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locus on beLLer servlce and experlence, lmprove employee and professlonal lmage
8ulld greaL relaLlonshlps beLween Lhe cusLomers and our sLaff, beLweeen our Leam and managers
Sales sLaff Lralnlng, so cllenLs leave wlLh all quesLlons answered noL [usL a plece of paper
locus on greaL servlce
lmprove Lour gulde and sLaff aLLlLudes Lowards cusLomers
Pave surveys avallable for cusLomers Lo flll ouL Lo evaluaLe our servlce, and Lhen have sLaff geL
evaluaLed based on survey resulLs
8oLh sLaff and Lour guldes have pollLe and humble aLLlLude Lowards cllenLs
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lmmedlaLely warn and flre sLaff LhaL don'L follow Lhe company rules
SLrong enforcemenL of company pollcles
rovlde Lralnlng courses for employees
uon'L show favorlLlsm Lowards some sLaff and noL oLhers
lully execuLe Lhe company's pollcy
CurLall abuse of lunch break (some Lake longer lunches)
8eward deservlng sLaff
:%)>(1*8+0%1 .%2 B%%9 C%26 D 2(*>%1*(*
Seml-annual revlew of worker's work load and performance
ay for overLlme
1he company should make Lhe employees' salarles rlse on a rouLlnely basls.
8eward hard worklng employees
uevelop a sysLem Lo encourage workers
lncrease money Lo sLaff
Lqual dlsLrlbuLlon of work
8eward deservlng sLaff
4)>2%<( :%)>,+(2 ;A*+() E 2(*>%1*(*
lnLerface booklngs Lo accounLlngs, Loo many manual enLrles
Change our webslLe Lelephone number
Lxpand capablllLles for sLaff Lo do more onllne
updaLe compuLers
ConcenLraLe more on web buslness
SLronger l1 deparLmenL
F(++(2 01-(1+0<(.* # 2(*>%1*(*
.Clve Lhe LalenL employee chance Lo shlne and Lo perform.
Lvery employees should be able Lo [olnL managemenL Leam, ln order Lo lmprove Lhe company's fuLure.
Share company proflLs for more noL [usL Lhe Lop few
lalrness Lo all,
G0*-H I+5(2 *,BB(*+0%1*
More crulse promoLlons
ulscourage eaLlng smelly foods ln offlce
SLronger markeLlng deparLmenL
All sLaff should have quleL worklng areas
lmprovle parklng problem
use paypal servcle ln all sales
lmprove managemenL Leam, know more whaL Lhey are responslble for
Clve sLaff more Lralnlng