers.

OTTAWA COUNTY HEALTH DEPARTMENT


1. HOLLAND BRANCH 12251 James St. Suite 400 Holland, MI 49424 Phone: (800) 764-4111 Toll-Free (616) 393-5775 Administrative (616) 396-5266 Main - Clinic Services (616) 494-5499 Main - Community Services (616) 393-5645 Main - Environmental Health (616) 393-5772 Main - Health Promotion (616) 393-5643 www.miOttawa.org 2. GRAND HAVEN BRANCH 16920 Ferris Grand Haven, MI 49417 Phone: Fax: Website: (616) 846-8360 Main (616) 844-1778 www.miOttawa.org 3. COOPERSVILLE BRANCH 785 Randall Rd. Coopersville, MI 49404 Phone: Fax: Website: (616) 837-8171 Main (616) 837-5823 www.miOttawa.org 4. HUDSONVILLE BRANCH 3100 Port Sheldon Rd. Hudsonville, MI 49426 Phone: (616) 669-0040 Main (616) 662-3100 Alternate
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OTTAWA COUNTY HEALTH DEPARTMENT continued

Fax: Website:

(616) 669-3039 www.miOttawa.org

Service: Miles of Smiles Dental Care Description: Provides dental services for children 4 through 14 years of age. Contact: Dental Program (616) 393-5694 Eligibility: Four through 14 years of age. Miles of Smiles requires child to be on Medicaid or low-income underinsured. Service hours: Program hours vary by site. Sites: 1, 2, 3, 4 Children's Special Health Care Services Health/Dental Insurance Medical Bill Payment Assistance Description: Provides state and federal funds that help pay specialty medical bills, coordinates health benefits, and covers some copays and deductibles. Covers more than 2,700 diagnoses. Some common medical conditions that may qualify for CSHCS are cancer, cerebral palsy, cleft palate, cleft lip, liver disease, club foot, hypospadius, deformed limbs/amputations, myelodysplasia/spina bifida, certain vision disorders, paralysis/spinal injuries, hemophilia/blood clotting disorders, cystic fibrosis/other chronic lung conditions, hearing loss, insulin-dependent diabetes, muscular dystrophy, certain heart conditions, epilepsy/hydrocephalus, neurological disorders, kidney disease, and sickle cell anemia. Program may assist with payment for initial evaluation of one of the many qualifying diagnoses. Program does not cover behavioral/mental health conditions such as ADHD. Application: Call for appointment. Contact: Staff (616) 846-8360 Eligibility: Must have a qualifying medical condition and be 20 years of age or younger. Persons 21 or older with cystic fibrosis or
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certain blood clotting disorders may also qualify. Child's medical condition, not income, determines eligibility. Service hours: Program hours vary by site. Sites: 1, 2, 3, 4 Health Insurance Enrollment Assistance Description: This program assists individuals to obtain insurance coverage for pregnant women and children up to age 18 who qualify. Application: Call for appointment. Contact: Ruby Lampi (616) 393-5731 Eligibility: Pregnant women and children up to age 18 who qualify. Service hours: Program hours vary by site. Sites: 1, 2, 3, 4 Pregnancy, Prevention, & Family Planning Services STD Program Description: This program provides information and services including pregnancy testing, prescription birth control, exams, and STD testing. Application: Call for appointment. Contact: Family Planning Clinic (616) 396-5266 Eligibility: Qualifications vary, call the office for more information. Service hours: Program hours vary by site. Sites: 1, 2, 3, 4

PARK TOWNSHIP
52 152nd Ave. Holland, MI 49424 Phone: Fax: E-mail: Website: (616) 399-4520 Main (616) 399-8540 Fax info@parktownship.org www.parktownship.org
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Service: Provides outdoor activity evenings with recreational options including basketball, volleyball, softball, soccer, kickball, and outdoor bowling for adult individuals with developmental disabilities. Application: Call for information. Individuals may attend one or all of the sessions. Please call prior to the night attending to ensure enough volunteers are available. Contact: Janna Kuiphof (616) 990-2265 or e-mail jkuiphof@gmail.com. Eligibility: Adult individuals with developmental disabilities. Fees: None Service hours: Monday, 6:30 p.m. to 8:00 p.m.

