Abhinav Sharma

2417 Meadow Park Circle Bedford, TX 76021

817-312-9879 abhinavsharma77.weebly.com

Summary of Qualification:
Over five years of customer service experience of working independently and
within a group
Over five years of accounts and cash handling experience
Well-Organized and highly efficient in problem resolutions

Education:
University of Texas at Dallas, Richardson, TX, Bachelor of Science in Finance 5/2014
Tarrant County College, Hurst, TX, Associates of Business in 12/2012

Experience:
Customer Service Representative: Extended Stay Deluxe, Bedford, TX 2/2008-Present
Handling all the cash and credit transactions daily
Supervised and trained employees
Closing and balancing accounts at the end of every shift
Dealing with customers issues and problems in a timely manner
Volunteer at the Bedford Public Library
Weekly volunteer at the library
Active participant at local events organized by the library in the city of Bedford
Active member of the Delta Epsilon Iota since 10/2012
Leader at various events organized by the academic society
Volunteer at the Career Expo organized in affiliation with the UT Dallas career
center

Skills:
MS word, Excel, and PowerPoint.
Languages: English, Nepali, and Hindi
Able to coordinate and communicate in an interacting group environment
Experience of financial modeling
Proficient in the SAP ERP system

Awards and Achievements:
Best customer service award 07/2012