Ellen Li

1580 Dul aney Ln. Gl en Bur ni e, MD 21060 ( 443) 794- 2828 l i . el l en. n@gmai l . com
Education
University of Maryland College Park, MD Expected May 2014
Robert H. Smith School of Business
Bachelor of Science Degree in Accounting
Relevant Coursework: BMGT323 Taxation of Individuals; BMGT311 Intermediate Accounting II;
BMGT422 Auditing Theory and Practice; BMGT428C Research for the
Professional Accountant

Anne Arundel Community College Arnold, MD Graduated May 2011
Associate of Arts Degree in Transfer Studies
Coursework primarily focused on Business Management and Accounting

Work Experience
Baltimore Washington International Airport Baltimore, MD Spring 2007 Present
Arbys BWI
Crew
Provided exceptional customer service
Lead team of 5-6 cashiers and other service workers
Supervised store operations and personnel in times of an absence of managerial staff
Trained approximately 6 new employees in store policies and operations
Facilitated expediency of store operations through processing badge applications for new hires
Addressed and resolved any concerns brought forth by patrons

Anne Arundel Community College Arnold, MD Fall 2010, Spring 2011
Center for Study of Local Issues
Service Learning Opportunity Pollster
Trained in daytime workshop for proper procedures in conducting telephone interviews
Administered blind telephone surveys socially and politically relevant to community
Conducted personal interviews with members of randomly selected households
Collected and organized raw survey data
Prevented errors in data collection and ensured accuracy of participants responses to survey
questions

Volunteer Work
Freelance Translation Glen Burnie, MD Summer 2013 - Present
Japanese to English Translation
Translated amateur-produced comics and texts from written Japanese into English
Proofread translation works of other freelance Japanese to English translators
Corrected and altered images to be free of Japanese text using photo-editing software
Typeset and formatted translations into presentable formats for public and private use

Relevant Skills
Computer Skills
Proficient in: Microsoft Word, Excel, PowerPoint, Adobe Photoshop CS5
Language Skills
Fluent Knowledge of: Cantonese Chinese (Spoken)
Competent Knowledge of: Mandarin Chinese (Spoken), Spanish, Japanese (Written)