Mario A.

Matiz Zambrano
22 Steele Valley Ct. Whitby, ON L1R 2M4 Objective (647) 470 5036 Mario.Matiz.Zambrano@gmail.com
To secure a position with an organization that will enable me to further progress my professional career in IT by allowing me to apply my knowledge to the workplace. Two years experience in a technical support helpdesk. Excellent writing and communication skills via phone, chats and emails. Experienced with various applications and computer hardware components. (Windows/MAC/Office Suite). Proficient in both English and Spanish. Experienced with Home Media Servers, LANs, WANs, Surveillance Systems, Browser Automation Software and Computer Assembly. Experienced with various mobile devices and apps Can provide excellent customer service. Able to multi-task. Can work flexible hours (overnight shifts included). Willing to learn and perform new tasks. Can work in a team environment. 2 Years of Computer Systems Technology at Durham College, School of Business, IT, and Management (2010-2011 & 2012-2013 Oshawa, ON). High school diploma (2009 Whitby, ON) Completed Cisco based Networking courses Graduated with Certificate of International Languages (Spanish) Graduated as an Ontario Scholar Pearson Embanet (2011 to Present, Toronto Location www.embanet.com) Working as a Tier 1 Technical Helpdesk Support MEDOS Flooring and Painting (2009 to 2011, Whitby, ON) Previously employed as an Assistant Worker assisting in household renovations Volunteered at Durham College for open houses and other events (20102011 Oshawa Ont.) Involved in the Basic Computer Forensics and Security program at Durham College (2011, Oshawa, ON) Involved in ACM (Association for Computing Machinery) at Durham College References and recommendations will be supplied upon request. ca.linkedin.com/pub/Mario-Alejandro-Matiz/52/461/93b/

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