Professional Documents
Culture Documents
Bharti also manufactures and exports telephone terminals and cordless phones Apart from being the largest manufacturer of telephone instruments in India, it is also the first company to export its products to the USA Bharti has also put its footsteps into Insurance and Retail segment in collaboration with Multi- National Bharti is the leading cellular service provider, with a footprint in 23 states covering all four metros and more than 50 million satisfied customers
Introduction of Airtel
Bharti Airtel Limited was incorporated on July 7, 1995 The customer base consisting of 50 million total customers, which constitute, 44.6 million mobile and 5.4 million fixed line customers It is a part of the biggest private integrated telecom company, Bharti Enterprises. Bharti provides a range of telecom services, which include Cellular, Basic, Internet and recently introduced National Long Distance
Services of Airtel
Easy Billing Easy Payment Options. Anytime Anywhere Standing Instructions Electronic Clearing System Pay while roaming Credit limit Strong Network Coverage
DISTRIBUTION
Company
Franchisee
Distributor
Dealer
Dealers
Customer
Customer
Brand Ambasadors
SWOT ANALYSIS
STRENGTHS
Cost advantage Current leaders in quality service Largest distribution network Ability to constantly innovate Highly skilled workforce Entrepreneurial zeal Airtels increased equity and market cap
OPPORTUNITIES To sustain passion and commitment Airtels market share increasing at other service provider expense. Thus opportunity to wipe it out. Attain higher value services Vertical repeatable solutions. Low penetration level in rural markets.
THREATS Foreign investment Global trends moving from GPS to WLL. Lack of global parity in telecom tariff
Other competition
CONCLUSION
70% Airtel users preferred to remain with Airtel good number of users who were willing to switch from their respective subscribers showed interest in Airtel Airtel is providing free text messaging service and free voice mail service