PARKVIEW ADULT FOSTER CARE HOME


214 E. Central Ave. Zeeland, MI 49464 Phone: (616) 772-4424 Fax: (616) 748-6962 E-mail: parkviewafchome@sbcglobal.net Service: Provides quality care to developmentally disabled adults by giving them a Christian atmosphere along with healthy, well-balanced meals, a clean, safe living environment and a variety of activities and experiences that are nurturing, satisfying, and provide a fulfilling quality of life. Application: Call to have application sent and to make an interview appointment with Administrator. Contact: Jennifer Phillips (616) 772-4424 or (616) 886-7434 Eligibility: Must be able to manage two flights of stairs and go to a day program or work Monday - Friday. Fees: SSI payment is accepted. Service hours: 24 hours, 7 days
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PATHWAYS, MI
412 Century Lane Holland, MI 49423 Phone: Fax: E-mail: Website: Hours: (616) 396-2301 (616) 396-8070 info@pathwaysmi.org www.pathwaysmi.org Monday Wednesday, 8:30 a.m. 8:00 p.m. Thursday, 8:30 a.m. 5:00 p.m. Friday, by appointment only Other Info: A United Way Agency Formerly Child and Family Services of Western Michigan and Childrens Resource Network Service: Adoption, foster care, child abuse treatment, parenting education, family, and individual counseling, substance abuse treatment and prevention, Hispanic services, respite child care resource and referral, training, SCAN, Foster Care Network, Project Charlie, Parent Side, CASA, juvenile community justice. Eligibility: Residents of Allegan, Muskegon, Mason, Lake, Oceana, and Ottawa Counties.

PINE REST CHRISTIAN MENTAL HEALTH SERVICES


1. MAIN CAMPUS 300 68th St., SE PO Box 165 Grand Rapids, MI 49501-0165 Phone: Fax: E-mail: Website: Hours: (800) 678-5500 Toll-Free - CONTACT CENTER (616) 455-6500 Main (616) 222-4546 pam.mettler@pinerest.org www.pinerest.org Varies depending upon program 2. GRAND HAVEN CLINIC Harbor Dunes Health Center 1445 Sheldon Rd., Suite 303 Grand Haven, MI 49417 Phone: Fax: (616) 847-5145 Main (616) 842-1495
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3. HOLLAND CLINIC 926 South Washington Ave. Suite 210 Holland, MI 49423 Phone: Fax: Hours: (616) 820-3780 Main (616) 820-3785 Monday Friday, 8:30 a.m. 5 p.m. 4. ZEELAND CLINIC 440 South State St. Suite 320 Zeeland, MI 49464 Phone: Fax: Hours: (616) 741-3790 Main (616) 741-3792 Monday Thursday, by appointment 5. MUSKEGON MERCY CLINIC Mercy General Health Pavilion 1150 E. Sherman Blvd. Muskegon, MI 49444 Phone: Fax: (231) 733-8231 Main (231) 733-8418

Service: Offers inpatient, outpatient and partial hospitalization care, adolescent residential care, and residential care for developmentally disabled. Also available is residential care for seniors with psychiatric challenges and challenging behaviors. Eligibility: Fee for services with most insurances accepted.

PIONEER RESOURCES
1145 E. Wesley Ave. Muskegon, MI 49442 Phone: E-mail: Website: (231) 773-5355 tbowman@pioneerresources.org www.pioneerresources.org

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1. OTTAWA COUNTY OFFICE 1373 S. Lincoln Ave. Holland, MI 49423 Phone: (800) 747-0718 Toll-Free (616) 396-3585 Main (616) 396-2987 Fax tbowman@pioneerresources.org www.pioneerresources.org

Fax: E-mail: Website: Service: Ottawa County Medical Transportation Program Description: Provides transportation for medical services such as physician's appointments, dialysis, and therapies. Wheelchair equipped vans are available. Application: Call to schedule a ride. Intake information includes Transportation Agreement and passenger's signature for billing responsibilities. Contact: Staff (616) 355-3219 Documentation: Private, Medicaid, or Medicare insurance card. Documentation of payment information if no insurance is available. Eligibility: Individual needing medical transportation. Ride must originate in Ottawa County. No age or income restrictions. Fees: Fees vary per trip. Please call for fee information. Service hours: Monday - Friday, 6:00 a.m. to 6:00 p.m. with some nights and weekends. Needing medical transportation. Site: 1

