S. No.

Focus Area Key Goals / Targets / Objectives

Team playing
Counselling and Mentoring
Career development
Service excellence
Relationship building
Utilization
Networking opportunities
Building process improvements
Implementing frameworks
Certifications
Knowledge sharing sessions
4 Operational Excellence
5 Learning and Development
1 People
2 Quality
3 Growth
Description Key actions to achieve the set goal
1. Actively participate in atleast 1 team activity.
2. Contribute in atleast 2 team meetings/discussions.
1. Perform all counselor related activities within time.
2. Actively engage with counselees (atleast 2 meetings in
a half-year) to provide guidance on their goals and
achievements.
1. Feedback from one other team member on providing
guidance, coaching and counseling in an informal setup.
1. Deliver high quality work products and achieve an
engagement rating of either 1 or 2 on all projects.
1. Actively seek opportunities to engage with client.
1. Maintain a self utilization percentage greater than 90%.
2. Proactively approach managers for seeking
opportunities on billable projects.
1. Collaborate with other service functions to identity
atleast 2 opportunities for self and organizational growth.
1. Deliver work products within time and budget.
2. Provide inputs on enhancing delivery methods.
1. Develop a new framework or methodology for
improving service delivery.
1. Complete any one certification relevant to the line of
business.
1. Contribute towards inhouse knowledge sharing
sessions (atleast 2).
Measure of Success (Quanitative and
Qualitative)
Proposed timelines (if any)
Remarks / Status