Francesca Roche

634 Arlington St Dubuque, IA 52001  froche1107@gmail.com  (319) 215-7288

EDUCATION:
Loras College Expected graduation: May 2021
 Pursuing a B.A. in Political Science and International Studies Cumulative GPA: 3.52
 Member of Women’s Tennis Team

WORK EXPERIENCE:
GreenState Credit Union, Member Service Representative, Dubuque, IA July 2019-Present
 Received personnel award for the most new members referrals of all 26 branches for the month of
May 2020
 Provide support to new and existing members by recommending various financial products
including money markets, checking accounts and IRAs depending on specific member needs
 Compile and enter information about new accounts into computers, while filing related forms and
documents
 Assist members in investigating and correcting fraud disputes
 Process automotive and personal loan applications of up to $50,000+
 Collaborate with team members to carry out daily assignments and achieve team goals
U.S. Cellular, Sales Consultant, Dubuque, IA February 2019-June 2019
 Provided front-line sales and service to current and potential customers
 Received training on new iOS software and counseled customers on new features and benefits of
the technology
 Consistently hit sales goals of 43 contract upgrades and 15+ new lines
U.S. Congress, Campaign Strategist, Cedar Rapids, IA July 2018-December 2018
 Used data software to identify specific demographics on various regions throughout Iowa district II
to identify different marketing strategies to be used by the campaign
 Coordinated and facilitated meetings and events with top members of U.S. officials

SKILLS:
 Adaptable to change
 Critical thinker with oral communication skills
 Ability to synthesize material and effectively communicate information
 Acumen for conducting original research
 Exhibits leadership

REFERENCES:
 Dr. Mark Kehren
o Academic Advisor, Loras College, (563) 845-8024
 Robin McEnany
o Colleague, GreenState Credit Union, (563) 495-8849
 Jenny Johnson
o Former Supervisor, U.S. Cellular Accounting, (563) 599-9202

INTERESTS:
 Tennis, outdoor activities, and spending quality time with family and friends