Susannah Saylor

905 Wakeman Ave, Wheaton, IL 60187 susannah.saylor@my.wheaton.edu (630) 453-0723 EDUCATION B.A. Communication, minor in Spanish Wheaton College, Wheaton, IL GPA: 3.30/4.00 Related Coursework: Conflict and Resolution, Group Dynamics, Interpersonal Communication May 2014

EXPERIENCE Conference Services, Wheaton College, Wheaton, IL Assistant Conference Manager August 2013-Present Negotiated and managed contracts with event planners and vendors Planned, coordinated and executed event logistics and operations for summer conferences Proposed and implemented social media campaign Conference Coordinator August 2012-August 2013 Primary contact with conference coordinators to ensure resolution of day-to-day issues and emergencies Interfaced with Wheaton College Facilities Management, Food Services, and Media Resources Checked and verified facility set ups for special events and conferences Assisted keynote speakers with Smartdesk technology Interviewed prospective employees; trained and managed supervisors and assistants Effectively communicated with a multi-cultural client base Supervisor August 2011-August 2012 Trained, managed and supervised 10 assistants working the front desk Created weekly schedules for employees Organized daily financial transactions for each conference Acted as a liaison between the assistants and staff Pure Kitchen Catering, Chicago, IL Intern August 2013-October 2013 Learned BOH and FOH duties during corporate and wedding events Composed request for proposal for potential venue partnerships Managed pre-wedding registry event at Bloomingdales SKILLS Fluent in Spanish Proficient in Microsoft Word, Excel, PowerPoint, Prezi Expert in Conference Programmer, TeamworkPM and Nitro Cloud software Detail-oriented and skilled multi-tasker

ADDITIONAL ABILITIES & COMMUNITY INVOLVEMENT Traveled to Costa Rica, Puerto Rico, Turkey, England, France, Italy, Switzerland, Ireland, Germany Member, ACCED-I, Chicago, IL February 2014 Volunteer, Alzheimers Association, Chicago, IL September 2013 Tutor, Hawthorne Elementary, Wheaton, IL August 2010-May 2012