Consumer Rights & Responsibilities

PRICE IS NOT ALWAYS AN INDICATOR OF QUALITY!

Consumer Fraud

Every year, thousands of consumers are defrauded out of millions of dollars

Customer Fraud

Bait & Switch

A very low advertised price gets you into the store. When there, they wont sell it to you and try to sell you something else!

Ex You see a very good advertised price on a car. You get there and it is either in some obscure place or they tell you it was just sold and try to sell you another vehicle.

Pyramid Scheme
A type of financial fraud in which people pay to join an organization in exchange for the right to sell memberships to other people.

Ponzi
Closely related to a pyramid scheme but the promoter

generally has no product to sell and pays no commission to investors who recruit new members.

Affinity Fraud
A type of scam that targets members of a specific

demographic. Perpetrators may attempt to relate to or exploit characteristics common to the demographic. Targeted groups can include the elderly, ethnic groups, and religions.

Sympathy Ploy
The seller make you feel sorry for him/her.

Ex The sales person says I have 10 children and could sure use a sale tonight. In fact, I have not made a sale in 2 weeks.

Status
Making you think a higher priced item provides status appeals to vanity and sense of self-worth

Ex A fine handsome young man like you would look terrific in that red convertible. You are an up and coming young businessman, you need a vehicle that adds the look of success.

Note Rotation There are Consumer Rights and Responsibilities as well as Companies to Protect Consumers!

CONSUMER RIGHTS & RESPONSIBILITES

1. 2.

RIGHT:
TO SAFETY TO BE INFORMED TO CHOOSE TO BE HEARD

1. 2.

RESPONSIBILITY
TO USE PRODUCTS SAFELY TO SEEK INFORMATION AND USE IT TO MAKE DECISIONS CHOOSE GOODS & SERVICES CAREFULLY TO SPEAK UP AND LET LIKES AND DISLIKES BE KNOWN

3. 4.

3.

4.

Sources of Information For Consumers:

Family & Friends

Advertising
Sales & Informational Brochures

Catalogs
Magazines & Newspaper

Articles Consumer Product-Testing

CONSUMER REPORT MAGAZINE ASSIGNMENT

U S I N G T H E C O N S U ME R R E P ORT M A G A ZI NE S C O M P L ET E 2 S U M M A RI ES O N 2 D I F F E RE N T I T E M S P R IC E D O V E R $ 1 0 0 TURN THEM IN WHEN YOU ARE F I N I S HED !!