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  • Managing Change - TCS: A Case Study Presentation

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    The document summarizes a case study presentation about managing change at Tata Consultancy Services (TCS). It outlines TCS's history and growth from 1968 to becoming a $6 billion company with over 126,000 employees present in 42 countries. It identifies problems TCS faced, how they addressed problems and transformed between 2000-2010. It recommends how TCS should have transformed, research findings on their recent reorganization, and key learnings from managing change at TCS.

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    The document summarizes a case study presentation about managing change at Tata Consultancy Services (TCS). It outlines TCS's history and growth from 1968 to becoming a $6 billion company with over 126,000 employees present in 42 countries. It identifies problems TCS faced, how they addressed problems and transformed between 2000-2010. It recommends how TCS should have transformed, research findings on their recent reorganization, and key learnings from managing change at TCS.

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    92 views14 pages

    Managing Change - TCS: A Case Study Presentation

    Uploaded by

    anirudh_singh1986
    The document summarizes a case study presentation about managing change at Tata Consultancy Services (TCS). It outlines TCS's history and growth from 1968 to becoming a $6 billion company with over 126,000 employees present in 42 countries. It identifies problems TCS faced, how they addressed problems and transformed between 2000-2010. It recommends how TCS should have transformed, research findings on their recent reorganization, and key learnings from managing change at TCS.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
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    of 14

    Managing Change - TCS

    A Case study Presentation

    Ashish Munjal (08FN-


    023)
    Avinash (08FN-
    024)
    Javed (08FN-
    038)
    Kapil Nankani (08FN-
    Agenda

    qCase Facts
    qProblem Identification
    qProblem Addresal
    qTransforming TCS
    qWhat they should have done
    qRecommendations
    qResearch Findings
    qKey Learning
    Case Facts

    qStarted in 1968 to support TISCO and other


    group companies.
    q1979: First International office in US, Head-
    Ramadorai
    qFocus on R&D, proprietary tools to cut
    operational costs
    qCompetency to deal in all major domains
    qWorld’s first organization to certify Level 5 CMM
    & PCMM
    qPresence in 42 countries with 142 offices,
    126000 employees
    qFY08-09 Revenues - $6 bn
    Problem Identification
    Problem Addresal
    Problem Addresal (contd..)
    Transforming TCS (2000-2010)
    Contd…
    What they should have done?
    Recommendations
    Research Findings

    qRecently redesigned Organizational


    Structure

    qCraft totally independent industry solution


    units

    qIndividual units responsible for their own


    customers

    qEach Unit own the intellectual property


    generated by them.

    qSeparate HR and finance people for each unit.


    Research Findings (Contd..)

    qRevenues hit in recent quarters as 40%


    revenues comes from BFSI.

    qUtilization factor – 79.2%

    qAttrition rate -11.5%

    qBalanced workforce
    qWomen -30%
    qForeign nationals – 8.3%
    Key Learning
    Thank
    You

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