QUESTIONNAIRE FOR FIELD STAFF

1. Since when have you been rendering your service to A2Z Waste Management Limited? 2. For how many hours do you work per day / per week? 3. How do you rate the level of Co-operation from the common masses? A) Excellent ( ) B) Satisfactory ( ) C) Good D) Poor ( ) ( )

4. What are the major problems that you face in your field work?

QUESTIONNAIRE FOR LOCAL RESIDENTS

1. What is the name of the waste management company operating in Ranchi? Do you know the location of their office? 2. How many times in a week so they provide Door-to-Door service to you? 3. What suggestion do you want to give to the company for betterment of its services? 4. How do you rate the level of cleanliness in you locality ? A) Excellent ( ) B) Satisfactory ( ) C) Good D) Poor ( ) ( )