ISO 9001 requires records to be kept on certain activities.

This is part of proving that you do what you say. These records are also important for making fact-based decisions
on issues in your company.
Here are the activities for which records must be kept:
Management Review Meetings minutes (5.6.1)
Training records (6.2.2)
Product realization evidence that requirements are fulfilled (7.1)
Sales activities where the customer requirements are reviewed, including enquiry & quotation, order receipt, order
processing, order changes.(7.2.2)
Design and development inputs, reviews, verification, validation, changes (7.3)
Supplier Evaluations (7.4.1)
re-validation of Special Processes (7.5.2) (processes where parameters are controlled e.g. temperature, rather
than controlling the product)
Unique product ID records (e.g. serial / batch number) if traceability is required (7.5.3)
Customer property lost, damages or unsuitable for use (7.5.4)
Calibrations (7.6)
Internal Audits findings and actions (8.2.2)
Product checks throughout process and for final release, including who (8.2.4)
Non-conformances (8.3)
Corrective actions (8.5.2)
Preventive actions (8.5.3)
A detailed list is available from iso.org in Annex B of this page.