nsurance : Insurance General insurance General insurance : General insurance What is general insurance? Why should one insure?

Who should buy general insurance? What kind of policies are there? How much should I insure for? On what basis claim is paid? Products of General Insurance : Products of General Insurance Personal Line -Private car -House - Pets ,etc . Commercial Line -Public liability, product liability and commercial fleet Types of General Insurance : Types of General Insurance Property Insurance Insurance of the Person Lifestyle Insurance Package Insurance Property Insurance : Property Insurance Home Contents Insurance -Insurance of the house property Homeowner Insurance -Insurance of the contents of the house Motor Insurance Insurance of Motor vehicle Home Insurance : Home Insurance What are the losses/ perils covered under this policy? What is the procedure for assessing the value of home structure and its contents? live on rent, why would require insurance? What are the exclusions of this policy? if a house is sold? Optional covers: Terrorism cover What to do in case of a claim? Burglary cover Motor Insurance : Motor Insurance What is motor insurance? How is motor insurance different from other forms of general insurance? Why do I need motor insurance? What is the kind of emergency that can strike? What are the exclusions under the policy? What is the difference between private motor insurance and commercial motor insurance? What are the types of motor insurance policy? TPL policy? TPPD Cover? MOTOR CLAIMS PROCEDURE If any person is injured in the accident, attend to the person first. Give him the necessary first aid. Arrange to shift the injured to hospital. Inform police about the accident.

Contact us to inform of the accident. You can reach us conveniently by using any of the following modes: Help Lines 1800-220-233, 1860:500-3333, 02267837800

KINDLY KEEP FOLLOWING INFORMATION READY BEFORE INTIMATING THE LOSS.

Complete policy number Insured Name and contact number Name of the driver driving the vehicle at the time of accident Place of accident Vehicle registration number Vehicle type & model Brief description of accident Date and time of accident Current location of the vehicle Call our call centre immediately before moving the vehicle to garage. On receipt of claim intimation we will depute the surveyor to assess the loss. Surveyor will get in touch with you.

HAND OVER DOCUMENTS TO SURVEYOR / GARAGE OWN DAMAGE CLAIMS PRIVATE VEHICLE & TWO WHEELER Claim Intimation Policy Copy Claim form Copy of RC book Copy of Driving License Estimate Photos Survey Report Survey Fees Bills Supplementary Report / Re-inspection report Final repair invoice and receipt / Satisfaction voucher for cashless payment OWN DAMAGE CLAIMS COMMERCIAL VEHICLE

In addition to the document listed in section Own Damage Private Vehicle & Two Wheeler following documents need to be collected. Fitness Certificate Permit Claim form Copy of FIR Load Challan THEFT CLAIMS

Claim Intimation Original Policy Claim form Original Registration certificate FIR Original set of keys Original Sales invoice & Tax receipt Intimation to RTO (to inform RTO that the vehicle is stolen and not to transfer) Final Report Transfer papers Indemnity Bond Subrogation letter Please note foregoing list is indicative in nature. Further additional documents may be called depending on the nature of the claim.

KINDLY NOTE:

Shift the vehicle safely to the side of the road to avoid further damage or and intimate Future Generali Contact Centre for further advice. Surveyor will inspect the vehicle at workshop. It is advisable to be present in workshop during surveyor's visit. Provide requisite document to surveyor as mentioned above. Please furnish original documents for verification wherever required.

In case where vehicle is being repaired at Future Generali Convenient Workshops the payment will be made directly to the workshop and insured has to bear the difference amount as per policy conditions. Information about the approved claim amount and deductions on account of depreciation/excess if any will be made available to the garage before delivery of the vehicle. Insured may ask for the same from repairer. For all workshops except Future Generali Convenient Workshops, you are required to settle the bill with workshop and submit bills along with receipt to the Future Generali for claim settlement as per surveyor report. Submit bill to the surveyor or Future Generali office for claim settlement as per surveyor report. Claim settlement will take approximately 7 days from the date of submission of final document(s), provided all document(s) are in order. Do Not

Make any compromise with any third party in case of an accident involving third party. Leave the vehicle unattended at the spot. Proceed with accident repairs before the vehicle has been inspected by the surveyor.