SECOND REFORMED CHURCH OF ZEELAND


225 E. Central Ave. Zeeland, MI 49464 Phone: (616) 772-2153, ext. 105 Fax: (616)777-9839 E-mail: office@srczeeland.org Website: www.srczeeland.org Service: Provides Adult Literacy in a classroom setting
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Eligibility: -Ottawa County residency -Must be 18 years or older -Registered for Selective Service (if male between ages 18 and 45) -Eligible to legally work in the United States -Family income equal to or less than 200% of the Federal Poverty Level

SOCIAL SECURITY ADMINISTRATION


1. HOLLAND BRANCH 657 Hastings Holland, MI 49423 Phone: (800) 772-1213 Toll-Free (800) 325-0778 TTY/TDD (616) 392-4404 Main (616) 392-1233 mi.fo.holland@ssa.gov www.ssa.gov

Fax: E-mail: Website: Service: Social Security payments based on retirement, death and total disability. Medicare for persons 65 years and older or on S.S. A. Disability for 24 months. Supplemental Security Income based on ages 65 and older, blind, disabled and little income or resources. Also Social Security cards. Eligibility: Residents of western Ottawa and Allegan Counties; eligibility prescribed by law; varies according to type of benefit.

SPECIAL OLYMPICS MICHIGAN


1. STATE OFFICE Central Michigan University East Campus Dr. Mount Pleasant, MI 48859 Phone: Fax: E-mail: Website: (800) 644-6404 Toll-Free (989) 774-3034 somi@somi.org www.somi.org

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2. OTTAWA COUNTY OFFICE 1075 East 8th St. Holland, MI 49423 Phone: (616) 394-9681 Main Service: Offers sports training and athletic competition for children and adults with intellectual disabilities which features a variety of sports and games. Olympic events include skiing, cross country skiing, snowshoeing, basketball, bowling, aquatics, bocce, gymnastics, softball, volleyball, poly hockey, track and field and soccer. Application: Call for information. Contact: Sandy OConnor (616) 394-9681 Eligibility: Children must be age eight or older to compete. Fees: None Sites: 1, 2

ST. PATRICKS CATHOLIC CHURCH


920 Fulton Street Grand Haven, MI 49417 Phone: (616) 842-0001 Fax: (616) 842-1174 E-mail: parishoffice@stpatsgh.org Service: Career Academy provides eligible persons with a program of education and support to improve workplace skills and increase potential for employment and career advancement. Services/Training includes: - Individual assessment and career planning - Mentor support - Job retention support - Life skills training - Work skills training - Referral and access to Michigan Works! job services Eligibility: - Ottawa County residency - Must be 18 years or older - Registered for Selective Service (if male between ages 18 and 45)
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- Eligible to legally work in the United States - Family income equal to or less than 200% of the Federal Poverty Level

SUNSHINE MANOR
10334 Riley St. Zeeland, MI 49464 Phone: (616) 748-8318 E-mail: joanbreuker@msn.com Service: A family owned adult foster care facility which provides assisted living for the elderly and disabled. Eligibility: Private pay and state assistance accepted. Financial questions directed to Joan Breuker.

TASSELL M-TEC
622 Godfrey SW Grand Rapids, MI 49503 Phone: (616) 234-4800 Website: www.grcc.edu/tassell Service: Customized workforce training and courses for college credit.

THE SHIELD
Trinity Reformed Church 712 Apple Avenue Holland, MI 49423 Phone: E-mail: (616) 396-6526 sarahrussman@hotmail.com, scochinm@msu.edu Monday Thursday, 3 p.m. to 5 p.m.

Hours: Service: After school program serving Holland East Middle and Black River youth; offering tutoring, mentoring, skill building, and recreation.

