Diego Marquez

dmar1998@yahoo.com ~ Downers Grove, IL ~ 630.812.8826

SUMMARY OF QUALIFICATIONS
Internship: Completion of a yearlong internship in a professional environment
Customer Service: Over 5 years of experience assisting customers, problem-solving, and resolving escalated issues
Communication: Interpersonal, collaboration, and presentation skills with people of diverse backgrounds
Research: Skilled in gathering and analyzing internal/external data in a variety of environments

EDUCATION
Double Bachelor of Science in Finance & International Business Expected: December 2020
Lewis University, Romeoville, IL GPA: 3.71/4.0

SODEXO INTERNSHIP
Intern November 2019 - November 2020
Sodexo Corporation, Romeoville, IL
 Provide administrative support such as filing documents, copying paperwork and delivering packages.
 Gathered data from market research surveys and entered information into computer system
 Managed daily activities on a company social media sites to improve overall online presence
 Managed Sodexo webpage
 Trained other Interns
 Contacted candidates to schedule phone, video, and face-to-face interviews with hiring managers

WORK EXPERIENCE
Mobile Sales Representative November 2017 – Present
Best Buy, Downers Grove, IL
 Educated customers about policies, contracts and payment amounts.
 Assist diverse array of customers with their selections and purchases
 Evaluated customer’s means and desires to help select optimal mobile products and services.
 Resolve customer complaints to ensure satisfaction and promote repeat business

Cashier January 2015 – November 2017

Jewel Osco, Woodridge, IL
 Process 50+ cash and credit transactions daily; balance cash drawer
 Collaborated with 6 other departments to update database with confidential financial information

HONORS AND AWARDS

 Dean’s List, Lewis University, five semesters
 Dean’s List College of DuPage, three semesters
 Recipient, Phi Theta Kappa Scholarship

LEADERSHIP, ACTIVITIES, AND VOLUNTEER EXPERIENCE

 Member, Delta Sigma PI– Lewis University Chapter
 Member, Phi Theta Kappa Honors Society
 Volunteer Mentor, Storm Ministry youth group

LANGUAGES AND COMPUTER SKILLS

 Fluent in Spanish
 Proficient in MS Word, MS Excel, MS PowerPoint, Google Docs/Forms/SlidesProficient in major social
media outlets including Facebook, YouTube, Pinterest, LinkedIn, Instagram, and Twitter; able to post
opportunities and source candidates via social media