Sample Conversation

Front Desk: Welcome to the Wyatt Hotel. How may I help you? Traveler: Id like a room please? Front Desk: Would you like a single or a double? Traveler: Id like a double, please? Front Desk: May I have your name, please? Traveler: imothy !indley. Front Desk: "ould you spell that please? Traveler: !#I#$#%#&#'#(. Front Desk: How many are in your party? Traveler: )ust two. Front Desk: How many nights would you like to stay? Traveler: )ust tonight. !ront %esk: How will you be paying? Traveler: Is *isa +,? Front Desk: hatll be -ine. Would you like a wake#up call? Traveler: (es, Id like a wake#up call -or .:/0. %o you have a pool? Front desk: (es, we do. +n the 1nd -loor. Heres your key. hats room 203 on the -ourth -loor.

Hotel Role-play Front Desk

Name Room Size

You work at the front desk of a hotel. As guests come in write down their information in the table below:

Hint: Ask the questions on the right side of this worksheet: Number of People Number of Nights ake!up "all #$%N& #)& How ma( I help (ou* #+& "an I ha,e (our name please* #-& How do (ou spell that* #.& ould (ou like a single or a double* #/& How man( people are with* #0& How man( nights will (ou be sta(ing* #1& How will (ou be pa(ing* #2& ould (ou like a wake!up 3all* (ou tra,eling 'ethod of Pa(ment Important Questions:

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#4& Is there an(thing else (ou would like to know*