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THERAPEUTIC HORSEMANSHIP OF WEST MICHIGAN


18095 68th Ave. Coopersville, MI 49404 Phone: (616) 837-6112 Main E-mail: thwm@altelco.net Website: www.therapyriding.org Service: Offers weekly classes in horse care; riding and related disciplines with emphasis on therapy benefits; competition team; one-day, experiential learning opportunities. Application: Call for registration packet including physician or therapist referral and class schedule. Eligibility: Minimum age of 3 years. Some weight and physical restrictions. No income or residency requirements. Fees: Per session fees on sliding scale. Some sponsorships. No insurance billing. Service Hours: April October, Monday Thursday, 9 a.m. to 9 p.m. Off-Season Answering machine checked twice daily.

UPWARD BOUND
263 College Ave. PO Box 9000 Holland, MI 49422-9000 Phone: (616) 395-7745 Fax: (616) 395-7453 E-mail: colburn@hope.edu Website: www.hope.edu/admin/upbound/ Hours: Monday Friday, 8 a.m. to 5 p.m. Other Info: Located at Hope College Service: Academic upgrading, tutoring, counseling, cultural enrichment, social activities, college preparation for high school students. Eligibility: Students from Holland, West Ottawa, and Fennville schools in grades 9 -12 with college potential from limited income families.

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URBAN YOUTH MINISTRY


514 Lincoln Ave. Holland, MI 49423 Phone: Fax: E-mail: Website: Hours: (616) 395-2508 (616) 395-4174 uym@triton.net www.urbanyouthministries.net Office, Monday Thursday, 9 a.m. to 3 p.m. Friday, 9 a.m. to 12 p.m. Summer Program, 10 a.m. to 2 p.m. School-year, 3 p.m. to 8:30 p.m.

Service: After school program for middle school and high school students. Various youth programs such as vocational classes including auto repair, welding, small engine repair, bike repair, gardening, pottery, photography, woodshop, upholstery, music, quilting, sewing, and cooking in the evening with one on one adult role-models from the community. Eligibility: All area youth.

WESTERN MICHIGAN TEEN CHALLENGE


440 Pontaluna Rd. Muskegon, MI 49444 Phone: (231) 798-7927 Fax: (231) 798-8147 E-mail: info@wm-tc.com Website: www.wm-tc.com Hours: Monday Friday, 9 a.m. to 4 p.m. Other Info: Available by phone 24 hours Service: One year Christian residential rehabilitation center for drug or alcohol addiction and/or abuse, as well as other life-controlling problems. Counseling is also available on an emergency basis.

Eligibility: Males and females over age 18; will make referrals to other agencies for anyone under age 18; take court referrals. Must have an interview before admission.
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WINGS OF MERCY
10720 Adams Street Holland, MI 49423 Phone: Fax: E-mail: Website: Hours: (616) 396-1077 (616) 396-0650 wings@wingsofmercy.org www.wingsofmercy.org Monday Friday, 8:30 a.m. to 12 p.m., 1 p.m. to 5 p.m. Other Info: (888) 786-3729 Toll Free Service: Wings of Mercy provides no-cost air travel to eligible persons needing to travel to medical facilities beyond the West Michigan area. The flight range is anywhere in the USA east of the Rocky Mountains. Eligibility: Patients from a five state area (Michigan, Indiana, Illinois, Wisconsin, and Ohio) who need treatment and have limited disposable incomes. Medicaid and Medicare accepted.

YOUTH FOR CHRIST OF OTTAWA & ALLEGAN CO.


159 South River Ave. Holland, MI 49423 Phone: (616) 392-1479 Fax: (616) 748-6091 E-mail: ghyfc@ghyfc.org Website: www.ghyfc.org Hours: Monday Friday, 9 a.m. to 12 p.m. & 1 p.m. to 3 p.m. Other Info: 24-hour answering machine Service: YFC community outreach programs: for middle school students in the Holland, West Ottawa, Zeeland, and Hamilton areas. School focused club meetings, Bible study groups, retreats, camps, and many other special activities. Teen Moms meets every Tuesday evening at Maplewood Church, 133 E. 34th Street, Holland from 6:30 p.m. to 8 p.m. Teen Moms is for any pregnant or parenting young woman between the ages of 12 19 years old. Transportation may be available and childcare is provided during the meetings. If you have questions, call Jody at (616) 394-4761. Eligibility: Junior high youth. Pregnant and parenting young women, ages 12-19.
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