FICCI

CE

Goals to guide - Mechanism

Vision & Mission Changing external and internal environment e.g . Customer needs, competition, special market priorities, regulations etc.

Key Result Areas

Review & realign as and when needed

Key Indicators

Performance targets Continuous improvement Implement plans monitor performance & provide feedback

FICCI

CE

Goals to guide - Definition of terms

Key Result Areas are critical, must achieve, Make or break performance categories for an organization. They are directly linked to the organizations vision and mission. A Key indicator is a specific measure which helps us to determine how well you are performing in a given KRA. A KI operationally defines a KRA.

FICCI

CE

Goals to guide Definition of terms

Performance targets turn the Key indicators into tangible goals.